伦敦EARLS COURT宜必思酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 11,736 评论

安心悦界(ALLSAFE)认可酒店

+ 16 服务

酒店其他优惠

  • 地下停车场,提供住店客人价格优惠

  • 提供覆盖整个酒店的免费无线网络

  • 距离西普顿站和伯爵宫站只有很短的步程。

  • 前往 George & Dragon 酒吧放松身心,享用饮料和一流的美食。

  • 方便前往肯辛顿、切尔西、哈罗德百货、西区、牛津大街

酒店位置

伦敦EARLS COURT宜必思酒店

47 Lillie Road
Earl's Court
SW6 1UD 伦敦
英国

传真: (+44)207/3814450

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 公交车:  190路 HAMMERSMITH站

  • 乘飞机

    伦敦城市机场 达到 19.79公里 / 12.3 英里

  • 乘飞机

    希思罗机场 达到 22.53公里 / 14 英里

  • 乘飞机

    盖特威克机场 达到 54.23公里 / 33.7 英里

  • 乘火车

    WEST BROMPTON(车站名) 达到 0.5公里 / 0.31 英里

GPS:51.486217, -0.199267

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客房

热情温馨,充满现代感和舒适,床缛舒服,浴室功能齐备。宜必思 客房拥有一切使您爱上它

您的会议和活动

我们的会议室

  • 会议室数量:18

  • 最大面积:1,260 平方米

  • 最大容量:1200 个人

  • 最大宴会容量:800 个人

了解更多信息

伦敦EARLS COURT宜必思酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.1/5

11,736 评论

TripAdvisor 评级 3.5/5

5,563 评论

Great location

Tripadvisor 评级 3.0/5

JR1812 01/12/2021 经 TripAdvisor 认证的评论

We have stayed here many times and decided to opt for superior rooms this time- what a disappointment. The rooms 1003 and 1004 hadn’t been refurbished and were at best “tired”. The pillows were very hard and offered little support. The breakfast was great value for money and the location is ideal for exploring London.

Strategic Location

Tripadvisor 评级 4.0/5

Wyntre2020 29/11/2021 经 TripAdvisor 认证的评论

The hotel is only 5 minutes walk to the nearest train station (subway) which is very convenient. The breakfast buffet is also good although there’s not much choices as its an English breakfast menu only. Loads of restaurants within the area so you can have choices to eat out instead. There was a delay in checking in as there’s a problem in the family room availability even if our hotel reservation has been fully paid already thus we expect our room should be ready when we arrived. The room is not sound proof though as you can hear the noises in the hallway. Overall, we had a good time.

Good value in West London

Tripadvisor 评级 4.0/5

matthewv651 Business - 08/11/2021 经 TripAdvisor 认证的评论

I needed an inexpensive hotel, and this was it. Not sure what others expected but it met my expectations. It is an Ibis, though clearly not fitted out to the normal model. The rooms were clean, but tired, and basic. I had a comfortable night, no issues. Check in good, could do with extra staff on check out. Only gripe was cold food at breakfast, a shame as ingredients are good.

Dear Matthew, Thank you for your kind review. We aim to provide the best service we can in all areas and it seems we may have fallen short in our breakfast service for which we apologise. We have taken note of your comments and they will be used to improve our service. We are glad that otherwise, you had a pleasant stay with us and appreciate your kind mention of our high standards. We all hope to welcome you back on a future visit. Kindest regards, Ms Andriana Kyriakaki, Guest Experience Coordiantor

budget hotel ; have stayed in better ones

Tripadvisor 评级 3.0/5

DayTrip581984 07/11/2021 经 TripAdvisor 认证的评论

wifi poor dust on tv & mirrors problematic door lock several attempts to enter the room housekeeper did not lock door after the room was cleaned 1 day door left on the catch staff + breakfast very good

Dear Daytrip581984, Thank you for taking the time to provide this feedback. It’s great to read that you enjoyed our breakfast buffet and found our staff members to be accommodating! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. Please do not hesitate to bring any issues or concerns you may have to our attention, so that we may take the necessary action. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Mr Jordan Grant Front Office Manager

wish we were there.

