Rixos Downtown Antalya - The Land Of Legends Erişimi 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.617 görüş

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Açıklama

Otel ekstraları

  • Merkezi konum

  • Toplantılar ve Etkinlikler

  • Ücretsiz transfer ve The Land of Legends'a erişim

  • Spor Oteli

Konaklama olanaklarımız

Otelin konumu

Rixos Downtown Antalya - The Land Of Legends Erişimi

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
Türkiye

GPS:36.88463, 30.66988

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.617 görüş

TripAdvisor Derecesi  4.5/5  3.891 görüş

2023 mükemmeliyet sertifikası

Amazing staff

Tripadvisor puanı 5.0/5

Sophie H Aileler - TripAdvisor onaylı yorum

Rixos Downtown is an amazing hotel. All the staff are very accommodating. A special message for Adil Akpinar - thank you so much for making our holiday so special. Adil will go above and beyond for you, very professional and ensured we had somewhere to sit and enjoy our meals. Spoke amazing English and made us feel special.

Dear Sophie H, We were so proud and delighted to hear that you enjoyed our hotel,and thank you for leaving a feedback through your vacation at our hotel Rixos Downtown Antalya. We are delighted that we managed to meet your expectations and will be pleased to share your comments with our team members. We appreciate you sharing your experience, and look forward to welcoming you back to Rixos Downtown Antalya in the near future. Kind Regards,

Wonderful holidays

Tripadvisor puanı 5.0/5

MonikaPoland1998 TripAdvisor onaylı yorum

Wonderful 5 star service; excellent staff, amazing food! Warm swimming pool, amazing expierence! Whatsup service every day - excellent idea. You are not bored in sny minute. For families, couples, tennis players. Close to old town and shops.

Dear Monika, Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

Team Trip

Tripadvisor puanı 5.0/5

Ryan W TripAdvisor onaylı yorum

The hotel has been exceptional for our team trip. They have been very accommodating and helpful with the adjustments we have needed to keep our trip running smoothly throughout our time here. Lovely facilities inside and out and the staff are always on hand to help out when needed for any issues.

Dear Ryan, Thank you so much for your wonderful feedback! We are thrilled to hear that your team trip has been a success and that our hotel has met your needs. It's always a pleasure to know that we could assist in making your stay as smooth and enjoyable as possible. We’re also happy to hear that you found our facilities both inside and out to be lovely, and that our staff was always ready to assist with any issues that arose. Providing exceptional service and ensuring the comfort of our guests is at the heart of everything we do. We hope that the rest of your trip is equally enjoyable, and we look forward to welcoming you back in the future! Warm regards,

Forever unforgitable memories with a family like people!!

Tripadvisor puanı 5.0/5

Compass61718478556 TripAdvisor onaylı yorum

We lived the best honey moon in this special hotel ! With a family like people ♡ Talip tatlidede , mehmet senocak , mehmetali bütün - we will come back to see them in the next holiday inshallah Clen hotel - halal food - near the beach with a lot of free activities , memories for ever ♡

Dear Guest, Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

RIXOS DOWNTOWN HONEST REVIEW. I'll let you decide.

