诺富特首尔东大门大使酒店(2018 年 7 月开业) 5 星

客户意见评级 (ALL 评级) 4.5/5 1,220 评论

诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 1
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 2
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 3
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 4

描述

酒店其他优惠

  • 酒店地处首尔市中心位置,步行几分钟即可到达地铁站

  • 设有 331 间客房和 192 间可提供连通房的住所

  • 设有 1 间餐厅和 3 间酒吧,包括迷人的屋顶酒吧

  • 在入住期间,您可以享受室外无边际泳池、室内游泳池、健身区和桑拿房

  • 儿童区开放时间为早 8 点至晚 8 点(每月第一个星期二关闭)

我们的客房

预订此酒店
客房 1

酒店位置

诺富特首尔东大门大使酒店(2018 年 7 月开业)

238 Euljiro, Jung Gu
04561 首尔
韩国

GPS:37.566388, 127.004313

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,220 评论

TripAdvisor 评级  4.5/5  663 评论

卓越奖 2025

Family vacation with Daughter, Granddaughter and Son-in-law.

Tripadvisor 评级 5.0/5

Silverback19 家庭住宿 - 经 TripAdvisor 认证的评论

Dear valued guest, Thank you for sharing your comments regarding your stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Your positive feedback about your experience is greatly appreciated. We’re delighted to hear that you enjoyed our attentive service, clean and modern rooms, and well-maintained facilities. Your positive comments are greatly appreciated. We also value your input on our gym, outdoor pool, and dining options. While we’re glad you enjoyed the quality and service, we understand your concerns about pricing and will take them into account moving forward. Thank you once again for your kind words about our staff. Your compliments are greatly appreciated and motivate us to continue providing excellent service. Once again, thank you for your review. We look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

very kind, helping us

Tripadvisor 评级 5.0/5

윤아 노 经 TripAdvisor 认证的评论

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our Hotel and Concierge service. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Assistance cansu

Tripadvisor 评级 5.0/5

Kiona K 经 TripAdvisor 认证的评论

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are truly delighted to hear how satisfied you were with the exceptional service provided by our staff. Please rest assured that we will continue to dedicate ourselves to ensuring every guest has a memorable and pleasant experience. Your kind words of praise for our team's efforts are deeply appreciated and will inspire us to maintain the highest standards of hospitality. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Good, but could do better

Tripadvisor 评级 4.0/5

CMP50 Couples - 经 TripAdvisor 认证的评论

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Thank you for taking the time to share your experience with us. We are pleased to hear that you found our location convenient and the room comfortable. We sincerely apologize for the inconvenience caused by the long wait during check-in and the delay in room availability. Your feedback has been shared with the relevant departments, and we are actively working to improve our check-in process and lift system to reduce waiting times and ensure timely room readiness. Your comments are invaluable to us, and we are committed to making the necessary improvements to enhance the guest experience. We look forward to welcoming you back in the near future and providing you with a more seamless stay. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Disappointing Stay – What a Dump!

Tripadvisor 评级 1.0/5

World H 经 TripAdvisor 认证的评论

Dear Valued Guest, We sincerely appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. First and foremost, we deeply regret the issues you encountered during your stay and apologize for the inconvenience caused. After carefully reviewing your comments, our investigation revealed shortcomings in both the professionalism of our front desk team and the cleanliness standards maintained by our housekeeping team. We regret the discomfort caused by the presence of insects and the inadequate cleanliness of your room, as well as the insufficient response to your concerns. These incidents do not reflect the high standards of quality and care we aim to provide to our valued guests. We conduct weekly pest control services through a certified company. After an analysis, it was confirmed that the insects entered from outside (either through the window or entrance). Nonetheless, we apologize for the inconvenience this caused during your stay. Please rest assured that your feedback has been taken seriously. We are currently reviewing and strengthening our housekeeping and pest control procedures to prevent such issues from recurring. We sincerely hope to have the opportunity to welcome you back and provide an improved experience focused on your comfort and satisfaction. Once again, thank you for sharing your experience with us. We hope to welcome you back in the future and provide you with a much more pleasant stay. Best Regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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其他网络用户评价我们的酒店

  • 1,525 评论 9.6/10 位置
  • 1,699 评论 8/10 房间
  • 1,507 评论 8.4/10 服务
  • 11 评论 10/10 上网
  • 670 评论 8.2/10 清洁度
  • 560 评论 7.4/10 设施
  • 379 评论 8.9/10 氛围
  • 377 评论 8.5/10 早餐

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