シーベル ブリスベン 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,981 件のレビュー

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シーベル ブリスベン - Image 1
シーベル ブリスベン - Image 2
シーベル ブリスベン - Image 3
シーベル ブリスベン - Image 4
Cnr Albert and Charlotte St, 4000 ブリスベン, オーストラリア

説明

ホテルのその他の情報

シーベルブリスベンホテル(The Sebel Brisbane hotel)では、ホテルの便利な設備を利用しながらアパートメントスタイルで滞在できます。レストラン & バー、太陽の光がまぶしいレクリエーションデッキと温水ラッププール、サウナ、フィットネスセンターを擁しています。有料で駐車場もご利用いただけます。

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ホテル所在地

シーベル ブリスベン

Cnr Albert and Charlotte St
4000 ブリスベン
オーストラリア

GPS:-27.471141, 153.02714

電話番号
ファックス +61 7 3211 0299

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

THE CROFT HOUSE

ブリスベンの中心で田舎風の味をお楽しみください。こちらのバー/レストランでは、忙しい方のためのお手軽なランチ、午後にゆったり楽しむお飲みものとシャルキトリー、ボリュームたっぷりの農家風ディナーなど、どんなご要望にもお応えします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,981 件のレビュー

トリップアドバイザーの評価  4.0/5  1,318 件のレビュー

2023エクセレンス認証

Cheap and mean

トリップアドバイザーの評価 2.0/5

AliBsAlibi トリップアドバイザー認証口コミ

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Disappointing.

トリップアドバイザーの評価 3.0/5

Janine C トリップアドバイザー認証口コミ

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

ゴキブリ

お客さまの声 2.0/5

匿名 ファミリー - 確認済みレビュー すべて

4泊のうちの3泊目の夜に大きいゴキブリを数匹見た。良かったこともあったが、これはないなと思いました。

Dear Minori I., Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that this is not the usual feedback we receive and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jarrad Crettenden General Manager

Good location

トリップアドバイザーの評価 4.0/5

davidwJ71XA Couples - トリップアドバイザー認証口コミ

Desk staff member was very good, parking cheap and easy to access. One Staff member in restaurant was very poor, but breakfast staff good and attentive. Room comfortable, bed very good.

Thanks for your review daviswJ71XA. We are so pleased that you enjoyed your stay and hope to welcome you back soon!

Great stay, excellent location

トリップアドバイザーの評価 4.0/5

Vanessa B トリップアドバイザー認証口コミ

Fantastic stay, comfy bed, wonderful pillows and friendly guest services. Thank you for a lovely stay right the centre of Brisbane. So convenient for shopping and entertainment. As Accor plus members dining was an absolute bargain at The Croft restaurant.

Thanks for your review vanessabB469TN, we are so pleased that you enjoyed your experience and look forward to welcoming you back soon!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 737 件のレビュー 9.4/10 ロケーション
  • 1,074 件のレビュー 7/10 客室
  • 1,010 件のレビュー 8.4/10 サービス
  • 48 件のレビュー 3.9/10 インターネット
  • 386 件のレビュー 7.1/10 清潔さ
  • 121 件のレビュー 6.5/10 朝食

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周辺の他の施設

ブリスベンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。