诺富特首尔东大门大使酒店(2018 年 7 月开业) 5 星

客户意见评级 (ALL 评级) 4.5/5 1,264 评论

诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 1
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 2
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 3
诺富特首尔东大门大使酒店(2018 年 7 月开业) - Image 4

描述

酒店其他优惠

  • 酒店地处首尔市中心位置,步行几分钟即可到达地铁站

  • 设有 331 间客房和 192 间可提供连通房的住所

  • 设有 1 间餐厅和 3 间酒吧,包括迷人的屋顶酒吧

  • 在入住期间,您可以享受室外无边际泳池、室内游泳池、健身区和桑拿房

  • 儿童区开放时间为早 8 点至晚 8 点(每月第一个星期二关闭)

我们的客房

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酒店位置

诺富特首尔东大门大使酒店(2018 年 7 月开业)

238 Euljiro, Jung Gu
04561 首尔
韩国

GPS:37.566388, 127.004313

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,264 评论

TripAdvisor 评级  4.5/5  608 评论

卓越奖 2024

Great experience!

Tripadvisor 评级 5.0/5

Rieza Kristiell... Z 经 TripAdvisor 认证的评论

We booked a flight/hotel package through Expedia which included daily breakfast for 3 (toddler and 2 adults) for 2 weeks. Very nice atmosphere, clean, staff are super friendly and helpful and attended to our needs - especially George who helped us a few times including calling for our cab to the airport and helping us with our bags. Overall a wonderful experience. They have a large beautiful playroom which my daughter enjoyed every day. Just a 5 minute walk to the main train station (elevator can be found at Dongdaemun Design Plaza for anyone with a stroller), and there are bus stops just a couple minutes walk away. They also have a free shuttle bus that runs from Wednesday to Sunday to a handful of tourist areas. Buffet breakfast was amazing - variety of Korean and Western dishes in a beautiful restaurant - looked forward to it every morning. Only thing to keep in mind is they do have a washer/dryer which was a major plus for us but the dryer doesn’t actually dry the clothes 100% no matter how long you have them in for and no more how little amount of clothing you have in the machine. Dried them maybe 60%. So we asked for a dryer rack and just did our laundry/hanging to dry daily after finding out. Apparently this was the case for all machines in the building according to staff and not just ours. Also keep in mind that if you take out the card key from your room it not only turns off the lights but also the fridge and anything else that runs on electricity. Found out about this a week into our stay (we don’t travel/stay at hotels much so I thought it was only for the lights). These were only minor issues for us although would have been nice to be informed of them when we first arrived (maybe it was indicated in their hotel hand outs but I don’t remember seeing it). Otherwise great hotel and we would stay here again next time we are in Seoul! Thank you!

服务态度好

客户意见评级 5.0/5

Zengfan Y. 商务住宿 - 所有已确认评论

因为这个酒店是我几年以来一直在使用的,酒店经理十分关心客人各方面服务都很用心。如果客人有建议和问题,他们都第一时间给出最好的解决方案,让入住的客人满意,并且会选择今后一直入住此酒店。 1. 打扫房间的人也是年轻的职员,干净整洁。 2. 酒店整理环境优雅,与其他国家的五星级水平相当 3. 早餐丰富,而且在顶楼视野开阔,会给你带来好心情 4. 位置方便,机场巴士就在门口,东大门 明洞都很近。如果你有开车,酒店可以提供地下停车服务。 给老客户房间升级带来了很好的体验感。

Dear Zengfan y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Front Desk Manager

Wonderful Experience for our Family

Tripadvisor 评级 5.0/5

hc1283 经 TripAdvisor 认证的评论

I recently stayed in a Residence Premiere Bedroom with my family, for four nights in June/July 2024. We had a fantastic experience, from pre-reservation to post-check-out. The entire staff was so attentive and responsive. Reservations answered many of my questions before I booked my stay. The crib for our two-year old was set up prior to our arrival. Concierge arranged for our transportation, delivery of our luggage to a different hotel, and helped us throughout our stay. Our Residence Premiere room was spotless and very well equipped, with a large fridge, laundry/washer, air dresser, stovetop and basic cookware. Perfect for our family with two young kids. Our entire family also enjoyed the indoor pool each morning. The location was also perfect for us. It is in a quieter part of Seoul (compared to where we've stayed before), near the DDP, three metro lines, and also has many conveniences/food options nearby. We have stayed in several high-end hotels in Seoul at this point, and it is safe to say that our next stay will most likely be back at this Novotel. Thank you for a wonderful experience!

住的不错

客户意见评级 0.5/5

匿名 朋友住宿 - 所有已确认评论

干净利索

尊敬的 Ping Y.: 感谢惠赐有关下榻 Novotel Ambassador Seoul Dongdaemun Hotels & Residences 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ben Huh Duty Manager

環境大

客户意见评级 4.5/5

Alex M. 家庭住宿 - 所有已确认评论

環境舒適

尊敬的 Siu Lung M.: 感谢惠赐有关下榻 Novotel Ambassador Seoul Dongdaemun Hotels & Residences 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ben Huh Duty Manager

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其他网络用户评价我们的酒店

  • 1,216 评论 9.6/10 位置
  • 1,424 评论 8/10 房间
  • 1,195 评论 8.5/10 服务
  • 13 评论 9.6/10 上网
  • 580 评论 8.2/10 清洁度
  • 436 评论 7.9/10 设施
  • 363 评论 8.4/10 早餐
  • 329 评论 9/10 氛围

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