宜必思伦敦卢顿机场酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 5,578 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 16 服务

酒店其他优惠

  • An ALLSAFE Clifton Environmental certified hotel

  • 162 modern guest rooms with connecting rooms available.

  • Four "Space by Ibis" meeting rooms which can accommodate up to 70 delegates.

  • Easy access to London Luton Airport. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel.

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

宜必思伦敦卢顿机场酒店

Spittlesea Road
LU2 9NZ 卢顿
英国

传真: (+44)1582/455511

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    HEATHROW AIRPORT 达到 72.41公里 / 45 英里 - 班车服务 付费

  • 乘飞机

    LONDON STANSTED AIRPORT 达到 100公里 / 62.5 英里

  • 乘飞机

    LUTON AIRPORT 达到 0.97公里 / 0.6 英里

  • 乘汽车

    M1 JUNCTION 10 达到 8公里 / 5 英里

  • 乘汽车

    M1 JUNCTION 11 达到 12公里 / 7.5 英里

  • 乘火车

    LONDRES WATERLOO 达到 80.46公里 / 50 英里

  • 乘火车

    LUTON PARKWAY 达到 1公里 / 0.62 英里

  • 乘火车

    LUTON PARWAY 达到 2公里 / 1.25 英里

GPS:51.876514, -0.381876

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

我们的客房

宜必思房诱人、现代、舒适,拥有舒适的床铺和功能齐全的浴室,配备愉快住宿所需的一切设施。酒店完全禁烟

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:42 平方米

  • 最大容量:40 个人

了解更多信息

宜必思伦敦卢顿机场酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.2/5

5,578 评论

TripAdvisor 评级 3.5/5

2,465 评论

Living nightmare

Tripadvisor 评级 1.0/5

sweetp2012 Business - 08/09/2021 经 TripAdvisor 认证的评论

We felt personally attack by the supervisor we had a 3 TERRIBLE nights room being cold my daughter had to leave a day earlier due to her illness SICKEL CELL DISEASE and even ended up in hospital with in the week

Dear Sweetp2012, I am really sorry about your experience. It is my understanding that we offered you to move rooms during your stay however this was not a convenient offer for you. If you would like to discuss further please do not hesitate to get in contact directly with me on h1040-gm@accor.com Kind regards Stefano

Location is good

Tripadvisor 评级 2.0/5

Pbj1990 01/09/2021 经 TripAdvisor 认证的评论

This hotel is in a good location if you don’t mind a 10 min walk. That was not my issue. What I found bad was the fact I wasnt able to use the restaurant for dinner as was told fully booked, which is poor when nothing else around. Had to do uber eats. Then to top it off as only provided one pillow , I asked for an extra. Was told no, as no spare ones . I thought this was very bad . I in the end had a terrible night sleep .

Thank you for taking time to share you recent stay experience. I would like to share with you my apologies for your disappointment across certain areas. For future stay please contact me directly on h1040-dm@accor.com and I will reserve table for you in our restaurant I do hope we shall have the pleasure of hosting you again soon, Sincerely, Agnieszka Assistant General Manager

Excellent stay

Tripadvisor 评级 5.0/5

George C 17/03/2021 经 TripAdvisor 认证的评论

Stayed one night after flying back to uk. Excellant location walking distance from luton airport. Staff friendly and helpful. Room clean and in good condition. Short walk to railway station next day. Will definitely use again.

Dear George, What an amazing review, I'm glade to find out that you enjoyed your stay with us. We are looking forward to welcome you back in a near future Have a lovely weekend ahead Agnieszka Assistant General Manager

Recent stay

Tripadvisor 评级 4.0/5

spurs3011 14/12/2020 经 TripAdvisor 认证的评论

Ive stayed here quiie a few times before. Good value for money,friendly ,helpful staff and a good location for either the airport or Luton . The food is also very good if a little bit pricey but for an airport hotel its to be expected.

Dear Spurs, Thank you for taking time to share your feedback on our hotel and for your continued loyalty to us. I am delighted to know that we continue to meet your expectations and that you continue to choose us when you are away from home. I hope we will continue to be a home from home and if there is anything more we can do for you, please just let us know. We would like to wish you Merry Christmas and Happy New Year Stay safe Agnieszka Assistant General Manager

Experience

Tripadvisor 评级 3.0/5

allamohyla 26/10/2020 经 TripAdvisor 认证的评论

The room I offered to stay had a cockridge in the bath and almost no soap in the tube. I reported to the reception and they moved me to a different room. Another room was better but there was some hair in the bath which I had to ignore that, this should be proper checked when cleaning.

