イビス スタイルズ ロンドン グロスター ロード(2018年1月オープン) 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,795 件のレビュー

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イビス スタイルズ ロンドン グロスター ロード(2018年1月オープン) - Image 4
110 Cromwell Road, SW74ES ロンドン, イギリス

説明

ホテルのその他の情報

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • ダブルルーム: 衛星TV、デスク、ティー / コーヒーメーカーを備えた約13㎡の客室

  • ツインルーム: 衛星TV、デスク、ティー / コーヒーメーカーを備えた約13㎡の客室

  • In-room temperature control

  • Family-friendly Rooms & Pet Friendly

当ホテルの客室

ホテル所在地

イビス スタイルズ ロンドン グロスター ロード(2018年1月オープン)

110 Cromwell Road
SW74ES ロンドン
イギリス

GPS:51.495113, -0.184307

電話番号
ファックス +44 20 7373 1004

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

LOBBY BAR

ロビーバーのサービスは、フロントデスクが対応。軽食とお飲み物は終日ご利用可

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,795 件のレビュー

トリップアドバイザーの評価  4.0/5  433 件のレビュー

Convenient Location

トリップアドバイザーの評価 4.0/5

marcolet トリップアドバイザー認証口コミ

Enjoyed our stay at the Ibis Styles. It has a great location- very close to the Glouster Road underground station. We took the Piccadilly line directly from Heathrow Airport. Station is also serviced by both Circle and District Lines so easy to get around. Issue on the Piccadilly line when heading back to Heathrow so we got underground to Paddington and then Elizabeth line to Heathrow. Staff pleasant and helpful. Room basic and not very big- but more than sufficient for a few days. Not a lot of storage space but that did not bother us- might be an issue if someone had lots of luggage. Nice balcony. Bathroom small but had everything and a good shower. Toiletries were wall dispensers- shampoo and shower gel. Room had desk/chair, TV, hairdryer, tea/coffee making facilities. Room cleaned every day - but every day when we came back the balcony door had been left open by cleaners. Continental breakfast was nice start to the day. It is not very extensive but was ample and had fresh fruit, ham, cheese, tomatoes, bread, pastries/mini muffins, jams, boiled eggs, tea/coffee machine. Breakfast room was small and gets congested around the toaster/ coffee machine (as in most hotels). We just went early. Lots of places to eat and drink nearby. We had a nice meal in Steak and Co and the Stanhope Arms was nice for a drink. There is a Tesco Express, Waitrose, Boots, Cafe Nero, Paul's nearby. Victoria and Albert and Natural History Museum a short stroll away. Easy to get to Bridge Theatre and Duchess Theatre to see a show. Would definitely stay again.

Brilliant all around!

トリップアドバイザーの評価 5.0/5

978andim ファミリー - トリップアドバイザー認証口コミ

This is a hotel I will stay in again and again. Very good location soo close to Gloucester Road tube station. The staff are always fantastic and soo helpful. This time we were greeted by Anish who welcomed us back and was always pleasant. We had a few drinks to take to our room; which was spacious enough for our stay and was clean. We opted not to have a clean and so just asked for more tea/sugar from the lobby when we next passed. On our last day we checked out but kept our cases in luggage hold whilst we went exploring a bit more. We will be back again next year!

Dear Guest, Thank you for this kind review following your stay. It is wonderful to hear that you found our location was ideal and that you had an enjoyable stay. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service. We all look forward to the pleasure of welcoming you again. Kindest regards, ibis Styles London Gloucester Road Team

Great Location... but staff falls short.

