メルキュールロンドンパディントン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,089 件のレビュー

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メルキュールロンドンパディントン - Image 1
メルキュールロンドンパディントン - Image 2
メルキュールロンドンパディントン - Image 3
メルキュールロンドンパディントン - Image 4
144 Praed Street, Paddington, W2 1HU ロンドン, イギリス

説明

ホテルのその他の情報

  • 環境に優しい4つ星ホテル、グリーンキー認証

  • パディントン駅の隣にあり、ヒースロー空港まで鉄道で 15 分です。

  • 24 時間営業のジム、イタリアンアメリカンレストラン、人気のバー、無料の Wi-Fi、エアコン。

  • 市内最大の王立公園、ハイドパークまで徒歩5分

  • 設備の整ったカンファレンスルーム(40名まで)を完備しています。

当ホテルの客室

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ホテル所在地

メルキュールロンドンパディントン

144 Praed Street, Paddington
W2 1HU ロンドン
イギリス

GPS:51.516334, -0.174869

電話番号
ファックス +44 20 7706 8800

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

FRANKIE AND BENNY S

「Frankie & Benny's」は、街が目覚める前に朝食をお召し上がりいただけるよう、7 時から営業しています。また、1 日を締めくくるおいしいディナーをご提供いたします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,089 件のレビュー

トリップアドバイザーの評価  3.7/5  2,530 件のレビュー

A Good hotel for short stays but..............

トリップアドバイザーの評価 3.0/5

561garethh トリップアドバイザー認証口コミ

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Very accommodating

トリップアドバイザーの評価 5.0/5

Compass670592 トリップアドバイザー認証口コミ

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

トリップアドバイザーの評価 5.0/5

Charo T トリップアドバイザー認証口コミ

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Good location hotel with small rooms

トリップアドバイザーの評価 3.0/5

dordor-Sin トリップアドバイザー認証口コミ

Good location hotel next to Paddington station. Hotel nearby has a hop on & hop off bus stop too. However, hotel entrance has steps so can be challenging with heavy luggage although usually hotel guy is there to assist. As usual in London, rooms are small and only a tiny fridge, and being an Accorplus Platinum member in the UK, there are no elite benefits like daily breakfast and room upgrade. Free breakfast only on weekends.

Dear Dordor-Sin Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you appreciated our convenient location near Paddington Station and the nearby hop-on, hop-off bus stop, which makes exploring London so much easier. We're also glad our team was available to assist you with your luggage at the entrance. We understand your concerns regarding the entrance steps and room size as is common in many central London properties space can be limited but we are always looking at ways to improve guest comfort. Regarding the Accor Plus Platinum benefits we regret any disappointment caused. Benefits may vary by region and we understand how important these perks are to our loyal members. We appreciate your feedback and will ensure it is shared with the appropriate teams. Thank you once again for your comments and we hope to welcome you back for an even more enjoyable experience in the future. Kind Regards Abdul Rahimi

お客さまの声 4.5/5

Kazunori N. ビジネス - 確認済みレビュー すべて

立地が非常に良い、交通、コンビニ、軽食などが深夜でも利用できる

Dear Kazunori Thank you for the great review of our hotel we are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Abdul rahimi

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,457 件のレビュー 5.4/10 客室
  • 1,403 件のレビュー 9/10 サービス
  • 18 件のレビュー 8.8/10 インターネット
  • 936 件のレビュー 2.6/10 快適さ
  • 447 件のレビュー 6.8/10 清潔さ
  • 245 件のレビュー 6.3/10 朝食
  • 214 件のレビュー 3.1/10 設備

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ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。