宜必思剑桥中央火车站酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 5,803 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 16 服务

酒店其他优惠

  • 地理位置优越,紧邻 Cambridge 火车站

  • 步行 15 分钟即可达到历史悠久的剑桥城

  • 独特的 Chill #2 Artisan 咖啡厅和酒吧位于此地

  • 可容纳 12 位客人的专用会议室

  • 位于 CB1 商务中心附近

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

宜必思剑桥中央火车站酒店

2 Station Square
CB12GA 剑桥
英国

传真: (+44)01223320960

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • RAILWAY STATION STOP 1:  BUSWAY A CITY 1

  • 乘飞机

    CAMBRIDGE AIRPORT 达到 32.19公里 / 20 英里

  • 乘飞机

    CAMBRIDGE AIRPORT 达到 4.83公里 / 3 英里

  • 乘火车

    CAMBRIDGE 达到 0.16公里 / 0.1 英里

  • 乘火车

    RAILWAY STATION 达到 0.02公里 / 0.01 英里

GPS:52.194766, 0.137507

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

CHILL 非合约照片

Serves lunch, dinner and drinks.

我们的客房

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大面积:20 平方米

  • 最大容量:8 个人

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宜必思剑桥中央火车站酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

5,803 评论

TripAdvisor 评级 4.5/5

1,388 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Great place to stay

Tripadvisor 评级 5.0/5

Janice658 04/11/2021 经 TripAdvisor 认证的评论

Very user friendly and close to station with easy access to central Cambridge. Staff were very friendly and most helpful in everything. Room was comfortable and had everything we needed for a good nights stay

A welcome break

Tripadvisor 评级 5.0/5

Gdrvmartin 19/10/2021 经 TripAdvisor 认证的评论

Excellent location. Very friendly, helpful, efficient and welcoming staff. Good comfortable rooms. Great to be given a free drink. The loyalty is well worth having. It brought our cost down dramatically

地點便利,住宿愉快

客户意见评级 4.5/5

Y. 家庭住宿 - 12/10/2021 所有已确认评论

只需1分鐘便步行到火車站。工作人員很親切,房間整潔,很愉快的住宿體驗。

尊敬的 Siu Wai Y.: 感谢惠赐有关下榻 ibis Cambridge Central Station 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Nicole Devilliers

Acceptable stay in Cambridge with the common parts being more impressive than the rooms

Tripadvisor 评级 3.0/5

leloaks 15/09/2021 经 TripAdvisor 认证的评论

A convenient location for the train station, though still about a 25 minute walk into central Cambridge. The reception/lobby area is done nicely with a trendy looking cafe that serves pizza and drinks that would be pleasant to visit even without being a hotel guest. We had a small pizza which was very tasty. The downstairs area overall feels quite modern and trendy and that was the highlight. The rooms were basic with the bathroom being a bit plasticy. The weird door and sink felt very budget where the rest of the room wasn’t as bad. There were some marks on the sink, one of the towels and some odd spillage marks on the carpet. If you don’t look too closely, the room is clean enough to be comfortable for a place to sleep if that’s all you need it for. I can’t help thinking it’s a bit of a shame the rooms were not as nice as the downstairs area.

Dear Leloaks, Thank you for taking the time to leave a review on your recent stay here with us. I would like to thank you for all your wonderful comments in regards to our location and service. We welcome all feed back and always trying to improve where we can ill be sure to pass on your feed back to the relevant departments. I look forward to welcoming you back again soon

Friendly place with great service

Tripadvisor 评级 5.0/5

natalia758 Business - 23/08/2021 经 TripAdvisor 认证的评论

I stayed in Ibis Cambridge in business trips prior to COVID lock-down, and recently returned once the office re-opened. The hotel is immaculately clean, and the staff are as friendly as ever. The service is always great and the COVID measures the hotel is taking make me feel completely safe. Many thanks to the management and to all the reception, bar, kitchen and cleaning teams of Ibis Cambridge!

