FV Brisbane by Peppers 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 1 080

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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Opis

O hotelu

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Nasze pokoje

Apartament

The Fortitude Suite

  • 3 os. maks.
  • Pościel 1 x Łóżko king-size

Lokalizacja hotelu

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

Pozycja GPS:-27.456174, 153.031901

Telefon
Faks +61 7 3118 9198

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Basen

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 1 080

Ocena TripAdvisor  3.6/5  Liczba opinii: 600

Thanks to staff

Ocena na stronie TripAdvisor 5.0/5

Justine D Opinia zatwierdzona w TripAdvisor

A big thank you to Bailey who ensured my daughter's stay for her 21st was extra special. His care, thoughtfulness and problem solving skills were amazing. He went above and beyond to made our stay very enjoyable. Thanks

Dear Justine, We appreciate you taking the time to provide feedback regarding your stay with us at FV by Peppers. We are so happy to hear that Bayley provided such thoughtful and caring service that he helped make your stay a memorable one. I will pass on your kind words, as I am sure he will be grateful to know your daughter had a wonderful 21st celebration. We hope to have the pleasure of welcoming you all back again soon! Warm Regards. Madeline | Duty Manager FV by Peppers

2 bedroom apartment, family stay, with a baby

Ocena na stronie TripAdvisor 5.0/5

Shayal C Rodziny - Opinia zatwierdzona w TripAdvisor

We had the best experience at FV Brisbane by Peppers in Fortitude Valley. The rooms were amazing, the living room area was very convenient. We went for the first time as a family of 4, with my then 9 month old and 7 year old daughters. Baby was provided with a cot upon request and the 2 bedroom apartment was super clean and comfortable. The kitchen area was very well equipped, which made us want to get cooking. The washing machine and dryer were very handy with a baby traveling with it. It was a very safe place and staff were very friendly and accommodating. We ended up extending our 4 night stay to a 5 night stay. Also, the view was breathtaking. We were very happy to be staying at such a wonderful place for our family.

Dear Shayal, Thank you so much for your wonderful review of your recent stay at FV Brisbane by Peppers. We’re absolutely delighted to hear that your experience with us was so positive and that your family felt right at home. It’s especially lovely to know that the 2-bedroom apartment met your needs so well—from the fully equipped kitchen and in-room laundry to the cot for your youngest. We understand how important those little conveniences are when traveling with children, and we’re so pleased they made your stay more comfortable. Your kind words about our friendly team and the safety of our property mean a great deal to us. It’s always our goal to ensure each guest feels welcome, relaxed, and well cared for. We’re thrilled that the stunning views and overall atmosphere made your visit memorable enough to extend your stay—what a compliment! We truly appreciate you taking the time to share your experience and hope to welcome you and your beautiful family back for another stay soon. Warm Regards, Madeline | Duty Manager FV by Peppers

Poor Service, Unclean, Overcharged.

Ocena na stronie TripAdvisor 2.0/5

Jenny Y Opinia zatwierdzona w TripAdvisor

We booked and paid for a one bedroom apartment. The service was poor, we were not offered any assistance with our luggage, and the staff argued with us for not having government issued ID to check in. We paid $209 for the apartment. Apartment was unclean - the floor was dirty and soaps in the bathroom were empty. When checking out the staff took time to finish their chit chat before serving us. Then they tried to charge us additional fees because they had ‘accidentally’ upgraded us to a two bedroom apartment. I told them we would not be paying for a second bedroom that we didn’t use or need. Positives were good views and central location.

Dear Jenny, Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. Providing government issued ID at check-in is a mandatory part of our check-in process, in line with our policies to help prevent fraudulent activity and ensure the safety and security of all guests. I’m sorry if this was not clearly communicated or handled in a more courteous manner. I also apologise that you didn’t receive assistance with your luggage and for the condition of the apartment. Cleanliness and service are priorities for us, and I’ll be following this up with the team to ensure this is addressed. With regard to the room charge, I understand your frustration. Our team upgraded you to a two-bedroom apartment in good faith due to availability, but you should not have been asked to pay extra for a room type you didn’t book or request. I’ll be following this up with the front office team directly. We’re pleased to hear you enjoyed the views and location, and we hope to welcome you back in the future for a much improved experience. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

CRAP

Ocena na stronie TripAdvisor 1.0/5

Bernie P Opinia zatwierdzona w TripAdvisor

When arriving at reception, gave meal ideas of Mexican next door. Great idea! Go to go to pool, 6pm, lift wouldn’t go there! Luckily 🍀 they had a shower! Them tried ringing the Mexican restaurant, no answer?????? So go to reception! They tell me again restaurant just next door 🚪 assuming I will eat there! Closed! Luckily 🍀 there was a 7/11 I could buy some milk & water 💦 I thought if I asked at reception they Might give me a small milk for coffee ☕️ 😂 obviously not 🙄 So sitting in wonderful Brisbane 🏖️ Watching tv 📺 7pm! Pool closed, restaurant closed 🤔 I was thinking I had more fun in Thailand What’s the point paying $800 To watch tv 📺 Luckily 🍀 I had a muffin from airport for dinner 🥘 Could of stayed at a Backpackers 😂 They usually have a pool & open restaurants in the street! And you wonder why people go to Bali 🏖️

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Ocena na stronie TripAdvisor 2.0/5

425kayl Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Was allocated an accessible room, not sure why. There were no bedside tables, which was frustrating as I had to put everything on the floor. The lounge was small and felt cramped with the furniture. The bathroom was large and included a built in seat and shower curtain. The shower head had a mind of its own, difficult yo adjust the direction and sprayed water on the towels that were placed on the seat. There was no remote control for either of the TV’s. (Lounge or bedroom) I had to request a remote from Reception, who delivered within 10 minutes. Room faced the Main Street and construction site. The windows are double glazed.

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 422 Liczba opinii 7.9/10 Lokalizacja
  • 820 Liczba opinii 6.4/10 Pokój
  • 564 Liczba opinii 6.8/10 Obsługa
  • 14 Liczba opinii 4.9/10 Internet
  • 349 Liczba opinii 4/10 Czystość
  • 330 Liczba opinii 5.3/10 Udogodnienia
  • 283 Liczba opinii 5.4/10 Komfort
  • 167 Liczba opinii 7.3/10 basen

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