I was really very happy with my stay at the Moevenpick. From the first moment, the entire team convinced me with very professional and pragmatic support. The check-in was very smooth, even though I had to be on a call and had a webinar to give within 20 minutes. Also during the stay, everything has been well organized and supportive. The room was well designed, with a sufficiently large working space and good internet. The gym is well equipped. Taking your breakfast on the top floor with a view of Istanbul is spectacular. Thank you!

I have been travelling a lot of recently and i am trying to visit mostly accor's properties to gain status. this is the third movenpick i visited in istanbul. the one in levent is now sheraton, then i went to the golden horn and now bosphorus. i have few complaints to make and both quite serious. 1) mask wearing is absolutely not enforced all over the property. staff does but clients do not. this is wrong! venue is filled with signs asking to wear masks, nobody cares. hotel asks not to be in a lift more than two. never happens. 2) smoking is a curse in turkey, i know. smoking whilst having dinner though is a criminal offence in my book and btw illegal all over the country. i went to dinner at your top flloor italian restaurant. a waiter took me to a table, next to a family where the father was quietly smoking having his meal. i asked the waiter why was he allowed to break the law like that. she couldn't explain but moved ME to another table. she said "restaurant is split in two areas. smoking and not smoking". no, sorry, this is dreadful customer care. i shouldn't be asked to move. smokers should abide to policies OR be asked to leave. this is not a grey area. i was very upset and wrote an email to the italian chef, vittorio. very few staff members speak english or a reasonable level. of course it complicates people's lives. this is why at departure a bif F.U. happened when my uber was taken by another customer. the valet should have enquired with the client and ask which plate number did he book but a language barrier stopped him and i almost missed my flight back to london. taxis in istanbul are very dangerous. none speaks english, none used meters, fares are what they decide to be. they all drive on theri phones. obviously nothing accor could do but if it happens on their grounds then is another serious matter. i believe accor has a long way to go before truly having a safe base in istanbul. and as we all know customers are very fickle and have long memories. i certainly do!

Cozy, clean, modern, easy to reach, very good house keeping, professional, friendly staff I would like to thank them all specially Mr. Ammar - front desk staff and Mr. Ayyob, both were professional , helpful and have friendly personality that made my stay even more comfortable. A bg thanks for Mr. ilker Sen for his kindness and Christmas gift that I found in my room which was a nice surprise 🌻

Location is very good. As a Diamond member I was request to upgrade to panoramic suite which approved by Ms.Akseki in reservation department. Suite 1904 was amazing and best view in istanbul. Mr.Abdullah is front desk manager and he helped me to reserve 1 room for my guest despite hotel was fully booked and he is great manager to give us piece of mind for our stay. In teception Ms. Anita was checked in and she is professional in her job and kindly did her best to provid us every things fast and also late check out

I absolutely enjoyed my stay at Movenpick. The doormen/concierge were helpful and friendly, service at the cafe downstairs and the rooftop restaurant were excellent. Room was decent and came with an attractive view. Special mention to the staff at the spa- Mr Gökhan gives a great hammam experience and the receptionist was so friendly. Also want to thank the rooftop staff for the free coffee and warm service. I will be back, Movenpick Bosphorus!