ノボテル ブリスベン サウスバンク 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 4,715 件のレビュー

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38 Cordelia St, 4101 サウスブリスベン, オーストラリア

説明

ホテルのその他の情報

  • ご出張でご利用のお客さまやカップル、ご家族でのご利用に適したさまざまな宿泊オプションをご用意しております。

  • The hotel features easy laneway access to the convention centre.

  • 車椅子のお客さまにも快適で利用しやすい客室をご用意しています。

  • ジュニアスイートは、独立したラウンジとベッドルームがあり、ブリスベン郊外の素晴らしい眺めがお楽しみいただけます。

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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ホテル所在地

ノボテル ブリスベン サウスバンク

38 Cordelia St
4101 サウスブリスベン
オーストラリア

GPS:-27.47748, 153.01734

電話番号
ファックス +61 7 3295 4145

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  4,715 件のレビュー

トリップアドバイザーの評価  4.5/5  799 件のレビュー

2025エクセレンス認証

Great hotel

トリップアドバイザーの評価 4.0/5

anapaulalra79 トリップアドバイザー認証口コミ

I stayed at Novotel Southbank with my husband and son for 4 nights this month. The hotel is beautiful, the room is lovely. The pool area needs a little bit more care and the location is ok. The best thing about this hotel is the restaurant. The food is perfect and also the service. Natalia and Erin were just great. And a special thank you for the gentleman from Switzerland who did an amazing job serving us.

Thank you for taking the time to share your feedback. We are so pleased to hear you enjoyed your stay with us and that you found the hotel beautiful and your room lovely. It is especially rewarding to hear such positive comments about our restaurant, with both the food and service standing out as a highlight of your visit. We have made a note of your comments regarding the pool area and location and appreciate you sharing this with us. Thank you again for choosing to stay at Novotel Brisbane South Bank. We hope to welcome you and your family back again in the future.

お客さまの声 4.5/5

Ishibashi T. 一人 - 確認済みレビュー すべて

綺麗でモダン部屋、設備で快適な滞在でした。また、朝食時にコーヒーをこぼしてしまったのですが、スタッフの方が親切に対応してくださいました。 サウスブリスベン駅から、ちょっと離れてはいますが、とても静かな立地で良かったです。

Dear Guest, Thank you for your lovely feedback. We're glad you enjoyed your clean, modern room and found our facilities comfortable. It’s great to hear our team were kind and helpful during your breakfast. While we're a little further from the station, we're pleased the quiet location added to your experience. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Very Disappointed - Find Somewhere Else!

トリップアドバイザーの評価 3.0/5

KARENH934 トリップアドバイザー認証口コミ

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

トリップアドバイザーの評価 4.0/5

A W トリップアドバイザー認証口コミ

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

トリップアドバイザーの評価 1.0/5

Pat D Couples - トリップアドバイザー認証口コミ

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,703 件のレビュー 8.9/10 ロケーション
  • 2,603 件のレビュー 8.1/10 客室
  • 2,462 件のレビュー 8.4/10 サービス
  • 66 件のレビュー 3.7/10 インターネット
  • 1,071 件のレビュー 7.6/10 快適さ
  • 1,025 件のレビュー 7.5/10 清潔さ
  • 791 件のレビュー 7.2/10 料理
  • 730 件のレビュー 7.6/10 朝食

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ブリスベンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。