Rixos Downtown Antalya

Rixos Downtown Antalya 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.378 görüş

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Otel ekstraları

  • Merkezi konum

  • Toplantılar ve Etkinlikler

  • Ücretsiz transfer ve The Land of Legends'a erişim

  • Spor Oteli

Otelin konumu

Rixos Downtown Antalya

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
Türkiye

GPS:36.88463, 30.66988

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.378 görüş

TripAdvisor Derecesi  4.5/5  2.682 görüş

❤️❤️❤️

Tripadvisor puanı 5.0/5

Voyager25466903217 Couples - TripAdvisor onaylı yorum

I would like to thank all the staff in rixos downtown Hotel they are so friendly and kind … 🤍 I extend three times 😂🤍 It was really nice experience to extend .. The food was nice the snacks and everything was perfect 👍🤩 About the rooms was clean and comfortable.. also the view of our room was perfect 😍 I would like to thank specially ( syma simsek - kerim kahraman - ezgi kardas - demet ergun - omer abuoglu - sevval biyikli - Nesemm - mrvgcr ) And many staff 🤍🤍 I hope i will be there in new year to celebrate 🎉 🥳 We love you rixos downtown 😍🥹❤️

Dear Guest, We were so proud and delighted to hear that you enjoyed our hotel,and thank you for leaving a feedback through your vacation at our hotel Rixos Downtown Antalya. We are honored that our teammates were able to take care of you within the Turkish hospitality. Appreciated for your compliments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. In main restaurant, our Culinary and Food and Beverage teams serve international cuisine for our lovely guests from all around the world. In main restaurant, we provide open buffet breakfast, lunch and dinner deliciously cooked by the chefs who are expert in their own specification. We aim to acquire people who are one of the bests in their profession and who will also be honored to serve you lovely guests and feeling the same happiness ever since day. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

My holidays

Tripadvisor puanı 5.0/5

859nassark Friends getaway - TripAdvisor onaylı yorum

IN OUR VISIT TO Rixos hotel downtown we found that every thing is extremely nice specialy the sevice people and every thing else . Iman is specially extreely most respectful service young lady. The hotel and all the space around it is extremely beautiful.

Dear Guest, Thank you for your comments regarding your recent stay at Rixos Downtown Antalya Hotel We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

Ll

Tripadvisor puanı 5.0/5

yazanl2022 Friends getaway - TripAdvisor onaylı yorum

I want to thank everyone who works in the hotel especial karim and riza this was great and we had so much fun The food was great and the service was top notch Risa was great at making drinks and he made us want to stay longer We must be back soon

Dear yazanI2022, We were so proud and delighted to hear that you enjoyed our hotel,and thank you for leaving a feedback through your vacation at our hotel Rixos Downtown Antalya. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. We appreciate you taking the time to review not only the property but the talent and charm of our amazing colleagues. We continue to work hard to deliver the best service in Antalya and it brings us great joy to know you felt that during your stay with us. Your comments have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Best Regards

Rixos Downtown Antalya -mixed feelings but room and facilities for kids very limited

Tripadvisor puanı 2.0/5

somayaf12 Aileler - TripAdvisor onaylı yorum

So we checked into the Rixos today and what a disappointing experience. We have stayed in many resorts but this is most definitely not a 5 star hotel. Check in was average, and while the food is absolutely amazing, the facilities which we booked the hotel for is what we would expect from a 3 star hotel. Pools are small and by no means entertaining if you are traveling with a family. I am traveling with a 16 year old and a 7 year old and the teenage club we read about does not exist, kids claim is from 4-14 and no kids so my daughter ended up painting on her own. The rooms are old and delapidated, no bath, just a shower and the irony is we were upgraded to a sea view panoramic room. Ceilings, walls and cupboards all damaged and bathroom raps discoloured with the silver in the bathroom left full of handprints a mad the area lacking in that fresh hotel experience. All in all, after spending a substantial sum on a Rixos experience, the summary thus far as follows below: Transfer experience, they missed my mail and while they eventually made it on time to the airport to fetch me my mom of 82 and my 2 kids, it took several emails and WhatsApp’s to get there. Van is beautiful though so all in all a 3 star rating, but I would not use them again purely because of the frustration and no apology provided or acknowledgement, just a comment to say the driver ended up being on time, which is correct, but the amount of communications it took and or active was in my pet for a 5 star hotel and transfer is not acceptable especially in light of many different hotels which offer a similar service. The state of the van redeemed some of the frustration. To provide context, my transfer was confirmed literally as we walked out the door, despite initial communications sent 3 days before. Hotel room- definitely nothing more than a 3 star. Bed is not plush, semi hard mattress. Cupboards are dated, carpet looks like it needs a good clean and the furniture have scuff marks and discoloured. Very dated, in need of an overhaul and refurbishment. Facilities for families- 3 stars, very limited facilities and while we were planning to go to the land of legends, which is a free service, we will now definitely be making use of the facilities at land of legends, due to disappointing on site facilities for the kids. After traveling so many hours and being so excited to have the kids entertained, we are sitting in the room because there are no kids in the kids club to commence facilities, training programmes are limited, and the entertainment at this point is non existing. I am hoping that this is an initial view only and that the facilities and entertainment on site improves for my son and daughter. Will update my review at the end of the stay. Roxy kids club and surrounding areas are dated and kids equipment while average and basic, is more geared for toddlers. Foods and restaurant - 5 stars great selection and delicious meals. All in all a 3.5 overal rating, with the room and facilities the most disappointing experience for the family. For couples this may be a dream if you are ok with the state of the room, but for families, the resort feel is lacking. In summary, I will be updating my review at the end of the stay, but if you are traveling with family, please take the time to read the review.

Dear Guest, Thanks for taking the time to comment. We are honored that you have chosen a hotel in Antalya, Rixos Dowtown Hotel Antalya. You can be sure that we take your comment seriously and will share it with the heads of the relevant departments on any issue that you are not satisfied with. We want you to know that every situation you encounter matters to us in order to improve the quality of our guest experience. We would like to inform you that the hotel is undergoing a partial renovation of the rooms. We are sincerely sorry that you had any inconvenience during your stay in our hotel. Please contact us if you decide to visit Rixos Downtown again. We hope you like your new room. You can contact with Guest Relations for any of your needs,we will help with pleasure. Kind Regards,

Unproffesional Customer Service

Tripadvisor puanı 1.0/5

529pashas Couples - TripAdvisor onaylı yorum

I had the worst experience with Customer Service. After confirming my reservation (#1842696) with Mr. Ozde Kocak, the vendor (ODAMAX.com) decided to cancel the reservation while claiming that you have to be a turkish citizen to get the price, and If you are not Turkish citizent The hotel you have booked can charges an extra fee of 470 EURO for per night from foreign guests. This was reported to the hotels customer support, both by email and by phone, to confirm it is a genuine procedure but no reply was given, assuming that foreign guest should indeed be charged extra. I'm truly disappointed from your lack of response and the unprofessional handling of this matter, especially after a great experience we had at Rixos Premium Dubai JBR. Pavel Shklovsky

Dear Pavel Shklovsky, First of all, thank you for notifying us of your concerns. Your comment has been shared with the hotel management. All research will be done and you will be returned. Kind Regards,

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