Mercure Brisbane King George Square 4 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 3.350 comentários

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

Os hóspedes do hotel Mercure Brisbane King George Square têm acesso às instalações de 5 estrelas do hotel Pullman Brisbane King George Square adjacente, incluindo um ginásio e os tentadores Bistro Allure e KG Bar.

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Localização do hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Austrália

GPS:-27.4683, 153.02308

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.9/5  3.350 comentários

Classificação do TripAdvisor  4.0/5  1.395 comentários

Very comfortable with good service

Nota Tripadvisor 3.0/5

AdamLeaves Avaliação com certificação TripAdvisor

I stayed one night on a flight cancellation and it was a very welcome port in a storm. My room was comfortable, the location was excellent, breakfast was delicious and the service was very good. Definitely recommended.

Dear AdamLeaves, Thank you for sharing your positive experience with us. We're delighted to hear that your stay with us, prompted by a flight cancellation, was a comfortable and enjoyable one. It's wonderful to know that you found your room comfortable, enjoyed the excellent location, and had a delicious breakfast. We appreciate your kind words about the service, and we're thrilled to have met your expectations. We look forward to the opportunity to welcome you back, and we appreciate your recommendation. Best regards, Tarunika Dasgupta Front Office Manager

Hotel not living up to its reputation!

Nota Tripadvisor 2.0/5

AuzzieTraveler Família - Avaliação com certificação TripAdvisor

I have stayed in many pullman and Mercure hotels across the world and in Australia, but i must say this is the worst! Very basic room, uncomfortable bed, dirty bath/shower stained and well past its use by date. Shower gels etc none have been replenished. Yeah, i know its the city, but i just would like to have a nice shower and somewhere comfy to sleep, this hotel has not lived up to its reputation.

Dear AuzzieTraveler, We appreciate you taking the time to provide us with your feedback. Here at Mercure Brisbane King George Square, we strive to provide our guests with an enjoyable stay in a comfortable and clean environment. We apologize that your recent stay was not up to the standards that we aim for. We will look into the issues that you have outlined in order to ensure that future guests have a more positive experience at our hotel. Thank you for giving us this opportunity to improve your future stays. Sincerely, Tarunika Dasgupta - Front Office Manager

Short Stay

Nota Tripadvisor 1.0/5

U7973YTdaveb Negócios - Avaliação com certificação TripAdvisor

I was part of a group booking for a two night stay as part of our Global leadership conference. The queue to check in went out the door and down the road. No plans were made by the hotel to accommodate a large amount of people to check in at the same time. Got to the room after waiting in line 45 minutes. Had a quick shower to get ready for next event. The body wash and shampoo dispensers in the shower were both empty and no soap provided. After the shower called both reception and housekeeping to order these and the phones both rang out after repeated calls. Reception ended up hanging up after every call attempt. The next day when we returned after the conference had finished, it took us 45 minutes to get to our rooms. When I eventually got there, my room key didn’t work so I had to wait another 30 minutes to get back down to reception. A god-awful experience.

Dear Dave B, Thank you for taking the time to review your stay with us at the Mercure Brisbane King George Square. We apologize for your negative experience with us. The team here at Mercure Brisbane King George Square strive to provide all guests with exceptional service and hospitality. We are disappointed that we were unable to meet your expectations. We appreciate hearing your feedback and we will use it in order to continuously improve our services and our guests' experiences. We hope that you will give us another chance in the future if you find yourself in Brisbane again. Sincerely, Tarunika Dasgupta - Front Office Manager

Fantastic stay as always

Nota Tripadvisor 5.0/5

Henry H Viagem a sós - Avaliação com certificação TripAdvisor

A second stay in October 2023 but been staying here on and off in the past few years. Pleasant stay as usual and couldn't fault anything. I'd like to give a special thanks to Alex and Jacquie at the Front Desk for always being so helpful and accommodating and of course to lovely Morgan at the Goldfinch for your outstanding hospitality during breakfast service. You guys are amazing and your great work was appreciated.

Dear Henry H, Thank you for taking the time to provide us with your feedback. We are so happy to hear that you had a pleasant stay with us as always! We are especially grateful to know that Alex, Jacky and Morgan at the Goldfinch provided outstanding hospitality. Here at Mercure Brisbane King George Square, we strive to ensure our guests have a comfortable and enjoyable experience every time they stay with us. We hope we can welcome you back soon! Sincerely, Tarunika Dasgupta - Front Office Manager

Ótima

Nota clientes Avis 3.5/5

Sandra Negócios - Comentários confirmados de ALL

Olha só. Reservei um quarto q estava c umas mariposas e chamei a gerência. E depois foi trocado por um melhor. Graças a Leticia e o José que me ajudaram bastante. Os rapazes do estacionamento tb muito gentis.

Prezada Sandra, Obrigado por ter tido tempo para avaliar a sua estadia connosco no Mercure Brisbane King George Square. Ficamos muito satisfeitos por saber que a Leticia e o José conseguiram resolver o problema do seu quarto inicial e proporcionar-lhe um melhor. Também é ótimo saber que a nossa equipa de arrumadores foi cortês durante a sua estadia. Esforçamo-nos para oferecer excelência em hospitalidade, conforto e serviço em toda a nossa propriedade e estamos gratos por comentários como o seu que destacam estas áreas de foco. Esperamos poder voltar a dar-lhe as boas-vindas em breve! Com os melhores cumprimentos, Tarunika Dasgupta - Directora do escritório

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.203 comentários 9/10 Localização
  • 2.070 comentários 5/10 Quarto
  • 1.729 comentários 7.7/10 Serviço
  • 117 comentários 4.4/10 Internet
  • 821 comentários 4.5/10 Limpeza
  • 773 comentários 4.1/10 Conforto
  • 499 comentários 4.2/10 Comodidades
  • 450 comentários 4.4/10 Custo Benefício

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