ザ ポーターハウス ホテル シドニー - Mギャラリーコレクション 5 つ星

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キャッスルリーストリート 203, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • 豊かな歴史とモダンなエレガンスが交差する場所。

  • 交通機関、代表的な名所、ショッピング街に近い CBD の好立地

  • Close to iconic attractions such as the Australian Museum, Hyde Park, Capitol Theatre

  • A modern meeting, event and private dining space

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ホテル所在地

ザ ポーターハウス ホテル シドニー - Mギャラリーコレクション

キャッスルリーストリート 203
2000 シドニー
オーストラリア

GPS:-33.87435, 151.20891

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
  • ルームサービス

DIXSON & SONS

Dixson & Sons では、素晴らしい建築に囲まれながら、モダンなアラカルトメニューをお楽しみいただけます。Handpicked Bread & Wine Urban Cellar Door では、淹れたてのコーヒー、ヨーロッパ風の特選料理、焼きたてのペストリーを提供しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,109 件のレビュー

トリップアドバイザーの評価  4.2/5  92 件のレビュー

2025エクセレンス認証

Worth trying

トリップアドバイザーの評価 5.0/5

TOPPROFILE トリップアドバイザー認証口コミ

Lovely smallish Boutique Hotel on the edge of all the hustle and bustle Sydney has to offer. Nicely appointed rooms, good service, clean and modern. Breakfast was excellent. Bar on the ground floor was tasteful. We will be returning soon..

Dear TOPPROFILE Thank you for your comments and review on the hotel. We are delighted to hear that you had a wonderful stay and look forward to welcoming you back soon. Kind regards, Mitchell Turner General Manager The Porter House Hotel Sydney - MGallery

Room OK, reception a bit weird

トリップアドバイザーの評価 4.0/5

Cong Y ビジネス - トリップアドバイザー認証口コミ

Room itself was ok, good space. Even though my room was a bit of strange shape, but still enough space for luggage and a working desk. Breakfast was order from a menu, I was also cool with that. Stayed 4 nights tried different dishes. One thing I was not happy with was the checkin time. I waited till exactly 2pm to get the room. I’m a gold member of Accor, in other hotels, I could benefit at least 2hrs for late checkout, (if I don’t request for early checkin, and here I obviously didn’t benefit from early checkin). But the reception kinda tricked on me in terms of this. On the day of arrival, I already told her my next hotel check in time was 3pm, if possible I would like to have a late checkout around 2pm (this hotel’s standard check out time is 11am!) She told me what she could do is to give me one more hour (check out at 12pm), and suggest me to dial 9 to call the reception another time, the manager could do more for me. I phoned the reception one day before checkout (I thought all things should be clear by then), asking about the late checkout and told her it’s part of my gold member benefit. Her response was ‘12pm checkout is complimentary and asking me to check on the day of checkout’. I would appreciate a clear No, to be honest, so that I don’t need to try again while nothing is guaranteed. Also, from her words, I could phone again on the day of checkout for a late checkout with a price?

Dear Cong Y Thank you for your comments and review. We appreciate the feedback and comments on your experience. We do apologise for the confusion around early check in and late check out. This is always offered if available to our members subject to availability. I will raise with our front office team to be clearer in this communication. Kind regards, Mitchell Turner General Manager The Porter House Hotel Sydney - MGallery

Excellent Stay

トリップアドバイザーの評価 5.0/5

AdelaideJulie Couples - トリップアドバイザー認証口コミ

We stayed one night as part of our Accor Membership. Very helpful person on reception at checkin. Very large room with a large TV & a comfortable bed. Loved the separate rooms for shower & toilet. You could hear street noise but it didn't stop us having a great sleep. We enjoyed our welcome drink in the bar but didn't eat at the hotel. A couple of issues, coffee machine didn't work well & a vacuum cleaner was lifted out in the hallway by our room.

