Sofitel Ambassador Seoul Hotel & Serviced Residences 5 星

Dear Valued Guest, Bonjour! Thank you sincerely for taking the time to share your feedback regarding your recent stay at Sofitel Ambassador Seoul. We are delighted to hear that you enjoyed our convenient location, comfortable stay, and the quality of our housekeeping service. Your kind appreciation is greatly valued and will certainly be shared with our team. At the same time, we sincerely regret that the lighting in your room was not sufficiently bright and that you found the room rate information difficult to locate, requiring you to contact our Front Desk for assistance. We truly appreciate you bringing these details to our attention, as such feedback helps us identify areas where we can improve our guests' overall convenience and comfort. Please rest assured that your comments have been noted and will be shared with the relevant teams for further review and consideration. We hope to have the pleasure of welcoming you back to Sofitel Ambassador Seoul and providing you with an even more comfortable and seamless experience on your next visit. Warm regards, Duty Manager Jun Yoon

Dear Valued Guest, Bonjour! Thank you sincerely for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Ambassador Seoul. We are delighted to hear that you enjoyed your stay with us and were particularly pleased with our service and spacious room. Your kind comments are sincerely appreciated and will be shared with the team as encouragement to continue delivering warm and attentive service. We look forward to welcoming you back to Sofitel Ambassador Seoul for another enjoyable stay in the near future. Warm regards, Duty Manager Jun Yoon

Dear Valued Guest, Bonjour! Thank you sincerely for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Ambassador Seoul. We are very pleased to hear that you had an enjoyable experience with us. Your kind comments are sincerely appreciated and will be shared with the team as encouragement to keep delivering great service. We look forward to welcoming you back again soon. Warm regards, Duty Manager

Dear Valued Guest, Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

Dear Xiaoyu L., Bonjour! Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Ambassador Seoul. We are delighted to hear your positive comments about our hotel’s excellent location, as well as the warm and friendly service provided by our staff, including at the breakfast restaurant. Your kind words are truly encouraging and will be shared with our team as motivation to continue delivering exceptional hospitality. At the same time, we sincerely apologize for the inconvenience you experienced with the bathroom sink water flow and the delay in hot water. Please be assured that your comments have been shared with our engineering team for immediate review and improvement. We truly appreciate your valuable feedback, as it helps us enhance our guest experience. We look forward to welcoming you back for a more seamless and enjoyable stay in the near future. Warm regards, Jun Yoon Duty Manager