Отель 25hours The Royal Bavarian Мюнхен

Примечание: Tripadvisor 4.4/5 Отзывов: 975

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Bahnhofplatz 1, 80335 МЮНХЕН, Германия

Описание

Особенности отеля

  • Ресторан NENI

  • Бар Boilerman

  • Бесплатная сауна

  • Бесплатный фитнес-зал

  • Бесплатный высокоскоростной WIFI

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Расположение отеля

Отель 25hours The Royal Bavarian Мюнхен

Bahnhofplatz 1
80335 МЮНХЕН
Германия

GPS:48.139724, 11.561639

Телефон
Факс +49 89 904001555

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

NENI

NENI is the Molcho family's culinary concept. At NENI, everything revolves around the sharing of dishes, passion and zest for life.The restaurant serves an eclectic brand of Middle Eastern cuisine, coupled with regional influences

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Рейтинг TripAdvisor  4.4/5  Отзывов: 975

Excellent hotel for a city break

Примечание: Tripadvisor 5.0/5

Ragnar29 Friends getaway - Реальные отзывы TripAdvisor

Great hotel with cozy, super clean rooms right in the city center of Munich. Free minibar. Lovely staff. We loved the breakfast buffet. Everything is designed in a Bavarian style. Great place both for a weekend with friends or family. Will come back!

Dear Ragnar29, thank you so much for your amazing feedback! We’re thrilled to hear that you had such a fantastic city break with us here in Munich. Knowing that you enjoyed our cozy and super clean rooms, right in the heart of the city, makes us very happy. The fact that you appreciated the little extra touch of the free minibar shows us that the small details didn’t go unnoticed and that’s exactly what we aim for! It’s wonderful to hear you felt so well taken care of by our lovely team. We always do our best to create a warm and welcoming atmosphere where you can feel completely at home. We’re also glad you loved the breakfast! We put a lot of love into offering a wide selection so everyone, whether you’re into something sweet, savory, or healthy, finds something to start the day right. We’re also happy that the Bavarian design and vibe of the hotel stood out to you. We want every guest to feel the local spirit as soon as they step inside, and it’s fantastic to hear this resonated with you. Whenever you're coming back to Munich, we can’t wait to welcome you again. See you soon & warm greetings from all of us, Monique Lehmann Guest Relation Manager

Decent hotel near train station. But a bit strange.

Примечание: Tripadvisor 4.0/5

Monkey168 Couples - Реальные отзывы TripAdvisor

We were visiting friends during the same week as the largest construction exhibition in Munich. Opted to stay here as there are literally not rooms in other hotels. This is a strange hotel with interesting artefacts. At times it feels like living in a curio shop! We booked an extra large room and on the fourth floor. Room is quite interesting but with us being in the loft area, there is a large eve in the side of the bed. Which means we have to ensure we don’t bang our heads especially in the middle of the night. Hubbys side of the bed didn’t have any bed lights. Completely weird. We did have to close the shower as there’s some smell from the drains. The hotel is right beside the main train station so it is very handy. Only drawback is it is not exactly a great area. .

Dear Monkey168, thank you so much for taking the time to share your impressions of your recent stay with us – it means a lot to us that you’ve been so open about your experience. We're really glad that you chose to stay at the 25hours Hotel The Royal Bavarian, even during such a busy week in Munich! You're absolutely right: our hotel has a very distinct personality – with eclectic details, playful elements, and a design that's definitely a bit unconventional. We completely understand that this unique style might feel a little surprising at first! Regarding your room on the fourth floor: thank you for your honest feedback. Some of our Extra Large rooms are located under the roof and do come with charming sloped ceilings – but we understand that this can be impractical, especially if you're taller or just want to avoid midnight head bumps. For future stays, please know that we also offer rooms in the same category on lower floors without sloped ceilings – we’d be happy to find the perfect one for you if you let us know your preference when booking or checking in. We're also sorry to hear about the missing bedside lamp and the drain smell in the bathroom. That’s definitely not the experience we want you to have. If we had known during your stay, we would have immediately brought an extra light to your room and checked the plumbing to fix the issue right away. Our team is always just a quick message or phone call away and happy to help, even with small things that can make a big difference. As for the location: you're absolutely right, we are right next to the central train station, which makes getting around the city super easy and quick. We’re aware that the area directly around the station isn't everyone’s favorite part of Munich, and while we can’t change the neighborhood itself, we try to create a vibrant, welcoming atmosphere within our own four walls. One where every guest feels comfortable and at ease. Thanks again for your review and your helpful observations. We hope to have the chance to welcome you back again soon and to show you that with the right room and a bit of advance notice, we can tailor your stay much more to your taste. Warm regards, Monique Lehmann Guest Relation Manager

