Mercure Auckland Queen Street 4 étoiles

Nicely appointed rooms, if a little small. Good bathroom space. Wardrobe a little small for two people for a few nights stay. The staff are friendly and accommodating. We had excellent service during our entire stay. Housekeeping staff were lovely and checked each day to see that we had enough coffee, etc. Parking onsite is helpful, if cramped, and does need good driving skills and a small vehicle. It is easy to get to places from here. A short walk to K Road, only 2.5km from New Market (walk, don't use a vehicle). An easy walk to Britomart and even though we did not use the buses this time, on a bus route, with the stop almost outside the door. We would easily stay here again.

Just checked in tonight to attend a conference in town for 3 days. Spacious room with all usual amenities of a good hotel. Comfy bed, big shower, friendly staff. Value for money. Plenty of pillows. Big TV. Desk and sitting area in room. Very happy.

Well appointed, quiet, medium sized room in well secured hotel. Very clean- although the room was strangely warm; so we had the air con on quite a bit. Good choice of hot and cold foods for breakfast- but extra charged for cappuccino/latte. Staff friendly and helpful although reception isn’t always manned. I wasn’t impressed with their policy of charging a $100 ‘bond’ on top of the room charge. It’s returned upon check out- but seemed an unusual charge. A note regarding the area- it’s not great. There’s several bottle shops near by and we saw several alcohol/drug affected people. That being said, we didn’t observe any trouble, but felt slightly nervous walking back to the hotel after dinner.

Hotel assez bien situé, avec un arrêt de bus juste en face menant au centre ville et au quai des ferries. Juste à côté aussi du quartier de Pitt street, quartier branché avec plein de petits restaurants. MAIS les chambre sont vraiment TRES petites. Nous avions sans doute la meilleur chambre de l'hôtel (au dernier étage, avec balcon et vue sur la Sky tower) mais aucun espace de rangement pour les affaires. Obligés de tout laisser dans la valise.

Nous avons subi un retard important de service de petit déjeuner.Le personnel d'une extrême amabilité de service ce 14 et 15 novembre nous ont offert le petit déjeuner du lendemain. Il peut toujours y avoir un problème ; le client est roi n'existe pas et est une honte.C'est la façon dont ce personnel a pris en compte une contrainte qui est á faire remarquer d'une façon positive ; Merci pour beaucoup pour votre sourire et gentillesse.Nous reviendrons désormais toujours dans cet Hôtel à Auckand