索菲特首尔大使酒店和服务式公寓

客户意见评级 (ALL 评级) 4.7/5 2,920 评论

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描述

酒店其他优惠

  • 适合短期旅行和长期住宿,提供无与伦比的舒适。

  • 展示正宗法式风格的优雅,从装饰到服务。

  • 在索菲特水疗中心,尽情享受豪华的健康和焕活护理。

  • 在索菲特首尔酒店感受现代豪华,在首尔体验法国生活风尚。

  • 五间高雅的餐厅和酒吧供应精致的法国美食。

我们的客房

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酒店位置

索菲特首尔大使酒店和服务式公寓

209 Jamsilro, 松坡区
05552 首尔
韩国

GPS:37.514062, 127.106743

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,920 评论

TripAdvisor 评级  5.0/5  630 评论

卓越奖 2024

不错的住宿体验

客户意见评级 4.5/5

匿名 朋友住宿 - 所有已确认评论

酒店工作人员都很认真和细心,房间很宽敞舒适,附近有便利店和餐厅很方便,出行也便利

尊敬的 Yuying Y.: 感谢惠赐有关下榻 Sofitel Ambassador Seoul Hotel & Serviced Residences 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 Duty manager Kus Kim

Good choice of Accommodation in Gangnam

Tripadvisor 评级 5.0/5

yu1212yu 经 TripAdvisor 认证的评论

The room is no doubt that provides spacious & luxury vibes. We love the body care they provide, which are from "diptyque" Besides, the staff are all so helpful, even the cleaner, especially the bellboys! They knew that we were waiting for the Uber Taxi, but the driver was stopped in another waiting area. These bellboys were try their best to go out to find the Uber Taxi! We appreciate their afford that made our day!

位置好

客户意见评级 4.5/5

Zhangxuanjie 单人住宿 - 所有已确认评论

服务热情 酒店干净整洁 风景美丽

尊敬的 Xuanjie Z.: 感谢惠赐有关下榻 Sofitel Ambassador Seoul Hotel & Serviced Residences 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Duty manager Kus Kim

位置好 环境好

客户意见评级 3.5/5

匿名 家庭住宿 - 所有已确认评论

早餐等待时间太长 退房下电梯都很拥挤需要排队

Dear Ying H., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. We are delighted to hear that you enjoyed our convenient location and environment. However, please accept our sincere apology for the inconvenience you experienced with the breakfast wait time and elevator congestion during your stay. We understand how this may have impacted your overall experience, and we are actively working on measures to improve efficiency and guest flow during peak periods. Your comments are greatly appreciated, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there’s anything we can assist with for your next visit, please don’t hesitate to reach out. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

住宿愉快

客户意见评级 4.0/5

Shihhsuan C. 家庭住宿 - 所有已确认评论

整體住宿體驗還不錯,身為雅高白金會員能9點提早入住,但只能隔天延退至下午一點。唯一不滿意的是房價已經每晚320美金,加一件被子得另付每晚33000KRW、游泳池入住一晚只能使用一次,實在不符合奢華飯店的稱號。

Dear Shihhsuan C., Warm Greetings from Sofitel Ambassador Seoul Hotel & Residences Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that your overall experience was positive and that you early check-in benefits. Your kind recognition of these aspects of your stay is truly valued. We deeply regret to learn, however, that certain elements did not meet your expectations. Regarding the additional charge for the extra blanket, swimming pool limitation and F&B credit with no discounts. we sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable, and we will review our current policies to ensure they align more closely with the standards of luxury and comfort we strive to provide. Thank you again for bringing these matters to our attention. We truly value your loyalty as a Accor member and look forward to the opportunity of welcoming you back. Our team will work hard to ensure your next visit is nothing short of exceptional. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

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其他网络用户评价我们的酒店

  • 865 评论 9.5/10 位置
  • 1,241 评论 9/10 房间
  • 1,602 评论 9.3/10 服务
  • 470 评论 9.7/10 氛围
  • 453 评论 9.5/10 清洁度
  • 412 评论 8.3/10 设施
  • 353 评论 8.1/10 舒适度
  • 351 评论 9/10 早餐

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