Fairmont Jakarta 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 2.991 görüş

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Açıklama

Otel ekstraları

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

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Otelin konumu

Fairmont Jakarta

Jl Asia Afrika No.8
10270 JAKARTA
Endonezya

GPS:-6.221751, 106.798688

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  2.991 görüş

TripAdvisor Derecesi  4.8/5  4.151 görüş

2025 mükemmeliyet sertifikası

Fairmont Jakarta, Hotel for Business

Tripadvisor puanı 5.0/5

soenarto880 TripAdvisor onaylı yorum

Great hotel in Jakarta, next to the biggest sport arena in town. Breakfast, gym facility were perfect.

⭐️⭐️⭐️⭐️⭐️

Tripadvisor puanı 5.0/5

franciscaputri29 TripAdvisor onaylı yorum

An exceptional stay at Fairmont Jakarta. Elegant rooms, great location, and impeccable service. Thank you Moehtar, Akmal, Refi, and Juliandi for the outstanding hospitality.

Dear franciscaputri29 Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay and appreciated the elegance of our rooms, our location, and especially the service provided by Moehtar, Akmal, Refi, and Juliandi. I will be sure to share your compliments with them, as I know they will be thrilled to hear how much their efforts made a difference. We look forward to welcoming you back to Fairmont Jakarta for another exceptional stay. Warm regards Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

A good choice in central Jakarta

Tripadvisor puanı 4.0/5

Lastlove TripAdvisor onaylı yorum

This is a nice hotel with convenient access to Plaza Senayan. The property also features a residential tower for long-stay guests, many of Japanese expatriates. Located in the heart of the city, the hotel has direct access to two major malls: Plaza Senayan, which is older but more luxurious, and Senayan City, which is more modern and popular among younger visitors. Overall, everything guests may need can be easily found in this area, making it an interesting option for short stays in Jakarta, whether for business or leisure. As an Accor Platinum member, we were upgraded to a spacious room in the residence tower. The complimentary breakfast met expectations. However, Gold Lounge access was not included for Platinum members when staying in the residence tower, even with an upgrade. A good choice in Central Jakarta. This is a nice hotel with convenient access to Plaza Senayan. The property also features a residential tower for long-stay guests, many of whom are Japanese expatriates. Located in the heart of the city, the hotel has direct access to two major malls: Plaza Senayan, which is older but more luxurious, and Senayan City, which is more modern and popular among younger visitors. Overall, everything guests may need can be easily found in this area, making it an interesting option for short stays in Jakarta, whether for business or leisure. As an Accor Platinum member, we were upgraded to a spacious room in the residence tower. The complimentary breakfast was good and met expectations. However, Gold Lounge access was not included for Platinum members when staying in the residence tower. Complimentary drinks at K22 with a nice view of Jakarta were offered instead. Anyway, I clearly stated in my booking that the stay was to celebrate my husband’s birthday, there was no special arrangement in the room—no welcome amenities or even a simple fruit plate, which is usually offered to Platinum members at other properties. For welcome drinks, as we do not consume any alcohol, we chose to enjoy them at Peacock Lounge. The service there was excellent, with a nice selection of teas, although the dessert choices were quite limited. Special thanks to Mr. Dicky for the smooth and efficient check-in process, as well as to the Peacock Lounge staff for their warm and attentive service.

Dear Lastlove Thank you for sharing your experience with us. We are delighted that you found our location convenient and enjoyed the spacious room in the residence tower, as well as the breakfast and service at Peacock Lounge. I will make sure to pass along your kind words to Mr. Dicky and the Peacock Lounge team—they will be thrilled to know their efforts made your stay more enjoyable. I also appreciate your feedback regarding Gold Lounge access and the absence of welcome amenities during your husband’s birthday celebration. We sincerely apologize for this oversight and will ensure better coordination in the future to make such special occasions truly memorable for our Platinum members. We hope to welcome you and your husband back soon for another stay where we can exceed your expectations in every way. Warm regards Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Great for staycation

Tripadvisor puanı 5.0/5

bocil TripAdvisor onaylı yorum

Had a great time staying here with my kids. Lots of fun activities and all of the staffs are super friendly. Clean and comfortable room

Dear Bocil Thank you for your kind words. We are thrilled to hear that you and your kids enjoyed your staycation with us and found our activities fun and the room comfortable. Your compliments to our team will surely make them smile as they love making every guest feel welcome. We look forward to welcoming you and your family back for another memorable stay. Warm regards Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

An Average Stay

Tripadvisor puanı 2.0/5

Chantelle W Aileler - TripAdvisor onaylı yorum

My experience at the Fairmont Jarkata was Average. The hotel itself was lovely and our room, which was a suit was beautiful, clean and spacious. My only criticism -of the room was that it was a little bit noisy and motorbikes were heard from the room. The staff on the whole were lovely, particularly Fetty Ningtyas who was extremely helpful in check in and providing information. However at Breakfast we were turned away from the primary buffet to a secondary one due to availability and were told that they were very similar. The two buffets were most definitely not similar. The primary buffet (located on floor 2) is much larger and overall better for example the first buffet has 3 variety’s of cheese versus one, sushi, more salads, noodle and poke bowl bar. If you get breakfast included as we did, be prepared for the Maitre D outside to try and turn you away to the smaller one upstairs. The pool is rather boring and small but the pool staff are most friendly and very nice. As Platinum members we were disappointed by not being let into the Gold Club as it is only for diamond members. The roof top bar has very slow service and is rather mediocre

Dear Chantelle W, Thank you very much for taking the time to share such a detailed review of your recent stay at Fairmont Jakarta. We appreciate your balanced feedback and are pleased to hear that you enjoyed the suite, its cleanliness, and the overall condition of the hotel. We are also delighted to know that Fetty Ningtyas made a positive impression during your check in, and we will be sure to share your kind words with her. At the same time, we sincerely regret the aspects of your stay that did not meet your expectations. Your comments regarding noise from outside traffic, the breakfast experience, and the difference between the two buffet setups are well noted. We understand your disappointment, especially when breakfast is included and expectations are set accordingly. Your feedback has been shared with our food and beverage leadership team to review how breakfast flow and guest communication are managed during busy periods. We also take note of your observations regarding the pool facilities and rooftop bar service, as well as your disappointment regarding Gold Lounge access as a Platinum member. While lounge access policies are guided by brand and loyalty tier guidelines, we understand how this may affect the overall experience and appreciate you sharing your perspective. Thank you again for your honest and constructive feedback. We value your loyalty and hope to have the opportunity to welcome you back in the future and deliver a stay that better reflects the high standards you expect from Fairmont Jakarta. Warm regards, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

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