Mama Shelter Prague 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 763 görüş

Mama Shelter Prague - Image 1
Mama Shelter Prague - Image 2
Mama Shelter Prague - Image 3
Mama Shelter Prague - Image 4

Açıklama

Otel ekstraları

  • Etkileyici ve samimi teras

  • Eski şehir merkezine tramvayla 10 dakika uzakta

  • Jalil Amor tasarımı

  • Renkli ve neşeli tasarım

  • 6 toplantı odası mevcuttur

Konaklama olanaklarımız

Otelin konumu

Mama Shelter Prague

Veletrzni 1502 20
170 00 Praha 7- Holesovice
Çek Cumhuriyeti

GPS:50.102356, 14.431385

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  763 görüş

TripAdvisor Derecesi  4.5/5  440 görüş

2024 mükemmeliyet sertifikası

Ok but expected more

Tripadvisor puanı 3.0/5

CR2015BXL TripAdvisor onaylı yorum

Modern hotel, good beds, shower and internet. Quiet in the night. Staff very committed and helpful. But - this is a 4 star hotel and I am a platinum member: no water boiler with tea etc in the room, had to pay a 20 Euro deposit for a 5 Euro water boiler and paper cups! No soap was provided during the cleaning after the first night, had to call. Parking costs 12 Euro per night in front of the hotel. Expected more for the price and 4 stars. Great night shop across the street. There is also a great Asian restaurant a few mins away.

Dear CR2015XL, Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed our modern facilities, comfortable beds, quiet atmosphere, and the helpfulness of our staff. Regarding your concerns, we’d like to clarify that during the booking process, we provide detailed descriptions of all room categories, including their specific features and amenities. Some of our higher room categories are equipped with coffee machines, and kettles are available at reception for your convenience. We strive to ensure transparency so our guests can select the room that best suits their preferences. The deposit policy for certain items is a standard procedure, ensuring availability for all guests, and we are glad to see that the deposit was promptly returned to you upon check-out. As for parking, we understand it can be a challenge in Prague, but we take pride in offering a very reasonable rate of €12 per night compared to other parking options in the area. We sincerely apologize for the oversight in housekeeping regarding the soap not being replenished after the first night. This does not reflect our usual standards, and we will address this with our team to ensure such instances do not occur in the future. Thank you again for your feedback, as it helps us improve and better serve our guests. We hope to have the pleasure of welcoming you back and assisting you in selecting a room category that fully meets your expectations. Mama loves you! Tomáš Dikasz Operations Manager

Her şey çok güzeldi.

Avis müşterileri puanı 5.0/5

Berkehan B. Çiftler - ALL için doğrulanmış yorumlar

Otelin konumu cok iyiydi. Şehrin gurultusunden uzak ama otelin önünden bindiginiz tramvayla 10 dk'da şehirde olabiliyordunuz. Otelin dekorasyonu, odalar, temizlik, personel her şey çok güzel ve sıcaktı. Bundan sonra her gittiğim yerde Mama Shelter otelinde konaklamak istiyorum.

Dear B., thank you sincerely for choosing our hotel and for sharing your experience. We are very pleased to hear that you appreciated the location, the decor, the cleanliness, and the friendliness of our staff. It is truly a pleasure to know that you had an enjoyable stay. It will be an honor to welcome you again to our hotels in the future, and we will do our best to continue providing you with an equally positive experience. Best regards, Mama ♥ you!! Lidia FO team

I was satisfied here

Tripadvisor puanı 4.0/5

PavlaPavla TripAdvisor onaylı yorum

I spent one night at this hotel. I went to a concert at a nearby arena, so I chose this place so I wouldn't have to travel all the way across town to the hotel late at night. My room was quite spacious. The bed was large and comfortable and I appreciated the quietness. I wasn't disturbed by any noise from the hallway or neighboring rooms at night. I liked the elevator decor there - colorful, crazy, but nice. Check in and check out was quick. There is a tram stop right next to the hotel, so you can get to the downtown quickly and conveniently.