Dear Guest, Thank you for taking time to share your amazing experience, and for continuing to choose ibis for your accommodation in Cambridge. I am thrilled to read that we have consistently provided you with quality service, and that our team has accommodated your needs during each of your stays. We are strictly following cleanliness protocols and hygiene standards, and I am happy to know these were visible during your visit and reassured you of your safety. We hope to have another opportunity to accommodate you again in the future. Kind Regards, Sandra Figler, Front Office Team Leader

Review

Tripadvisor 评级 1.0/5

F6805XHsandra Business - 20/03/2021 经 TripAdvisor 认证的评论

I did not stay. I'm a doctor and had a busy week with a lot of commuting on the background of 12 months pandemic. I was phoned by a rather aggressive person two days before my stay to say was I visiting for leisure purposes and that if I was that was against lockdown regulations. As you can imagine I am exhausted and wanted to reduce the strain of the commute. I was upset by her approach and decided not to stay.

Dear F6805XHsandra, Thank you for taking the time to share your experience with us at ibis Cambridge. I want to sincerely apologise for the service that you received prior to your arrival. Our hotel strives to make every guest feel welcomed, safe and valued. Therefore, by no means was it our intention to discourage you from staying with us. We are very sorry for the way we came across, rest assured we have taken your feedback on board and will not allow this to happen again. Thank you again for reviewing your experience with us. We hope to have an opportunity to welcome you in the near future and give you the experience you deserve. Kind regards, Chloe Delattre Front Office Manager

Lovely staff but not enough of them

Tripadvisor 评级 4.0/5

andrewmcc61 04/11/2020 经 TripAdvisor 认证的评论

This was a late booking, done on my phone 30 mins before arriving. I had included the dog in the booking process, however and as ever with Accor hotels, they tried to make me pay for him again and the breakfasts I had also included. That sorted all was fine. At breakfast the covid measure ment no buffet and only one young lady serving. When she left to visit the kitchens or deal with guests booking out, some guests started helping themselves breaking all the covid measures. More staff required.

Dear andrewmcc61, Thank you kindly for taking the time to review us following your stay. We appreciate all of your feedback regarding the breakfast and can assure you that new measures have been implemented, in order to avoid any safety breaches. We hope to see you and your dog once again in the New Year. Wishing you all the best, Shivani Shah Assistant General Manager

Not great

Tripadvisor 评级 2.0/5

sofihussain 25/08/2020 经 TripAdvisor 认证的评论

The only redeeming feature of this hotel was the friendly staff and the proximity of the station. However, that's where it ends! I was annoyed that on arrival i was not given any information about health and safety (fire escapes etc). Nor was i informed that there was no room service after my first night, so i was left with wet towels as they had not been able to dry after the first night. The shower was pretty pathetic, and not at all hot. I was annoyed at the tea/coffee situation. They provided loads of nice tea bags and coffee but only 2 milks and 2 white sugars, so i kept having to go and request more (I drink my tea and sugar white with 2 sugars in, and quite a lot of it especially when i am working!) Even when i asked for me, they looked at me as if i was an alien! And had to hunt through all their cupboards to find some. I think for over £60 a night the least you can expect is as much tea/coffee as you like, PARTICULARLY as they were not offering breakfast due to Covid-19. Nor do they offer a discount in their restaurant for people who are staying at the hotel, which most other hotels do. There were no biscuits on offer and no drinking water. I was also freezing cold because the fan was locked onto the 'on' position and i cant stand to be cold as i have an illness and get very unwell if my temperature drops. The manager on the first night managed to turn it off for me and brought a little heater, but the 2nd night it came back on by itself and the lady on duty that night would not come and look at it for me, saying i could do it myself at the panel. when i did do it at the panel it still kept coming back on. After lots of messaging back and forth to her she finally came up and managed to switch it off. In general i think the hotel lobby looks lovely but my room looked run down and the carpet was well-worn and the walls looked like they needed a good lick of paint! I would not recommend staying here at all. I think they need to learn to communicate better, and they need to be more generous with what they supply, especially whilst the breakfast is not on offer. Definitely not worth the money!

Dear Sofihussain, Thank you kindly for taking the time to review us following your recent stay with us. We are sorry to read that you did not have a great stay, we always strive to give our best possible service to all of guests. For future reference our health and safety information regarding fire escapes can be found in each and every bedroom on the main door. Regarding the teas and coffees we have now adjusted the our system slightly and they will be provided in the room and restocked upon request. Rest assured we will work on improving our service following your feedback. Best wishes, Shivani Shah Assistant General Manager

Fantastic Hotel

Tripadvisor 评级 5.0/5

Sarahholmes84 06/08/2020 经 TripAdvisor 认证的评论

clean and tidy. Staff always there too help. Our room was clean and spacious. The whole hotel was lovely and clean. The hotel is lovely and close too the train station. Close too a mini supermarket and 2 bars.

