Mantra on Mary - Brisbane 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 840 comentários

Garantia do
melhor preço
Mantra on Mary - Brisbane - Image 1
Mantra on Mary - Brisbane - Image 2
Mantra on Mary - Brisbane - Image 3
Mantra on Mary - Brisbane - Image 4
70 Mary Street, 4000 BRISBANE, Austrália

Descrição

Extras do hotel

  • Situado no centro da cidade

  • Apartamentos espaçosos e independentes

  • Ginásio, piscina exterior e spa diurno amplos

  • A curta distância a pé da zona do centro comercial e de restauração

  • Day Spa premiado no local

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Mantra on Mary - Brisbane

70 Mary Street
4000 BRISBANE
Austrália

GPS:-27.472089, 153.026861

Telefone
Fax +61 7 3102 5194

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado

Piscina

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  840 comentários

Classificação do TripAdvisor  3.6/5  1.823 comentários

disappointing

Nota Tripadvisor 2.0/5

Murrayabcdefg Negócios - Avaliação com certificação TripAdvisor

Hi Murray, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mantra on Mary fell short of the standards you’ve come to expect as a valued Accor guest. We regret that the condition of the room, including the drapes, carpet, and bathroom setup, did not meet your expectations. Your concerns regarding the over-shower bath and bath mat are noted, and we will assess these elements to improve both safety and presentation. We are committed to ensuring all our guests enjoy a comfortable and well-maintained environment, and your feedback highlights areas where we need to focus our attention. It’s our hope that we’ll have the chance to regain your trust and provide a significantly improved experience should you choose to stay with us again. Please don’t hesitate to reach out directly if there’s anything further we can do. Kind Regards, Travis Barnes Front Office Supervisor

Minimal Use.

Nota Tripadvisor 2.0/5

Ro H Avaliação com certificação TripAdvisor

Hi Ro, Thank you for sharing your feedback regarding your recent stay. I’m sorry to hear that your experience did not meet your expectations and appreciate you bringing these issues to our attention. I’m glad you enjoyed our central location, but I apologize for the disturbances from the nearby construction and any noise that impacted your stay. We understand that these external factors can be disruptive and appreciate your understanding as we navigate this period of renovation. Regarding the cleanliness issues you encountered, including the mould in the bathroom and stained carpets, please accept my sincerest apologies. I will ensure that your comments are addressed with our housekeeping team to improve our standards. Your feedback about the crockery and the lift is also valuable as we work to enhance our facilities. Thank you for taking the time to provide your input. We hope to have the opportunity to improve your experience in the future. Kind Regards, Travis Barnes Front Office Supervisor

Nightmare - Do NOT stay here

Nota Tripadvisor 1.0/5

M W Avaliação com certificação TripAdvisor

Hi Melinda, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the issues you experienced during your stay at Mantra on Mary. It is unacceptable to hear about the cleanliness of your room and the state of the carpets, as well as the challenges you faced with parking and access. We take your comments very seriously and will address them with our housekeeping and maintenance teams immediately. Your feedback about the room keys and the noise from construction is also important, and we will work on improving these areas to ensure a better experience for our guests. I understand your frustration, and I’m truly sorry that we fell short in providing the quality of service you expected. We are committed to making the necessary improvements, and I appreciate you bringing these matters to our attention. If you are open to it, I would love the opportunity to discuss your experience further and regain your trust. Please feel free to reach out directly. please email me at travis.barnes@mantra.com.au Kind Regards, Travis Barnes Front Office Supervisor

hotel of last resort especially if you are not fit and young

Nota Tripadvisor 2.0/5

dcahz Avaliação com certificação TripAdvisor

Hi Dcahz, Thank you for sharing your feedback regarding your recent stay at Mantra on Mary. We’re truly sorry to hear that your experience did not meet your expectations. We apologize for the noise issues related to the nearby construction site and understand how disruptive this can be. We’re also sorry for the inconvenience with our parking arrangements. Unfortunately CBD Parking is quite scarce and we try to prewarn all of our guests prior to arrival. We appreciate your comments about the bathroom and the safety concerns you mentioned. We take these matters seriously and will review the current setup to explore possible improvements, including the addition of anti-slip mats. Your feedback helps us address these issues to enhance guest safety and comfort. Regarding breakfast, while we do not offer this service, we are always happy to provide recommendations for local dining options. Thank you for bringing these concerns to our attention. We hope you might consider giving us another chance to provide you with a more satisfactory experience in the future. Warm Regards, Travis Barnes Front Office Supervisor

Avoid at all cost!

Nota Tripadvisor 1.0/5

Dave S Negócios - Avaliação com certificação TripAdvisor

Hi Dave, Thank you for sharing your feedback, and I’m truly sorry to hear about the difficulties you faced during your stay at Mantra on Mary. I understand how disruptive the noise from the nearby construction site must have been, and I apologize for the impact it had on your ability to sleep. We strive to ensure our guests have a comfortable and restful experience. The construction work is unfortunately beyond our control as it is a state development project who do not advise when they will have a heavier impact with noise. but we are exploring ways to mitigate its impact on our guests. We appreciate your comments about the room location and will review our procedures to better manage this situation in the future. We value your feedback and hope that you might consider giving us another opportunity to provide you with a more pleasant stay. Kind Regards, Travis Barnes

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 298 comentários 8.6/10 Localização
  • 549 comentários 5.1/10 Quarto
  • 306 comentários 8.5/10 Serviço
  • 20 comentários 3.6/10 Internet
  • 259 comentários 2.6/10 Limpeza
  • 203 comentários 5.3/10 Conforto
  • 180 comentários 3.3/10 Comodidades
  • 117 comentários 3.1/10 Atmosfera

Powered by Trustyou

Accor Live Limitless

Grátis: torne-se membro

Ao efetuar uma reserva neste hotel:

  • Eu ganho Pontos Status e Recompensa

  • Posso utilizar os meus pt Recompensa

  • Beneficio de vantagens

  • Posso beneficiar da Tarifa para Membros

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Brisbane

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.