トリップアドバイザーの評価 2.0/5

danek101 トリップアドバイザー認証口コミ

Second stay at this property and in the year since I last stayed, it seems like competence has depleted. Two of us staying in a Double with Balcony for 6 nights to celebrate a friend's birthday (friend was staying in their own double room). The double with balcony is TIGHT for a couple, especially unpacked. For longer stays, look elsewhere, storage will be a problem. The Pros: Patio was nice and spacious! Wish we got to use it more often but a bit chilly in March, unfortunately. Location, location, location... proximity to the Gloucester Road Tube, grocery, restaurants, pubs, pharmacy... all stumbling distance away!). The bed was comfortable for us. Housekeeping did great job, daily, keeping the room tidy. Good water pressure. Air conditioning kept the room cool! The negatives: The first thing that I immediately will notice is how staff will make a person FEEL. This is what guests will remember the most. And should be included in the training of staff in any hospitality position. I am also noticing in reviews of other guests on other platforms, the attitude of staff towards guests was noted. Immediately started off on the wrong foot the day of check-in, when we arrived about an hour before the posted check-in time. I inquired if our room was ready and the woman checking me in said, "well, check-in time is not until 3pm." Okay, fair, but instead of that response, how has this woman not been trained to respond, "Sorry, your room is not quite ready yet, but we would be happy to hold your luggage and notify you the moment that it is ready!" Hospitality 101. Several mornings, no greeting from staff in the lobby. The staff seemed perplexed that we requested ice on a daily basis (no in room ice buckets nor refrigerators so had to purchase ziplock baggies) to keep drinks/ waters cold. Even a one star property should have ice available. By night 3, a staff member notified us the ice maker was broken and there was none available. Question: In a property where breakfast is served daily, how is there no ice to keep food items/ beverages cold? The next evening, I asked another staff member if the ice maker had been fixed and she looked at me as if I were speaking another language and said there was no problem with the ice maker. How confusing of an experience for me! No facial tissues in the bathroom. The door between the bedroom and bathroom entrance would slam shut, no soft close so we needed to stuff a shoe in the door jam so it wouldn't wake the other person in the middle of the night. Bathrooms were dated and had dirty/ tarnished fixtures. Cracked sink. Bathroom mirror was built for someone 5'6". Clearly it was a replacement mirror because the previous mirror markings/ mountings were still on the wall. Sliding shower door would not stay shut so had to stuff a towel in the doorway on the floor to keep the door from opening and getting the bathroom floor soaked. I didn't bring these details to the attention of the staff because I found them unapproachable on day one. If the staff is going to give me a hard time about ice, how are they going to react to having to solve an ACTUAL problem? The love is in the details, and when you are traveling, it is all details... which goes unnoticed by the staff at this location. Should send the lobby a copy of Emily Post's "Etiquette," in care of the manager, who held his daily morning meeting in the lobby at 10:30am. Who holds a daily management meeting in front of guests??? Will be staying at another property at Gloucester Road next visit.

Not as on photos on web pages

トリップアドバイザーの評価 2.0/5

Escape97293 トリップアドバイザー認証口コミ

This hotel surprised us. We didn’t think we would sleep in something that is slightly bigger than a shoebox (room 207). On one side of bed is about 15-20 cm to the wall with window, on the oter side of bed is about 30 cm from the wall with bathroom dors - that are so only 30 cm of my pillow. Bathroom smell of mould, so I smell that all night. My husband pillow is nearly on the router, so what about radiation? If my husband wants to go to the bathroom, he can go only sideways. And if he want to dress or undress, I have to wait on bed, there is no place for both. Fortunately we came to London only with hand lugage, it would be a problem how to open normal suitcase in this room. Very interesting invention is hanger for clothes (of course there is no cupboard in the room) under the cieling over the cabinet with coffee maker. Hotel is though interesting decorated in the style of London undrground. Personel is nice, nothing to complain so far, breakfast is okay. I am wondering if we got room like that because we booked it through Booking as there are different rooms seen on web pages. First time in Ibis Styles in Brisbane 2016, nice experience, last time in Ibis in this hotel in London.

Avoid room 501 if you want sleep

トリップアドバイザーの評価 1.0/5

B8083MVtaniab トリップアドバイザー認証口コミ

After a busy day at work all I wanted to do was sleep, I was woken up from 20:30 onwards to midnight by the loudest banging noises of what could only be guessed as being the lift shaft. I told the customer service who heard the noises herself but apparently hotel was fully booked so I had to make do. Alarm set for 8am this morning and was woken up by the same noises from 5:40am. Absolutely more tired than when I got into bed last night. If you get room 501 and want a good nights sleep, refuse it.

との提携 TripAdvisor

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