Dear Sarahholmes84, Thank you kindly for this fantastic 5 star review! We are all pleased to read that you had a great stay with us. We appreciate your kind words regarding our team, rooms and location. Looking forward to welcome you back in the near future for another flawless stay. Best wishes, Shivani Shah Assistant General Manager

Great hotel with perfect location

Tripadvisor 评级 5.0/5

d0rtherask 06/03/2020 经 TripAdvisor 认证的评论

We enjoined our stay and brought a nice breakfast every morning. Easy to get to Stansted Airport by train. Cambridge is a beautiful town with a lot to see. A lot of charity shops in the city center. Very nice.

Dear d0rtherask, Wow thank you kindly for this fantastic review following your stay with us this month! We all appreciate all of your feedback especially regarding our delicious breakfast. We hope you choose us again for accommodation when visiting Cambridge. Kindest regards, Shivani Shah Assistant General Manager

Convenient and Clean

Tripadvisor 评级 4.0/5

871bernadetteb Friends getaway - 23/02/2020 经 TripAdvisor 认证的评论

Just outside Cambridge train station and an easy walk to the center of town. Rooms are spacious enough and clean. We had one with a nice view of the station. Beds could be better ( thicker matras ) but it’s fine for a few nights. Staff were all friendly and attentive.

Dear 871bernadetteb, Thank you kindly for this great 4 star review following your recent stay with us at Ibis Cambridge. I look forward to sharing your kind words with the team as I am sure it will bring a big smile to their faces. We hope to have another opportunity to welcome you back in the near future for another great stay! Kindest regards, Shivani Shah Assistant General Manager

Delicate attention

Tripadvisor 评级 5.0/5

YRP49 Family - 15/02/2020 经 TripAdvisor 认证的评论

AFTER A VERY TURBULENT JOURNEY (14h ferry crossing from Calais) We called the hotel to advice the of a very late arrival (12 hours late). Upon arrival we found a special welcome gift in our room to help us forget the somewhat .traumatic experience . What a kind thoughtful gesture thank you

Dear YRP49, A BIG thank you for for this brilliant 5 star review following your recent stay with us. We can only imagine how unsettling your journey to us was, on the other hand you can always count on us to brighten up your day. Hope you welcome you back in the near future (with a less disruptive journey) Kindest Regards, Shivani Shah Assistant General Manager

Excellent for a short visit to Cambridge

Tripadvisor 评级 5.0/5

Peter B Business - 14/02/2020 经 TripAdvisor 认证的评论

The welcome and informal check in was conducted efficiently by charming staff. The room was a typical Ibis room - clean, comfortable and well-planned. Perfect for a short stay. The air conditioning/heating was efficient (and necessary!). The breakfast was very good value with plenty of choice.

Dear Peter B, Thank you very much for this wonderful 5 star review following your recent stay with us at ibis Cambridge hotel. We are all pleased to read that you enjoyed your visit and that the team took good care of you. Hope to welcome you back in the near future for a perfect longer stay! Kindest regards, Shivani Shah Assistant General Manager

Cambridge Accommodation on a Budget

Tripadvisor 评级 4.0/5

Nomad295033 05/02/2020 经 TripAdvisor 认证的评论

Nice new hotel next to station, bit far from centre but it's a quick taxi or bus ride in to town, It's a lot cheaper than other Cambridge hotels. Check in is odd, it's done at in the narrow lift lobby at a chest of drawers by staff in t shirts with mobiles. It gets crowded and confused as people try to get to lifts, past the people milling around at check in. Shower doors have a big gap at the bottom so bathroom floor gets soaked. Chocolate, crisps and water in a gift bag is a nice touch. Walls are thin and room is noisy as a result.

Dear Nomad295033, A BIG thank you for this amazing review following your stay with us this month! We appreciate all of your kind words and also your feedback on areas where we can improve. We all hope to see you again soon when you are next in Cambridge. Kindest regards, Shivani Shah Assistant General Manager

great place to stay for business or for pleasure

Tripadvisor 评级 5.0/5

natalia758 Business - 04/02/2020 经 TripAdvisor 认证的评论

I stay in this hotel frequently for work and have always enjoyed it. A place you can truly relax and unwind after a busy day... but recently they have been excelling themselves - new food on the menu, entertainment nights etc. The latest Quiz Night was great fun and a brilliant way to break the week - many thanks to the managers - Christina and Shivani - for working so hard on making Ibis Cambridge a great welcoming place. The team is always amazing - special thanks to Mihaela, Allegra, Gabriela and all others. The pizzas are the best in town!