Tripadvisor puanı 3.0/5

Nisar A Aileler - TripAdvisor onaylı yorum

PROS- 1. Excellent sea & mountain views. 2. Close proximity to beach with convenient lift. 3. Great service at the beach, especially I loved the fact that we could eat there and therefore we did not need to rush back for lunch and just relax etc. 4. Good selection of foods 5. Great reception/welcome when we first arrived making us feel 1st class but when leaving. We were saying good bys to the walls. Which didn't bother us but just to highlight the two extremes. CONS- 1. RIXOS-DOWNTOWN claims to be a 5 star hotel. Yet there is no AC in the hotel rooms. Even though you clearly state Air conditioning in your adverts. We loved being there in the day but the nights were awful. The rooms are like a green house during the day and at night they become unbearable. When I asked why the AC wasn't working. I was told there is no AC in any rooms and they only put it on during like heat waves. This is pathetic. Why do you claim you have AC. You're lying to your customers and I'm going to make sure I leave reviews on trustpilot! TripAdvisor and Google. I feel we were cheated. You have to remember that the majority of your customers come from North Western Europe. Britain, France, Germany, Russia. Yet you expect them to sleep in a sauna. Each day we really enjoyed it but at night we couldn't sleep. So everyday we woke up more tired than the day before by day 5 we just wanted to go home, as we were fed up from lack of sleep. If we could pay to have AC on. We would have paid but this is something that you should highlight in your stay prior to booking. Every morning I would go to the reception to speak to someone else just incase there was hope from one of them for putting the AC on but nothing. In the end they said they could give us a fan but when it's that hot, fans just blow warm air, so that didn't help. The hotel downstairs wasn't hot but the rooms were like a green house. 2. Inconsiderate cleaners. We bearly were getting much sleep because of no air conditioning. On top of this, the cleaner every morning would drag the table/beds or chairs when cleaning the next door rooms. As the rooms have a tiled area and this would disturb everyone. When we finally at some point had fallen asleep. We were disturbed by cleaners dragging furniture! We were more tired and grumpy by the day. Now something like this could have easily been rectified after I complained about this to reception but each and everyday was the same. This is something that falls upon the reception staff and management. All it takes is communication. The cleaner was a lovely lady but couldn't speak a word of English otherwise I would have politely asked her myself. 3. Food. Even though there was a good selection of food. It was literally the same food every day. There was only about 5 different items. The rest always the same. After 3 days we had enough of the same food everyday. Same desserts. Same starters. Same pasta. Same fatayer. Same lentil soup. Same rock hard breads. Turkey is known for meats. I would have liked to see more meats, like Chicken Shwarmas. Donner. Lamb Shwarmas. Adhana kebabs, kobeda kebabs. Yet we had none these. Chicken Shwarma they had only once. 4. SEATING IN RESTAURANT We always had a problem finding some where to sit. There's not enough tables and chairs and because of this we started going a bit later like 8:30pm even then we bearly found some where to sit and then on top of that the waiters would stand to us and hover around us making us feel uncomfortable. Like they wanted to get rid of us because I guess they wanted to clean and go home. But they didn't understand that we had just seated. We were not there from 6:45pm when it opened. 5. WAITERS Need to stop hovering round families and standing to us and let us eat in peace. On our last day. A waiter stood to us and we told him we were still eating. He comes back 5 minutes later and said to me "are you OK. We said yes. He just stood there watching us eat for like 5 minutes. Making us feel uncomfortable and we then just got up and left. Another time at lunch. I asked for 4 coca colas. As there was 4 of us. The lady served me and asked the waiter there to carry them to our table. The waiter asked where my table was and told her and then she got all aggressive with a loud tone to the one who served me and then she walked off. I told her do you want me to carry them. She said yes. I carried two glasses and then came back for the other two glasses. I was annoyed and reported it to the lovely lady who was stood there at the entrance of the restaurant. She asked me who it was. I pointed her out and she told me, she would pass it on to the manager. But I heard nothing about it after this nor any feed back or what came of it. 6. BARSTAFF The bar staff tend to be nice and welcoming at first. But when you go a second time they tend to be abrupt and rude. Like they have no patience. These bar staff need to realise that I'm not just getting something for myself. I'm there, like most people with our family and it's one person placing orders not just for herself/himself. We had two little children we were ordering for them too. Also the barstaff always seemed fed up. I don't know if they don't enjoy their job or were underpaid or what but most likely they are doing very long hours. But this in turn gives the customers a low quality experience. 7. SWIMMING POOL only one small heated pool and therefore always crowded and unpleasant to swim in. With no indoor pool and a medium pool outside that was freezing. Nobody was using it as expected. To cold to swim in. In order to improve the swimming experience. RIXOS must make the medium pool also a heated pool. This would reduce the over crowding and give people a pleasant swimming experience. Swimming is a vital part of a holiday. Rixos must pay attention to this. Also there was no sunbeds available. More sunbeds are needed. In the 5 days that we were there. Only once we managed to get a sunbed. 8. Very outdated rooms. More like a 2 star hotel rooms and on top of that no AC. Also all 4 of us were really itchy at night. We did notice pest control guy outside the room with the name/logo clearly written on his t-shirt ie "PEST" spraying something on the carpets. As we walked past. We started choking. What ever it was it just sat on my throat. That stuff would definitely not be legal in the UK or EU. I had a sore throat for a week after that. Would I go back? No I wouldn't unless 1. they actually provided AC which they advertise and we pay for thinking they have it but they don't provide it. Without proper sleep, how can you expect pehle to wake up energetic and motivated to enjoy. 2. Actually have real variation in foods and more seating. 3. And heat their medium pool. For one tiny pool is not enough. Which becomes overcrowded. There is also no outdoor changing rooms for the swimming pool. Until these changes are not made we won't be returning. Bearing in mind that it is more expensive than the surrounding hotels. Which I dont mind but don't false advertise. If you say rooms have AC I expect rooms to have AC. When your room is 31 degrees. Nobody is going to sleep. The hotel entrance & lobby is like 5 star. The rooms on the hand 2 stars. Where even the bathroom has grout that has been gone over with a grout colour pen. Silicone coming off some areas. Overall I would say it's a 3 star hotel. Losing one star for no Air conditioning and WiFi that bearly works. Losing another star for having no indoor pool and only a tiny part of the outdoor pool heated making it overcrowded and no outdoor changing rooms. Though a positive is that they do have changing rooms at the beach. I hope RIXOS DOWNTOWN fulfill the promise of air conditioning and heat the pool outside, not just that tiny corner. As it does have great potential and excellent views. Until then this is 3 star hotel. That needs to be honest with it's customers that come here.

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