ノボテルロンドンウェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,712 件のレビュー

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1 Shortlands, ハマースミス, W6 8DR ロンドン, イギリス

説明

ホテルのその他の情報

  • あらゆるニーズに対応できる33のミーティングエリア

  • 全室Wi-Fi無料

  • 設備が充実したフィットネスセンター

  • 地下鉄ハマースミス駅から徒歩3分

  • ハロッズやハイドパークへは地下鉄ですぐの好アクセス

当ホテルの客室

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ホテル所在地

ノボテルロンドンウェスト

1 Shortlands, ハマースミス
W6 8DR ロンドン
イギリス

GPS:51.492115, -0.219759

電話番号
ファックス +44 20 8741 2120

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,712 件のレビュー

トリップアドバイザーの評価  3.8/5  5,834 件のレビュー

Fantastic Stay – Exceptional Service

トリップアドバイザーの評価 5.0/5

need4if トリップアドバイザー認証口コミ

​We had a brilliant stay at the Novotel London West. The location in Hammersmith is perfect for getting around, and the rooms were modern, clean, and very comfortable. ​The standout part of our visit was the service, specifically from Erald, the manager. He was incredibly professional and went out of his way to ensure we had everything we needed. It’s clear that his leadership sets a high standard for the whole team. ​Highly recommended for anyone visiting London. We will definitely be back!

Fantastic Stay – Exceptional Service from Erald!

トリップアドバイザーの評価 5.0/5

aloutita トリップアドバイザー認証口コミ

I recently stayed at the Novotel London West, and it was an excellent experience from start to finish. The hotel is perfectly located in Hammersmith, making it incredibly easy to get around London via the nearby tube stations. What truly made my stay stand out, however, was the warm welcome I received at the front desk. I want to give a huge shout-out to Erald. He was professional, incredibly friendly, and went above and beyond to ensure my check-in was smooth and that I had everything I needed. It’s rare to find such high-quality service, and Erald’s positive attitude really set the tone for a great trip.

Pardon

トリップアドバイザーの評価 1.0/5

jimhutch トリップアドバイザー認証口コミ

Communication problems everywhere 🙈 from the minute you step through the door 😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Can’t really comment more these days

Cleaners stealing money

トリップアドバイザーの評価 1.0/5

Sehraj S トリップアドバイザー認証口コミ

During our stay, multiple members of my family had cash stolen from two separate rooms while we were away. The money was securely left in the rooms and went missing during the same time period, which raises serious concerns about room access and staff oversight. We immediately informed reception, but this situation has caused extreme stress for our family, especially as we are traveling together and rely on that money. The fact that this happened in more than one room makes it even more alarming. This is not something any guest should experience, and it has completely damaged our sense of safety and trust in this accommodation. We expect a full investigation, including a review of key-card access logs, and proper accountability. I strongly advise future guests not to leave valuables in their rooms and to be extremely cautious.

Dear Guest Thank you for taking the time to share your feedback. We are truly sorry to hear about the distress this situation has caused you and your family during your stay, and we completely understand how upsetting and unsettling this must have been, particularly while travelling together. As mentioned, an investigation is currently ongoing. Our team is reviewing the details raised, including the relevant room access information, and we are following our internal procedures to ensure the matter is handled thoroughly and appropriately. We appreciate you bringing this to our attention at the time, and we hope to have the opportunity to restore your confidence in your stay. Kind regards,

Thank you Alex and Iannis for your service

トリップアドバイザーの評価 5.0/5

taniyakhadri399 トリップアドバイザー認証口コミ

I would like to recommend Alex and Iannis for being gracious to my sister and I considering we travelled all the way from UAE/ Nottingham to stay in London for 4 days. We are being well taken care of. I recommend their professionalism, kindness and helpfulness to continue fostering a positive and welcoming environment that feels safe. Especially considering that we are two girls alone in a big city and traveling alone. We are grateful for their presence to make our experience here smooth.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 3,239 件のレビュー 6.4/10 客室
  • 4,337 件のレビュー 8.6/10 サービス
  • 65 件のレビュー 5.5/10 インターネット
  • 1,282 件のレビュー 5.9/10 清潔さ
  • 1,267 件のレビュー 7.9/10 朝食
  • 72 件のレビュー 8.5/10 ウェルネス・温泉エリア

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ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。