Scary, dark and old

Примечание: Tripadvisor 3.0/5

Christina G Реальные отзывы TripAdvisor

Where to start. First, the reason I'm giving three stars, which is generous, is because the staff in the restaurant were super nice and accommodating. Breakfast was very good. We had dinner, and it was okay. Not the best, but it filled a void. Our waitress was very accommodating, as the drink I had, I didn't like, and she gladly made me something else at no charge. Her name was Olivia. The morning manager, John, was super! And Christian helped me one morning, showing me how to use a tea diffuser. Now...the hotel itself. It's an extremely bizarre hotel. The decor is old and just ugly. I think it's supposed to be like that, but it's dark and old and kind of scary. The hallways have very dark wallpaper and carpeting. It reminded me of the movie The Shining. We had to wait about 3-1/2 hours for our room, so we parked ourselves in the lobby. This reservation was made through a travel service. We had taken a train from Innsbruck to Munich, and one would assume a room would be ready in a case like that. Our room, 405, was so dark, we couldn't see what was in our suitcases without our cell flashlight. The lighting is absolutely subpar and needs serious updating. The furniture was sparse and old and ugly. The nightstands were three-legged, chipped milking stools. There was an old manual typewriter on the chest at the end of the bed. Why? We moved the chest to the wall, so we could put our suitcases on it to be able to leave the lids open. Otherwise, we would've had to put out suitcases on the floor. There was only one suitcase stand. We had three suitcases. There were hangers hanging from belts. There was a flower pot hanging in the bathroom with towels in it. My bath towel's hem was all ragged and ripping. Bathroom fixtures were black. I ended up scrubbing the sink. There was an odd odor in the bathroom, too. The shower stall was large, which was nice. The water temperature is finicky, so you have to adjust carefully, so you don't get burned. The faucet and handles on the sink drove us crazy! The hot handle turned one way, the cold the other, so we'd get mixed up and the water would turn on really fast. There is an opening that you can see from the shower into the bed area. There is a shutter to cover it. Why is it there? I posted a photo. We opted out of having our sheets changed, but they didn't come in and empty trash, so that was overflowing. I guess we should've requested for that to be done. There is only a bottom sheet and an eiderdown on the bed. Thst seems to be the norm in Austria and Germany. There is no carpet, just cold, scraped-up floor. It was warm in the room, so we kept the window open about 4" all night. Apparently, a/c isn't turned on until May. It's located near the train station, so that was handy, but the area isn't the nicest. Its handy to the underground and trams. This hotel was chosen though a travel service, and it's supposed to be superior. It's not superior. We have never stayed in a worse hotel. The front desk staff were nice, although, the one woman didn't have adequate English language skills. In such a large city where tourists frequent, there shouldn't be a language barrier at the front desk. There is a cute little area near the front desk with things to purchase. That was a plus. Overall, this was not the greatest experience. We would never stay here again.

Dear christinagX8831IU, first of all, thank you for taking the time to share your detailed feedback with us. We're truly sorry to hear that your stay didn't fully meet your expectations, but we do appreciate the opportunity to respond to your impressions. We’re happy to hear that you had such positive interactions with our team, especially with Olivia, John, and Christian. Your kind words about their service and friendliness mean a lot to us! Now, regarding your overall experience at the hotel, we’d like to clarify a few things that might help you understand the concept and style of our house a bit better. Our interior design is intentionally unique and reflects the name and spirit of the 25hours Hotel The Royal Bavarian. The decor is inspired by former aristocratic residences – the so-called royal houses of Bavaria – and so you'll find design elements such as dark wallpaper, vintage furniture, velvet curtains, patterned carpets and nostalgic accessories like the typewriter. These are all part of the concept, aimed at telling a story – especially since our building used to be the old post and telegraph office. That’s also why many of our rooms include charming little hints from the past. We understand that this kind of aesthetic may not be for everyone, but we do strive to be very transparent: You’ll find numerous photos of our rooms and public areas on all major booking platforms, Google, and our website. So future guests can easily get a feel for what to expect. Concerning your check-in experience: Our guaranteed check-in time is 3 PM, as stated in all our booking confirmations and on all official platforms. Since your reservation was made via a travel agency, it’s their responsibility to inform you accordingly – and if early arrival was important to you, they also had the option to book you into a hotel with earlier guaranteed access. During major events like BAUMA, we are regularly at full capacity, which means that early check-in becomes very difficult especially if the previous night was fully booked. We understand that waiting for your room after a long journey is frustrating, but we simply didn’t have any rooms ready before the standard check-in time, and we also didn’t receive any prior information about your arrival time. Regarding the lighting in the room we’re honestly surprised to hear that you found it so dark you needed a flashlight to see into your luggage. This kind of feedback is not something we typically receive. However, we absolutely would have been happy to provide you with additional lighting, had we known. Just a quick call to reception, and we would’ve gladly assisted! The bedroom furniture is also part of the curated historic design. We’re sorry it didn’t meet your functional expectations. That said, if you needed more suitcase stands or hangers, you could have always let us know, and we would have brought you extra items right away. As for the bathroom, thank you for pointing out the ragged towel and the odor. That’s not acceptable, and we apologize for that oversight. Housekeeping should have replaced it. We’ll make sure your comments are followed up on with our team to prevent this from happening again. The design feature you mentioned, the window between the bathroom and the bedroom, is again a stylistic choice, intended to make the space feel more open and connected. However, the shutter is there to provide privacy, and we understand it’s not everyone’s preference. In terms of room cleaning: when opting out of full housekeeping service, trash removal is still part of our routine. If that didn’t happen, we sincerely apologize, it was an oversight on our part. You can always request a quick refresh or trash removal even if you decline full cleaning. Regarding the bed setup: In Germany and Austria, it’s absolutely standard to have a bottom sheet and a duvet that’s the typical bedding style here. Similarly, air conditioning systems in Europe, especially in historic buildings, tend to be less powerful than what some international travelers are used to. In April, especially, many hotels haven’t yet switched to cooling mode, as the nights are still relatively cool. The location, we’re directly at Munich Central Station, which makes it incredibly convenient for travelers. But like any major station area, it can feel a bit mixed in atmosphere. That’s something we unfortunately can’t influence, but we do our best to provide a welcoming and safe haven inside. Lastly, we're sorry to hear that you felt there was a language barrier at the front desk. We’re truly sorry that you wouldn’t choose to stay with us again, but we still hope that despite the unusual experience, you were able to enjoy your time in Munich and create some positive memories along the way. Warm regards, Monique Lehmann Guest Relation Manager

