Mercure Brisbane King George Square 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 10.425 comentários

Hotel aprovado por ALLSAFE

Mercure Brisbane King George Square
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+ 23 Serviços

Extras do hotel

Os hóspedes do hotel Mercure Brisbane King George Square têm acesso às instalações de 5 estrelas do hotel Pullman Brisbane King George Square adjacente, incluindo um ginásio e os tentadores Bistro Allure e KG Bar.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 brisbane
australia

Fax: (+61)7/32299618

Check-in desde as 14h00

Check-out até às 10h30

  • TRANSLINK: 

  • De avião

    BRISBANE AIRPORTS A 15 km / 9,32 milhas - Transporte Pagante

  • De comboio

    CENTRAL STATION A 0,3 km / 0,19 milhas

  • De comboio

    ROMA STREET STATION A 1 km / 0,62 milhas

GPS:-27.4683, 153.02308

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

Acolhedores, convidativos, modernos e elegantes, os quartos do Mercure Brisbane King George Square são a base ideal para todos os tipos de viajantes, estando disponíveis as opções Superior, Privilege e Accessible. Os hóspedes deste hotel contemporâneo em Brisbane podem desfrutar de várias comodidades convenientes, incluindo TV LCD c/ canais por cabo, um espaço de trabalho c/ acesso à Internet por cabo e WIFI, A/C com controlo individual, casa de banho, minibar, cofre no quarto e utensílios para chá/café.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 12

  • Tamanho máximo: 687

  • Capacidade máxima: 700 pessoas

  • Capacidade máxima para banquetes: 510 pessoas

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Avaliações dos nossos clientes sobre o
Mercure Brisbane King George Square

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.2/5

10.425 comentários

Classificação do TripAdvisor 4.0/5

1.344 comentários

Two Nights at the Mercure King George Square

Nota Tripadvisor 3.0/5

Eric994 19/12/2021 Avaliação com certificação TripAdvisor

Check in and check out staff were pleasant and efficient. On check in, the female staff member tried extremely hard to find a room with a walk in shower. This was appreciated. As a Platinium Accor Plus member, very little recognition was made of this status at check in. There was no offer of a room upgrade or a later check out. The room was a three star standard and needed a refurbishment. The bedding and pillows were comfortable. There were no comfortable chairs for seating. Complementary buffet breakfast in the restaurant was a surprise with many choices of hot and cold food. Excellent service in this restaurant. This hotel is in the CBD. It is close to public transport and all retail outlets. If you just need a basic hotel for a short stay, this is the hotel for you.

Average

Nota Tripadvisor 2.0/5

Brigitte S 15/12/2021 Avaliação com certificação TripAdvisor

Tiny room, very dated. Car parking ridiculously expensive (charging guests $50, can park across the road in secure overnight parking for $10) VERY average customer service at the desk. No recognition from front desk and waiting delft waiting there with not even a glance - one simple smile can make a big difference. Would not recommend, not worth the price

Good Comfortable Accommodation in the heart of Brisbane

Nota Tripadvisor 4.0/5

Gazkong 09/12/2021 Avaliação com certificação TripAdvisor

Nice little hotel, mid level standard but matched by value. In the heart of Brisbane, excellent valet parking available. Easy access from major roads. Great access to all city facilities. perfect for a few reasonably priced nights in the city.

Good position

Nota Tripadvisor 4.0/5

notgreynomad 08/12/2021 Avaliação com certificação TripAdvisor

We have stayed here a few times and really like the position. The staff also are very efficient. My room upgrade was appreciated and the room was a good size and bed very comfortable. The buffet breakfast is very good quality for this style setting. The roof top bar is great and well worth a visit. Overall a very enjoyable stay

Valet parking, Check in and Check out

Nota Tripadvisor 4.0/5

kensmith517 01/12/2021 Avaliação com certificação TripAdvisor

Valet parking was a joke, Had to que up in line fon the street for 15 mins, had to wait 20 mins to check in to the hotel and check out was not much different and had to wait 20 mins for valet to bring my car around as it was not parked in the car park.

