Mama Shelter Prague 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 632 görüş

En iyi fiyat
garantisi
Mama Shelter Prague - Image 1
Mama Shelter Prague - Image 2
Mama Shelter Prague - Image 3
Mama Shelter Prague - Image 4
Veletrzni 1502 20, 170 00 Praha 7- Holesovice, Çek Cumhuriyeti

Açıklama

Otel ekstraları

  • Etkileyici ve samimi teras

  • Eski şehir merkezine tramvayla 10 dakika uzakta

  • Jalil Amor tasarımı

  • Renkli ve neşeli tasarım

  • 6 toplantı odası mevcuttur

Konaklama olanaklarımız

Otelin konumu

Mama Shelter Prague

Veletrzni 1502 20
170 00 Praha 7- Holesovice
Çek Cumhuriyeti

GPS:50.102356, 14.431385

Telefon
Faks +420 225 117 800

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  632 görüş

TripAdvisor Derecesi  4.5/5  433 görüş

2024 mükemmeliyet sertifikası

Wonderful Hotel but...Best Price Guarantee from Accor not applied!

Tripadvisor puanı 3.0/5

Adam W TripAdvisor onaylı yorum

This is a lovely hotel with great staff and beautiful rooms. I booked through my Accor app but found a cheaper price online and applied for their Best Price Guarantee. BEWARE - Accor did not honour the Best Price Guarantee. After asking for and receiving screenshots as per their T & C's Accor does not respond to emails anymore. It seems very shortsighted that Accor are willing to lose a customer over a 30 Euro discount. Nobody like to be ignored.

Great

Tripadvisor puanı 5.0/5

Paul C TripAdvisor onaylı yorum

Despite being quite cheap, its a nice hotel and the rooms are clean and spacious. Staff are very friendly and efficient, and both the reception and restaurant/bar have cool decor, and are a relaxing way to pass some time. Good location too, I'd definitely stay here again

Mama Shelter Prague was a disaster! Absolute chaos

Tripadvisor puanı 1.0/5

tomasl652 Aileler - TripAdvisor onaylı yorum

We had a reservation for a Family XXL room for 4 people. At the reception, they informed us that they had a “problem” and instead of the Family XXL room, they would give us 2 standard, but connected, rooms. We agreed. Upon opening the rooms, we discovered that both were already occupied by other guests… luckily, they weren’t having an intimate moment… what an embarrassment! 🙈 We went back to the reception, and after 10 minutes, we were given 2 new rooms, but unfortunately, they were unsuitable, as they were rooms for disabled people (shower without glass enclosure, etc.). We returned to the reception, had a beer, and waited for different rooms. Despite both booking.com and the hotel’s website offering standard XL rooms (25m²), the staff at the reception informed us that only small rooms were available, where it was even difficult to open a suitcase. Since it was already midnight, we stayed one night and then moved to another normal 4* hotel. Never again with Mama Shelter. If you really want to enjoy your stay in Prague, definitely avoid this chaos.

Dear tomasl652, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. We are aware that there was an error during check-in, and while we always strive to offer flawless service, on rare occasions, mistakes can happen. We truly regret the inconvenience caused. Our reception team did their utmost to find a suitable solution, but due to high occupancy, we were unable to fully meet your expectations at the time. We also hope that our Front Office Manager’s follow-up and efforts to address the situation helped ease any frustration. Your feedback is valuable to us as it helps us continue to improve, and we hope to have the opportunity to welcome you back for the quality experience we strive to deliver. Mama loves you! Tomáš Dikasz Operations Manager

Fabulous

Tripadvisor puanı 5.0/5

Ashleigh L Couples - TripAdvisor onaylı yorum

Absolute 5/5. Beds are so comfortable. Great interior design, lovely views of the city, there was some road works being done during our stay but you would never be able to tell it was so quiet. Shopping centre 5 minute walk away, around a half hour walk to the old town but the walk is definitely worth it

İyi konaklama

Avis müşterileri puanı 4.0/5

Anonim Aileler - ALL için doğrulanmış yorumlar

Genel olarak olumluydu. Pazar günü kahvaltı-brunch kesintisiz devam edebilir. Biz tam ara saate denk geldik kahvaltımızı yapamadık.

Dear guest, thank you for your feedback. We are glad you mostly enjoyed your stay with us. At the same time we want to apologize for your breakfast experience. We will let our staff know about this so that it does not happen again. Thank you again and see you next time! Mama ♥ You Katie, FO Team

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.028 görüş 8.9/10 Konum
  • 1.489 görüş 7.9/10 Oda
  • 1.165 görüş 8.5/10 Hizmet
  • 20 görüş 7.5/10 Wifi
  • 951 görüş 8.7/10 Kahvaltı
  • 814 görüş 7.5/10 Konfor
  • 750 görüş 9.5/10 Otel Ambiyansı
  • 501 görüş 8.8/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Praha 7- Holesovice şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.