Rixos Premium Dubrovnik

Lovely hotel, great position, good food and friendly helpful staff. Only two minor negatives. Piano music in restaurant very intrusive and annoying. Pianist’s no doubt talented but for the most part played a a bunch of random notes which didn’t form any sort of tune or melody. Very few songs recognisable and style better suited to jazz club than restaurant. Our room had magnificent views but was on the ninth floor which is immediately below the restaurant. This meant that before, during and after meal times we had to put up with the noise of chairs and tables being dragged and scrapped around the floor. This wouldn’t have been a problem but for the fact that it sometimes occurred very early in the morning and late at night when the restaurant wasn’t even open and disturbed our sleep. With the restaurant closed the noise was presumably, being made by the staff which is a little disappointing. Not major problems, however, and wouldn’t prevent us from returning.

We loved our visit to the Rixos Dubrovnik, wonderful location with a lovely stroll to the old town. Wonderful welcome from the reception staff . The view from our room was spectacular, unreal! Pool area and pool bar were spotless. No problem getting a lounger & bar/snack and service was excellent. Room itself was very comfortable & clean. Loads of products eg. Shaving kit/dental kit available which was great. Bed and pillows very comfortable. Breakfast choice was great, couldn’t have offered more. Bit pricy but lovely for a treat. Will definitely visit a Rixos hotel again.

The Rixos Premium Dubrovnik is undoubtedly a great place to stay. The location is perfect - close enough to walk into the Old Town, but far enough away to get out of the hustle and bustle. The views from the hotel are stunning (make sure you get a room with a sea view). The pool area is very nice. There is easy access into the beautiful clear sea and we never had a problem finding a sun lounger (mid September). The welcome and service from the staff is also extremely good, and there were many options at breakfast which can be eaten on the terrace with sea views (if you're lucky enough to get a table outside). We were, though, a little underwhelmed with the room itself. It was perfectly pleasant, being a good size with a big comfy bed. The view from our terrace was also fantastic. But for a 5* hotel there are some small things that could be improved e.g. some relaxing chairs/loungers on the terrace, a coffee machine (rather than just instant coffee) in the room, perhaps somewhere to hang wet swimming stuff outside. It also felt a little like it was due a slight refurb/refresh. In addition, food and drinks at the hotel are extremely expensive - perhaps that is to be expected, but we do think the prices are a little excessive. Overall, we enjoyed our stay a lot and would certainly stay here again. But on a value for money basis, given the price and the comments above about the room, it's a 4/5.

Incredible experience at this hotel! Cannot fault a single thing. The food, the staff and the facilities were second to none. Erdinc the poolside manager was extremely hospitable and accommodating. Will definitely be coming back here and to other Rixos hotels!

The hotel is a main building set directly on the see . I’m my opinion there is a lot to be done in order for it to arrive to the five star status that it is promoting. The reception staff are excellent and the view from the room balcony is rewarding but the service in all the other posts of the hotel is pretty basic and slow. Additionally the hotel management should look deep into the problem that there is a green house feeling especially on the top floor and the clima control is not helping at all . Over all Dubrovnik is a beautiful place and I recommend this place for a two day visit to everyone .