Tripadvisor 评级 3.0/5

davidkL7198YQ 02/11/2021 经 TripAdvisor 认证的评论

due to the covid outbreak,unable to leave australia.due to booking conditions couldnt get a refund.so a family member used our reservation.so when anyone books check the conditions.but the hotel is very good,stayed there before.dont know if i would rebook yhere.

Dear Davidkl7198Yq, Thank you for your positive review. It is rewarding to know that your family members were satisfied with your stay. We would love to hear any suggestions that you may have on how we may have made your visit a perfect one. We hope to have the opportunity of welcoming you back in the future. Best regards, Mr. Jordan Grant Front Office Manager

My Choice of Location

Tripadvisor 评级 5.0/5

quartznext Business - 27/10/2021 经 TripAdvisor 认证的评论

This Hotel is really the kind of place you want to wake up in and be able to not want to get out of bed and go out for walks as the entire pleasant experience will make you want to feel not just great but fantastic being there. Again the whole staff force are well trained and assertive to help and assist you whenever, where ever you need support, advice or direction towards resources and places of interest near the Hotel. So yes... If your looking for a place you will never forget about your stay then look no further than the IBIS London Earls Court hotel as your next port of call. I shall be there again in November and December of 2021. See you there to experience the wonderful reception I get as I did in October 2021..

Hi Quartznext, Thank you for your feedback! It was a pleasure to receive your positive feedback regarding our location and rooms. Ensuring the comfort of our guests is a top priority, so we are especially pleased to know that you were satisfied in this respect. It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. We would be delighted to welcome you back on another occasion. All the best, Ms Andriana Kyriakaki, Guest Experience Coordiantor

Great Budget Hotel

Tripadvisor 评级 5.0/5

steve M Business - 19/09/2021 经 TripAdvisor 认证的评论

Good place to stay if in Earls Court, West London Area. Nice bar, clean comfortable rooms and plenty of bars & restaurants in the area. Friendly helpful staff Plenty of onsite parking is available if needed.

Dear Steve M, Thank you for this excellent review following your recent stay. We are thrilled that we were able to exceed your expectations! Such positive feedback will motivate us to continue with our efforts to provide each guest with an exceptional experience. We look forward to the pleasure of welcoming you back again in the future. Many thanks, Ms Andriana Kyriakaki, Guest Experience Coordiantor

London Overnight

Tripadvisor 评级 3.0/5

eliza070 18/09/2021 经 TripAdvisor 认证的评论

Stayed at this hotel several times over several years and find it convenient for a short stay in London. There is a bus from outsdie the hotel to th West End and it is a ahort walk to the tube station (West Brompton or Earls Court). Full or continental breakfast available. Do not use the bar/restaurant forlunch or dinner , as prefer to eat out, but it s there if weather is poor or do not want to go out.

Dear Eliza070, We are grateful for the time you took to review your recent stay. We are delighted to learn you had a memorable stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We appreciate your understanding of the current situation and can assure you that we are working hard to ensure our service is soon back to the expected level, We hope to welcome you again in the future. Best wishes. Ms Andriana Kyriakaki, Guest Experience Coordiantor

A shambles!

Tripadvisor 评级 1.0/5

Russell F 08/09/2021 经 TripAdvisor 认证的评论

I stayed 2 nights in the Ibis London Earls Court Hotel. For some bizarre reason I have been overcharged by £370 - totalling over £600 for the two nights. Two amounts were taken from my bank account. There is no reason given for the extra payment taken. Trying to contact the hotel is impossible and they neither answer the phone or respond to emails. I paid for the parking in advance but the guy on reception tried to charge me twice for parking. As an excuse he said that the online bookings for Ibis are completely separate to them and don't know what the others are doing! The TV didn't work either and the room felt 'tired' with the silicone sealant black with mould in several places. When I spoke to the main customer services, the person I spoke to wanted me to send my bank statement to prove that I had been charged twice. I will not be staying at Ibis again, as there seems to be a don't care attitude, and their IT systems plainly do not work. At the time of writing I am still awaiting the £370 refund!