Dear Pavla, Thank you so much for taking the time to share your feedback about your recent stay with us. We're delighted to hear that our location was convenient for your evening at the concert and that your room provided the comfort and quietness you were looking for. It's wonderful to know you enjoyed the spaciousness of your room, the bed, and our uniquely colorful elevator décor. We're glad these little details added to your experience! We're also pleased that you found our check-in and check-out process efficient and appreciated the ease of accessing downtown via the nearby tram stop. We hope to welcome you back again, whether for another concert or just to explore the city further. Thank you for choosing us, and safe travels! MAMA ❤ you! Front Office Team

Fun, quirky hotel with a very comfy bed!

Tripadvisor puanı 4.0/5

JenAllanMack Couples - TripAdvisor onaylı yorum

We stayed for 4 nights Monday to Thursday and would definitely come back again! We had large Mama double room which gave us plenty of room for our cases and things. The decorations throughout the hotel was fun and quirky and there were a number of activities for guests to use for free such as pool, arcade games and foosball. We also received biscuits and complimentary water on arrival. We ate at the hotel the first night for dinner and the food was fantastic! We shared a pizza and a meza plate and highly recommend both. The only slight negatives were; - the room was far too hot, we didn't have the heating on but the heat travelled up as we were on the 8th floor. Probably not much the hotel can do about that, I would advise to leave your window open which helped a bit - there were workplace party nights on three of the nights we were there. Thankfully the night we arrived there wasn't one otherwise I don't think we'd have been able to eat at the hotel as there was only a small space around the back available for guests on these days. - the service wasn't that fast either of the times we went for dinner or drinks which was fine as we weren't in a hurry but something to bear in mind if you're time restricted Understandable as it was near Christmas but I would probably pre warn guests about this - there was no kettle or tea making facilities in the room. Not something I'd usually worry about but my partner had a terrible cold and was needing hot water for Lemsips so I was needing to go down to the bar and get it. The staff were amazing and accommodating it just wasn't ideal having to walk into a private party to access the bar. The pros: - as I mentioned before the dinner was amazing! - wide selection of food and choices at breakfast - the staff went above and beyond - letting us have the hot water as mentioned above, managed to get a jacket laundered and back the same day - fun and quirky decor! - the bed and pillows were so comfy! Definitely would stay again!

Dear guest, Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that you enjoyed your four-night stay with us. It’s fantastic to know you enjoyed the complimentary activities like pool and arcade games, and that the welcome biscuits and water added a little extra touch to your stay. We’re also glad you enjoyed the dinner—your recommendation means a lot to us! We do apologize for the room temperature and any inconvenience caused by the workplace parties during your stay. Your feedback is valuable, and we will definitely consider ways to address these aspects, especially the room temperature and the impact of events on guest dining spaces. We also appreciate your comments regarding the service speed and lack of tea-making facilities in the room. We actually offer kettles upon request at reception, so please feel free to ask next time, and we’d be happy to provide one for you. It’s wonderful to hear that despite these small setbacks, the friendly service and our efforts to accommodate your needs made a positive impact. We’re delighted that you would stay again, and we can’t wait to welcome you back for another fun and relaxing visit! MAMA ❤ you! Front Office Team

Mama Was Great

Tripadvisor puanı 5.0/5

InnesKM TripAdvisor onaylı yorum

Throughly recommend a stay at this hotel. Staff were excellent and hotel was also excellent and very accommodating. Tram 17 to the centre is easy - note free if over 65 - and not far away at all. Lots of cafes and bars around the location especially the cafe at next tram stop. A matter of minutes from a shopping centre and AC Sparta stadium. Easy walk to centre. Only negative was the bar takeover by a private function on one night. We would stay again next time in Prague.

Dear guest, Thank you so much for your wonderful review! We’re happy to hear that you had an excellent stay with us and that our staff made a positive impact on your experience. It’s great to know you enjoyed our convenient location, with easy access to the tram, nearby cafes, bars, and shopping. We apologize for the private function at the bar during your stay and appreciate your understanding. We’ll certainly keep this in mind for future guest experiences. We would be absolutely delighted to welcome you back next time you're in Prague. Thank you for choosing to stay with us! MAMA ❤ you! Front Office Team

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