Rixos Premium Dubrovnik 5 stars

Customer review rating (ALL Rating) 4.7/5 6,198 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to Old Town and its attractions

  • Premium concept and experience

  • Luxury stay and VIP service

  • Located directly on the sea side with views of the Adriatic Sea

  • Awarded Anjana Spa

Our accommodation(s)

Hotel location

Rixos Premium Dubrovnik

Liechtensteinov put 3
20000 DUBROVNIK
Croatia

GPS:42.64568, 18.09043

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  6,198 reviews

TripAdvisor Rating  4.5/5  1,222 reviews

Certificate of excellence 2023

Celebration weekend

TripAdvisor rating 5.0/5

danis139 Couples - TripAdvisor review

We had the great pleasure of staying here for three nights celebrating our 30 th wedding anniversary , when we checked in by Ugur Yeni he was extremely friendly and helpful , and had upgraded our room to a corner suite , which was incredible ,they also gave us a bottle of champagne and the most beautiful and tasty dessert. We also used the extremely well equipped spa with a lovely heated swimming pool , saunas steam room plunge pools igloo room , although i didnt use the gym its very well equipped, The hotel is a great location and a 20 minuet walk into the old town , our only disappointment was the the cable car had closed three days earlier for the winter , which means we will have to come back in the spring ……

Dear denis139, Thank you for taking time to leave us such a kind review. We are pleased to read you had an enjoyable stay with us for such a special occasion. Hope to have another opportunity to welcome you back in the near future. Sincerely,

One of the worlds great hotels

TripAdvisor rating 5.0/5

Steve G TripAdvisor review

One of the worlds great hotels in an idyllic location with fantastic service The staff were exemplary in every way The rooms and outlook are superb We spent four nights here in October 2023 and can’t wait to return

Dear SteveG29, Thank you very much for staying at our hotel and for sharing your feedback with us. We are happy to read such a positive comments about our staff, location, rooms and service as well. It would be our pleasure to welcome you back and provide you the premium service one more time. Kind Regards,

Beautiful location

Customer review rating 5.0/5

Salma J. Friends - Confirmed reviews ALL

I had an amazing time. We were welcomed by Mr Karlo, he is very friendly and has excellent customer service skills. He is very welcoming and compassionate about his job. The hotel and services were excellent and friendly staff. The only downfall was the cleaning in the rooms. The cleaning was not good standard, there was a lot of dust and bathroom floors not very clean. Other than that I would definitely come again and recommend. Thank you

Dear Musarat B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect Stay at an Amazing Hotel

Customer review rating 5.0/5

Mr &. M. C. Couples - Confirmed reviews ALL

From the moment we arrived, with the stunning views across the bay and the warm welcome from Karlo, our stay was perfect. Our room had breathtaking views and we had everything we needed. The facilities were ideal, the food was great - our waiter (short with glasses and a moustache) was very friendly and courteous. Great pool - very convenient for the City and we swam in the sea in November. Definitely worth paying a little extra for a sea view.

Dear Mr & Mrs C., Thank you for your wonderful review of your stay with us at Rixos Premium Dubrovnik. We are delighted to hear how much you enjoyed your stay, especially the breathtaking views from your room, the great food, and the convenience of our facilities. It is wonderful that you were able to take a swim in the sea even during November! We are very grateful for all the kind words and appreciate that you chose to spend some extra money on a sea view. At Rixos Premium Dubrovnik, we strive to provide all our guests with an unforgettable experience and we are glad that we were able to meet or exceed your expectations in this regard. Thank you for choosing us and we hope to welcome you back soon! Ugur Yeni

Well located

Customer review rating 5.0/5

Shazia C. Friends - Confirmed reviews ALL

I must say our stay was quite pleasant but could have been even more special had the management accepted our requests as we went in November which is not a busy season. The requests made was for sheesha and green tea on the house at the restaurant but manage was actually quite rude to the staff we requested to forward it.

Dear Salma J., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,964 reviews 9.2/10 Location
  • 3,012 reviews 7.9/10 Room
  • 3,586 reviews 8.7/10 Service
  • 8 reviews 7.1/10 WiFi
  • 1,804 reviews 7.7/10 Food
  • 1,514 reviews 9.2/10 Breakfast
  • 942 reviews 6.1/10 Cleanliness
  • 745 reviews 9.2/10 Wellness Area

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