FV Brisbane by Peppers 4 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 1 218

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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Opis

O hotelu

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Nasze pokoje

Apartament

The Fortitude Suite

  • 3 os. maks.
  • Pościel 1 x Łóżko king-size

Lokalizacja hotelu

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

Pozycja GPS:-27.456174, 153.031901

Telefon
Faks +61 7 3118 9198

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Basen

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.7/5  Liczba opinii: 1 218

Ocena TripAdvisor  3.6/5  Liczba opinii: 597

CRAP

Ocena na stronie TripAdvisor 1.0/5

Bernie P Opinia zatwierdzona w TripAdvisor

When arriving at reception, gave meal ideas of Mexican next door. Great idea! Go to go to pool, 6pm, lift wouldn’t go there! Luckily 🍀 they had a shower! Them tried ringing the Mexican restaurant, no answer?????? So go to reception! They tell me again restaurant just next door 🚪 assuming I will eat there! Closed! Luckily 🍀 there was a 7/11 I could buy some milk & water 💦 I thought if I asked at reception they Might give me a small milk for coffee ☕️ 😂 obviously not 🙄 So sitting in wonderful Brisbane 🏖️ Watching tv 📺 7pm! Pool closed, restaurant closed 🤔 I was thinking I had more fun in Thailand What’s the point paying $800 To watch tv 📺 Luckily 🍀 I had a muffin from airport for dinner 🥘 Could of stayed at a Backpackers 😂 They usually have a pool & open restaurants in the street! And you wonder why people go to Bali 🏖️

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Ocena na stronie TripAdvisor 2.0/5

425kayl Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Was allocated an accessible room, not sure why. There were no bedside tables, which was frustrating as I had to put everything on the floor. The lounge was small and felt cramped with the furniture. The bathroom was large and included a built in seat and shower curtain. The shower head had a mind of its own, difficult yo adjust the direction and sprayed water on the towels that were placed on the seat. There was no remote control for either of the TV’s. (Lounge or bedroom) I had to request a remote from Reception, who delivered within 10 minutes. Room faced the Main Street and construction site. The windows are double glazed.

Disgusting experience

Ocena na stronie TripAdvisor 1.0/5

Shelby S Opinia zatwierdzona w TripAdvisor

The room amenities are suppose to include a hot tub, air conditioning , a dining table and NONE of these items were included. I don’t even have a blind to pull down in the bedroom meaning I cannot get dressed unless I’m in the bathroom. This is all false advertising and they refused to even come to look at the room or give any type of refund. They refuse to reply to my questions and just sent automated messages. This place is beyond disgusting. No parking available either. I have a portable air conditioner that isn’t fitted to anything and blows the hot air back into the room. This room doesn’t even have shampoo or conditioner in the “premier room” photos show no Netflix or wifi connection, no dining table or hot tub and refusal to do anything about it.

Dear Ms F1095NSshelbys, Thank you for sharing your feedback. I’m sorry to hear you were unhappy with your experience. I’d like to clarify that none of our hotel rooms are advertised with a hot tub inside. We also do not have portable air conditioners in our rooms, as all our apartments are fitted with ducted air conditioning. After checking our system, I haven’t been able to find a reservation under your name. It’s possible your booking was made through a private Airbnb listing within the FV building, which operates separately from our hotel. We don’t sell rooms with broken blinds or faulty air conditioning, and I’m sorry that this was the experience you had. I’d really like to look into this further. Please feel free to contact me directly on (07) 3118 9199 so we can clarify the details and ensure this is followed up properly. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

A Very disappointing Stay.

Ocena na stronie TripAdvisor 2.0/5

dave_from_sydney Opinia zatwierdzona w TripAdvisor

I’m honestly confused about how this place is considered a Peppers Hotel. It’s a mixed-use building with apartments, which I’ve never encountered before, and it didn’t live up to what I expected from a hotel of this brand. First off, there are no blackout blinds, so the room was brightly lit all night from outside lights, making it impossible to sleep properly. Unfortunately, the place is also overrun with cockroaches. We spotted them everywhere— in the bathroom, inside the coffee machine, and even at the pool. When we picked up our bag near the pool, we were greeted by a swarm of tiny cockroaches. Definitely not something I want to experience at a hotel. The hallways in the building were like saunas. It felt like they were cutting costs by not providing air-conditioning in common areas, and you can even spot the vents in the ceiling— it’s pretty clear they’re not turning them on. From the moment we walked in, took the lift, and got to our room, it was unbearably hot. We opted for the offsite parking, which turned out to be a spot in the Valley Metro car park, a good 2-3 blocks away. Alternatively, you can pay $45 a night for valet parking, which feels like a steep charge for what you get. Overall, I feel like I paid a premium price for what I was expecting to be a premium experience, and I was really disappointed. Honestly, I’d recommend staying somewhere else.

They denied me the right to take my medication

Ocena na stronie TripAdvisor 1.0/5

Ngapera W Opinia zatwierdzona w TripAdvisor

I booked a room for 3 nights whilst my daughter was in the QLD Children's Hospital doing sleep analysis study. Didn't want to be on the streets during the days so I got the room. I am a medical cannabis patient and I go to the doctor to get my prescriptions that I pick up at a chemist. This hotel charged me 300 and took my full security deposit for taking my medication even though I did not leave any evidence and I took it outside on the balcony. I do not smoke cigarettes and they tried to say it was a smoking Fee. I am allergic to tobacco and I cannot handle it in my system and so to be charged $300 when we didn't even sleep at this hotel I literally only got it so I could have my medication because I couldn't take it at the hospital. This is such an injustice and I will be taking it further

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 460 Liczba opinii 7.7/10 Lokalizacja
  • 872 Liczba opinii 5.7/10 Pokój
  • 586 Liczba opinii 6.3/10 Obsługa
  • 12 Liczba opinii 4.3/10 Internet
  • 393 Liczba opinii 3.2/10 Czystość
  • 344 Liczba opinii 4.3/10 Udogodnienia
  • 310 Liczba opinii 4.7/10 Komfort
  • 171 Liczba opinii 7.4/10 basen

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