Sofitel Ambassador Seoul Hotel & Serviced Residences 5 星

Dear Valued Guest, Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

Dear Xiaoyu L., Bonjour! Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Ambassador Seoul. We are delighted to hear your positive comments about our hotel’s excellent location, as well as the warm and friendly service provided by our staff, including at the breakfast restaurant. Your kind words are truly encouraging and will be shared with our team as motivation to continue delivering exceptional hospitality. At the same time, we sincerely apologize for the inconvenience you experienced with the bathroom sink water flow and the delay in hot water. Please be assured that your comments have been shared with our engineering team for immediate review and improvement. We truly appreciate your valuable feedback, as it helps us enhance our guest experience. We look forward to welcoming you back for a more seamless and enjoyable stay in the near future. Warm regards, Jun Yoon Duty Manager

Dear Pingping H., Bonjour, 谨向您致以来自首尔索菲特大使酒店及服务式公寓最诚挚的问候。 非常感谢您选择在首尔索菲特大使酒店庆祝您特别的生日时刻。能够参与如此意义非凡的时光，我们深感荣幸。 得知您在酒店度过了一段愉快而难忘的入住体验，我们感到由衷欣慰。尤其高兴了解到，您的生日庆祝充满了美好的回忆，而您温暖真挚的评价也令我们全体团队深受感动。像您这样的反馈，给予了我们极大的鼓励与动力，激励我们不断为每一位宾客创造更加真诚且难忘的入住体验。 衷心感谢您在百忙之中与我们分享宝贵的入住感受，我们也真诚期待在不久的将来能够再次欢迎您的到来，为您带来另一段美好的入住回忆。 再次感谢您的信任与支持。 此致敬礼， Donny (Dawoon) Bae Duty Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Dear Valued Guest, Bonjour. Thank you very much for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences and for taking the time to share your valuable feedback with us. First and foremost, please accept our sincere apologies for the delayed check-in experience, the room configuration not fully meeting your expectations, and the limited view from the living room due to the nearby building. We truly regret any inconvenience and disappointment caused during your stay. Your comments have been carefully shared with the relevant departments, and we will certainly take them into consideration as we continuously strive to enhance the quality of our service and guest experience. At Sofitel Ambassador Seoul, we are committed to delivering memorable experiences inspired by French elegance combined with genuine Korean hospitality. Your feedback is invaluable to us and serves as great encouragement in helping us improve further. Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you back in the near future with an even more refined and comfortable experience. Warm regards, Duty Manager Chris Park

Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park