剑桥北诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,499 评论

保证最优惠房价
剑桥北诺富特酒店 - Image 1
剑桥北诺富特酒店 - Image 2
剑桥北诺富特酒店 - Image 3
剑桥北诺富特酒店 - Image 4
Cowley Road, CB4 0AE 剑桥, 英国

描述

安心悦界（ALLSAFE）认可酒店

酒店其他优惠

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

酒店参加 Planet 21 计划，积极推动酒店业可持续发展。

我们的客房

酒店位置

剑桥北诺富特酒店

Cowley Road
CB4 0AE 剑桥
英国

GPS:52.2246, 0.1571

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

RESTAURANT

在轻松的环境中享用各种简约却正宗的当地和国际美食。无论您是想要用餐还是只是喝点什么，我们的餐厅都能为您提供只在诺富特酒店才能享受的额外服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,499 评论

TripAdvisor 评级  4.0/5  176 评论

卓越奖 2023

Absolutely amazing

Tripadvisor 评级 5.0/5

blp693 经 TripAdvisor 认证的评论

Absolutely amazing stay. I asked if they could decorate my room for our anniversary and they did the most incredible job. It was beyond perfect and I couldn’t have asked for anything more. The bed is comfy. The staff are so helpful and the pool was a perfect touch. Thank you so much.

Thank you blp693, for taking the time to post your feedback regarding your recent stay with us at Novotel Cambridge. We are delighted to hear that you had an amazing stay at our hotel for your anniversary, and that we exceeded your expectations with the room decoration! We hope that you both had a wonderful day celebrating the love that you share for one another and that it was full of lots of celebrations. It's also great to hear that you found our beds comfortable, our team helpful and that you enjoyed using our leisure facilities during your stay. Your compliments have been passed onto the team for us to celebrate our successes together. Kind regards, The Reception Team

Spa not as advertised - sauna not working !

Tripadvisor 评级 2.0/5

Adema S 经 TripAdvisor 认证的评论

First time not impressed . Sauna is not heating and it is a key reason I am here with my family. Several people at the spa area have also attempted to turn it on and the staff don't seem responsive.The changing rooms are also quite wet and unclean around swimming pool area . It really does not feel like a place one is paying money for. It all started at the reception with confusion on my room booking wrong and missing one entire pre booked and paid room .

Great stay and service.

Tripadvisor 评级 5.0/5

bean697 Couples - 经 TripAdvisor 认证的评论

Amazing service and great stay. Firstly I must thank Hannah who helped organize balloons and flowers as a surprise for my girlfriend’s birthday, she really went above and beyond. Our stay was great sand cannot recommend enough. Great location also.

Dear Guest, Thank you for your great review of our hotel! Your feedbacks will be shared with our team and especially with Hannah - she will be thrilled to know you loved her decorations. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Avoid

Tripadvisor 评级 1.0/5

Kris L 经 TripAdvisor 认证的评论

I booked six weeks prior to the check in date and requested an extra bed for my Autistic Son. At check in the receptionist told me to head to the room and housekeeping would attend. One hour later I went to reception and asked them about the extra bed and they said the hotel doesn’t have any. She told me to either book an extra room at £375 for leave. 11 weeks later and still no refund. We had to drive 6 hours to get home as my son was unable to accept a different hotel.

Dear Kris, Thank you for taking the time to tell us about your experience with us. We are sorry to ready your below comments. In our hotel, indeed all our family rooms are with a double bed and a sofa bed - we do not have a double bed with a single bed. We will review with all our partners that they do advertise our rooms with all correct information. I can personally confirm that your refund have been processed weeks ago. Please note that your reservation was made through an agency and we have refunded the agency directly - we have confirmed and send all proof of refund to them so they can proceed with the refund on your card. We appreciate your sharing your concerns, and I will contact them in order to check on their side the situation and what might be the issue. Sincerely, Jennifer

Staff amazing-hotel disappointed 😢

Tripadvisor 评级 1.0/5

Rebecca I 经 TripAdvisor 认证的评论

Amazing staff, went above and beyond, wonderful first class . Location is miles away from city centre, in the middle of nowhere which was disappointing:( bed was hard and duvet very thin a very sparse room which was a shame, breakfast ok but hot food was dry and not much taste :( don’t think we will be back

Dear Rebecca, Thank you for taking the time to tell us about your experience with us. I am sorry to read your below review. Your feedback is very important to us and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 859 评论 7.6/10 位置
  • 1,346 评论 8.2/10 房间
  • 1,380 评论 8/10 服务
  • 27 评论 5.7/10 上网
  • 688 评论 8.6/10 清洁度
  • 669 评论 8/10 早餐
  • 590 评论 9.7/10 氛围
  • 489 评论 8.3/10 游泳池

支持方 Trustyou

我们在附近的其他酒店

我们位于 剑桥 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。