Dear Russell F. Thank you for leaving us this review of your recent stay. We truly value all feedback and I sincerely apologise that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager. Please feel free to contact me directly at my email h5623-re7@accor.com, so we can find a solution. We hope you will consider staying with us again in the future. Best regards, Ms Andriana Kyriakaki, Guest Experience Coordiantor

位置好

客户意见评级 3.0/5

L. 情侣住宿 - 07/09/2021 所有已确认评论

位置好,可以開窗

尊敬的 Sui Fong L.: 十分感谢您花时间告诉我们有关您在 ibis London Earls Court 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Ibis,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

A short stay hotel

Tripadvisor 评级 3.0/5

934ivanj 05/09/2021 经 TripAdvisor 认证的评论

The infrastructure is a bit tired, e.g. scuffed woodwork in the bedroom, loos fittings in the bathroom but the hotel is clean and comfortable. It also has one of the best breakfasts around; worth staying just for that.

Dear Ivan Buchanan, Thank you for taking the time to share your opinion with us. We are delighted that you enjoyed your stay with us. While we do carry out maintenance whenever necessary to keep our rooms up to date, we have noted your comments and will be taking them into consideration. On the other hand, we are glad we were able to help start your day off on the right foot with our tasty breakfast buffet. We hope to be able to welcome you back in the future. Kindest regards, Ms Andriana Kyriakaki, Guest Experience Coordiantor

A Great Time!

Tripadvisor 评级 5.0/5

abiolanipekun 25/08/2021 经 TripAdvisor 认证的评论

My husband and I had a great time staying at this hotel - it was our first time at this particular Ibis and we enjoyed every moment of it! The members of staff were an excellent team, very friendly, helpful and professional. The full English breakfast was great and delicious! Our room was very comfortable. The hotel location is superb. We look forward to going back

Dear Abiolanipekun, Thank you for this great review. We are glad that you had a pleasant stay with us and that our hotel met your expectations. It’s rewarding to receive your positive feedback about the friendly and professional service you received from our team members who always aim to deliver the best experience possible to all our guests. We all look forward to the pleasure of seeing you again in the future. Kind regards, Ms Andriana Kyriakaki, Guest Experience Coordiantor

Disgusting

Tripadvisor 评级 2.0/5

farzana100152 19/08/2021 经 TripAdvisor 认证的评论

When we first arrived, we thooght the hotel will be worth our price. But to our suprise it was the complete opposite. The room stank, and the reception didn’t do anything about it. The bed gave me red rashes as well. Terrible

Dear Farzana, Thank you for taking the time to send us this review of your recent stay at our hotel. We are very sorry that you had a disappointing stay with us. We strive to provide an excellent standard of service for all our guests, and it appears in this case we fell short. We sincerely apologise, rest assured we have noted your comments and will address them with our team members as this is not the level of service expected. We hope to welcome you back in the future for an improved experience. Best regards, Mr. Ioannis Koletakis, General Manager

Great for the price, nice clean rooms with basic facilities.

Tripadvisor 评级 4.0/5

Compass58738909300 Business - 17/08/2021 经 TripAdvisor 认证的评论

For the prince you cant complain, it's basic but clean and well maintained. The staff are friendly and there is underground parking, they have a a good sized lounge area with a decent dinning option too.

Dear Compass58738909300, Thank you for your kind review. We are glad to know your stay with us was a great experience it encourages us to continue to uphold our high standards. Our team is always happy to help and we are thankful that you appreciated our efforts to make your stay with us as enjoyable as possible. We look forward to welcoming you back on future occasions. Best wishes, Mr. Ioannis Koletakis, General Manager

Need improvement

Tripadvisor 评级 2.0/5

jbmmejia Business - 16/08/2021 经 TripAdvisor 认证的评论

The internet service is really bad, the speed is very slow and continuously I receive a message saying that a computer in the system is sending malicious attacks and other message saying Duplicate IP addresses on network, this situation is really bad if you need to work with you computer.

