イビス ロンドン シェパーズ ブッシュ - ハマースミス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,262 件のレビュー

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3-5 Rockley road, W14 0DJ ロンドン, イギリス

説明

ホテルのその他の情報

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £25/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

当ホテルの客室

ホテル所在地

イビス ロンドン シェパーズ ブッシュ - ハマースミス

3-5 Rockley road
W14 0DJ ロンドン
イギリス

GPS:51.50344, -0.220422

電話番号
ファックス +44 20 7348 2030

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,262 件のレビュー

トリップアドバイザーの評価  4.3/5  2,532 件のレビュー

2024エクセレンス認証

Great treat

トリップアドバイザーの評価 5.0/5

Mobile44264143956 トリップアドバイザー認証口コミ

Great stay and staff kindly left some gifts to celebrate our birthday Wonderful touch Room and as very clean and we had a good breakfast

Ac Problem

トリップアドバイザーの評価 3.0/5

Fahad A トリップアドバイザー認証口コミ

It was great and budget-friendly. My only take is that air conditioning was not great and very humid, it only sets to heating and bot cooling the room. So if you come in summer make sure to bring ice packs and ice cream.

Dear Fahad, Thank you for sharing your feedback with us! We're glad to hear that you found our hotel enjoyable and budget-friendly. We’re sorry to learn about the issue you experienced with the air conditioning. Our air-circulation system is designed to heat during the colder months and cool during the warmer months, which can limit temperature adjustment depending on the season. We understand how this may have affected your comfort, and we appreciate you bringing it to our attention. Your comments help us improve, and we hope to have the chance to welcome you back for an even better stay. Kind Regards, Aga Assistant General Manager

A real transport hub in west London.

トリップアドバイザーの評価 4.0/5

Dream08283796599 トリップアドバイザー認証口コミ

Well this hotel (its location mostly) actually saved my life during the horrible tube strike of London. A very effective bus station is nearby and central/hammersmith tube lines are simply every traveler's best friend in London (if you don't experience a strike which happens i dont know only in every 50 years!!!). You have markets and convenience stores in the near street. Besides the hotel is quiet and you can sleep peacefully. Staff is polite. Let's talk about downsides. You book a 3 star İbis room for $200 / night (yeah this is London zone 2 baby!!) with at least 35 years old furnitures and no heat control. Seriously, your room temperature conditions are simply dictated by the ibis. I left an interesting photo implying our hotel measures correctly the air temperature (no you don't) and the management definitely know in which temperature you may get a healthy sleep, we dont care about your age, weight, hormones and metabolism, just sleep men. So i freezed during my stay and when i report this to the gentleman at the desk, he said ok we will take look. No he didn't. Everyone i guess realize the decaying service qualities of İbis brand, i gave a 4 star for its loction only. Don't book here if you travel with your lovely ones, you may get a serious conversation. Also in the late hours of the night, the neighbourhood didn't seem secure to me, i saw so many wanderers, beggars and angry youth groups at the near park. Don't be late.

Dear Guest, Thank you for taking the time to share such a detailed review. We’re pleased to hear that our location was helpful during the travel disruptions, being near key transport links, shops, and amenities is something many guests find valuable. It’s also great to know you enjoyed the peaceful environment and polite service from our team. We’re very sorry to read about the concerns you experienced regarding room temperature and comfort. Our air-circulation system operates on a seasonal mode, providing heating during the colder months and cooling during the warmer months, which means individual temperature control can be limited depending on the time of year. We understand this may not have met your expectations, and we appreciate you bringing it to our attention. We will reinforce follow-up procedures with our team to ensure that concerns raised at reception are properly addressed. Regarding the furnishings and general condition of the room, we appreciate your comments. Guest feedback is essential as we continue planning improvements to enhance comfort and overall experience. Thank you again for your honest feedback. We’re glad the location served you well, and we hope we may have the opportunity to provide you with a more comfortable stay in the future. Kind Regards, Aga Assistant General Manager

Late Summer escape.

トリップアドバイザーの評価 5.0/5

P3570PVrichm トリップアドバイザー認証口コミ

Exceptional staff on hand 24 hrs. Spent 7 nights there late August. What made it even more special was the assistance of Axel. Staff that go beyond the normal make all the difference. Unfortunately, the rooms although fully equipped with AC, tv, hairdryer, large bed and bright room, the rooms do not have a fridge. Every evening, nevertheless, Axel was on hand to serve drinks or supply a large glass of ice to solve the issue… Breakfast is buffet style and ample. There is an assortment of tea and coffee as well as a kettle in the room. Location to tube station is 3 mins. An enormous shopping mall is 3 mins as well and many places to eat. But for us, the staff, in particular Axel made all the difference. Will definitely return again.

Dear Guest, Thank you so much for sharing your wonderful review. We’re delighted to hear that you enjoyed your late-summer stay with us and that our team made such a positive impression, especially Axel. We will be sure to pass along your kind words; recognising team members who go above and beyond means a great deal to us. It’s great to know you found the room comfortable and well-equipped, and that Axel was able to assist with ice each evening in place of an in-room fridge. We appreciate your feedback on this, as it helps us understand what would make future stays even better. We’re also glad you enjoyed the buffet breakfast, in-room amenities, and our fantastic location near the tube, shopping mall, and dining options. Thank you again for your lovely comments and for choosing to stay with us. We look forward to welcoming you back on your next visit. Kind Regards, Aga Assistant General Manager

Grubby!

トリップアドバイザーの評価 2.0/5

715at トリップアドバイザー認証口コミ

Terribly noisy hotel, no sound proofing whatsoever. Beds are dirty, smelled disgusting. Hotel staff “freshened beds” by spraying air freshener on them instead of changing the sheets!! London is easily accessible from here but that’s the best I can do. Rooms aren’t very comfortable, area is salubrious and so wouldn’t recommend going out of doors after 8pm, especially with a family. We’ve been promised a total room clean tomorrow so fingers crossed for an improved review then!

Thank you for your honest feedback — I’m really sorry to hear that your stay has been disappointing so far. Cleanliness and comfort are top priorities for us, and I regret that we did not meet those standards during your stay. Please be assured that your concerns, particularly regarding the condition of the beds and the noise levels, have been taken very seriously and are being addressed with our housekeeping and management teams. I’m glad to hear that London’s accessibility was a positive point for you, and I do hope the promised full room clean will help to turn your experience around. We would genuinely value the opportunity to restore your confidence in us. Thank you again for your honesty — it’s only through feedback like yours that we can continue to improve. Warm regards, ibis Shepherd's Bush

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,067 件のレビュー 6.3/10 客室
  • 955 件のレビュー 9.2/10 サービス
  • 26 件のレビュー 4.5/10 インターネット
  • 519 件のレビュー 7.9/10 清潔さ
  • 425 件のレビュー 7.6/10 朝食

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