プルマンシドニーハイドパーク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 4,785 件のレビュー

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説明

ホテルのその他の情報

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • エグゼクティブフロアにある客室。エグゼクティブラウンジがご利用いただけます。

  • 有名なハイドパークの向かいに位置しています。芸術、商業、ビジネスの中心です。

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ホテル所在地

プルマンシドニーハイドパーク

36 College Street
2010 シドニー
オーストラリア

GPS:-33.876042, 151.212419

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  4,785 件のレビュー

トリップアドバイザーの評価  4.0/5  2,935 件のレビュー

Hotel with hyde park view

トリップアドバイザーの評価 4.0/5

AdhiDogel ファミリー - トリップアドバイザー認証口コミ

The first time I checked in, it was a very helpfull by manager name Muhammad. Thanks a lot for him understanding about my booking problem. I really appreciate it. Got room facing hyde park for four nights. Room was clean, big and the bed linen also clean. And the bath room as well. It is nice place to stay, location not so far from the central. I recommend this hotel to stay at Sydney. Need a little upgrade / renovation to make this hotel better.

Would not go back

トリップアドバイザーの評価 2.0/5

Anna M トリップアドバイザー認証口コミ

Hotel room inside was nice however everything else was poor. The look of the hotel appears to be exclusive for lgbtq community. The entire front is painted in rainbows so I was very confused if I had the wrong hotel. The jacuzzi looked very small and dirty, did not use it. One morning hotel staff or cleaners stormed into my room at 9.30am while I was in bed. They opened the door without knocking which gave me a shock.

Dear annamU8645OR Thank you for taking the time to share your experience. While I'm glad you found the room to your liking, I'm sorry to hear that other aspects of your stay were disappointing. We strive to create a welcoming environment for all guests, and I apologize if the hotel’s appearance was unexpected. Your experience with our staff entering your room is concerning, and we’ll review this to ensure our team upholds the privacy and comfort of our guests. I’m also sorry for any inconvenience with the jacuzzi’s condition and will make sure it receives proper attention. We hope you’ll give us another chance in the future to provide a more enjoyable stay. Warm regards, Nikki Little General Manager

Average only - needs a good clean

トリップアドバイザーの評価 3.0/5

KiwiViajero トリップアドバイザー認証口コミ

We stayed here for a few nights in October 2024. The hotel is about 20 minutes by car from Sydney International Airport. By foot, it's about five minutes across the park into the main shopping area in Sydney. We have been to Sydney many times and chose this hotel as, while not in the very centre itself, it is located right by beautiful Hyde Park (and, if you're in a room facing the park, there is a wonderful view) and it is within easy walking distance to everything. There is a convenience store right by the hotel but we couldn't find many restaurants in the vicinity. You'll need to cross the park to get to the main shopping/restaurant area. The room itself, facing the park, was bathed in afternoon sun. We were on a high floor and there was absolutely no noise. That had its disadvantages, though, as the lifts were not particularly fast and occasionally the wifi cut out. The room was clean and had all the usual amenities, including a coffee machine. The buffet breakfast was standard - the usual food items, but nothing flash. After a few days it became a bit boring. The hotel needs a good update. The lobby is a bit dark and not at all welcoming and the other common areas were showing their age. For example, the carpet in the hallway was quite old. The hotel could be cleaner. For example, the carpet in the lifts was dirty. On the top floor there is a pool and a hot spa big enough for about two people only. Someone had been eating up there and left behind some food wrappings and it took the hotel some time to remove that rubbish. The top floor could be so much more, but it's not all that attractive or enticing. On our next trip to Sydney we will probably stay somewhere else. This hotel is ok, and the price was good, but we would prefer to stay somewhere cleaner and more central.

Dear KiwiViajero Thank you for your detailed feedback. We’re pleased you enjoyed the location near Hyde Park and the lovely park view from your room. I apologize for the areas that didn’t meet expectations, including the lobby, common spaces, and pool area. We’re continually looking for ways to improve and hope to be given another chance in the future to provide a better experience. Warm regards, Nikki Little General Manager

Pullman Hotel Hyde Park is GOLD! 🙂🏳️‍🌈

トリップアドバイザーの評価 4.0/5

816mattstar ビジネス - トリップアドバイザー認証口コミ

Pullman Hotel Hyde Park is GOLD for location, for inclusive, welcoming & luxurious aspects from the entrances to lobby, elevator views, incredible top floor pool & gym, to rooms. Staff are helpful & happy with guests. We had an intense 4 day work leadership summit & were so happy with the Pullman Hotel staff, room, services & location we extended our stay. Even if working long, intense hours, this hotel is excellent! 🙂🏳️‍🌈🥂

Dear 816mattstar Thank you for sharing your glowing review! We’re thrilled to hear that you enjoyed the welcoming atmosphere, prime location, and amenities, from the top-floor pool and gym to your room experience. It's wonderful that our team could support you throughout your leadership summit and that you found everything so enjoyable you extended your stay. We look forward to welcoming you back, whether for work or relaxation! Warm regards, Nikki Little General Manager

They don’t seem to care

トリップアドバイザーの評価 3.0/5

griffith2024 ファミリー - トリップアドバイザー認証口コミ

Family business - spa was important to us - we were doing physical work. Didn’t care it wasn’t working and no refund. Aircon not working - no one cared

Dear griffith2024 Thank you for your feedback. I’m very sorry to hear about the issues with the spa and air conditioning and that they weren’t handled with the care and attention we strive to offer. Your experience does not reflect our standards, and I regret the impact it had on your stay. We will address this with our team to ensure a more responsive approach for future guests. I hope we’ll have another chance to provide you with a better experience. Warm regards, Nikki Little General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,190 件のレビュー 9.6/10 ロケーション
  • 3,157 件のレビュー 7.2/10 客室
  • 2,669 件のレビュー 8.4/10 サービス
  • 40 件のレビュー 6.2/10 インターネット
  • 948 件のレビュー 4.8/10 清潔さ
  • 811 件のレビュー 4.7/10 設備
  • 762 件のレビュー 7.2/10 朝食
  • 750 件のレビュー 4.5/10 雰囲気

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