宜必思尚品伦敦格洛斯特大道酒店（2018 年 1 月开业） 3 星

STAY AWAY. We booked a one night stay after a friend recommended this hotel. There is no check in desk - the staff sits at a coffee table and it feels like checking into a dorm room. The hotel is old, outdated and DIRTY. We got to our room, the size was comparable to a coat closet. The walls, carpet and beds were all dirty. The carpet and walls throughout the hotel were disgusting. It was possibly the dirtiest hotel I’ve ever stayed in. Upon contacting “front desk staff”, they said their manager wasn’t in and couldn’t approve a refund. They showed us two other rooms - one was in the same condition, the other was in the same condition and smelled like stale smoke. We opted to cancel our reservation after checking in and thankfully the manager did the right thing by refunding our stay.

Stayed for four nights, we had a room called the works, it had heaps of space in the room for 2 large suitcases and hand luggage, not huge space of hanging up anything if you needed it but they do have a little closet in the room. Aircon worked well to the point we switched it off some nights as we got too cold! Breakfast is not what they show in their pictures with the big hams etc and sounds like they've cut back a lot compared to when my parents stayed here back in 2019, still enough though for a quick grab and go continental breakfast, they even let us wrap up a roll when we had a early morning train the day of checking out. Location wise it's great for being out of the real hustle and bustle of London but still close enough to everything via the tube or bus. Gloucester Rd station is right across the road (handy coming from Heathrow on the one line (blue), and the bus stop is right on the door step. Staff were friendly and the reception has a very chill and casual vibe.

I booked myself to the Ibis Styles London Gloucester Road for 9 nights in a larger room. I wish to thank the team for making my stay a wonderful comfort time; particularly Anish, Erik and ESPECIALLY Sehila. Everyone was very helpful and always trying to make my stay more comfortable even when it has been. Upon my arrival, as requested in my booking, I was given a quiet room on a high floor with a view. It came with a small balcony with 2 chairs and a nice table looking into a large yard. The bed was very comfortable and the bathroom of adequate size. All very nice and clean. Regrettably, I felt the room was very small and did not represent the pics on the website. But Sehila was very kind to explain that those in the pics are on the lower floors and she was please to show me those rooms and if prefer, she can moved me to one that is available. Which a couple night later, I moved to an amazing room. Thank you Sehila, Anish and Erik! Hope to see y'all very soon!!!

Really good stay. Lovely staff- especially Anish who was welcoming and very friendly. Great location, easy access to the tube and also you can walk places. I would definitely recommend this to others and would return to this hotel in the future.

The Hotel is conveniently located near Gloucester Road Station, near to V&A-, Science- and National History Museums. Hyde Park is just a couple of minutes away for a morning run. There are many nice Cafes to explore in Kensington! We were warmly welcomed and said good bye by Anish at the reception. He had reserved for us the room we had asked for. The tube-styled decor of the hotel looks very nice. We haven't had breakfast at the hotel this time, so I can't say anything up-to-date about that. It used to be rich with lots of nice coffee. We can confirm that the fire alarm works as expected as a guest having a hot shower in the middle of the night raised it:-) New coffee was refilled by room service but water wasn't. So be got some at Tesco right around the corner at the station. I'm really looking forward to stay there again sometime. My weekend tipp: On Fridays check for V&A Lates. When there on Saturday get up early, have breakfast, walk through Hyde Park (Kensington Palace, Princess Diana memorial Playground) to Portobello Road. Portobello Road gets extremely crowded bast 12pm, make sure to get there early.