Dear Alla I am sorry that we felt slightly short of your expectations with the room being dirty and not meeting your expectation. Your comments was share with our housekeeping manager who will take correction action to prevent this situation in a future I do hope that you would consider coming back to us, so we can have another chance to tick all those boxes and have a great stay! Sincerely Agnieszka Assistant General Manager

A great value short overnight stay.

Tripadvisor 评级 5.0/5

SP1711 Business - 01/10/2020 经 TripAdvisor 认证的评论

I only stayed for a short overnight stay, but found the Ibis London Luton Airport Hotel great value, comfortable and convenient. All of the staff I met were friendly and helpful, and the hotel felt COVID secure.

A lovely review, thank you so much for taking a few minutes to share your experience! I'm delighted that you enjoyed your time with us and in the area and hope that we shall be seeing you again soon. Sincerely Agnieszka Assistant General Manager

Overnight travel stop

Tripadvisor 评级 4.0/5

Roger W 18/03/2020 经 TripAdvisor 认证的评论

Arrived very late and soaked to the skin, so a quick check in was handy. We couldn't be bothered to arrange breakfast at that time so took it in the morning and found the cost to be £3 different from the pre booking price. Left my medication on the table we were dining at and when I returned with my breakfast the medication had gone. on questioning the table cleaner he admitted putting them in the rubbish as per his job description.

Dear Roger, Many thanks for taking the time to review your stay with us at ibis Luton Airport. I personally addressed your feedback with our breakfast time. I hope we will welcome you back soon. Kindest regards, Agnieszka Assistant General Manager

Night before an early flight

Tripadvisor 评级 4.0/5

Elena L Business - 27/02/2020 经 TripAdvisor 认证的评论

Here is excellent and helpful service, good wi-fi connection, within walking distance of Luton airport, but not very clean in the room. Easy to book online. For one night is well:) I recommend this hotel.

WOW many thanks for your comments and fantastic review We are all glad that you enjoyed your stay and we hope to welcome you back shortly. Kindest regards, Agnieszka Assistant General Manager

Comfortable room

Tripadvisor 评级 4.0/5

vilida9 22/02/2020 经 TripAdvisor 认证的评论

I arrived at the hotel before midnight and check-in was very quick.The staff was polite and friendly. The room although tiny but clean and bed comfortable.I used to stay in this hotel several times and was happy with it.

Thank you for taking time to share your feedback on our hotel and for your continued loyalty to us. I am delighted to know that we continue to meet your expectations and that you continue to choose us when you are away from home. I hope we will continue to be a home from home and if there is anything more we can do for you, please just let us know. Sincerely Agnieszka Assistant General Manager

this hotel

Tripadvisor 评级 3.0/5

michaelpH9271DM 08/02/2020 经 TripAdvisor 认证的评论

Checking was great very polite the room was comfortable & clean, let down by the resturant staff, the food was excellant & it was well served, but when i went to pay they tried to charge me the full price i showed them the Ibis & they had never seen one before & the girl had been there a year. I do not like complaining as all other hotels have been great Thankyou

Good value stay close to airport

Tripadvisor 评级 5.0/5

Glennsyn 03/02/2020 经 TripAdvisor 认证的评论

Clean rooms, easy check-in and great value! Had spare pillows in the room and was easy walking distance to Luton airport. Included tea making facilities too. 20 mins free parking while we checked in then drove to park in the airport car park which is very close. All good!

Thank you for taking time to review your stay with us, we are delighted you enjoyed the time here. Sincerely Agnieszka Assistant General Manager

Weekend away to visit London

Tripadvisor 评级 4.0/5

David E Solo travel - 27/11/2019 经 TripAdvisor 认证的评论

I arrived late at Luton airport, but fortunately this hotel is within walking distance of the airport. Check in was fine. Room was clean. Staff were friendly and made me feel welcome. And the Brazilian beer (Brahma) is recommended. Only two minor complaints were having to have the room door key card re-encoded every evening and the printer not working well (to print my boarding pass back. Very kind of your staff to try to do this though). Luton Parkway station for the train to London is close by too. It is an airport hotel, so aircraft noise will be heard and should be expected.

What a wonderful review, thank you very much! We are all looking forward to your next visit! Sincerely, Agnieszka Assistant General Manager

Recent stay

Tripadvisor 评级 5.0/5

Traveler51387014560 Business - 25/11/2019 经 TripAdvisor 认证的评论

Excellent hotel. Well located to Luton and room better than I expected. 24 hour check in is ideal, was met by a friendly staff member. Room in top order. Perfect place to stay before an early flight the next day.

