Mama Shelter Prague 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 632 أراء

نضمن لكأفضل سعر
Mama Shelter Prague - Image 1
Mama Shelter Prague - Image 2
Mama Shelter Prague - Image 3
Mama Shelter Prague - Image 4
Veletrzni 1502/20, 170 00 Praha 7- Holesovice, Czech Republic

الوصف

خدمات الفندق الإضافية

  • Epic and cosy terrace

  • Ten-minute tram ride from the old town

  • Design by Jalil Amor

  • Colorful and cheerful design

  • 6 meeting rooms available

الإقامات المتوفرة لدينا

موقع الفندق

Mama Shelter Prague

Veletrzni 1502/20
170 00 Praha 7- Holesovice
Czech Republic

نظام تحديد المواقع العالمي (GPS):50.102356, 14.431385

الهاتف
فاكس +420 225 117 800

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  632 أراء

تقييم TripAdvisor  4.5/5  433 أراء

2024 شهادة تميّز

Wonderful Hotel but...Best Price Guarantee from Accor not applied!

ملاحظة Tripadvisor 3.0/5

Adam W تقييم TripAdvisor المعتمد

This is a lovely hotel with great staff and beautiful rooms. I booked through my Accor app but found a cheaper price online and applied for their Best Price Guarantee. BEWARE - Accor did not honour the Best Price Guarantee. After asking for and receiving screenshots as per their T & C's Accor does not respond to emails anymore. It seems very shortsighted that Accor are willing to lose a customer over a 30 Euro discount. Nobody like to be ignored.

Great

ملاحظة Tripadvisor 5.0/5

Paul C تقييم TripAdvisor المعتمد

Despite being quite cheap, its a nice hotel and the rooms are clean and spacious. Staff are very friendly and efficient, and both the reception and restaurant/bar have cool decor, and are a relaxing way to pass some time. Good location too, I'd definitely stay here again

Mama Shelter Prague was a disaster! Absolute chaos

ملاحظة Tripadvisor 1.0/5

tomasl652 العائلات - تقييم TripAdvisor المعتمد

We had a reservation for a Family XXL room for 4 people. At the reception, they informed us that they had a “problem” and instead of the Family XXL room, they would give us 2 standard, but connected, rooms. We agreed. Upon opening the rooms, we discovered that both were already occupied by other guests… luckily, they weren’t having an intimate moment… what an embarrassment! 🙈 We went back to the reception, and after 10 minutes, we were given 2 new rooms, but unfortunately, they were unsuitable, as they were rooms for disabled people (shower without glass enclosure, etc.). We returned to the reception, had a beer, and waited for different rooms. Despite both booking.com and the hotel’s website offering standard XL rooms (25m²), the staff at the reception informed us that only small rooms were available, where it was even difficult to open a suitcase. Since it was already midnight, we stayed one night and then moved to another normal 4* hotel. Never again with Mama Shelter. If you really want to enjoy your stay in Prague, definitely avoid this chaos.

Dear tomasl652, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. We are aware that there was an error during check-in, and while we always strive to offer flawless service, on rare occasions, mistakes can happen. We truly regret the inconvenience caused. Our reception team did their utmost to find a suitable solution, but due to high occupancy, we were unable to fully meet your expectations at the time. We also hope that our Front Office Manager’s follow-up and efforts to address the situation helped ease any frustration. Your feedback is valuable to us as it helps us continue to improve, and we hope to have the opportunity to welcome you back for the quality experience we strive to deliver. Mama loves you! Tomáš Dikasz Operations Manager

موقع مناسب

ملاحظة أراء العملاء 1.0/5

فيصل الأصدقاء - تقييمات مؤكدة لفندق ALL

لا يجب ان يوصف بلفندق بل هو موتيل الطرق السريعة لاتوجد به وسائل الراحه فقط تنظيف غرف وليش بشكل المطلوب

Dear Faisal a., Thank you for taking the time to tell us about your experience at the Mama Shelter Prague. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mama loves you! Tomáš Dikasz Operations Manager

Fabulous

ملاحظة Tripadvisor 5.0/5

Ashleigh L Couples - تقييم TripAdvisor المعتمد

Absolute 5/5. Beds are so comfortable. Great interior design, lovely views of the city, there was some road works being done during our stay but you would never be able to tell it was so quiet. Shopping centre 5 minute walk away, around a half hour walk to the old town but the walk is definitely worth it

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,028 أراء 8.9/10 الموقع
  • 1,489 أراء 7.9/10 الغرفة
  • 1,165 أراء 8.5/10 الخدمة
  • 20 أراء 7.5/10 إنترنت
  • 951 أراء 8.7/10 الإفطار
  • 814 أراء 7.5/10 مستوى الراحة
  • 750 أراء 9.5/10 شعور
  • 501 أراء 8.8/10 وسائل الراحة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Praha 7- Holesovice

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.