贝德福德中心美居酒店 4 星

We have just come back from a 3 night stay here. We really liked this hotel. The room was lovely. Really comfortable bed. We were lucky to have a room that faced the river. Hotel staff were very friendly and made us feel very welcome. I do agree that the rooms need a bit of TLC as ours was looking slightly tired, however nothing a lick of paint wouldn't sort! We would happily come back! :-)

Booked a privilege room which is described on their website as being equipped with Nespresso coffee machine and soft drinks in the fridge. Well the reality is that the Nespresso pods are never replenished as apparently according to the receptionist "they are expensive". So the 4 pods in the box meant that I could have 1 per day. The fridge with soft dinks is actually a bottle of water that also doesn't get replenished. On a previous stay it was stocked with various soft drinks. The biscuits supplied with the tea& coffee - only one pack for the whole week. This penny pinching means I've cancelled my next stay and booked with the Swan hotel instead. I reported the TV was not working each morning of my 4 night stay but it never got fixed. Inadequate sound insulation from the constant road traffic noise - very loud speeding motorbikes keeping me awake until the small hours.

The hotel is very nice on a decorative aspect. The food isn’t the greatest and the staff aren’t either. Attended a function, that was planned months ahead and the hotel was very unprepared. Staff Shannon was very attentive. 6/10 for me. Possibly wouldn’t return again.

As others have said, this hotel is right on the river with a lovely view from the bar and restaurant. Easy walk over the bridge into Bedford where there is a range of restaurants and pubs. The on site parking is plentiful and cheap at £5 per day. I stayed in suite 804 and thought it very comfortable with large comfortable corner sofabed and huge 'link' bed. The bathroom could do with an upgrade - maybe a shower rather than an old fashioned arrangment over the bath - but it was scrupulously clean. It was a hot day so the air-con unit was especially welcome. And I was pleased to get a fridge in the room, although unusally there was no ironing board and iron. The internal corridors also could do with a bit of TLC, but overall, and for the price in particular, this is a great hotel. Shout out to Max on reception who was so welcoming and happy to share tips of what to do locally (the tourist map is helpful), Aisha on the bar was great - really efficent and friendly, and thank you to Hermis who sorted out my Accor points for me within minutes of my telling him I had a problem. Actually all the staff were good with the slight exception of the breakfast staff who seemed preoccupied - they were serving breakfast in the main bar area as the usual venue was being refurbished which might be why - but they weren't terribly interested and as a result the breakfast - although with plenty of choice - was luke warm. But - overall - I have absolutely no hesitation at all in recommending this hotel should you need to visit Bedford. It's in the best location and it's remarkably good value. Enjoyed my stay and look forward to returning.

Stayed here for 2 nights and have to say for the money it was spot on, the car park at the rear was very handy, well worth the 5 pound a night charge. The rooms are clean and the bathroom was very good with a great over head shower.