Mama Shelter London Shoreditch

Mama Shelter London Shoreditch 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 947 beoordelingen

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Extras van het hotel

  • Geavanceerd ontwerp

  • Tuinbar

  • Fitnessruimte gratis voor bewoners

  • Karaokeruimten in Japanse stijl

  • Lokale en zelfbereide gerechten

ALLSAFE goedgekeurd hotel

Hotel locatie

Mama Shelter London Shoreditch

437 Hackney Road
E2 8PP LONDEN
Verenigd Koninkrijk

Gps:51.532247, -0.061692

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen

MAMA RESTAURANT LONDON

Mama's restaurant van 480 m² en het enorme terras van 92 m² nodigen reizigers en Londenaren uit voor eigengemaakte gerechten en heerlijke cocktails.

Onze accommodaties

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  947 beoordelingen

TripAdvisor score  4.5/5  311 beoordelingen

Worst hotel, horrid Staff

Tripadvisor-waardering 1.0/5

Julie Anne R Gecertificeerde beoordeling door TripAdvisor

Worst hotel ever, rude horrid Staff, rooms nothing special very, very unhelpful, beds not made properly,prostitutes outside at night in cars, couldn't sleep as music blaring. Hotel would not allow us to have dinner in restaurant at 3pm as they were closing for a private function, said they could do room service it yet they would not delivery to your room, you had to collect yourself from reception. Appalled at the way one particular receptionist spoke to me,mumbling under her breath,buffer breakfast pretty basic.

Dear Julie, Thank you for taking the time to share your valuable feedback regarding your stay at Mama Shelter London. At Mama Shelter London, we all take great pride in providing our guests with the highest standards of service; therefore, I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. It is most saddening to hear of the challenges you encountered with the overall experience. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. I was most concerned to learn of your disappointing experience during your stay with us and I would very much appreciate further discussing with you the details of your feedback. I would be most grateful if you would kindly, please provide us with your contact details and a convenient time to get in touch with you. Please do contact me directly with your full name so I can have a look at your booking at heman.tamang@mamashelter.com - in this way I will be happy to look into your case, investigate it and have it resolved. Guest satisfaction is our utmost priority here at Mama Shelter London I look forward to hearing from you. Yours Sincerely, HEMAN TAMANG RECEPTION MANAGER

Quirky hotel in Shoreditch, but we found it at Cambridge Heath!

Tripadvisor-waardering 3.0/5

gamain Stellen - Gecertificeerde beoordeling door TripAdvisor

We were surprised to find that Mama Shelter London - Shoreditch, was actually 385 yards from Cambridge Heath Overground Railway Station, whilst a family member worked in Shoreditch, some 1.40 miles away. Having found Mama's, it's not hard to miss as the exterior was black, and stood out on the northern side of Hackney Road. Friendly reception staff, appeared to be doing their best, as they had to talk and be heard over loud background music during our check- in. Our wait for the elevator to go up to our room took longer than check-in, with only one of two elevators working and found the slow elevator was a regular occurrence during our stay. The positives of our room were the bathroom setup, bed comfort and room safe location. Our room was bright, airy and certainly interesting with some modern features, though I question some of the design features. Something may look OK, but in actual fact does not work and in our case, hanging clothes was easy on the hangers in the corner of our room, except the clothing had to be removed when boiling the hot water jug, as it was located directly below the hung clothing, with the jug unable to be moved. The table with seating look great but, looking great does not mean it actually was ideal. The designers of hotel rooms actually need to stay or try out the rooms usefulness. Breakfast was a hit miss affair. Arriving about 8.30am, we found there little coffee left in the pressurised container and staff were in no rush to provide further coffee, yet the breakfast cereals and other hot food was very good.

Life is too short not to! Amazing

Tripadvisor-waardering 5.0/5

Hirani R Gecertificeerde beoordeling door TripAdvisor

Perfect vibe, great staff, amazing food and delicious drinks. Most comfy bed ever!! Slept like a baby. Can’t recommend this place enough! It really was a lovely treat which I will defo visit again. :D

Hi Hirani, our team very much appreciate your comments regarding your stay at the Mama Shelter London Shoreditch. It is always a pleasure to receive positive feedback. Mama is the happiest when she knows the guest gets a good night's sleep like a baby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you back for your second visit with us. Mama loves you xxx HEMAN | RECEPTION MANAGER

Great hotel, clean, comfortable, excellent hotel staff & breakfast and food, great location!

Tripadvisor-waardering 5.0/5

BBRover Gecertificeerde beoordeling door TripAdvisor

Excellent stay! Comfortable and very clean room and hotel, excellent breakfast and food menu, and really attentive and friendly hotel staff! The hotel is nicely located in trendy Shoreditch and an easy 3-5 minute walk from Cambridge Heath Overground Station providing easy access to all of London.

Thank you for your lovely review. I am delighted to know that you enjoyed the overall atmosphere of our hotel. Mama Squad was really happy that you were pleased with our quality breakfast and the food items from our new menu. Mama loves you xxx HEMAN | RECEPTION MANAGER

Clean modern hotel worth a stay

Tripadvisor-waardering 4.0/5

Pauline L Stellen - Gecertificeerde beoordeling door TripAdvisor

Second time staying at this hotel and cannot fault the rooms at all . Comfortable bed , extremely clean hotel throughout , found parking to book immediately behind the hotel with just a minute walk , convenient for York Halls which we attended for the boxing - fridge plus safe in room , toiletries provided along with a hairdryer . Ample plug sockets , free wifi and great selection of free movies on the tv along with normal Channels - the only thing I did feel Let it down was the service in the restaurant . You have to check in at the desk but all you are told is yes go and sit anywhere - nothing is explained re breakfast like the fact you just go up and help yourself to the buffet , so you sit down and wait wondering what you have to do and hopefully another guest will Inform you like they did to us . Service in the evening was very slow , they took our drink order first and we still hadn’t got our drinks until after we had eaten our meal and that’s only because we had to ask someone again our waitress seemed to disappear mid service …. Food is lovely though … you just have to make sure you grab the waiting staff and keep reminding them - as long as you do this it’s well worth a stay here and I would stay again -

Dear Pauline, Thank you for taking the time to share your valuable feedback regarding your stay at Mama Shelter London. While we are very happy to hear that you love our Mama and that you will definitely keep coming back. It is saddening to hear of the challenge you encountered at the restaurant, I am very sorry that on this occasion we were not able to provide the highest standards of service that we are usually praised for. Please rest assured your feedback has been passed to our Director of Food and Beverage who will investigate this and will review it with the restaurant management team. Guest satisfaction is our utmost priority here at Mama Shelter London - please do not hesitate to contact me directly at heman.tamang@mamashelter.com when you plan your next stay in London, and I will be very happy to look after your reservation and your next stay. Mama Loves You! HEMAN TAMANG RECEPTION MANAGER

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 441 beoordelingen 8.9/10 Locatie
  • 892 beoordelingen 6.8/10 Kamer
  • 909 beoordelingen 8/10 Service
  • 15 beoordelingen 8.6/10 Wifi
  • 571 beoordelingen 9.2/10 Sfeer
  • 510 beoordelingen 6.2/10 Voorzieningen
  • 275 beoordelingen 6.8/10 Ontbijt
  • 253 beoordelingen 6.7/10 Netheid

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