Mantra on Mary - Brisbane 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 831 comentários

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Descrição

Extras do hotel

  • Situado no centro da cidade

  • Apartamentos espaçosos e independentes

  • Ginásio, piscina exterior e spa diurno amplos

  • A curta distância a pé da zona do centro comercial e de restauração

  • Day Spa premiado no local

As nossas opções de alojamento

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Quarto 1

Localização do hotel

Mantra on Mary - Brisbane

70 Mary Street
4000 BRISBANE
Austrália

GPS:-27.472089, 153.026861

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado

Piscina

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  831 comentários

Classificação do TripAdvisor  3.5/5  1.823 comentários

disappointing

Nota Tripadvisor 2.0/5

Murrayabcdefg Negócios - Avaliação com certificação TripAdvisor

Hi Murray, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mantra on Mary fell short of the standards you’ve come to expect as a valued Accor guest. We regret that the condition of the room, including the drapes, carpet, and bathroom setup, did not meet your expectations. Your concerns regarding the over-shower bath and bath mat are noted, and we will assess these elements to improve both safety and presentation. We are committed to ensuring all our guests enjoy a comfortable and well-maintained environment, and your feedback highlights areas where we need to focus our attention. It’s our hope that we’ll have the chance to regain your trust and provide a significantly improved experience should you choose to stay with us again. Please don’t hesitate to reach out directly if there’s anything further we can do. Kind Regards, Travis Barnes Front Office Supervisor

Minimal Use.

Nota Tripadvisor 2.0/5

Ro H Avaliação com certificação TripAdvisor

Hi Ro, Thank you for sharing your feedback regarding your recent stay. I’m sorry to hear that your experience did not meet your expectations and appreciate you bringing these issues to our attention. I’m glad you enjoyed our central location, but I apologize for the disturbances from the nearby construction and any noise that impacted your stay. We understand that these external factors can be disruptive and appreciate your understanding as we navigate this period of renovation. Regarding the cleanliness issues you encountered, including the mould in the bathroom and stained carpets, please accept my sincerest apologies. I will ensure that your comments are addressed with our housekeeping team to improve our standards. Your feedback about the crockery and the lift is also valuable as we work to enhance our facilities. Thank you for taking the time to provide your input. We hope to have the opportunity to improve your experience in the future. Kind Regards, Travis Barnes Front Office Supervisor

Nightmare - Do NOT stay here

Nota Tripadvisor 1.0/5

M W Avaliação com certificação TripAdvisor

Hi Melinda, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the issues you experienced during your stay at Mantra on Mary. It is unacceptable to hear about the cleanliness of your room and the state of the carpets, as well as the challenges you faced with parking and access. We take your comments very seriously and will address them with our housekeeping and maintenance teams immediately. Your feedback about the room keys and the noise from construction is also important, and we will work on improving these areas to ensure a better experience for our guests. I understand your frustration, and I’m truly sorry that we fell short in providing the quality of service you expected. We are committed to making the necessary improvements, and I appreciate you bringing these matters to our attention. If you are open to it, I would love the opportunity to discuss your experience further and regain your trust. Please feel free to reach out directly. please email me at travis.barnes@mantra.com.au Kind Regards, Travis Barnes Front Office Supervisor

SEJOUR BRISBANE AVRIL 2024

Nota Tripadvisor 4.0/5

Heifara N Avaliação com certificação TripAdvisor

Bonjour heifaran2024, Nous vous remercions d'avoir choisi Mantra on Mary pour votre récent séjour et pour avoir partagé votre avis. Nous sommes ravis d'apprendre que vous avez apprécié notre appart-hôtel dans l'ensemble, ainsi que son emplacement central et calme. Il est agréable de savoir que notre personnel vous a accueilli chaleureusement et s'est montré serviable et agréable tout au long de votre séjour. De plus, nous sommes heureux que vous ayez trouvé nos équipements ménagers pratiques. Nous prenons note de vos commentaires concernant la moquette, et nous nous excusons pour tout inconvénient que cela aurait pu causer. Nous travaillerons avec notre équipe d'entretien pour nous assurer que ce problème est résolu rapidement. De même, nous apprécions votre suggestion concernant les prises USB murales, et nous la transmettrons à notre équipe de gestion pour examen. Nous vous remercions encore pour vos commentaires constructifs, qui nous aident à améliorer continuellement notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau à Mantra on Mary lors de votre prochaine visite. Cordialement, Travis Barnes Front Office Supervisor

Excelente localização, extremamente limpo, equipe gentil.

Nota clientes Avis 5.0/5

Marcelo Z. Viajante individual - Comentários confirmados de ALL

Exmo Senhor (a) Z., Agradecemos os seus comentários no seguimento da sua estada no Mantra on Mary Brisbane. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Mantra on Mary Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 289 comentários 8.6/10 Localização
  • 538 comentários 5.1/10 Quarto
  • 303 comentários 8.8/10 Serviço
  • 21 comentários 3.8/10 Internet
  • 265 comentários 2.8/10 Limpeza
  • 198 comentários 5/10 Conforto
  • 183 comentários 3.2/10 Comodidades
  • 112 comentários 2.8/10 Atmosfera

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