Dear Guest, Thank you for taking the time to review your stay. We value all feedback and are sorry that you were not entirely satisfied with your recent visit. We have taken note of your comments regarding our WiFi and have informed our technician so that it may be dealt with. Please do let us know of any issues that you are having while you are on-site and we will always do our best to resolve them to your satisfaction. We hope we may have the occasion to welcome you back for an improved experience. Best regards, Mr. Ioannis Koletakis, General Manager

It was ok

Tripadvisor 评级 3.0/5

barryhewitt5 Business - 16/08/2021 经 TripAdvisor 认证的评论

The hotel is in a good location, however, my room key had to be replaced seven times over the course of two days - I did explain that I thought there was a problem with the lock mechanism. I was told that it was my fault that I kept the key next to my phone/wallet - I had not! The TV did not work correctly and I had no idea what channels were available as there was no guide and lots of empty channels.

Dear Barryhewitt5, Thank you for taking the time to review your stay. We are very glad that you had an overall pleasant stay with us. However, we do wish to apologize for the inconvenience regarding the room cards. Please know that we are looking into the matter to prevent this from happening again. We really look forward to the pleasure of welcoming you back on a future stay. Many thanks, Ms Andriana Kyriakaki, Guest Experience Coordiantor

Room

Tripadvisor 评级 5.0/5

samanabassi22 12/08/2021 经 TripAdvisor 认证的评论

The WiFi signals didn’t work in the room. Other than that everything was great. The location is ideal for travelling and the room is comfortable. The breakfast us the best my son loved waking up for it

Dear Samanabassi22, Thank you for taking the time to share your positive review. We are very glad that you enjoyed your stay at our hotel, and we appreciate your kind words about our team. Your comment regarding the WiFi has been noted. Thank you for complimenting our delicious breakfast. We do hope to welcome you back in the future. Best wishes, Mr. Ioannis Koletakis, General Manager

The room was not up to usual standard

Tripadvisor 评级 3.0/5

hedgcombe 18/07/2021 经 TripAdvisor 认证的评论

Compared to the room I had previously stayed in the door lock was stiff and would not work with two card keys needing a return visit to reception to sort. The bathroom shower was poorly laid out and the taps all came off the wall - none of them were fixed on properly. The room needs maintenance before putting back into use.

Dear Hedgcombe, Thank you for taking the time to share your review. We are pleased to welcome you back to our hotel and would like to apologise for any inconvenience during this stay. We are sorry your room didn't meet your expectations and please know that we will be addressing the matters mentioned to ensure that everything is in order. We urge our guests to inform us at the time of any concerns so that they may be dealt with immediately. We hope we may welcome you back for an improved experience. Kind regards, Mr. Ioannis Koletakis, General Manager

Disappointing...!

Tripadvisor 评级 1.0/5

energycool Business - 27/03/2021 经 TripAdvisor 认证的评论

The stay was hugely disappointing due to a number of reasons... 1) Couldn’t regulate the temperature of the room as it was a centralised controller which resulted in a lack of sleep. 2) Smell of cannabis up and down the hall was very offputting. 3) Room service delivered wrong items for breakfast and it was also cold. This occurred every day that we stayed at the hotel. I will not be going back there and I will not book another room with ibis at other locations...

About the service

Tripadvisor 评级 3.0/5

archerteresa20 19/03/2021 经 TripAdvisor 认证的评论

The room was smaller than we expected however the room was clean and comfortable. We also enjoyed the breakfast. Overall good customer service. I would stay their again if when ever time I visit London. Thank you.

Dear Archerteresa20, Greetings from Ibis London Earls Court Hotel. Thank you very much for taking the time to send us your review. I am sorry to learn that the room was not the size you were expecting please accept my apologise. I am pleased to learn that you will stay again in the future. Stay safe! Regards, Julian Stoica Front Office Team Leader

我们最新的 20 评论

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