Pergamon SP Frei Caneca by Accor

Customer review rating (ALL Rating) 4.4/5 2,581 reviews

Pergamon SP Frei Caneca by Accor - Image 1
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ALLSAFE approved hotel

Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo

GPS:-23.551371, -46.648523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,581 reviews

TripAdvisor Rating  4.0/5  985 reviews

Certificate of excellence 2023

Pergamon SP Frei Caneca not good as used to be

Customer review rating 1.5/5

Roberto H. Solo - Confirmed reviews ALL

This hotel is not good as used to be. Things look old and bad maintained. Problems with water, air conditioning, room service, television not good, curtains old with holes, smell inside of the room and hotel, elevators not working as they should be, price is too high and it is better to get airbrb then this hotel, food quality and variety bad, coffee machines not working during breakfast time, not fast check in, front desk not answering phone calls, towels not soft anymore, not iron in the room, not food machines, not ice machines, etc

Location fine, although my stay was the worst I have experienced.

Customer review rating 1.0/5

Ls Solo - Confirmed reviews ALL

From the 5 nights I stayed 2 days I arrived to my room and it wasn't done/clean, and even one day the toilet lid was broken. I had to ask in reception to be repaired and after 20 min waiting I had to call again. My conditioner was empty when I got to the room, asked twice to be filled. The receptionists don't speak Spanish and their English was too basic. Room was old dated and there was moldiness in the bathroom. Corridors need painting, all marked by cleaning cart, even elevators are all dented. Too expensive because of the Interlagos GP (Formula 1) but not worth the money. NOT A 4 STARTS Hotel AT ALL!!!

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The staff were amazing and the breakfast menu was good. The hotel is a bit dated.

Well located and friendly staff

Customer review rating 3.5/5

Enrique Business - Confirmed reviews ALL

It was a good experience, staff was friendly at all times, and the room was perfect for me, no big sounds in the streets or other rooms, so I got a good stay. The only downside is that, last day I stay I found my room un-clean, meaning they skip my room cleaning. And the other downside is that there are some zones in the room that needs special care and cleaning like the bathroom on the shower it has moho.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pergamon SP Frei Caneca. We are pleased to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. You made some comments regarding the cleaning, however, room cleaning is not made on the last day, this is procedure at all Accor hotels, however your comments regarding the quality of the cleaning are very much appreciated and our team will be reoriented for delivering a better service next opportunity. I thank you again for your feedback and I remain at your entire disposal. Sincerely, Renan Sousa General Manager re… #pergamonsphotel #beyourself

Amazing stay, exceptional staff

Customer review rating 5.0/5

Augusto F. Business - Confirmed reviews ALL

I had a fantastic stay at this hotel and was especially impressed by the wonderful staff. Highly recommended!

Dear Mr. F., We really appreciate you taking your time to give us a feedback of your stay at Pergamon Hotel Frei Caneca. We are happy to receive the highest score of your evaluation, we hope that you had an excellent experience with us. I will forward your comments to all of our team. I also take this opportunity to leave this open channel for communication, in case you have any observation over our product or service, we always aim to deliver the best service to our guests. I remain at your entire disposal and I wish to welcome you back shortly. Best Regards, Renan Sousa General Manager re… #pergamonshotel #beyourself

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Other web-users rate our hotel

  • 565 reviews 9.6/10 Location
  • 1,191 reviews 6.7/10 Room
  • 1,264 reviews 8.9/10 Service
  • 36 reviews 6.2/10 WiFi
  • 767 reviews 8.6/10 Breakfast
  • 615 reviews 7/10 Comfort
  • 484 reviews 5.8/10 Cleanliness
  • 240 reviews 3.9/10 Amenities

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