伦敦海德公园美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 870 评论

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描述

酒店其他优惠

  • 坐落在宁静的花园广场上,距离帕丁顿站仅 2 分钟步行路程。

  • 新近翻修的精品酒店,位于海德公园旁边,只需 15 分钟即可抵达希思罗机场。

  • 我们在这座维多利亚时期的建筑中开创性地融入了现代元素,借助高高的天花板,营造出温馨的城市联排住宅氛围。

  • 酒店设有酒吧、餐厅和健身房,并配备豪华的洗浴用品和奈斯派索咖啡机。

  • 会议和活动设施最多可容纳 50 人,还提供专属的活动策划师。

我们的客房

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酒店位置

伦敦海德公园美居酒店

8 14 Talbot Square, Paddington
W2 1TS 伦敦
英国

GPS:51.515033, -0.174291

抵达和交通

酒店服务

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酒店内
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bella Italia Paddington

全天营业,每天供应早餐、午餐和晚餐。我们的餐厅氛围温馨,提供优质服务和精选的意大利美食,是放松休息的理想场所。将经典意大利美食带到伦敦。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  870 评论

TripAdvisor 评级  4.0/5  1,008 评论

卓越奖 2024

Amazingly friendly Staff

Tripadvisor 评级 4.0/5

Manchingo Couples - 经 TripAdvisor 认证的评论

Stayed one night as part of a packaged event in Hyde Park Not a hotel i would have normally chosen The room was extremely compact But was clean and adequately equipped Some free mini bar items included which was good However I have to say that all of the staff we encountered were extremely friendly and professional The girls on the Front Desk were excellent The breakfast room was very busy but despite this it all ran so smoothly Once again with happy courteous staff 10/10 for Service all round Well Done !

Dear Manchingo, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive stay. Your kind words about our staff have warmed our hearts. We strive to provide a welcoming and professional service to all our guests, and it’s wonderful to hear that our team, especially the girls at the Front Desk, made such a positive impression on you. We’re glad that you found your room to be clean and adequately equipped, despite its compact size. We’re also pleased to hear that you appreciated the complimentary items in the mini bar. It’s great to know that, even though the breakfast room was busy, everything ran smoothly and you were met with courteous service. We aim to provide a seamless experience for all our guests, no matter how busy we are. Your 10/10 rating for our service is the highest compliment we could receive. Thank you for your recognition. We will continue to work hard to provide excellent service and hope to welcome you back in the future. Kind Regards, Imed Chikhaoui

Cockroaches and terrible customer service - avoid at all costs

Tripadvisor 评级 1.0/5

Lucy P 经 TripAdvisor 认证的评论

Avoid this hotel at all cost. We booked to stay for a special night away. We returned to our room to watch 2 cockroaches scuttle under the door into our room. We managed to squash one but the other escaped before we had opened the door and turned the light on. The staff response was shocking. They admitted they knew there was an infestation, told us they had no room they could move us too and only after some pressure helped us find alternative accommodation as it was 2am. When they did, they expected 2 females to walk alone to the new hotel with our bags at 2am in the pouring rain. I have now been chasing the refund they promised for over a month, having only received a small amount of the total they agreed to refund me, so I am still out of pocket from having to pay for two hotel rooms. Terrible experience and customer service. @mercure @mercurelondonhydepark @londontowngroup

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

Tripadvisor 评级 3.0/5

citymusiclover 商务住宿 - 经 TripAdvisor 认证的评论

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

Overnight stay in London

Tripadvisor 评级 5.0/5

debbie t Couples - 经 TripAdvisor 认证的评论

What a little gem of a hotel. Very quiet location but very close to Paddington station. The rooms are smaller than we are used to but spotlessly clean. We had a great nights sleep in a very comfortable bed. Would definetly stay here again. Excellent value for money and will be recommending to our friends and family.

Dear Debbie T, Thank you for your lovely review of our hotel. We are thrilled to hear that you had a wonderful stay with us and that you found our hotel to be a little gem. We appreciate your kind words about our quiet location, cleanliness, comfort, and value for money. We are glad that you would definitely stay here again and that you will be recommending us to your friends and family. We look forward to welcoming you back soon and making your next stay even more enjoyable. Kind Regards, Imed Chikhaoui

It was central to what we wanted.

Tripadvisor 评级 4.0/5

aldavril Couples - 经 TripAdvisor 认证的评论

We had an enjoyable 4 night stay here. So close to what we wanted to see. Kensington Palace, Hyde Park those lovely little squirrels and close enough to do a walk to Abbey Road. The staff were friendly. Our room with our upgrade was spacious enough for us. It was a lovely bed and a beautiful quiet location. Great to have Italian restaurant on the premises. We liked it.

Dear Aldavril, Thank you for your lovely review and for choosing our hotel for your 4 night stay. We are happy to hear that you liked our central location, friendly staff, spacious room, comfortable bed, and Italian restaurant. We are glad that you had a chance to visit some of the nearby attractions, such as Kensington Palace, Hyde Park, and Abbey Road. We appreciate your feedback and we hope to welcome you back soon. Kind Regards Imed Chikhaoui

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其他网络用户评价我们的酒店

  • 676 评论 9.8/10 位置
  • 949 评论 5.9/10 房间
  • 784 评论 8.3/10 服务
  • 12 评论 7.1/10 上网
  • 550 评论 3.5/10 舒适度
  • 289 评论 7/10 清洁度
  • 226 评论 8/10 早餐

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