メルキュール ロンドン ハイドパーク ホテル 4 つ星

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8 14 Talbot Square, Paddington, W2 1TS ロンドン, イギリス

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ホテル所在地

メルキュール ロンドン ハイドパーク ホテル

8 14 Talbot Square, Paddington
W2 1TS ロンドン
イギリス

GPS:51.515033, -0.174291

電話番号
ファックス +44 20 7341 7676

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Bella Italia Paddington

レストランは毎日営業しており、朝食、ランチ、ディナーをお召し上がりいただけます。当レストランは、一流のサービス、選りすぐりのおいしいイタリア料理を誇っています。温かい雰囲気の中でゆったりとくつろぎ、リフレッシュしていただけます。伝統的なイタリア料理をロンドンで味わっていただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  908 件のレビュー

トリップアドバイザーの評価  4.2/5  1,060 件のレビュー

2025エクセレンス認証

Nice hotel with friendly staff

トリップアドバイザーの評価 4.0/5

1879fulham トリップアドバイザー認証口コミ

Have just stayed here for two nights in a family room. Room was clean with all amenities albeit the room was rather compact and in the basement! Have to say the staff were very welcoming and attentive and the breakfast provided was of a very good quality. Overall the hotel is in a great location and the communal areas are very well maintained. Would happily stay again as a single or in a couple however not sure I would bother to stay in a family room again particularly if my family room represented the norm. .

Great

トリップアドバイザーの評価 5.0/5

aleesha b トリップアドバイザー認証口コミ

Brilliant. Great location, lovely staff and great value. Room was really nice , free drinks in the mini fridge and plenty of extras in the bathroom.

Double booking, lack of response

トリップアドバイザーの評価 1.0/5

ellen j トリップアドバイザー認証口コミ

I had booked a one-night stay at the Hotel Mercure Hyde Park for the night of November 22 and received a confirmation directly from their website. However, when I checked on the reservation one week prior to my stay, I was told that there was no record of it. As a result, I had to make a new booking at a higher cost. When I arrived at the hotel, I was surprised to find that two rooms had in fact been reserved under my name. This is the situation I had tried to clarify earlier, and it caused additional expense. I emailed the hotel to make sure that I was charged only once and to issue any necessary refund. I expect more from a hotel that charged $410 for one night. I am still waiting to hear back. I have always appreciated good service, which makes the lack of response particularly disappointing.

Dear Q4287Zhellen J, Thank you for your email and we do apologise for the inconvenience caused. Unfortunately, we have a new starter on our reservations team and they became confused when confirming your booking. Once again, please accept my sincere apologies. Upon your arrival, you mentioned this to our front desk and we honoured the first booking that was made at the lowest price. To clarify, the rate was not $410 it was significantly lower. We will be providing additional training to our reservations team to avoid any confusion in the future. Kind Regards, Imed Chikhaoui

Don’t waste your money!

トリップアドバイザーの評価 1.0/5

Wajahat G トリップアドバイザー認証口コミ

Had an issue at check in,seems they were surprised for an asian to book superior room at their hotel. It comes with further surprises. Took shower and whole drainage is blocked and water is flooding in my room now. Asked to change room but in vain. Disappointing experience as their platinum member.

Dear Wajahat G, We are not surprised that you booked a Privilege room. The issue is that you were unable to log in to your Accor account to confirm that the booking was legitimate. Recently, we have encountered several fraud cases where Accor members’ accounts were hacked and used without their knowledge. For this reason, you were asked to log in to your account and to present valid identification which you declined to do. It seems there may be some misunderstanding regarding the hotel category and the rate. You paid £140 for your room, which corresponds to the room type you reserved. If you believed you were booking a luxury property such as the Dorchester this may have caused confusion. As with all hotels identification is required at check-in to confirm we are checking in the correct guest. When the booking is under one name and the payment card under another additional verification is standard procedure as this can indicate that something is not correct. Kind Regards, Imed Chikhaoui

First time and very handy.

トリップアドバイザーの評価 5.0/5

Justin H トリップアドバイザー認証口コミ

I stayed in the Mercure London Hyde Park Hotel for 3 nights while visiting London for work. I had originally booked the Hotel Indigo, but there was an issue with access to rooms in that hotel due to unforeseen maintenance. I was kindly accommodated in the Mercure (which is physically connected to the Indigo and has the same owner). My room was London-sized but clean, comfortable and well-appointed. Staying in Paddington is so convenient to Heathrow, the GWR and an easy walk to 'town'.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 639 件のレビュー 4.6/10 快適さ
  • 347 件のレビュー 7.1/10 清潔さ
  • 254 件のレビュー 7.7/10 朝食
  • 230 件のレビュー 4.4/10 設備

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ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。