Mercure Brisbane King George Square 4 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 4.293 comentários

Garantia do
melhor preço
Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner Ann and Roma Streets, 4000 BRISBANE, Austrália

Descrição

Extras do hotel

Os hóspedes do hotel Mercure Brisbane King George Square têm acesso às instalações de 5 estrelas do hotel Pullman Brisbane King George Square adjacente, incluindo um ginásio e os tentadores Bistro Allure e KG Bar.

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover
Discover

Localização do hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Austrália

GPS:-27.4683, 153.02308

Telefone
Fax +61 7 3229 9618

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  4.293 comentários

Classificação do TripAdvisor  4.0/5  1.419 comentários

Great location, receptionist has attitude.

Nota Tripadvisor 2.0/5

Kass1980 Avaliação com certificação TripAdvisor

Great location, stayed for 2 nights, room was spacious. When I arrived there wasn’t any signage on parking, so I parked directly at the hotel car park, then had to carry my suit case up flight of stairs. The receptionist was rude and it felt rushed nor did she bother to tell me about the internet login details which meant I was late to a teams meeting. Would I stay here again? Probably not, I think attitude of staff members should be addressed. The only staff who were efficient was probably the concierge.

Dear Kass1980, Thank you for sharing your experience. We're glad to hear that you found the location convenient and the room spacious. However, we sincerely apologize for the lack of parking signage and the inconvenience this caused, as well as for the unhelpful attitude from our team member. This is certainly not the standard of service we strive to provide, and we will address this with the team to ensure a more welcoming and informative experience in the future. We appreciate your feedback and hope to have the opportunity to welcome you again for a much more pleasant stay. Sincerely, Roshit Manmohan - Front Office Manager

Regrettable stay

Nota Tripadvisor 1.0/5

RobinFWarwick Romântica - Avaliação com certificação TripAdvisor

Room wasn't ready at 2.30pm, manager somehow found another room, no welcome gift, not a bottle of water and ridiculously expensive

Dear RobinFWarwick, Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced with your room not being ready at check-in, as well as the lack of a welcome gift and complimentary water. This is not the standard we strive to maintain, and I understand how disappointing this must have been for you. I appreciate your feedback, which will help us improve our services and ensure a more pleasant experience for future guests. Thank you for your understanding, and I hope you’ll consider staying with us again for a better experience. Sincerely, Roshit Manmohan - Front Office Manager

Deserves a good review.

Nota Tripadvisor 4.0/5

HAKish01 Negócios - Avaliação com certificação TripAdvisor

Don’t always believe the reviews. I have just finished up a 2-night stay for work. And have to admit, after reading the latest reviews before I arrived, was trying to get shifted to another hotel. BUT, service was attentive and polite at all times, check in seamless, room adequate for the hotel’s age, bed extremely comfortable, clean, and provided everything I needed. Location is brilliant. Is it tired looking in certain parts compared to a brand new equivalent? Sure. But aren’t we all? Great value.

Dear HAKish01, Thank you for taking the time to share your positive experience! We’re thrilled to hear that you enjoyed your two-night stay and found our service attentive and polite. It’s great to know that you found the bed comfortable and the room met your needs. We appreciate your understanding regarding the hotel’s age and your recognition of its value and fantastic location. Your feedback is invaluable to us, and we hope to welcome you back soon for another great stay! Sincerely, Roshit Manmohan - Front Office Manager

Just Terrible

Nota Tripadvisor 1.0/5

Russell2374 Negócios - Avaliação com certificação TripAdvisor

Ok there is no getting around it, this place is an absolute dump. Embarrassing that it is part of the Accor family. Stayed the one night, thankfully, and had the worst night sleep ever. All due to the fact that the elevator sounds like it is running inside your room. Have never heard such a noise each and every time the lift was operating. Add to that terrible WiFi, an old room and an even older bathroom with someone else’s dental floss behind the door…safe to say you don’t want to stay here. To top it off, the woman who fronted the restaurant for breakfast was incredibly rude and basically scolded me for not telling her I was an Accor Plus member before she printed off the bill. Ended up going elsewhere for breakfast. Plenty of better options in Brisbane. To think they charge over $300 a night to stay here is borderline criminal.

Dear Russell2374, I am truly sorry to hear about your recent experience and the issues you encountered during your stay. We deeply regret that the elevator noise, room condition, and the service at breakfast fell far short of your expectations. Please be assured that your concerns about cleanliness and WiFi, as well as the service you received at breakfast, will be addressed with the relevant teams. Thank you for your feedback, as it helps us identify areas for improvement. We hope you might give us another chance in the future. Sincerely, Roshit Manmohan - Front Office Manager

Ótima escolha

Nota clientes Avis 5.0/5

Luiz I. Casais - Comentários confirmados de ALL

Hotel muito bom , excelente localização, cafyda manhã de qualidade, limpeza excelente, staff atencioso e gentil.

Dear Luiz, Thank you for choosing our hotel and taking the time to share your positive experience. We're thrilled to hear that you found our hotel to be very good, enjoyed the great location, quality breakfast cafe, and appreciated the excellent cleanliness. It's especially heartening to know that our staff, particularly Ana from the front desk, provided attentive and kind service. Your compliments are greatly appreciated, and we look forward to sharing your feedback with our team. We hope to welcome you back for another great stay in the future. Sincerely, Tarunika Dasgupta Front Office Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.589 comentários 9.2/10 Localização
  • 2.620 comentários 5.1/10 Quarto
  • 2.067 comentários 7.8/10 Serviço
  • 90 comentários 5.1/10 Internet
  • 1.064 comentários 4.4/10 Limpeza
  • 1.014 comentários 4.4/10 Conforto
  • 616 comentários 4/10 Comodidades
  • 556 comentários 5/10 Custo Benefício

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Brisbane

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.