Always enjoy staying at this centralised location.

Nota Tripadvisor 4.0/5

mwgrant4546 22/11/2021 Avaliação com certificação TripAdvisor

Another quick trip down to Brisbane successfully completed. Nice quiet room with a very comfy bed away from the street noise. Excellent evening meal in the restaurant and an enjoyable breakfast before booking out. Can be a bit expensive if staying long and requiring car parking but convenience makes it worth it.

Outdated

Nota Tripadvisor 3.0/5

63melw 17/11/2021 Avaliação com certificação TripAdvisor

Booked for last minute one night stay, was given 15th floor executive room. Very small and bathroom was tiny, could barely move in shower without hitting shelf. We were directly below the rooftop bar/pool. Upon calling reception was advised that the bar does not close till midnight, thumping base music was not in the plan. After this staff needed to drag furniture across roof to tidy. Finally got to sleep at 1am. they did offer to see if there was another room, I was too tired to move at this stage. Check in was amazing. Check out was horrible. Had late check out, went to room 10 min before checkout to grab bag to find we had been locked out, trip to reception to be told well what do you expect, you need to check out soon. When finally checked out staff member did not ask how stay was, was very blunt and rude and treated us like we were nothing. Advised her of the issue previous night. Upon waiting for car, we noticed that customer checking into Pullman were treated with more respect than those at Mercure. Not very happy with overall service. Parking is way too expensive at $50 a night when we later found out you can park at Myer centre across the road on weekends for $10.

Comfy rooms, great food and location

Nota Tripadvisor 4.0/5

LukeH2032 13/11/2021 Avaliação com certificação TripAdvisor

Great accor hotel. Been there before. Had a few issues regarding the breakfast. Was told it was buffet when it was ala carte. But the magnificent staff and the chef came out and sorted the issue with great results.

Special occasion

Nota Tripadvisor 5.0/5

pauldT3558GI 19/10/2021 Avaliação com certificação TripAdvisor

This a special occasion for a special couple. The hotel staff reportedly went out of their way to make my friends feel comfortable from the receptionist, car parking, welcome fruit platter, to the sumptuous breakfast. Exactly what one would want from a favourite hotel hosting special people. Thank you!

Lovely break in the CBD

Nota Tripadvisor 4.0/5

karenhL7659DL 14/10/2021 Avaliação com certificação TripAdvisor

Apart from a small blip with our first room, our stay was lovely. From the high standards and service received from the staff, from not only front desk staff at check in and concierge but to housekeeping and restaurant team. Would recommend and stay with them again.

Aged hotel skipping out on the small things

Nota Tripadvisor 2.0/5

tom_snewcastle Business - 29/03/2021 Avaliação com certificação TripAdvisor

The location of Mercure King George is it's saving grace. It's central, close to public transport and offers a valet service for parking at a reasonable mid-week rate. BUT, aside from the grand foyer entrance, once you step on the lifts you can already feel and smell that your staying in an outdated hotel. The lifts have this old never steam-cleaned carpet. The corridors are riddled with cut-out plaster in the ceiling. The rooms have random scratches on the walls and the furniture has peeling plastics. The bathroom had non-functioning mirror lights. The rooms were reasonable size but the tiny and very dirty window cannot be opened. While the room service did their job. I was surprised that we weren't even provided with bottled water (a staple at any other accor hotel I go to). As an accor member you are provided with free wifi but not at the Mercure King George, they charge a minimum of $10 a day. Finally, everywhere I stay I get an email with a guest satisfaction survey direct to the hotel management, of course I didn't get one from the Mercure (They're obviously not taking any criticisms). I will not be staying there again.

Night Out in Brisbane

Nota Tripadvisor 4.0/5

Ian R 24/03/2021 Avaliação com certificação TripAdvisor

Centrally located hotel giving easy access to downtown Brisbane & Southbank. The room was clean & certainly treated to ensure it was Covid-19 free. The night was topped off with drinks at the Hotel's Rooftop Bar with spectacular views of the city.

