Raffles Jakarta 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 1.913 görüş

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Açıklama

Otel ekstraları

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

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Otelin konumu

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

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Daha fazla bilgi edinin

ALL Puanlama  4.8/5  1.913 görüş

TripAdvisor Derecesi  5.0/5  2.544 görüş

2023 mükemmeliyet sertifikası

Birthday Lunch in Arts Cafe

Tripadvisor puanı 5.0/5

Silvinasilvi TripAdvisor onaylı yorum

Best hotel in Kuningan. First time choose arts cafe for celebrating my birthday. Didn't expected got surprise from Pak john,Bu ayu, Pak Rizki n team. I'm also got greeting cards with my photo's. Thank you Arts Cafe. The buffet was nice. You should try all the show kitchen menu. Best of the best!! All drinks except alcoholic is included in the buffet package.

Dear Ms. Silvy, Thank you immensely for choosing Arts Café at Raffles Jakarta to celebrate your special day. We are thrilled to learn that your birthday lunch was a memorable experience and that our team, led by John, Ayu, and Rizki, went above and beyond to surprise you. It warms our hearts to hear that you appreciated the personal touch of receiving greeting cards with your photos. Your kind words regarding our buffet and show kitchen menu mean the world. We are delighted you enjoyed the culinary delights prepared by our talented team. Your recommendation to try all the show kitchen menu items is genuinely appreciated, and we can't wait to welcome you back for another delightful dining experience. Once again, thank you for choosing Arts Café at Raffles Jakarta, and we look forward to serving you again soon. Warm regards, Rhany Guest Experience Manager

One of our best times in this year

Tripadvisor puanı 5.0/5

Senna G TripAdvisor onaylı yorum

Art tour is a must try.. knowing the whole story of the hotel along with connections between arts and the owner gave us another level experiences beside just a mere staycation. Another wonderful thing is their hospitality. It sure is a top notch service excellence! It was so nice that we happy to call all the employee by their name... just for the records.. there are no name tags in their uniform. I think those review will gave you the whole picture of the service they provided. Overall, this is one of the best time and money spent in this year. Thank you raffles jakarta!

Dear Ms. Senna, Thank you wholeheartedly for sharing your wonderful experience following your recent visit to Raffles Jakarta. We're thrilled to hear that our art tour provided you with a unique and enriching experience, allowing you to delve deeper into the history and connections between art and our hotel's story. Your appreciation of our hospitality and service excellence truly warms our hearts and reinforces our commitment to providing exceptional service to every guest. It's delightful to know that you felt a personal connection with our team, even without name tags, and that you were able to call them by name. Your kind words mean the world to us and inspire us to continue creating memorable experiences for our guests. We're grateful for the opportunity to have been a part of one of your best experiences this year, and we eagerly await the chance to welcome you back to Raffles Jakarta for more unforgettable moments. Warm regards, Rhany Guest Experience Manager

Best staycation ever!

Tripadvisor puanı 5.0/5

Anka F TripAdvisor onaylı yorum

Had an amazing stay in Raffles Hotel Jakarta 🙌🏼 The hotel room was fantastic and the service 👏🏻, excellent. Thank you for making our staycation most enjoyable. It’s such a memorable experience from the days before we checked in until we got home 🥹

Dear Ms. Anka, Thank you immensely for sharing your glowing review following your recent staycation at Raffles Jakarta. Your words resonate deeply with our commitment to providing exceptional service and creating unforgettable experiences for our guests. We're delighted that you found your hotel room fantastic and our service excellent, as we strive to ensure every aspect of your stay exceeds expectations. It brings us great joy to know that we could make your staycation most enjoyable and leave you with cherished memories from when you checked in until you returned home. Your feedback inspires us to continue delivering the highest standards of hospitality, and we eagerly await the opportunity to welcome you back to Raffles Jakarta, where you'll always find a warm and welcoming atmosphere awaiting your return. Warm regards, Rhany Guest Experience Manager

pleasant

Tripadvisor puanı 5.0/5

sabena t TripAdvisor onaylı yorum

the room is super clean, everyone very kind and helpful, i even get a helping hand while needed to clean the court and mr diva help me so i can play tennis as i planned, for the whatsapp number during my stay was so fast responsive that very comforting, thank you very much

Dear Sabena, Thank you for sharing your delightful experience following your recent stay at Raffles Jakarta. Your words embody our commitment to providing exceptional service and ensuring every aspect of your stay exceeds expectations. We're thrilled that you found your room impeccably clean and that our team members are kind and helpful. It warms our hearts to know that Diva went above and beyond to ensure you could enjoy your planned tennis session, and we'll be sure to pass along your gratitude. Additionally, we're delighted that our quick and responsive WhatsApp assistance provided you with added comfort during your stay. Your feedback inspires us to continue delivering the highest standards of hospitality, and we eagerly await the opportunity to welcome you back to Raffles Jakarta, where you'll always find a warm and welcoming atmosphere awaiting your return. Warm regards, Rhany Guest Experience Manager