A lovely review, thank you so much for taking a few minutes to share your experience! I'm delighted that you enjoyed your time with us and in the area and hope that we shall be seeing you again soon. Sincerely Agnieszka Assistant General Manager

GREAT LOCATION AND SPOTLESS HOTEL

Tripadvisor 评级 5.0/5

Davidjt2014 Couples - 14/11/2019 经 TripAdvisor 认证的评论

Fantastic Hotel right next to Luton Terminal, Staff very courteous & most helpful, rooms are spotless. Great food for relatively little cost. Very modern decor throughout the Hotel, user friendly check in service & nice & easy key drop on departure. If you would like a very reasonable priced Airport Hotel please try this one.

WOW many thanks for your comments and fantastic review We are all glad that you enjoyed your stay and we hope to welcome you back shortly. Kindest regards, Agnieszka Assistant General Manager

good value hotel convenient for the airport

Tripadvisor 评级 3.0/5

dutchjonnie Couples - 02/11/2019 经 TripAdvisor 认证的评论

I have stayed at this hotel several times now and found it clean and good value for the money. The breakfast is buffet style and is of good quality and reasonably priced. you can walk to the airport from here but if you have a lot of luggage I recommend either using a taxi (£5) or the shuttle bus which picks up from the hotel (£3 each?) the only problem with the shuttle bus is that during all the work going on at the airport it dropped us a walk from the entrance with all our luggage was a bit awkward, a taxi would have been better. My only criticism it our room had a interconnecting door and was not very sound proof and with people coming and going at all hours this could be a problem. Another problem encountered was that the hotel staff directed us to the wrong bus stop to get the shuttle bus bus back to airparks car park so stood for ages at the wrong place and then had to catch a bus back to the airport to get our shuttle, the staff could be a bit more knowledgeable about these things I think but of course its not their responsibility at the end of the day.

Thank you for taking the time to share your feedback.It is really important for us to receive them to see where we can improve. We really appreciate your honesty We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager

Good Location For Onward/Return Air travel

Tripadvisor 评级 3.0/5

rchristenquebec Couples - 27/10/2019 经 TripAdvisor 认证的评论

No complaints with the accommdation. when we recently there twice for one night. Free parking is limited to 20 minutes. Shuttle transport is available but we chose to walk to the terminal. On-line check-in is recommended if possible as we had a late- night wait to get into our room - not impressed when a female staff member clocked off to go home leaving her male colleague with six people still waiting. That said, he was most helpful and so were other staff members we encountered.

Thank you for taking the time to review your experience. We are taking every feedback very seriously and I am very concerned to read about the points you have raised, and I do agreed on the points mention by you, I will personally put action plan in place to avoid this situation in future Kind Regrades, Agnieszka Assistant General Manager

Perfect stop over before an early flight.

Tripadvisor 评级 5.0/5

Abby M Couples - 17/10/2019 经 TripAdvisor 认证的评论

Easy smooth check in with friendly staff, clean, cosy room with comfortable bed. Easy check out at 4am in the morning, with friendly smiley staff! Who provided options of getting to airport, we walked and it took a mere 10 minutes, will definitely use this hotel again! 😊

Dear Abby, Thank you for rating us with five stars. We hope you enjoyed your time at the hotel and you can come back very soon. Agnieszka Assistant General Manager

very good staying

Tripadvisor 评级 5.0/5

Nike C Business - 17/10/2019 经 TripAdvisor 认证的评论

Quality was good compared to the low price. People were really nice and help me with late check in. The room is spacious and the bathroom is clean. People at the reception are always very nice with the guests. Position is amazing: you can reach the airport in 5 mins walking.

Dear Nike, Wow! thank you for this wonderful review! It is heart warming to read that we made your journey better. Hope you have another opportunity to welcome you back in the near future Sincerely, Agnieszka Assistant General Manager

Awful Experience

Tripadvisor 评级 1.0/5

andyrhead Solo travel - 15/10/2019 经 TripAdvisor 认证的评论

Smelly room, overcharged and requested duplicate payment. i would never stop in an IBIS hotel again. Insistant i hadnt paid even though i hard a printed copy of the online checkin with transaction code, and the transactaction as paid on my bank app. Awful experience. what happened to the customer is always right? Never right seems to be the IBIS Luton philosophy!!

Dear Andy, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kindest regards, Agnieszka Assistant General Manager

Reliable airport hotel.

Tripadvisor 评级 4.0/5

ludvik g Couples - 12/10/2019 经 TripAdvisor 认证的评论

As before this hotel delivered and did not dissapoint! Were fortunate to have room on 3 rd. floor (quiet), had dinner which was very nice. Service with a smile. The 15 minute walk to the airport terminal can be challenging in bad weather so make sure to have good time. Thank you.

Dear Ludvik, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager

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