Rixos Premium Tekirova - The Land Of Legends Erişimi 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 768 görüş

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Tekirova Beldesi P K 137, Kemer, 07995 ANTALYA, Türkiye

Açıklama

Otel ekstraları

  • 30.000 m² genişliğinde Çocuk kulübü

  • Mükemmel konum

  • Aquapark

  • Geniş Adventure Park

  • Villa konsepti

Konaklama olanaklarımız

Otelin konumu

Rixos Premium Tekirova - The Land Of Legends Erişimi

Tekirova Beldesi P K 137, Kemer
07995 ANTALYA
Türkiye

GPS:36.50875, 30.53762

Telefon
Faks +90 242 821 40 44

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  768 görüş

TripAdvisor Derecesi  4.5/5  7.297 görüş

2025 mükemmeliyet sertifikası

Wonderful place, wonderful people

Tripadvisor puanı 5.0/5

Family R TripAdvisor onaylı yorum

The trip was an absolute joy. Such a beautiful location, amazing facilities all made even more incredible thanks to the highly attentive and caring staff. Everything is taken care of - all you need is to relax and enjoy time with loved ones !!! A special thank you to Alena who is truly exceptional :)

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you had such an enjoyable and relaxing stay with us. It’s great to know you appreciated our beautiful location, facilities, and the dedication of our team. A special thank you for mentioning Alena — she will be very happy to know that her attentive and caring service made your stay even more memorable. We truly hope to welcome you back soon for another unforgettable holiday at Rixos Premium Tekirova! Kind regards, Tahir Altınkaya General Manager

Average hotel that shouldn’t have the Rixos Premium Badge

Tripadvisor puanı 2.0/5

Safari45432364715 TripAdvisor onaylı yorum

Having stayed at the Rixos Premium in Belek in the summer, which has to be said is incredible, I was expecting a similar standard from this hotel. Sadly that wasn’t the case, let me start with some of the positives. The location is stunning, the surrounding mountains are an incredible backdrop, the beaches is lovely, the gardens are beautifully landscaped and from the main restaurant the view out to see from the raised deck is a great way to start your day. Then the negatives, it was nigh on impossible to book in to the A La Carte restaurants and I complained daily to no avail, at one point just to try and eat some nice food, decided to pay the surcharge for one of the A La Carte restaurants…… I’ll discuss that later. The staff, barring the odd individual, (Said at the beach bar was excellent, the head barmen in both the Sports Bar and the main entertainment bar although I couldn’t remember their names) were pretty much grumpy throughout and took little interest in anyone. Waiter service anywhere was non existent. As discussed I had issues booking restaurants as they were always full on the app, although walk past them every evening and they were half empty but funny enough if you pay a surcharge guaranteed to get in a restaurant. The main buffet restaurant which due to not being able to book the A La Carte we had to eat in most nights was not great, food, although generally hot looked completely unappetizing and generally tasted the same. It states in the brochure there is a Starbucks………it’s a coffee machine at the end of a bar. So back to the restaurant we did pay for, for our family of 4 plus my daughter who will only eat chips, the meal came to €135. I don’t mind paying for nice food but this was average, pre starters came out and were placed on the table without being told what each dish was, the starters came out and they hadn’t even cleared the plates of the previous course, this happened again with the main courses, we had to keep getting the waiters attention to get drinks, the food was average at best and they charged me €15 for my daughters meal….. effectively chips. They did however take that off when I complained. All of the pools were freezing other than one, which meant everyone went to that pool, if you wanted a bed around the pool you had to be there at 8am to get one. Never had this issue at Belek, So my honest opinion, if you are looking for great service, great food, loads of sun beds, and an around stunning hotel, please book Rico’s Premium Belek. It may cost a little more but it’s worth every penny. Unfortunately we were excited by this holiday but wouldn’t return again, whilst we are pricing up a return to Rixos Premium Belek again next summer

Dear Guest, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Rixos Premium Tekirova. We are truly sorry to hear that your experience did not fully meet your expectations, especially after your stay at Rixos Premium Belek. We are, however, very pleased that you appreciated our beautiful location surrounded by mountains, the landscaped gardens, and the lovely beach — as well as your positive comments about Said at the beach bar and our head bartenders. Your kind words will certainly be shared with them. At the same time, we sincerely regret that certain aspects of your stay — including the booking process for our à la carte restaurants, the buffet variety, and some service interactions — did not reflect the high standards that we strive to maintain. Please be assured that your comments have been shared with the relevant department managers for thorough review and improvement. Regarding the pool temperature and the à la carte experience, we understand your disappointment and appreciate your constructive remarks. Feedback such as yours is essential in helping us identify areas where we can enhance our guest experience. We hope you will give us another opportunity in the future to restore your confidence in Rixos Premium Tekirova and to demonstrate the true level of hospitality for which our brand is known. Kind regards, Taher Altınkaya General Manager

A gem in a tTurkish azure bay.

Tripadvisor puanı 5.0/5

Elena U TripAdvisor onaylı yorum

We had a wonderful two weeks! The hotel is beautifully maintained — the rooms are clean, stylish, and very comfortable. The bay and the sea are absolutely stunning, with plenty of interesting spots to explore. I felt happy and relaxed knowing that my children were always entertained, whether in the kids’ club or on the beach, and that they easily made new friends. We will definitely come back!

