Dear Christiaan N., Thank you for your positive feedback. We are pleased to hear that you enjoyed a comfortable stay, appreciated the cleanliness of your room, and found our staff to be friendly and helpful. We look forward to welcoming you back in the future. Best regards, David

Dear Lianne H., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that our location and air conditioning contributed to your comfort during the hot weather. We strive to provide a simple yet enjoyable experience for our guests. Goodbye and best regards, David

Dear Jacqueline, Thank you so much for your valuable feedback, appreciate your time, we are happy to hear that you enjoyed our services especially the convenient location and the cleanliness standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Dear Carl, Thank you for your positive feedback! We are delighted to hear that you enjoyed our overall service and the value for money. Your comments are much appreciated. Thank you again for your time , hope to welcome you again in the future. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Dear Ingrid, Thank you for your positive feedback! We are delighted to hear that you enjoyed our attentive staff and the tranquility of our hotel. Your comments are much appreciated. Thank you once again for your input. We wish you all the best and hope for the opportunity to serve you again. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Dear Cecile, Thank you for your valuable feedback. We appreciate your comments regarding the good location and the quality of breakfast as well as comfortable room. Thank you again for your time , hope to welcome you again in the future. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Dear Fabienne s., Thank you for your positive feedback regarding our location and the quality of service. We are pleased to hear that you found our staff friendly and enjoyed your stay. We look forward to welcoming you back in the future. Best regards, ibis budget London Whitechapel - Brick Lane

Geachte Chloe H., Hartelijk dank voor uw feedback over uw recente verblijf. Het is verheugend om te horen dat u tevreden was over de netheid van de kamer en het ontbijt. Het spijt ons echter te vernemen dat de service niet aan uw verwachtingen voldeed. Wij streven naar een professionele en vriendelijke benadering van al onze gasten, en het lijkt erop dat dit niet is nageleefd tijdens uw verblijf. Ook betreuren wij het misverstand bij uw inchecken. Wij waarderen uw opmerkingen en nemen deze serieus om toekomstige ervaringen te verbeteren. Met vriendelijke groet, ibis budget London Whitechapel - Brick Lane

Dear Renee D. H., Thank you for your positive feedback. We are pleased to hear that you enjoyed our central location, breakfast buffet, and the comfort of your bed. Your kind words about our reception staff are greatly appreciated. We look forward to welcoming you again. Best regards, David

Dear Kirsten G., Thank you for your kind words regarding your recent stay. We are pleased to hear that you had a positive experience and found our rooms to match the photos, as well as appreciating our friendly staff. Goodbye and best regards, David

Dear Roland S., Thank you for sharing your feedback. We are pleased to hear that the hotel met your expectations and that you found it clean and well maintained during your stay. It is especially rewarding to know that our team’s helpfulness made a positive impression on you. Your kind comments are greatly appreciated and will be shared with the staff. We hope to welcome you back again in the future. Best regards, Rina Front Office Team Member ibis budget London Whitechapel - Brick Lane

Dear Brechtje, Thank you so much for your valuable feedback, appreciate your time, I am sorry about the elevator out of service but we are happy to hear that you enjoyed our services especially the value for money and our friendly staff. We are sorry to hear that your breakfast experience did not meet expectations. We continually strive to enhance our services and your comments will be taken into consideration for future improvements. Thank you again for your time , hope to welcome you again in the future. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Dear Jolanda V., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay in our Nest room and appreciated our convenient location, breakfast, and the comfort of the room. It is especially rewarding to know that our team provided friendly and helpful service throughout your stay and that any concerns were resolved quickly and efficiently. Your recommendation truly means a lot to us, and we would be very happy to welcome you back again on your next visit to London.😊 Best regards, Rina Front Office Team Member ibis budget London Whitechapel - Brick Lane

Dear Marcel K., Thank you for your continued loyalty and for choosing to stay with us again. We are delighted to know that you find our hotel a good choice for your trips to London and that you appreciate the value we offer. It is also great to hear that our location and practical room design suited your needs. Your feedback means a lot to us. We look forward to welcoming you back for your next visit.😊 Best regards, Rina Front Office Team Member ibis budget London Whitechapel - Brick Lane

Dear Ms. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found the beds comfortable and appreciated the cleanliness of the hotel. Your positive comments in these areas are truly appreciated. We are sorry to learn that some aspects of your stay did not fully meet your expectations, particularly regarding the room size and breakfast selection. As an ibis budget hotel, our rooms are designed to offer practical and affordable accommodation, and the room dimensions are clearly indicated on our website to help guests choose the option that best suits their needs before booking. We also regret that the breakfast selection felt limited during your stay. Your feedback has been noted and will be shared with the relevant team for review. Thank you once again for your valuable comments. Guest feedback is very important to us, and we hope to have the opportunity to welcome you again in the future. Kind regards, Chaitanya, Team Leader

Dear Antje, Thank you for your valuable feedback. We appreciate your comments regarding our friendly staff and good location. Thank you again for your feedback, and we hope to see you again soon. Warm regards, Vivian Reception Team Member IBIS Budget Whitechapel

Hi Glen, Thank you for your feedback! We’re glad the price and cleanliness hit the mark for your family trip to London. Regarding the room layout, we try to be as clear as possible on our website . However, I totally hear you on the towel hooks especially when you're trying to be sustainable and reuse them. We appreciate your comments as they help us see where we can make small tweaks to the guest experience. We hope to see you again soon! Best regards, Chaitanya, Team Leader

Dear Brenda V. d. V., Thank you for your kind review. We’re pleased to hear that you found our hotel to be a great value and enjoyed the comfort of the room, quality of the beds, and service from our team. We also appreciate your feedback regarding the wheelchair lift at the entrance. We sincerely apologize for the inconvenience caused and understand how important accessible facilities are for our guests. Your comments are valuable to us, and we will ensure they are shared with the relevant team. We hope to have the pleasure of welcoming you again in the future. Goodbye, Rina Front office team member ibis budget London Whitechapel - Brick Lane