Best Raffles Club

Tripadvisor puanı 5.0/5

AndrewSantoso Aileler - TripAdvisor onaylı yorum

In my opinion with the facilities, location and platinum member benefits it is really worth it. Platinum member benefits at Raffles Jakarta include upgrade to artist suite, early check-in at 12.00, late check-out until 16.00, access to the Raffles club and welcome drink When I arrived at the drop-off, all the staff were ready to help with my luggage. When asked for a reservation and mentioned my name, they apparently had memorized which guests could check in at Raffles Club. Check-in was relaxed, they offered us drinks so we could relax and enjoy the drinks. Our room was upgraded to an artist suite. You could say this room is like a standard suite where the work space, living room and bedroom are separate. The room itself is separated into 4 parts, the living room which contains a work desk, sofa and minibar. The walk-in closet which consists of a luggage rack, cupboard and full body mirror connects to the bathroom which has a bathtub, shower, 2 wash basins and a closet. Before entering the living room there is also a powder room which includes a wash basin and closet. The bedroom has a dressing table, mattress and TV. The interior of the living room looks luxurious and there are art decorations near the work desk and next to the TV, while the bedroom uses a full panel interior which is luxurious even though it seems plain. Mineral water is provided in a water dispenser machine. For coffee, there is a capsule coffee machine with the illy brand and the tea sachets use the Dilmah brand. The bathroom is very spacious with a bathtub with natural lighting. Because we were asked whether we were bringing children or not, turned out that special children's soap and a elephant toys were provided. For towels, 2 body towels, 3 hand towels and 2 face towels are provided. The amenities are bright orange packaging. For soap and shampoo, use the Penhaligon brand from London. Hotel facilities that we can enjoy include a gym, outdoor garden, swimming pool, jacuzzi, sauna and kids club Regarding platinum benefits. We took the welcome drink at the pool. We chose the coconut and Tropical Delight mocktail served with cashew nuts, popcorn and fresh fruit. For afternoon tea, the menu served includes fried chicken sandwiches, beef pie, Vietnamese pickled vegetables, tuna ceviche, macaroons, cookies, scones, raspberry tart, mango cheese cake, fruit, juice and various canned drinks along with coffee and tea. For evening cocktail dinner, buffet and unlimited a-la carte are served, which, is that the quality of the a-la carte food served is at the level of fine dining. The buffet menu includes pasta, chicken fingers, roasted vegetables, fish lemon butter sauce, bread, chips, salad, salmon sashimi, sushi, sandwiches, carrot cake, white chocolate cherry, la viola, Chocolate cake, various fruit. The ala-carte menu is scallops with pakchoy, potato leek soup, tongseng (this is actually steak with tongseng sauce), chicken black garlic, barramundi miso, beef tartare and apple crumble. Subjectively, I can say that the Raffles Club is the best club lounge I have ever visited during my stay at a hotel We have breakfast at the arts café, it was delicious and lots of choices. The food served is a-la carte and buffet. For the a-la carte menu there is salmon mentai furikake, spicy tuna roll, California roll, chicken teriyaki roll, sashimi moriawase, onsen tamago, tuna poke salad, breakfast sandwich, chicken steak and eggs, waffles. The buffet menu: 1. Coldcut, cheese, crackers, porridge, snacks, cereal and milk, salad, pita bread and hummus 2. pastries, candy, cookies, matcha panacota, pudding, jelly, vanilla tart, mango cake, carrot cake, dark hazelnut, strawberry cake 3. Grilled chicken, ca pakchoy, dabu dabu fish, stewed eggs, liver potato sauce, kwetiau, nasgor, broccoli mushroom 4. Fruit and juice 5. Omellete, sauteed mushroom, hard boiled egg, sausages, tomato, sausage, soup, bread, potato, oatmeal, scrambled egg 6. Siomay, bakpao, balado egg, bacem tempeh, vegetable lontong

Dear AndrewSantoso, Thank you for choosing Raffles Jakarta and for taking the time to share such a comprehensive and glowing review on TripAdvisor. We are truly delighted to hear that your experience with us lived up to your expectations, especially as a valued Platinum member. It is always encouraging to learn that our guests appreciate the distinct level of service and the quality of facilities that Raffles is known for. Your detailed feedback on the Artist Suite, along with the various amenities and dining experiences, highlights precisely what we aim to offer - a sanctuary for the well-traveled. We are particularly pleased that you enjoyed the personalized service at the Raffles Club, and that the culinary offerings across our outlets, including the breakfast at Arts Café, added value to your stay. It's also heartening to know that the special touches, such as the children's soap and elephant toys, were well-received. Thank you once again for your kind words and for acknowledging the efforts of our team. It is guests like you that make our job wonderful. We look forward to welcoming you back to Raffles Jakarta soon, hoping that your next stay with us will be as pleasant as the previous one. Warm regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

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