BreakFree Aanuka Beach Resort 4 stars

Customer review rating (ALL Rating) 3.8/5 1,925 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Evening fire pits to gather around and enjoy.

  • BBQ area and nearby restaurants and bar.

  • 4 Swimming pools (1 heated), 3 tennis courts, a gym and the patrolled Diggers Beach next door

  • Unique meeting facilities.

Our accommodation(s)

Hotel location

BreakFree Aanuka Beach Resort

11 Firman Drive
2450 COFFS HARBOUR
Australia

GPS:-30.27185496, 153.1399941

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,925 reviews

TripAdvisor Rating  4.0/5  4,287 reviews

Service needs improvement

TripAdvisor rating 3.0/5

E9420NAandrewd TripAdvisor review

Great location but service needs some work. Room service is provided every 8 days. Won’t even pick up used towels that started piling in the bathroom. Restaurant had great tasty food but again, some issues with service and timeliness of delivery. In my room WiFi was not working and not available at all

Great Location, Great Stay

Customer review rating 4.5/5

Chrissy B. Friends - Confirmed reviews ALL

Overall experience was great, Annabelle is very helpfully, always making sure our needs were met.

Hello Chrissy, Thank you for your kind words about BreakFree Aanuka Beach Resort! We truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay! Thank you, Breakfree Aanuka Beach Resort

Do not stay

Customer review rating 0.5/5

Dc Business - Confirmed reviews ALL

When the staff say the owners won’t spend money on the property you know there are problems.

Hi David, Thank you for taking the time to provide your feedback on your recent stay with us. We appreciate your honesty and apologize for any disappointment you may have experienced regarding the condition of our rooms. We sincerely regret that our accommodations did not meet your expectations, and we want to assure you that your comments have been taken seriously. We are actively addressing issues related to outdated and run-down rooms to enhance the overall guest experience. Our team is working with the owners of our rooms on a comprehensive plan to update and refurbish our rooms, ensuring a more comfortable and contemporary environment for our guests. Your insights are crucial in guiding our improvements, and we appreciate your input. We understand the importance of a positive and enjoyable stay, and we hope that you will consider giving us another opportunity in the future to showcase the improvements we are making. Thank you for bringing these concerns to our attention, and we appreciate your understanding. Kindest regards, Breakfree Aanuka Beach Resort

lovely place

Customer review rating 3.5/5

Phillip D. Couples - Confirmed reviews ALL

beautiful setting only negative is we booked as an Accor Plus Member only to be told they are no longer with Accor!!!!!!!!

Hi Phillip, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Breakfree Aanuka Beach Resort

Beautiful resort in a fabulous location

Customer review rating 3.5/5

L. F. Couples - Confirmed reviews ALL

We only stayed 1 night in a hotel style room. The room was newly renovated & clean & spacious. A few issues to review. 1. Lights were only turned off beside door. No bedside lights. Mo power beside bed for husbands CPAC . 2. Window coverings dated need to be update to match rest of update 3. Workers in adjacent apartment has no consideration for paying guests. Stopped outside our room at 7am having loud conversation. Management need to advise workers of paying guest nearby & consideration for those guests Restaurant & bar were fabulous.

Hi L., We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Breakfree Aanuka Beach Resort

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Other web-users rate our hotel

  • 904 reviews 8.4/10 Location
  • 1,602 reviews 5.3/10 Room
  • 904 reviews 6/10 Service
  • 243 reviews 1.4/10 WiFi
  • 785 reviews 6.7/10 Amenities
  • 607 reviews 3.4/10 Food
  • 562 reviews 4.4/10 Cleanliness
  • 477 reviews 5.7/10 Pool

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