Dear Natalia758, Thank you for this fantastic 5 star review, we appreciate your loyalty and would love to see you at our next event! I will also share your kind words with the rest of the team as this will bring a big smile to their faces. Kindest regards, Shivani Shah Assistant General Manager

Excellent location

Tripadvisor 评级 4.0/5

cklai2020 Business - 22/01/2020 经 TripAdvisor 认证的评论

Overall, the room was good, staff was nice and helpful. Everything was up to expectation, but it'd be great if one more rubbish bin could be provided. Experienced at Ibis Leicester right before that in Cambridge, I would say, both are value for money.

Dear Cklai2020, Thank you kindly for taking the time to review us following your recent stay at Ibis Cambridge. I am pleased to read that the team looked after you during your stay and we all hope to have another opportunity to welcome you back in the near future. Kindest regards, Shivani Shah Assistant General Manager

Ibis Cambridge Central Station

Tripadvisor 评级 4.0/5

awatson499 Solo travel - 21/01/2020 经 TripAdvisor 认证的评论

A comfortable stay and very good value for money. The room was of good size and all the amenities (shower, TV, airconditioning and kettle for tea/coffee making) were working correctly. Check in and out were very easy indeed.

Dear Awatson499, Thank you for kindly for taking the time to review us following your recent stay with us. We are pleased to read that your stay went smoothly. I look forward to sharing your kind words with the team as it will bring a smile to their faces. Hope to welcome you back in the near future! Kindest regards, Shivani Shah Assistant General Manager

Great location for the rail traveller

Tripadvisor 评级 4.0/5

SarahS605 Business - 20/01/2020 经 TripAdvisor 认证的评论

If you want somewhere to stay in Cambridge that is comfortable and is in a good location, then the IBIS hotel is for you. It is situated just outside the station in a small plaza with coffee shops, cycle hire and a few pubs. It is what you expect from an Ibis hotel - comfortable beds, shower (no bath) and I do like the charging block for your phones and stuff! You can eat in the café in the hotel or travel further afield. Staff are friendly and ensure check in is quick and painless! Only negative comment is the towels are small for having a shower and a bit rough! Whilst it is quiet, if you want complete quiet ask for a quiet room on the back.

Dear SarahS605, Thank you very much for this great review following your stay with us! We are pleased to read that you had a comfortable stay, I look forward to sharing your comments with the team as I am sure it will bring a smile to their faces. We appreciate your feedback regarding the towels and will make sure we look into finding a solution. Hope to have the opportunity to welcome you back soon! Kindest regards, Shivani Shah Assistant General Manager

Brief stay but mostly comfortable few issues with the room

Tripadvisor 评级 4.0/5

Rob D Business - 11/01/2020 经 TripAdvisor 认证的评论

Front of house staff were very friendly and offered lots of information! The room itself was well decorated in a modern styling and the facilities in the room were good. Only issue I had was that someone hadn't cleaned the room properly. There was a used cup that hadn't been removed and the bin hadn't been emptied.

Dear Rdury88, Thank you kindly for this amazing 4 star review following your recent stay at Ibis Cambridge. We appreciate your kind words and are pleased to read that the the Front of House team looked after you. Your feedback has been noted and we will work on the areas you mentioned. Look forward to welcoming you again in the near future! Kindest regards, Shivani Shah Assistant General Manager

Warm welcome and refurbished room

Tripadvisor 评级 5.0/5

jk0819 Friends getaway - 05/01/2020 经 TripAdvisor 认证的评论

We stayed for a night when stop-by Cambridge. Warm welcome upon arrival but a nice surprised was awaiting for us. We found a bottle of beer with a New Year greeting card on the desk after returning from the walk. Room was newly refurbished and it's a decent size. Excellent location. Can jump on train at the last minute (not recommended to do so).

Dear jk0819, Wow thank you for this 5 star review! We are extremely pleased to read that you had an excellent stay with us and enjoyed our special surprise for you. Hopefully we will have another opportunity to welcome you back again in the near future. Wishing you all the best for 2020! Kindest regards, Shivani Shah Assistant General Manager

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