Sofitel Brisbane Central

Sofitel Brisbane Central 5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 3.292 comentários

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Descrição

Extras do hotel

  • O hotel situa-se acima da Central Station, comacesso direto ao Aeroporto de Brisbane.

  • Três restaurantes galardoados e um café e lounge com cocktails apresentam opções sem fim.

  • O maior local de conferências e eventos de Brisbane totalmente integrado p/ até 1100 pessoas.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Hotel aprovado por ALLSAFE

Localização do hotel

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Austrália

  • De avião

    BRISBANE AIRPORT A 19 km / 11 milhas

  • De comboio

    CENTRAL STATION A 0,1 km / 0,06 milhas

  • De comboio

    ROMA STREET STATION A 0,1 km / 0,06 milhas

GPS:-27.465352, 153.026299

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

O Sofitel Brisbane Central é um refúgio do stress da cidade, com os seus 416 quartos e suites luxuosamente equipados. Cada quarto exala uma sensação artística que combina na perfeição o design contemporâneo com a elegância francesa. Com opções Superior, Luxury, Luxury Club e Suite, todos os quartos são elegantes e espaçosos com TV LCD nova com filmes, banda larga e acesso WIFI, secretária, ar condicionado, roupões e comodidades de casa de banho francesas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  3.292 comentários

Classificação do TripAdvisor  4.0/5  4.977 comentários

Appear short on service staff

Nota Tripadvisor 3.0/5

tr80 Negócios - Avaliação com certificação TripAdvisor

Service falling so far short of the the Sofitel of old its a sad joke. Room half cleaned, nothing replenishing, at dinner its everyone for themselves, wait 20 mins to be offered a table (plenty available) the never see any wait staff again, no drinks, eventally end up self serving f r om the smorgasbord was only way... extremely dissatisfied

Bonjour tr80, Thank you for taking the time to tell us about your experience at Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Brisbane Central, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Should you wish to share more information, feel free to email me at H5992-GR@sofitel.com as I would love to discuss further your feedback with you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central

A lovely relaxing stay

Nota Tripadvisor 5.0/5

brisbanelizzle Avaliação com certificação TripAdvisor

Our stay was perfect from the time we checked in. Everywhere we walked in the hotel was clean and smelled fresh. Our bed was very comfortable with lovely plush pillows. Plenty of toiletries in the bathroom. Reception staff were friendly and streamlined our check in. We are looking forward to another stay.

Bonjour brisbanelizzle, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. We look forward to welcoming you back for another stay. Sincèrement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central

Sofitel Brisbane central

Nota Tripadvisor 3.0/5

Sumonsyd Negócios - Avaliação com certificação TripAdvisor

Very outdated pretty much everything, interior design, quality etc. Restaurant menu very average with very minimum option. Customer service is worse, staff should get trained in Thailand, except couple of staff very attentive. Cleanliness is worse, carpet is full with hair, and common toilet in the main lobby is filthy.

Bonjour Sumonsyd, Thank you for taking the time to tell us about your experience at the Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to discuss into more depth your stay if you could please contact me at h5992-GR@sofitel.com. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central

Outstanding Hotel

Nota Tripadvisor 5.0/5

Jeffrey F Avaliação com certificação TripAdvisor

Great rooms, great restaurant and great service! The hotel is above Central Station, so if you come by taxi or train it's very easy to access. It's 3 minutes walking distance to the shops and 5-10 to great restaurants, or 15 if you want to travel to South Bank

Bonjour Jeffrey F, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments. I will be sure to let our team know that you rated our service and restaurant as great! I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central

OVERALL ASSESSMENT

Nota Tripadvisor 4.0/5

Neville D Avaliação com certificação TripAdvisor

Accommodation for my wife [ disabled ] & self, 24& 25Apr22 [ ANZAC Day ]. Booking made Mar22 - room with walk-in shower ]. Arrived 2:30pm, but room with walk-in shower not available until 04:40pm. Had to wait in the foyer for 2+ hours. Hanna, on the desk, tried her utmost to make our wait more pleasant & solve the problem. On check-out, 26Apr22, was an overcharge of $39.00 for breakfast [ we had two breakfasts but were advised by breakfast check-in employee that we were entitled to one free breakfast ]. On check-out, I noticed the mistake & had to advise the desk check-out gentleman of the mistake. Account was adjusted. Thank you for the free parking for two nights - much appreciated. Also for the free parking for our daughter on ANZAC Day who had to care for my wife as I was marching on ANZAC Day. We always stay for two nights for ANZAC Day. Room was of excellent standard, comfortable. Alcohol drinks, very expensive.

Bonjour Neville D, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologize that you had to wait for your room for that long however I am pleased to hear that Hannah did her best to accommodate during that time. We do hope that we are able to welcome you back in the near future. Sincèrement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central

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