Banyan Tree Lang Co Vietnam

A hotel for those looking for great food, nature, service and locally-arranged experiences away from the big cities of Vietnam. Exceptional experience and would highly recommend given the price point despite a few snafus here and there. Transportation from Da Nang was easily arranged, affordable for a private car or free for the shuttle. Even the lowest room category villas are huge and have tons of amenities. I loved the patio with the day bed, comfy beds, soaking tub and silence and darkness at night! Wi-fi is iffy on the patio, but great in the room. Staff was incredible!! Almost every staff member greeted you on sight and provided a personalized experience. The check-in staff and manager made sure to go through how everything worked, what was complimentary or not, what you had already booked, dining/activity options, etc. The villa host was exceptional and checked in each morning with me on how and was and what I wanted to book. Every request was addressed promptly and costs clearly explained. Huge breakfast spread and staff went above and beyond with having the chef create special dishes for my vegetarian diet like a veg pho and stir-fry noodle dish. Saffron was also a highlight and the staff made sure I had a stand-out experience by moving me to a better table, giving me extra tastings, etc. The bar was also excellent for Vietnamese food. I also ordered room service. Service was slow (a little more than the 40 minutes they promised) and despite the staff member on the phone and the deliverer confirming my sandwich had no pork, it did. Luckily, could easily remove. Housekeeping was great and the turndown service that left small extra surprises a highlight. Did forget to give me creamer one day. There was also a strange experience with my request from the bath menu. I ordered a set-up of having my bath drawn, glass of wine, chocolates. I got a romantic rose-petal bath/bed set-up, fruit skewers and a cocktail instead (which was not anywhere as an experience in the menu) so quite disappointing. Bath was also lukewarm and staff member pushy after about getting a review of the set-up they did before they would leave (this also happened at the cocktail class where a review was requested right after, but not in as such a pushy way). Tons to do on and off property. Loved the beach (yes it has lots of shells and trash but that didn't bother me) and the pool. Pool service staff member was prompt with bringing water, etc. but lukewarm/disappeared and would be nice if they brought menus from the nearby restaurants so you could order from your lounger. On-site activities were awesome including a yoga class and cocktail class, as well as the spa. Highly recommend them all. Off-site tours were the highlight of my whole experience!! The tour guide/driver was incredible and I was able to visit Hue, Hanoi and the Marble Mountains during my stay. So relaxing to have all transportation, guide, admission fees, lunch, etc. covered so you can enjoy the places. Would recommended at least 4 nights to get the true experience.

Wow. Coming from a luxury hospitality background myself and being quite picky, I was blown away by the service at this hotel. Everyone, from our villa host Bich, to the rest of the front office team and management, the F&B team during breakfast and dinner across the restaurants, the wellness team and the housekeeping team, was an absolute delight to interact with. Extremely courteous, respectful of privacy and peace. All of the few shortcomings in service were promptly addressed, which is what matters. The hotel itself seems a just little tired, but very well maintained. The grounds and the landscape are stunning. We stayed in a beach villa and all amenities were well thought through. Love the serenity of the place. It makes it perfect for any kind of escape. The hotel is an hour drive from the airport/city of Da Nang, so we didn’t venture back into town during our stay, so perhaps, it makes sense to book a Da Nang stay separately if you want to explore the city. One small feedback would be in regards to the food options, as the choice is slightly limited. Overall, I whole-heartedly recommend Banyan Tree Lang Co. Thanks once again, to the amazing team, who made it so special!

We had an amazing time. All the staff were so lovely and accommodating. Our hostess was Tuyen and she was fantastic to deal with. She was available at any time to help us with organising tours and restaurants etc. Highly recommend.

when the day is arrival, the view of resort, the friendly staff really made me feel so amazing, the Banyan Tree lang Co with its service is over my expectation, a wonderful memory in my life. if you have a plan for travel after a long period of Covid, Banyan Tree Lang Co is a must go place for you

Banyantree was very very good! My host was Windy. She was very kind and considerable. Also, she make us suprised by preparing celebration on our wedding anniversary! Due to her, I had a perfect night with Banyan tree! Totally recommend you this hotel!