ノボテル ブリスベン サウスバンク 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 4,713 件のレビュー

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38 Cordelia St, 4101 サウスブリスベン, オーストラリア

説明

ホテルのその他の情報

  • ご出張でご利用のお客さまやカップル、ご家族でのご利用に適したさまざまな宿泊オプションをご用意しております。

  • The hotel features easy laneway access to the convention centre.

  • 車椅子のお客さまにも快適で利用しやすい客室をご用意しています。

  • ジュニアスイートは、独立したラウンジとベッドルームがあり、ブリスベン郊外の素晴らしい眺めがお楽しみいただけます。

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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ホテル所在地

ノボテル ブリスベン サウスバンク

38 Cordelia St
4101 サウスブリスベン
オーストラリア

GPS:-27.47748, 153.01734

電話番号
ファックス +61 7 3295 4145

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  4,713 件のレビュー

トリップアドバイザーの評価  4.5/5  803 件のレビュー

2025エクセレンス認証

Curfew?

トリップアドバイザーの評価 2.0/5

AndrewN424 トリップアドバイザー認証口コミ

So this hotel has many positives - central location, sizeable well equipped rooms and decent breakfasts but it has a real Achilles Heel - the bar (and restaurant) closed even for residents at 2130! Surely this is a mistake! Weary travellers like us enjoy a nightcap or two, and businessmen often want to have pre-meeting chats in the hotel bar. So why can’t they do it at this hotel!

Dear Andrew, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our location, rooms and breakfast offering. We appreciate your comments regarding our bar and restaurant operating hours. Your feedback has been noted and will be shared with our food and beverage team as we continue to review our service offerings for guests. Kind regards, Atlanta Bell, Novotel Brisbane South Bank

An enjoyable 3-night stay with a few wrinkles

トリップアドバイザーの評価 4.0/5

Ian K トリップアドバイザー認証口コミ

We had an enjoyable 3-night stay but there were a few things that weren't great. Positives - clean, comfortable room with plenty of space; the shower was very good; bar / restaurant area was nice; quality of the food at breakfast was good (but see comments below); staff were friendly and helpful Negatives - while it may be a question of taste, we found the room layout to be pretty weird; the bathroom wasn't a separate room but had a sliding wooden partition plus a frosted glass door so that either the shower cubicle or the toilet (but not both!) could be closed off; the wardrobe was a decent size but had very few hangers and there was limited drawer space; the choice at the breakfast buffet wasn't always great although the quality of what was on offer was good

Dear Guest, Thank you for sharing your feedback following your stay with us. We are pleased to hear you enjoyed the comfort of the room, our breakfast quality and the friendly service provided by our team. We also appreciate your constructive comments regarding the room layout, storage and breakfast variety. Your feedback has been noted and will be shared with the relevant teams as we continue to refine the guest experience. Kind regards, Atlanta Bell

Stay somewhere else during summer

トリップアドバイザーの評価 2.0/5

craigl574 トリップアドバイザー認証口コミ

This was my second stay here after coming in winter. However my experience was terrible and I won’t be returning even though I am a gold member. My room was very hot that it woke me up at 1am. After 5 phone calls to reception they finally brought a fan up. What became obvious is they manage it centrally and had turned it down. 7 phone calls later they finally turned it down. The customer services was terrible no offer of a different room or resolving the problem. Just we are looking into it. Other people on my floor didn’t have this issue. The rooms are nice and location good. However the mange practices and customer service are totally lacking. Go somewhere else particularly in Queensland summer when you want aircon

Dear Craig, Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, particularly regarding the temperature control and the delays in resolving the issue. This is not the level of service we aim to provide. Your comments have been noted and will be reviewed with our team to ensure improvements are made. We appreciate you acknowledging our location and rooms, and we regret that your stay did not meet expectations. Kind regards, Atlanta Bell

Accommodating and professional

トリップアドバイザーの評価 5.0/5

Leena K トリップアドバイザー認証口コミ

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to hear that you found our service accommodating and professional, particularly during the challenges caused by your flight delays. It is great to know the support provided helped make your stay a positive experience. Thank you for choosing Novotel Brisbane South Bank. We appreciate your kind words and look forward to welcoming you back again in the future. Kind regards, Atlanta Bell

Great hotel

トリップアドバイザーの評価 4.0/5

anapaulalra79 トリップアドバイザー認証口コミ

I stayed at Novotel Southbank with my husband and son for 4 nights this month. The hotel is beautiful, the room is lovely. The pool area needs a little bit more care and the location is ok. The best thing about this hotel is the restaurant. The food is perfect and also the service. Natalia and Erin were just great. And a special thank you for the gentleman from Switzerland who did an amazing job serving us.

Thank you for taking the time to share your feedback. We are so pleased to hear you enjoyed your stay with us and that you found the hotel beautiful and your room lovely. It is especially rewarding to hear such positive comments about our restaurant, with both the food and service standing out as a highlight of your visit. We have made a note of your comments regarding the pool area and location and appreciate you sharing this with us. Thank you again for choosing to stay at Novotel Brisbane South Bank. We hope to welcome you and your family back again in the future.

との提携 TripAdvisor

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  • 742 件のレビュー 7.6/10 朝食

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