イビススタイルズ シドニー セントラル 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 800 件のレビュー

イビススタイルズ シドニー セントラル - Image 1
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説明

ホテルのその他の情報

  • Centre of Sydney CBD and on the doorstep of trendy Surry Hills

  • Short walk to multiple transport options

  • 24 hour front desk and safety deposit box on request

  • Every room features a kitchenette with microwave and fridge

  • Free Wi-Fi available in public areas and every guest room

当ホテルの客室

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ホテル所在地

イビススタイルズ シドニー セントラル

27 Wentworth Ave
2010 SYDNEY
オーストラリア

GPS:-33.8781878, 151.2108804

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食

RESTAURANT

Our restaurant is open and serves daily breakfast. Start your day the right way with a full breakfast buffet, or treat yourself to some classics off our lunch and dinner menu, available from Wednesday to Saturday. Open hours may be subject to change.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  800 件のレビュー

トリップアドバイザーの評価  3.0/5  53 件のレビュー

Where the fresh towels?

トリップアドバイザーの評価 3.0/5

TheoK244 ビジネス - トリップアドバイザー認証口コミ

This was a hotel that I mostly just needed for sleep but ended up spending a bit more of one day hanging out because I needed a quiet place to work. The check in process was quiet slow and was tricky as construction was happening but the staff did well. My room was quiet small and dated but it was fine overall. Plain Jane is the simplest way to describe it. My main concern was the lack of new towels. If I’d used them and they were soaking and in the shower (left there as I had no other space to put them), they’d remain the next day after turndown and weren’t replaced. I have no towels left, help me lol.

好立地、部屋も広く良かったです。

お客さまの声 4.0/5

中野 恵. 一人 - 確認済みレビュー すべて

シングルで申し込んだのに、広い部屋で電子レンジやミニキッチンのある部屋で良かったです。

Emiko N. 様 この度は、ibis Styles Sydney Central でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 The team of the Ibis Styles Sydney Central

Mature Ladies getaway

トリップアドバイザーの評価 4.0/5

Angee m Friends getaway - トリップアドバイザー認証口コミ

6 Mature Ladies spent 2nights on 6 floor , 2rooms with 3 single beds in each , one of the Maltidas night of nights, very quiet , good beds , every thing we needed , They are in the middle of renovations down stairs , but didn’t hear any noise , this place works for us , good price , will be back

Dear Angee m, Greetings from the Ibis Styles Sydney Central, We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Sydney Central

Never Will Stay Here Again!

トリップアドバイザーの評価 1.0/5

CJennings1501 トリップアドバイザー認証口コミ

Where to START... I booked 2 x rooms, for 4 x Adults. I paid for it with a Non-Refundable notification, then 24 hours later an email to say they are now renovating the Gym so no access plus other areas are affected by Paint Smells on certain floors etc. On arrival, only 1 of the rooms was correct, we tried to explain it with the staff at the front desk however they eventually moved us to another room that wasn't any better - it was already in use and the guests were less then impressed with us walking into their room! I went back downstairs again a 3rd time and then they gave us the room next door to the room that we were allocated earlier only to find that anyone could enter our room as the key and lock were not operable. The door never locked leaving us waiting overnight until morning to sort out yet another room! The bathroom floor was covered in what felt like sand or dirt and we went to pour a drink but had a lipstick mark on a usee glass. We were offered a complimentary breakfast the following morning but the staff were not very friendly when I had to say my partner had to remain in our room due to the door not locking so could I please take a plate of breakfast to her. The response it's not possible to which I explained again why... Then I was given a response of it's not our policy. Eventually after pleading and debating back and fourth I eventually was given a cardboard box to place food into - no plates were allowed to leave the restaurant. Never before heard anything like this! We waited hours and hours the following morning with the excuse given over and over that they were working on our room change.... After 2pm, FINALLY we were moved AGAIN to another room but this room although nice has no working air-conditioning... At this point we honestly just shook our heads and have had maintenance come and go trying to fix it each day since we arrived with one maintenance man saying to us, we shouldn't need air-conditioning on when it's winter and it's cold weather. Obviously by this stage my partner had said enough was enough and having the air-conditioning on or off is our business not his. We're now moving AGAIN to another room! The rooms for what you pay which isn't cheap over $3836 AUD for 12 days, definitely need housekeeping and staff to pay more attention. The rooms still aren't cleaned at 3:30pm in the afternoon having called the front desk many times about it. Not once have our carpets or floors been cleaned. Mostly the housekeeping walk in make a bed, take out rubbish and replace towels. No milk etc replenished... that all seems like to much trouble for them. The only good thing we can say is location. Everywhere is closeby, walking anywhere can take approximately 20 minutes for Chinese Friendship Gardens, Chinatown, Shopping etc We try to now not be at the hotel as little as possible. I'd suggest a serious overhaul about how this hotel is operated.

Dear CJennings, Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our dear guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our property is undergoing an exciting makeover; however, we understand this can be an inconvenience, however, soon we will be finishing, and our guests will enjoy better facilities. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, The team of the Ibis Styles Sydney Central

Bad experience with poor service!

トリップアドバイザーの評価 1.0/5

Visitor11221 トリップアドバイザー認証口コミ

Was not asked if I had a car in the car park, was charged full price of parking due to the hotel not assisting and providing prices for people staying at the hotel. When rang up got told they couldn’t do anything and my fault. Asked where the closest physiotherapist was, could not assist at all. The bathroom smelt like sewage and put me in a room near the lifts when staying for 3 nights. Overall a horrible stay!

Dear StephW595, We thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are not happy to know we did not provide you with a memorable experience; please allow us to express our sincerest apologies. We have passed your feedback to our team to understand what happened. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, The team of the Ibis Styles Sydney Central

との提携 TripAdvisor

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