Whimsical style, uneven errvice

Примечание: Tripadvisor 4.0/5

Sandy S Реальные отзывы TripAdvisor

Located conveniently across the street from the main train station, this boutique hotel turned out to be a tad twee even for Sandy’s trend-tolerant taste. Behind the registration desk hung a bicycle and portraits of Bavarian nobles looking like both they and the painter were coming down from acid trips. Our room was furnished simply, with a pine ledge serving as a desk and three-legged milking stools as bedside tables. The sink and vanity were in the room itself. The shower and toilet shared a tiled cubicle. To avoid flooding, we had to be sparing with the shower wand. The cordial staff ranged from confidently competent to obviously newly arrived from countries where neither German nor English were the first language.

Dear R545Fcsandys, thank you for taking the time to share your impressions of your stay at 25hours Hotel The Royal Bavarian. We truly appreciate detailed feedback, as it helps us continuously improve the experience for our guests.You are absolutely right—our hotel is located directly across from the Munich Hauptbahnhof, which is currently undergoing a large-scale construction project. This redevelopment is a widely publicized urban project that will transform the entire area. While we understand that such surroundings may not be ideal for every traveler, we hope that our central location and excellent connectivity to the city’s highlights still added value to your visit. Regarding our design: The portraits you mention are not actually of Bavarian nobles but rather depict the creative minds behind 25hours, including our founders and interior designers. Their placement and style are a playful nod to the grand tradition of royal portraiture, fitting with our hotel’s theme—after all, “The Royal Bavarian” was conceived as a tongue-in-cheek homage to Bavaria’s regal history. We understand that design is always a matter of personal taste, and while we embrace bold, whimsical aesthetics, we regret if this particular concept was not to your liking. The layout and furnishings of our rooms are clearly described on all booking platforms, including details such as open-plan sinks, compact furniture, and creative use of space. While we appreciate that these features may differ from traditional hotel rooms, they are part of our distinctive style, blending practicality with an unconventional twist. As for the in-room coffee and tea setup, this is a standard feature starting from our XL category and above. However, we are always happy to provide a kettle upon request, and we regret any delay in fulfilling your request. Lastly, we’d like to assure you that all our receptionists are proficient in both German and English. However, as we are an international team, some of our colleagues may have an accent that occasionally affects clarity. We appreciate your patience and understanding, and we are glad to hear that some team members were able to assist you to your satisfaction. We truly value your insights and hope that, despite these aspects, you were able to enjoy your time in Munich. Should you ever decide to stay with us again, we would be delighted to find a room category that better aligns with your expectations. Best regards, Monique Lehmann Guest Relation Manager

Traveling to Munich

Примечание: Tripadvisor 5.0/5

mary k Реальные отзывы TripAdvisor

25Hours Hotel The Royal Bavarian is a short walk from the train station, multiple sites and places to eat. The hotel decor is charming, it's clean and staff is efficient! We enjoyed our stay and we would use 25Hours Hotel The Royal Bavatian again!

Dear marykV1814HX, thank you so much for taking the time to share your experience at 25hours Hotel The Royal Bavarian! We’re absolutely delighted to hear that you enjoyed your stay with us and that our central location, charming decor, cleanliness, and efficient service made your time in Munich even more special. Being just a short walk from the train station and surrounded by many great sights and dining options, we always strive to offer our guests the perfect base to explore this wonderful city. It’s fantastic to know that you found this to be a highlight of your stay! Your kind words truly mean a lot to us, and we couldn’t be happier that you would choose to stay with us again. We would love to welcome you back anytime and make your next visit just as enjoyable. Looking forward to seeing you again soon—until then, safe travels and all the best! Best regards, Monique Lehmann Guest Relation Manager

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