Dear AdelaideJulie Thank you for sharing your experience with the TripAdvisor community. We appreciate your comments and thank you for the detailed feedback. We look forward to welcoming you back soon. Kind regards, Mitchell Turner General Manager The Porter House Hotel Sydney - MGallery

Beautiful hotel, great service in the restaurant

トリップアドバイザーの評価 4.0/5

Cindy B トリップアドバイザー認証口コミ

It was only opened in 2022, so the facilities are still very new, the appearance of the hotel building is also very special. The lobby furnishings are also nice, but the disadvantage is that it is a bit small. CI&CO has to queue for a long time during peak hours. Accor gold member were upgraded to high-floor rooms. Although the room is not big, you can see the care of the decoration everywhere. The leather material design of the wardrobe is also great. What I enjoyed most was the "electric curtains"🤣! There’s nothing I can do. This is the first time I’ve stayed in a hotel with electric curtains. Not even the 5-star Sofitel Darling Harbour hotel has this 😆. We had indicated before checking in that we were celebrating my sister's 50th birthday, she was pleasantly surprised to receive the gifts (red wine + chocolates) prepared by the hotel. The cover of the card was the exterior of the Porter House building 👍. We also used the outdoor heated swimming pool. Although it was not big, we would still be out of breath after swimming a few times 😅. Previously, I saw someone in the group recommending this restaurant for great food, so I did a lot of homework (what everyone recommended to order) and took notes on what I wanted to eat. But when I looked at the menu, there was no dish mentioned. The waiter said that it was because our chef likes to change the menu every 3-6 months. Fortunately, the food we ordered was exquisite and delicious. Breakfast was not a buffet but a la carte, and it was delicious. I also had lunch there. In conclusion, I didn’t step on any landmines. I highly recommend everyone to eat there. When I checked out, there was a small problem. I took the door card to the CO, and the lady at the counter said that the bill had been automatically deducted from my credit card. I was surprised and said that when I checked in, I was told to use the Accor gift card to pay, and I didn’t even check the bill, so how could she automatically deduct the money from my credit card? The lady apologized to me and said that all the previous deductions would be refunded to me. Later, after I re-checked the bill and paid with the gift card, I rushed to the airport. While waiting for the flight, I checked my credit card and found that I had been charged an extra amount. After I wrote a letter to the hotel to report it, I successfully got it back. The conclusion is that the bill really needs to be checked clearly. If you use the Accor gift card to pay, it is best to remind the hotel again when you check in.

Dear 613cindyc Thank you for your detailed feedback on your experience and time with us. It is truly lovely to read your review and absolutely fair in your comments overall. We look forward to welcoming each guest this way and will be sharing your comments on check out to ensure we are always on the ball with billing. Kind regards, Mitchell Turner General Manager The Porter House Hotel Sydney - MGallery

Hotel Review

トリップアドバイザーの評価 3.0/5

Voyage557394 トリップアドバイザー認証口コミ

I stayed at the hotel for six nights on a work trip. Although it claims to be a five-star hotel, it doesn’t measure up when compared to other hotels in that category. The location in the central business district is convenient, with shopping and the metro nearby, but it is quite noisy. When I checked in, I specifically asked the front desk if my room would be noisy, and I was assured it would not be. However, I was placed on the second floor, where I could hear everything from the street, as well as my neighbors opening their curtains each morning. If I were running the front desk, I would have attempted to move guests from lower floors to avoid the noise. The biggest issues I encountered were with housekeeping and the front desk staff. My room was never properly cleaned, and when I inquired at the front desk, they simply informed me that they outsource their cleaning services. I had to complain three times. The floors were dirty, they did not pick up any used glasses or replace them with clean ones, and they failed to replace towels or clean the sinks. The rooms are small, and while the beds are comfortable, the sheets felt cold and uncomfortable. Additionally, there were no extra blankets in the room, making the overall experience feel similar to that of an upscale Holiday Inn. The on-site restaurants are quite nice, but the front desk staff did not provide any information about them or other hotel amenities, which made it feel like a guessing game. I would not choose to stay here again.

Dear Voyage557394 Thank you for your detailed feedback on your experience. It is very disappointing to read that the services were not up to our usual standard here. I will be personally working with the team here on our delivery and standards when welcoming and servicing guests during their stay. I appreciate the time you have taken to provide this feedback. Kind regards, Mitchell Turner General Manager The Porter House Hotel Sydney - MGallery

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 398 件のレビュー 7.2/10 料理

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周辺の他の施設

シドニーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。