ノボテルロンドンウェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,830 件のレビュー

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説明

ホテルのその他の情報

  • あらゆるニーズに対応できる33のミーティングエリア

  • 全室Wi-Fi無料

  • 設備が充実したフィットネスセンター

  • 地下鉄ハマースミス駅から徒歩3分

  • ハロッズやハイドパークへは地下鉄ですぐの好アクセス

当ホテルの客室

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ホテル所在地

ノボテルロンドンウェスト

1 Shortlands, Hammersmith
W6 8DR ロンドン
イギリス

GPS:51.492115, -0.219759

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,830 件のレビュー

トリップアドバイザーの評価  4.0/5  5,553 件のレビュー

First Trip of family to London

トリップアドバイザーの評価 4.0/5

Nikolaos V トリップアドバイザー認証口コミ

Personnel at reception were very helpful. I much appreciate the help given by Miss Amy at reception desk during booking of train tickets to Cambridge and Windsor Castle. All members of my family enjoyed the breakfast served. The speed of cleaning service of the room is slow.

Dear Nikolaos, Thank you for taking the time to share your review. We are delighted that you appreciated the assistance provided by our reception team, especially Miss Amy, and that the breakfast options were a highlight for your family. Our breakfast at Aroma Restaurant is indeed a point of pride, offering a range of choices including Continental, Full English/Irish, Vegetarian, Gluten-free, and American options, all in a buffet style for our guests' enjoyment. However, we regret to hear that the efficiency of our room cleaning service did not meet your expectations. We understand how important a promptly maintained room is to our guests' comfort and satisfaction. Rest assured, we will review our housekeeping schedules to ensure we deliver the swift and thorough service that is expected from us. Finally, we are pleased that you found our staff at the reception to be of great help during your stay. It is our aim to provide not only comfortable and well-appointed rooms with modern amenities such as satellite TV, minibar, and air cooling, but also excellent customer service that enhances our guests' experiences. The positive interactions with our team are what we strive for, and it is rewarding to know we have made a lasting impression. We hope we will have the opportunity to see you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

Awfull -to be avoided-

トリップアドバイザーの評価 1.0/5

Montserrat F トリップアドバイザー認証口コミ

Cleaning level Zero- bath was full of hairs,just disgusting. Service at bar and reception Zero, no smile, no customer friendliness nothing whatsoever.. Awfull just awfull, went for business with partners and would not like to be sent there again. Just AVOID AT ALL COSTS

Great stay

トリップアドバイザーの評価 5.0/5

t1986assosagiannitis トリップアドバイザー認証口コミ

Very attentive reception, nothing was to big to ask! Good selection for breakfast and we really enjoyed our stay! Will definitely recommend to people visiting London, as it was very well connected close to public transport. Thank you for making our stay something to remember.

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel London West was memorable and satisfying. We are delighted that you appreciated the attentiveness of our reception team and the variety of our breakfast offerings. It is great to know that our location's convenience to public transport and proximity to local attractions like Hammersmith Apollo and Westfield London added value to your visit. Your recommendation is highly valued, and we are ecstatic that we could contribute to a positive experience during your time in London. We look forward to welcoming you back soon. Kind regards, Ashleigh Hector, Guest Relations Executive

Great reception

トリップアドバイザーの評価 5.0/5

need4if ファミリー - トリップアドバイザー認証口コミ

We love this place. It is becoming our second home as we come back here almost every month. Unfortunately, I am not able to put more reviews for every stay we have. We will be back soon to enjoy another perfect stay in these perfectly clean rooms. Thank you very much, reception team, for the warm welcome

Dear Need, Thank you very much for this kind review of your recent stay. We are truly grateful for your kind words and the recognition of our efforts to provide a welcoming atmosphere. We are delighted that you enjoyed the attentive service from our reception team and the comfort of our impeccably maintained accommodations. It is great to hear that Novotel London West is becoming a place you consider your second home. Our dedicated staff takes great pride in ensuring a warm welcome and a pleasant stay for our valued guests. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

Excellent stay

トリップアドバイザーの評価 5.0/5

Sharon J トリップアドバイザー認証口コミ

Excellent hotel Great location for Apollo Shruti on reception was so great and professional, she couldn’t help us enough 😊 We had a upgrade to an executive suite, which was lovely There’s also a mini market on site and excellent bar and restaurant

Dear Sharonjp, Thank you very much for your kind review. We are thrilled to hear that your visit to Novotel London West was such a memorable one. We are delighted that you appreciated the professional service provided by Shruti at reception, the complimentary upgrade to one of our spacious executive suites, and the convenience of our on-site mini market. It's also fantastic to know that our Lounge Bar and Artisan Grill added to your positive experience, reflecting our commitment to offering a wide array of drinks and gourmet dishes. Our location, a mere stone's throw from the Hammersmith Apollo and close to the vibrant Westfield London, is indeed something we are very proud of. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

との提携 TripAdvisor

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