ノボテルロンドンウェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,711 件のレビュー

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1 Shortlands, ハマースミス, W6 8DR ロンドン, イギリス

説明

ホテルのその他の情報

  • あらゆるニーズに対応できる33のミーティングエリア

  • 全室Wi-Fi無料

  • 設備が充実したフィットネスセンター

  • 地下鉄ハマースミス駅から徒歩3分

  • ハロッズやハイドパークへは地下鉄ですぐの好アクセス

当ホテルの客室

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ホテル所在地

ノボテルロンドンウェスト

1 Shortlands, ハマースミス
W6 8DR ロンドン
イギリス

GPS:51.492115, -0.219759

電話番号
ファックス +44 20 8741 2120

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,711 件のレビュー

トリップアドバイザーの評価  3.8/5  5,825 件のレビュー

Great Post-Christmas Experience

トリップアドバイザーの評価 5.0/5

Ocean T トリップアドバイザー認証口コミ

The service has been great! Alex and Jeff were very attentive and took care of our needs very well. We would certainly revisit.

HORRIBLE - Marcelina ruined my stay

トリップアドバイザーの評価 1.0/5

333_miriammm トリップアドバイザー認証口コミ

I booked via DayUse (Booking No: 600O862V) and was HORRIFIED by the customer care service from staff member Marcelina. She was so rude and dismissive. As I was checking out, I informed Marcelina that I needed to order an uber home and my phone was about to die and as a young female, just wanted to make sure I got home safe. I asked if she knew a place I could get a charger or somewhere I could charge my phone or if the hotel had any chargers I could use, she responded rudely saying "no and it's not my problem if your phone is dead and not my job to assist you with this". I was so shocked and had to then go over to the bar area to see if I could get help. On top of this, as I was leaving, I then see a display that sells phone chargers (plugs and wires) right across from where Marcelina was situated and then reproached her to say it was unfair the way she spoke to me if she knew that the hotel sells chargers, and she could have informed me of this and helped me out. Again she was dismissive and rude and repeated that she had no obligation to be helpful to me and then proceeded to ignore me despite me speaking in a calm manner. I am so in shock as I have stayed in hotels around the world over the years, including Novotel, and now I never want to stay at a Novotel again because the customer service was SHOCKING. Never in my life have I had someone be so rude and dismissive to me, as a guest.

Novotel experience

トリップアドバイザーの評価 5.0/5

Sunshine61782373990 トリップアドバイザー認証口コミ

Everything was good as christmas decoration at welcome zone,where Alex and Jeff was very kind and professional. They made our staying much pleasure and enjoyed. Thank you and I'll come back!

Dear Sunshine, Thank you very much for this kind review. We are thrilled that your experience at Novotel London West lived up to your expectations. Our team takes great pride in creating memorable moments, especially during festive seasons. It was our pleasure to ensure your stay was enjoyable from the welcoming atmosphere to the attentive service. Alex and Jeff are delighted to hear their efforts contributed to your positive holiday memories. We’re also glad you found our rooms, location, and amenities met your needs so well. Thank you again for choosing us for your London visit. We can’t wait to welcome you back whenever your travels bring you this way. We all look forward to seeing you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

Nice hotel

トリップアドバイザーの評価 5.0/5

Falier X トリップアドバイザー認証口コミ

Good location close to Hammersmith station. Receptionist are nice in there, Especially Jeff and Alex. Always see their smiling face. Thank you for their service.

Dear Guest, Many thanks for your review. We’re thrilled you had such a lovely stay at Novotel London West. It’s wonderful to know our team’s warm hospitality, especially from Jeff and Alex, made your visit memorable. We take pride in being steps away from Hammersmith Station, making it easy to explore the city. Your kind words motivate us to keep delivering experiences that delight our guests. We look forward to welcoming you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

friendly staff and location is perfect

トリップアドバイザーの評価 5.0/5

Lorraine L トリップアドバイザー認証口コミ

the location here is perfect, close to the the subway station and everything is handy. the hotel staff Alex and Jeff is very helpful and friendly! a very pleasant stay here.

Dear Lorraine, Thank you very much for this kind review. We are thrilled you enjoyed your stay at Novotel London West. It’s wonderful you found our team so welcoming and that our location made exploring the area convenient. Having everything close by is something we know our guests value, and we’re happy it added to your experience. We’re particularly glad Alex and Jeff contributed positively to your visit with their support. Their dedication reflects our commitment to ensuring every guest feels well looked after. We hope that you will visit us again in the future. Kind regards, Anastasios Agiannitis, Guest Relations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。