お客さまの声 4.1/5 23,634 件のレビュー
D6129NXdom Business - 20/09/2021 トリップアドバイザー認証口コミ
Asked to park outside of the car park due to vehicle size. Didn't have time to check in before an event we were attending. Came back to a broken in van and my bag stolen. Informed the hotel but other than what I was told was an upgraded room (not sure what the standard room would have been like), we had no further help or support. No one checked on the us, no one to help clean up all the smashed glass (all over the hotel property), no one asking if they could support, absolutely nothing, like it never happened. I assume they didnt apologise so they werent at fault but still, come on, a simple can we do anything to help! Very disappointed.
premaarifbasha 13/09/2021 トリップアドバイザー認証口コミ
Bathroom is too small for heafty person . Oats should be added for breakfast and hot milk required . Water bottles should be guven daily . Or water machine should be there in walk way . Add more on the address .
Classy hotel in a perfect location
Namerof 09/09/2021 トリップアドバイザー認証口コミ
My wife and I have stayed at the hotel on several occasions when we have been to the Wimbledon Tennis Championships. The proximity of the hotel to the Hammersmith tube station allows easy and speedy travel via the District line. From the same station there’s quick access into the heart of London via the Piccadilly line. We travel to the hotel by car via the M4 and find the hotel car-park a bonus and great value, too. The hotel staff are friendly and knowledgeable. We had breakfast on both mornings of our stay. There was a great selection of food and drinks - the bonus was the 2 kids were eligible for free breakfast. We ate in the hotel on the first night of our stay - from memory it was in the bar area as the restaurant was closed at the time. The boys loved their sofa bed and we all had a restful night’s sleep. We will return soon!
Don't waste your money
kenneth p 08/09/2021 トリップアドバイザー認証口コミ
6 long black hairs on the bathroom floor. 1 in the bath. Shower squeaky and whole bathroom seen better days. Black on sealant and grout missing, you get the picture. 1 small towel per person. 1 shampoo and 1 body wash for 2 people!! We had to request more for the next night. 2 sunflower seeds in between window ledge obviously not cleaned for ages. Food barely warm and inferior ingredients. Total rip off.
Novotel London west
sindighuman 31/08/2021 トリップアドバイザー認証口コミ
Hi we love staying at your hotels but this one was the first that's been dated our safe and fridge didn't work and it was cold no heating we was told only cold air lol but all others have been great👍🏾