Stay in Brisbane

Nota Tripadvisor 5.0/5

sherynburke Business - 16/03/2021 Avaliação com certificação TripAdvisor

Was very enjoyable stay with great service, friendly staff and clean comfortable rooms. This is annoying as it won’t accept my review, why? Just figured out needed more characters which is ridiculous, nearly did not submit.

Really good till a major slip up at the end!

Nota Tripadvisor 4.0/5

Colin B 14/03/2021 Avaliação com certificação TripAdvisor

My wife and I recently had a lovely nights stay at the Mercure Brisbane where everything was fantastic until the end. I stupidly left my book in a Cab on arrival at the hotel. I arranged with the driver to drop it into the hotel next morning. Unfortunately that did not happen until we left on the next stage of our trip. I was assured by the hotel rep I talked to that the book had arrived and that it would be kept for me for when I passed by in 3 days time. On arriving to pick it up as arranged, the book was no where to be found. I can only semis that the book either was thrown out or taken by someone. It seems that staff are unreliable at following through on customers requests and cannot be trusted to accomplish simple tasks when not in the normal line of operations. This is a very disappointing outcome to what was otherwise a enjoyable stay! Colin Baldock Accor Plus Member

A great staycation

Nota Tripadvisor 5.0/5

scottgdargie 27/01/2021 Avaliação com certificação TripAdvisor

We arrived and were greeted by friendly staff who checked us in promptly. Our room was clean and spacious, just as you would expect. Great location close to bars and restaurants. Will be back for a visit again soon.

Underwhelming

Nota Tripadvisor 1.0/5

Go645458 28/12/2020 Avaliação com certificação TripAdvisor

My partner and I booked this hotel on Xmas eve...which also happened to be my first stay as a diamond member, accors highest tier. I stay at accor hotels around 3 nights a week with work, so I’m fully aware of what my status (and new status) is entitled to. Upon check in, we had to ask for our complimentary drinks vouchers, we arrived at our room and was surprised with a bottle of warm water each. We rang reception (as I’m used to a welcome gift)...we were told that this would arrive later in the form of a snack platter and bottle of wine, we asked for a red wine. Later that day, instead of the wine we recieved an additional bottle of water to share and a very poor platter with a few bits of chopped fruit on it. As I mentioned above, this was a bit of a special stay for us, being Xmas eve and also my first diamond stay, we decided to stay at this hotel Xmas eve as we couldn’t see family and thought we would try to treat ourselves. We didn’t want to sound ungrateful so never mentioned anything upon checkout...but we were a bit disappointed.

Central to the city

Nota Tripadvisor 4.0/5

ujay1 25/12/2020 Avaliação com certificação TripAdvisor

When grabbing a night in the city this is an ideal hotel to stay in. All the staff seem to be dedicated to their jobs, it shows in their keenness to help and assist. . I am pleased that the buffet breakfast was back on for my stay and they have got the rules and regulations perfect. Well Done

Great Location - a really nice Property

Nota Tripadvisor 5.0/5

pcz61 23/12/2020 Avaliação com certificação TripAdvisor

Staff were extremely helpful. Breakfast was a treat in a really nice venue. My second stay and will happily stay again. Having the bus station right downstairs made life really simple and the train is an easy walk.

Christmas Shoppiong Weekend

Nota Tripadvisor 5.0/5

sue a 02/12/2020 Avaliação com certificação TripAdvisor

What a great place to Stay handy to everything. From the moment we checked in to the moment we drove off it was lovely. Handy to all the shops we would go out shop put out feet up and go out again. The food at Goldfinches was lovely. My sister and I both live in Brisbane and have made this an annual event.

Pool letdown

Nota Tripadvisor 3.0/5

Clair9901 24/11/2020 Avaliação com certificação TripAdvisor

Upon arrival we were very dissapointed that the pool was closed- beacuse of covid- We feel if most other hotel pools are open and you are using this as an excuse, was very disappointing. We had specifically booked because of the pool and feel that at least the website should very clearly display this information.

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