Mercure Jakarta Gatot Subroto

Avis müşterileri puanı (ALL Puanlama) 4.8/5 1.320 görüş

Mercure Jakarta Gatot Subroto - Image 1
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Açıklama

Otel ekstraları

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

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Otelin konumu

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan
12790 JAKARTA
Indonesia

GPS:-6.239133, 106.828591

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  1.320 görüş

TripAdvisor Derecesi  4.5/5  1.228 görüş

Not up to accor hospitality standard

Tripadvisor puanı 3.0/5

alfita h Aileler - TripAdvisor onaylı yorum

We checked in , ask the security to bring our luggage up in our room because we re going to have dinner first and tipped him. He said ok and i believe understood the task So we had dinner at their restaurant and cane back to our room to find the suitcases hadnt got there yet somehow. Called the front desk, they were confused and took like half an hour to locate the suitcases. No greeting cards, no thank you for being all loyal member whatsoever. Never find this at any accor hotel chain, even ibis do better than this. Accor needs to amp up their service, really

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rizky Justian David Room Division Manager

Nice Hotel

Tripadvisor puanı 5.0/5

Abang A TripAdvisor onaylı yorum

The room is very clean, the staff is very helpful. As an Accor's Platinum member, I should have gotten a room upgrade, but unfortunately the room was fully booked. Then i got a dining voucher as a replacement. The welcome drink was good. The executive lounge is okay. Next time I will come back as soon as possible to get more experience in this hotel, hopefully I can get a chance to get a room upgrade. One more thing, hopefully all rooms will have smart TV, because only a few have smart TV installed. thanks

Dear Mr. Abang, We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Comfortable !

Tripadvisor puanı 5.0/5

Reynaldi N Aileler - TripAdvisor onaylı yorum

My short stay at this hotel was fantastic! The staff were friendly, the check-out process was quick, and they even have a separate restaurant for meals. I particularly enjoyed having breakfast on the 7th floor, as it was peaceful and more laid-back compared to the 5th floor. An added bonus was receiving a complimentary healthy drink because the cook accidentally left an apple sticker in it. As for the room, it was spacious with lovely decor. The only downsides were the missing bathroom mat and the overly soft pillow - I prefer a firmer buckwheat one. The staff were attentive and made sure everyone's needs were met throughout my stay.

Dear Mr. Reynaldi, Warmest greetings from Mercure Jakarta Gatot Subroto, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Sincerely, Rizky Justian David Room Division Manager

Strategic Hotel in the South Jakarta

Tripadvisor puanı 5.0/5

dzteam TripAdvisor onaylı yorum

I have a good experience when stay at Mercure Gatot Subroto for family staycation. Nice room, good food, strategic location. The hotel staff have great hospitality, give excellent service to the guest. I also got a special menu when I breakfast from Ms. Elin.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Clean room with comfy bed

Tripadvisor puanı 4.0/5

Binatya W TripAdvisor onaylı yorum

Clean room with comfy bed and full amenities. Near the lobby has nice lounge. Also hotel staffs are nice and helpful. Had ice coffee from the cafe in hotel, it was nice, but haven’t tried the food. I would like to visit again if any chance……………..

Dear Binatya, We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 429 görüş 8.7/10 Konum
  • 2.100 görüş 9.5/10 Oda
  • 3.603 görüş 9.5/10 Hizmet
  • 53 görüş 8.6/10 Wifi
  • 2.378 görüş 9.5/10 Yemek
  • 1.127 görüş 9.3/10 Kahvaltı
  • 993 görüş 9.8/10 Hijyen
  • 771 görüş 9.2/10 Otel Donanımları

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