Fabulous location with great links to travel into central London. Room with a balcony was ideal to take advantage of the glorious weather. Staff all really helpful and friendly. Room was comfortable and clean. Breakfast was ideal and great value included in room price

交通方便，附近有地鐵站，並有不同檔次的歺廳供選擇，環境旺中帶靜，附近更有展覽館及休憩公園，酒店舒適，唯一缺點是房中沒有小雪櫃。

Excellent for visiting museums + close to the tube and bus stops. Friendly staff and good continental breakfast options. Room was a decent size and very clean + king-size bed. If available, think it's worth paying the extra for a room with a little terrace at the back of the hotel so you can sit outside and enjoy the trees/fresh air/quiet after a day in town. It's a well-run and maintained hotel, and convenient for Waitrose over the road + many eating/drinking options.

A wonderful break with excellent staff who went the extra mile to make our stay great. Location is close to Gloucester Road tube station, several shops and a good choice of restaurants. Would definitely stay again

If you are looking for a friendly hotel, with good transport links for London. Then this is the ideal place to stay. Rooms have everything you would wish for and if you go for a little extra the rooms with there own outside terrace are great.

Would give NO stars for sleep quality if the questionnaire allowed. Everything else 5 star and good anti COVID precautions BUT alarm so loud and having to get dressed meant couldn’t then get back to sleep

Wonderfully close to Underground and Boots and other amenities. Very friendly staff. Very pleasant lounge area in lobby. Loved the cosy boutique feel to this hotel. Room was bigger than expected. Very peaceful sleep. Bathroom needs more shelves and hooks. Otherwise it’s spotless!

Staff friendly, good location and fair price. Liked simplicity of processes for checking in etc. Room could have been cleaner. Some dings and odd stains on walls and curtains. Bed a little on the hard side.

This hotel is the typical kind of place you enjoy to stay. I remember it as a Best Western and was really surprised by such a change in a good way. It is style so charming area and a typical victoria style building. Rooms are very convenient and you find all necessary to enjoy a pleasant stay without of course asking to be in a palace. Just enjoy simplicity and confort ! The main point of the hotel is the so kindly team, perfect at all points. Warm welcoming, always at disposal with touching attention when you arrive in your room and even a kindly word on special occasions. So I still do recommend this hotel in such area very useful for museums, Harrods, straight tube line to main trains stations and center town, with even a us in front of the door. Maybe the only think would try to change next step would be to offer a traditional English breakfast in the morning even by ordering it the day before. I loved my stay and would for sure be back again finding this warm and charming atmosphere.

As everybody, I'm usually reluctant to book an Ibis but I'm not regretting having booked this one. The rooms might not be the biggest but they have all the essentials, are very clean and some even have a small terrace. One of the lifts was not working so it was a bit of a challenge to reach the other one but the staff has done a wonderful job to sign post everything. The breakfast is very basic though - there are some boiled eggs, cold meats, cereals, toast but don't expect a proper full breakfast. Location is great just by the Gloucester Road tube station and there are few supermarkets and restaurants around as well.

Stayed at this hotel for location as really very handy for Heathrow and all in all quite central. The hotel is in good decorative condition - with the reception area particularly attractive and comfortable. The rooms - many of which are on a busy road were well insulated and there was hardly any noise. The real stars of the hotel are the staff - a young team, which were each and everyone very helpful and accommodating. I was particularly impressed with Hassani - who was stylish, fun, efficient and took great care of my stay - Thank You Hassani - The breakfast was continental - quite good - although busy and not very much space - was well organised well by Guiliana who did a good job in keeping everyone happy. All in all an enjoyable stay.

Good stay at this hotel, the employees were kind and available at any time. The location is perfect for a trip in london. Breakfast was really good. However i found that my bed sheets had spots (i dont what that was, maybe blood?)

Unfortunately the lift was inactive but the staff went out of their way lifting our luggage up the stairs to our room and then back down on our departure. We are elderly and can't thank them enough. I would also like to point out that the lighting in the rooms is insufficient - ot was very difficult to see when trying to read, put make u p on etc.

2nd time we have visited this hotel. Both visits have been really good. The rooms are clean and comfortable and the quality of the breakfast is superb. It was lovely on both visits to be greeted at breakfast by Sun Fung who is constantly cheerful, helpful and hardworking, a credit to your hotel. There now seems to be a policy of only providing one pillow each. My husband and I are over 70 and would prefer not to have to request a second pillow.

Reception Staff were very friendly and helpful. Location was great for our purposes. Hotel is a rabbit warren but consistent with old structure and conversion to maximise bed space. Bedroom was tight on space but bed comfortable. Took a while for hot water to run through to the shower. Breakfast was a scrum down [9am], limited seating & staff struggled to keep up with demand. But food was fine when you could get it! MOVE THE TOASTER TO A QUIET CORNER to avoid congestion and therefore difficulty in reaching food items whilst in its current location. Would consider staying at this hotel again.