伦敦海德公园美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 895 评论

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8 14 Talbot Square, Paddington, W2 1TS 伦敦, 英国

描述

酒店其他优惠

  • 坐落在宁静的花园广场上，距离帕丁顿站仅 2 分钟步行路程。

  • 新近翻修的精品酒店，位于海德公园旁边，只需 15 分钟即可抵达希思罗机场。

  • 我们在这座维多利亚时期的建筑中开创性地融入了现代元素，借助高高的天花板，营造出温馨的城市联排住宅氛围。

  • 酒店设有酒吧、餐厅和健身房，并配备豪华的洗浴用品和奈斯派索咖啡机。

  • 会议和活动设施最多可容纳 50 人，还提供专属的活动策划师。

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酒店位置

伦敦海德公园美居酒店

8 14 Talbot Square, Paddington
W2 1TS 伦敦
英国

GPS:51.515033, -0.174291

电话
传真 +44 20 7341 7676

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bella Italia Paddington

全天营业，每天供应早餐、午餐和晚餐。我们的餐厅氛围温馨，提供优质服务和精选的意大利美食，是放松休息的理想场所。将经典意大利美食带到伦敦。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  895 评论

TripAdvisor 评级  4.0/5  1,021 评论

卓越奖 2024

Convenient Location Near Paddington Station

Tripadvisor 评级 4.0/5

Karla G 经 TripAdvisor 认证的评论

For this trip to London, I wanted to try a hotel near Paddington Station, as I was planning to take the Heathrow Express. After some research, I found Mercure Hyde Park, which is just a block away from the station—a super convenient location, both for getting to/from the airport and exploring the city. While the location is great, I did feel that the area near Talbot Square felt a bit unsafe when returning to the hotel in the evenings. I later discovered a hallway that connects to Hotel Indigo’s lobby—a great shortcut if you want to avoid that entrance at night or don’t want to navigate the corner with luggage. My room had all the basics and was a decent size for me as a solo traveler, though it might feel tight for two people. The hallway leading to the room was narrow, but I assume that allowed for more spacious rooms. Despite being next to the lift, I wasn’t bothered by noise—only the occasional sound of other guests coming and going, but nothing from the lift itself. Nights were quiet and restful. The minibar beverages were complimentary, which was a lovely touch that added to the experience! Breakfast was fantastic! The variety of options and the additional mini-buffet (juice, fruit, yogurt, cold meats, etc.) were satisfying and a great way to start the day! The front desk team was friendly and accommodating, especially when I asked to have my bill split and emailed in two parts—they went the extra mile, which I appreciated for managing my expenses. I would stay here again if I’m traveling solo and want to be near Paddington. However, for families, I’d suggest considering other options, as the rooms can feel a bit tight.

Dear Karlagalvanv, Thank you for your detailed review! We’re thrilled to hear that you enjoyed your stay at Mercure Hyde Park Hotel and found the location so convenient for your travels. It’s great to know that the room met your needs as a solo traveler and that the complimentary minibar beverages added to your experience. We’re also glad our front desk team could assist you with your billing request. Your tip about the hallway shortcut through Hotel Indigo’s lobby is very helpful for future guests. We appreciate your recommendation and look forward to welcoming you back on your next visit to London! Safe travels! Kind Regards, Imed Chikhaoui

Helping hand

Tripadvisor 评级 5.0/5

Juliane B 经 TripAdvisor 认证的评论

We had a change in travel plans due to family issues in the USA and we had booked to stay for three nights but had to cancel our booking on the day we arrived. The hotel were incredibly helpful in helping us out by cancelling the booking and refunding us the funds minus a fee. I cannot thank them enough for their understanding.

Dear Julianeb564, Thank you so much for your kind words. We understand that unexpected changes can happen, and we’re glad we could assist you during a challenging time. Our team always strives to provide the best service possible, and it’s heartening to know that our efforts made a difference for you. We hope to welcome you back in the future under better circumstances. Kind Regards, Imed Chikhaoui

Just ok, and quite noisy

Tripadvisor 评级 3.0/5

W x 经 TripAdvisor 认证的评论

While the hotel is in a decent location for Paddington station, it wasn't so good when the adjoining building had people begging sitting on the steps outside. Also when we returned from an evening at the theatre, we found a group of Uber bike delivery drivers congregating just outside. I made the reservation in June, and while I fully understand room requests cannot be guaranteed, I had requested twin beds away from the lift/ elevators. The first room we were allocated was next door to the lift, with its associated noise, very narrow corridors, guests entering or exiting the lifts were very loud, and we could hear everything. We were then offered a ground floor room right next to reception and the bar. Another room was offered on the top floor, directly opposite the lift, with its bells ringing a the doors opened and closed. All we wanted was a bit of peace and quiet. But I won't be using Mercure hotels again. Breakfast was served in the Bella Italia restaurant. It was OK but the coffee was undrinkable, and really the staff were not very friendly in there. Just lucky it was only for one night,

Dear Franklynalouishus, Thank you for your detailed feedback. We’re sorry to hear that your stay did not meet your expectations. We apologies for the noise issues and the inconvenience caused by the room allocations. Your comments about the breakfast and staff service at Bella Italia have been noted and will be addressed. We appreciate your input and will use it to improve our services. We hope you might consider giving us another chance in the future. Kind Regards, Imed Chikhaoui

Meh - maybe book elsewhere

Tripadvisor 评级 3.0/5

Cameron P 经 TripAdvisor 认证的评论

While this hotel has recently been refurbished, the rooms remain very noisy and you can hear everything happening in the hallway. very hard to get any rest we poor quality beds and pillows. location is great easy walking distance to Paddington station. Staff seem a little disinterested and none of my Accor Gold benefits were acknowledged or provided. When we check-out out at 9am a day earlier than booked. reception didn't seem interested as to why we might be leaving early and did not enquire to the reason for not staying our final night (paid for and non-refundable). they just check us out and sent us on our way.

Dear Cameron_James_88, Thank you for your feedback. We apologies for the issues you experienced during your stay. We are sorry to hear that the noise levels and bed quality did not meet your expectations. Your comments regarding the staff’s attentiveness and the lack of recognition for your Accor Gold benefits are concerning, and we will address these matters with our team to improve our service. We appreciate your positive note about our location and recent refurbishment. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Kind Regards, Imed Chikhaoui

Great fromt desk service

Tripadvisor 评级 5.0/5

Climber52353238404 经 TripAdvisor 认证的评论

The hotel is fantastic. I have to mention that Witek at the front deck made my visit very special. He was so helpful and really went above and beyond. I would visit again just because of him. Thank you! The gym is great as well. I come to this hotel every time I am in London.

Dear Climber52353238404, Thank you for your fantastic review! We’re delighted to hear that Witek made such a positive impact on your stay. Our team strives to provide exceptional service, and it’s wonderful to know we succeeded. We’re also glad you enjoyed the gym and our overall facilities. We look forward to welcoming you back on your next visit to London! Kind Regards, Imed Chikhaoui

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其他网络用户评价我们的酒店

  • 705 评论 9.8/10 位置
  • 975 评论 6.2/10 房间
  • 806 评论 8.6/10 服务
  • 16 评论 8.5/10 上网
  • 566 评论 3.7/10 舒适度
  • 303 评论 7/10 清洁度
  • 235 评论 7.7/10 早餐
  • 12 评论 9.2/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。