Raffles Jakarta

It was an amazing 3 night stay at Raffles, fabulous hospitality right from seamless check in upto checkout. Fabulous personified services on my request for vegetarian meals, prepared for breakfast evey single day. All the staff there are quite friendly n caring. Recall few names Azriel(Ajil), Aira, Fahmi, Rhany(Queen), Rachel, Charis, Endings were just brilliant n outstanding. Always ready to serve n taking care of our needs tirelessly. I wish them all the best and looking forward to return for a stay. Best wishes 🌺

Having an event here at raffles Jakarta, very surprise that the hotel is different then any other hotel in Jakarta with the arts that they have here, the staff is also kind and professional and willing to help me with my request, special thanks to Charris who assist me and show me the road to nearest bus station, even offer me to find a taxi, hope to stay here very soon

Starting with the airport pick up...to seamless check in into the 19th floor overlooking a tired evening sky..to the thoughtful vegetarian suggestion from one, Ms April - in-room dining assistant ..to Mr Afghan who served dinner, enquiring preferences and ensuring it was taken care...to the spotless make over specialist who did an excellent housekeeping...to the well folded laundry...to the frequent checks if I needed anything... the IT support from front desk who fixed by wi-fi...to the security manning the exit to the mall who gave me unsolicited advise of where I could find batik deals.. over and all was a fabulous experience. Special thanks to Ms April who made sure I got some indian veggie versions - i thought I should thank in person but couldn't. Great location, great property maintenance, friendly and thoughtful staff.. ...Raffles Jakarta -- keep the jive...keep it always alive!

Spent one night with family at the weekend. Hotel perfectly equipped and maintained, even the basic rooms are junior suite type with wide bathroom, separate tub and shower and double vanity. Excellent breakfast, even we arrived quite late before 10 am thus some of the buffet dishes were not more replenished, you could always ask what needed and they would bring anything. As many other mentioned service is really top notch, from check in, to butler, swimming pool staff were all professional, kind and proactive, despite being basic tier in the All program got welcome drinks, small bites and cookies for our daughter, at the pool also complimentary iced water and fruit skewer. Before arrival they contact us via WhatsApp for welcoming and I could use the same contact along our stay for any request and they reply very quickly in matter of minutes at any hour. Just had a small misunderstanding during check in as the agent saying booking was just for two adults while All app and mail confirmed it was including our daughter too, but it was clarified immediately and professionally. Overall very happy about this stay, sure Raffles is one of the best hotels in Jakarta and will come back in the future.

Raffles staff exceeded my expectations during a hard work business week during my first time in Jakarta. The hotel infraestructure is impecable from the very cozy room, the immaculate breakfast and the well equipped gym. Closing with golden key in the refreshing swimming pool. Alwayw attended by a polite and welcoming staff. My appreciatition for the Raffles workers.