Mercure İstanbul Ümraniye 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 103 görüş

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Mercure İstanbul Ümraniye - Image 1
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Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 İSTANBUL, Türkiye

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Konaklama olanaklarımız

Otelin konumu

Mercure İstanbul Ümraniye

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 İSTANBUL
Türkiye

GPS:41.028724, 29.116724

Telefon
Faks +90 216 631 20 20

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Toplantı odaları
  • Oda servisi

Yüzme havuzu

Sözleşmeye bağlı olmayan fotoğraf

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  103 görüş

TripAdvisor Derecesi  4.0/5  258 görüş

Beautiful Hotel with Very Kind, Supportive Staff

Tripadvisor puanı 5.0/5

Discover711106 TripAdvisor onaylı yorum

I love this Mercure Hotel. It is truly beautiful, but most of all, the staff are extremely nice, which for me makes the stay really worthwhile. Ali and Gülten of the staff were two of the kindest people I have ever met. I hope to come back here again 🙏

Perfect! Gulten is the best.

Tripadvisor puanı 5.0/5

Culture02589636416 TripAdvisor onaylı yorum

Gulten is the absolute best, she deserves a raise with how friendly and perfect she cleans. The room is always sho clean and she always is kind to us.

Service and Cleaning

Tripadvisor puanı 5.0/5

Ho M TripAdvisor onaylı yorum

Gülten is wonderful and was very nice and Kind! Thanks for everything!

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel with sewage problems

Tripadvisor puanı 2.0/5

Emily L TripAdvisor onaylı yorum

Stayed here with my partner whilst recovering from surgery. We were hopeful when we first walked in as the communal amenities are nice however the room stank of sewage due to the bathroom. It was such a foul smell that my partner and I were both gagging. The smell mainly came from the shower. We changed room due to this and then this room started having a big leak from the window. If we weren’t in the room at the time, our belongings and devices would’ve been ruined. We then moved to a third room which also smelled horribly. I wouldn’t recommend this hotel until they get their sewage problems sorted.

Dear Guest, Thank you for your comment. We sincerely apologize for your negative experience. Our guest satisfaction is very important to us, and your feedback helps us improve our service. We want you to know that we will take the necessary measures to prevent this issue from happening again. We look forward to welcoming you back to our hotel as soon as possible to ensure your satisfaction. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel stay

Tripadvisor puanı 5.0/5

Selin A TripAdvisor onaylı yorum

We stayed for a week and had such a nice cleaning Lady - Gülten was very nice and helpful to us! She always made sure everything was good whenever we needed something.

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 95 görüş 7.9/10 Konum
  • 203 görüş 6.4/10 Oda
  • 336 görüş 9.2/10 Hizmet
  • 23 görüş 1.7/10 Wifi
  • 135 görüş 8/10 Hijyen
  • 95 görüş 8.6/10 Kahvaltı
  • 87 görüş 8.5/10 Yemek
  • 58 görüş 8.7/10 Otel Ambiyansı

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