Dear Guest, Thank you very much for sharing your lovely feedback about your recent stay at Rixos Premium Tekirova. We are delighted to hear that you had a wonderful two-week holiday and that you enjoyed the comfort of our rooms, the beauty of our bay, and the stunning sea views. It’s great to know that your children had such a good time at the Rixy Kids Club and on the beach — creating new friendships and enjoying every moment is what makes family holidays truly special. We truly appreciate your kind words and look forward to welcoming you and your family back for another unforgettable stay in our little corner of paradise. Warm regards, Tahir Altınkaya General Manager

Feels like you get a lot more than what you paid for.

Tripadvisor puanı 5.0/5

David G TripAdvisor onaylı yorum

The location is about 1.5 hours from the airport, sounds a bit long but definitely worth it. The mountains and sea line are stunning, as is the resort itself, don’t let the transfer put you off. We stayed in a duplex villa, double bed and 2 sofa beds. We chose this because we like to have a lounge space to hang out in, if not for you, go for the double and twin beds at the expense of a lounge area. The Duplex was perfect, clean, spacious, swim up pool, lovely decor, 2 x mini bars (included) restocked daily, coffee machine, 2 xTV if you want that (the TV’s do not allow you to cast from your phone so you may want to bring your own HDMI if you need it for kids TV. We found the bars and food excellent, ranging from chicken nuggets for kids etc to shell on king prawns, sushi, beef, excellent quality. Although there could be more vegetarian options, but enough there regardless. Pancake and waffle station was a winner in the mornings. We did try the A la carte one evening (first come first serve with the reservations), and decided to stick with the buffet dinner as there were more options for the kids (11+13). All staff were excellent, from the moment we arrived till we left. Great service, friendly and never an issue to help you. We loved the WhatsApp group they set up for our room, drop them a message for extra snacks, drinks etc in the room and it’s sorted in less then 20 minutes. Great idea, especially if you aren’t some one that likes call reception or asking directly. Starbucks and ice cream bars were also very much appreciated and taken full advantage of. You can also get cornets, magnums etc from the Vista bar on the beach. Table service to your lounger from the bar via QR code, again excellent service. My wife took advantage of a number of beachfront yoga classes etc and loved it. Evening entertainment was good, great bands if that’s your thing. We would normally leave the resort to explore but we didn’t leave once because it was such a lovely place to be in. If you want a great holiday, with something for everyone, I really would recommend Rixos, you won’t be disappointed. We will be back, especially for the autumn half-term

Very disappointing

Tripadvisor puanı 3.0/5

Fearless147901 TripAdvisor onaylı yorum

Very disappointed with this stay. Not the 5* experience we are used to in Turkey. Travelled with my husband and 2 teenaged children. We have been coming to Turkey during October half term for the last 7 years and stayed in various resorts as we like to try somewhere new each time. This was the worst stay we have had in Turkey. It started with arrival, very underwhelming as no arrival drinks. No matter how late we have arrived at other hotels there has always been water, juice etc being offered while we check in. Receptionist then tells us our room has been upgraded but when we get to it we have exactly what we booked which was a 2 bed deluxe family room in the main building. The room was nice, I wouldn’t describe it as ‘deluxe’ it was clean, comfortable & modern however poorly designed barely any storage or drawer space and quite small compared to other hotel family suites we have stayed in. The hotel itself is beautiful, nice decor, well kept, very clean and grounds are well maintained. However the service is what lets this place down, definitely not 5*. Buffet restaurant was the worst, had to seek waiters out each day to ask for drinks they are not attentive at all. In other hotels as soon as they see your glass almost empty they are rushing over to refill or ask if you would like another. Not here, even sometimes after asking for drinks the waiter would disappear off and not come back so we would have to flag someone else down and ask again, then wait another 10mins for them to arrive. The patisserie was also bad for this, twice we went in there and either got ignored or had to wait ages for our coffee’s. Again nice setting just awful service. A lot of the staff are quite rude and not friendly at all , with the exception of one or two who went out of their way to have a joke and actually smile and interact with us. This can make you feel quite uncomfortable when using the bars/restaurants. The food is nice but very repetitive, same things every day and never hot. All the dishes are luke warm so not enjoyable. No theme nights which is what we have experienced in other hotels which make for a welcome change. This made us want to utilise the al a carte visits however this leads us to our next awful experience…… The booking system for the a la carte restaurants is a joke. If you don’t get logged in at precisely 10am they get booked up. We Managed to get the Mandarin reservation on our 3rd day, which was exceptionally good. The food and service offered in there was excellent. We then tried for the rest of the week to get the Mexican but couldn’t, I keep getting an error message come up in the app, it would kick me out and then by the time I logged back in it said the restaurant was fully booked, so frustrating. We did manage to get the Turkish on our last night, the service in here was also very good but food a bit disappointing. The waterpark is good but unfortunately 2 of the main slides were shut off during our stay so we only visited twice as it became a bit boring for the kids. It is also quite out of the way from anything so doesn’t make you want to spend any time down there as nowhere to get any snacks or drinks while the kids use the park. Overall we were very let down with this hotel, compared to what we have experienced previously in Turkey (for less money too) we would not return here.

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