Rixos Premium Dubrovnik 5 stars

Customer review rating (ALL Rating) 4.6/5 4,431 reviews

Rixos Premium Dubrovnik - Image 1
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Liechtensteinov put 3, 20000 DUBROVNIK, Croatia

Description

Hotel extras

  • Walking distance to Old Town and its attractions

  • Premium concept and experience

  • Luxury stay and VIP service

  • Located directly on the sea side with views of the Adriatic Sea

  • Awarded Anjana Spa

Our accommodation(s)

Hotel location

Rixos Premium Dubrovnik

Liechtensteinov put 3
20000 DUBROVNIK
Croatia

GPS:42.64568, 18.09043

Telephone
Fax +385 20 200 020

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,431 reviews

Customer review rating 4.0/5

Shaun J. Couples - Confirmed reviews ALL

We stayed for 11 nights June 2026. The hotel is well located & only around a 20 minute walk away from the Old Town. All the staff are fantastic & there are plenty of facilities. Breakfast was great with something for everyone. I would have had a spa treatment but in my opinion the prices were far too high to be justified. The restaurants looked great but as my stay was bed & breakfast I only had the buffet on one occasion in the Turquoise restaurant, which again in my opinion was at the higher end of the price spectrum as were drinks at the various bars. We had a superior room with a sea view. The view from the balcony was amazing & the room was large. I was disappointed to find that the double bed was in fact two singles secured together, it was very comfortable though. There is a TV in the room with a selection of channels, but it isn't a Smart TV, so no access to any streaming platforms. There isn't a lockable door into the bathroom, so no privacy. The shower was great & there were plenty of nice little touches, such as robes, slippers Bvlgari shampoos & shower gel as well as some other cosmetic items. The air-conditioning in the room is fantastic & was very welcome. Overall despite a few things we had a fantastic stay.

Dear Shaun J., Thank you for taking the time to share your experiences from your recent stay at Rixos Premium Dubrovnik. We are delighted to hear that you enjoyed the stunning views and the prime location of our hotel, as well as the exceptional service provided by our dedicated staff. Your positive feedback regarding our breakfast offerings is truly appreciated, as we strive to cater to diverse tastes and preferences. We acknowledge your comments regarding the pricing of our spa treatments and restaurant services. Our pricing reflects the quality of the ingredients and services we offer, and we constantly evaluate our menu and treatment options to ensure they meet the expectations of our guests. We appreciate your perspective and will take it into consideration as we plan for the future. It is wonderful to know that you found your superior room comfortable and enjoyed the fantastic air-conditioning and amenities provided. We understand your disappointment regarding the bed configuration and the TV features. Your feedback will be shared with our management team to assess how we can enhance our guest experience in these areas. Regarding the bathroom privacy, we aim to provide a comfortable and enjoyable stay for all our guests and will review your comments to improve in this aspect. We are glad to hear that you had a fantastic overall stay despite the minor inconveniences. We hope to welcome you back to Rixos Premium Dubrovnik in the future for another memorable experience. Best regards, Ivana

Customer review rating 5.0/5

Siboniso N. Business - Confirmed reviews ALL

I had a wonderful comfortable stay at Rixos Premium Dubrovnik, with exceptional services, luxurious accommodation, and breathtaking views that made the experience truly unforgettable.

Dear Siboniso N., Thank you for sharing your delightful experience at Rixos Premium Dubrovnik. We are thrilled to hear that you enjoyed our luxurious accommodations and the breathtaking views that enhance our guests' stays. It is our utmost priority to provide exceptional service, and we are glad that your visit was unforgettable. We look forward to welcoming you back in the future. Ivana

Customer review rating 3.5/5

Suzanne M. Friends - Confirmed reviews ALL

We was on a bed and breakfast basis which was very good every morning but during the day and evening if you wanted a drink they were expensive being charged €19.50 for a rum and coke

Dear Suzanne M., Thank you for your feedback regarding your recent stay at Rixos Premium Dubrovnik. I am pleased to hear that you appreciated our hotel's location and cleanliness. I understand your concerns about the pricing of beverages. Our pricing reflects the quality and experience we strive to provide to our guests. We value your insights and hope to welcome you back in the future. Ivana

Customer review rating 1.5/5

Thea C. Couples - Confirmed reviews ALL

The mattress was so soft it gave me sacroiliac pain and back muscle spasms. Before Rixos , I had been feeling great in my prior two weeks of 5-star luxury travel in Croatia. The mattress at this hotel ruined the last few days of my vacation. They offered me a second , thin mattress topper in an attempt to firm it up. The lobby reeks continuously of a choking scent that hits you the instant you enter the lobby. It’s indescribably a stench I’ve never smelled before anywhere as a global, luxury traveler. The door edge and door jam from top to bottom on the hinge side of our connecting rooms were coated with years of clinging dust. Housekeeper saw it the first time the door was opened and nobody came to clean it.

Dear Thea C., Thank you for taking the time to share your experience during your recent stay at Rixos Premium Dubrovnik. I sincerely regret to learn that your visit did not meet your expectations and appreciate your feedback, as it provides us with valuable insights into areas that require attention. I am sorry to hear about the discomfort you experienced with the mattress. We understand that a good night's sleep is essential for our guests' overall experience. While we strive to provide a variety of bedding solutions to accommodate different preferences, I apologize that the mattress did not provide the necessary support for your needs. Your comments regarding the mattress topper will be taken into consideration as we review our bedding options. Regarding the air quality in the lobby, I regret that you found the scent unpleasant. We take pride in maintaining a fresh and inviting atmosphere for our guests. I will ensure that our team investigates this matter and addresses any issues that may contribute to odors in our common areas. Additionally, I would like to apologize for the cleanliness oversight you encountered with the connecting rooms. Our housekeeping team is trained to uphold high cleanliness standards, and it is disappointing to hear that this was not reflected during your stay. Your feedback will be shared with our team to reinforce the importance of attention to detail. Thank you once again for your comments. We value your input and hope to have the opportunity to provide you with a more enjoyable experience in the future. Best regards, Ivana

Customer review rating 5.0/5

Richard E. Couples - Confirmed reviews ALL

The hotel was amazing. The room was v comfortable, the food & drink were delicious and the staff were very welcoming.

Dear Richard E., Thank you for your kind words regarding your recent stay at Rixos Premium Dubrovnik. We are delighted to hear that you found your room comfortable and enjoyed our culinary offerings. It is always our aim to provide a warm and welcoming atmosphere for our guests, and we are pleased that our staff contributed to your enjoyable experience. We look forward to welcoming you back in the future. Ivana

Other web-users rate our hotel

  • 1,602 reviews 9.1/10 Location
  • 2,546 reviews 7.8/10 Room
  • 2,893 reviews 8.6/10 Service
  • 19 reviews 4.4/10 WiFi
  • 1,530 reviews 7.9/10 Food
  • 1,301 reviews 9.5/10 Breakfast
  • 752 reviews 5.8/10 Cleanliness
  • 591 reviews 3.8/10 Value

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