Sofitel Мюнхен Байерпост 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 898

Особенности отеля

  • Отель с сертификатом ALLSAFE

  • Отель находится в историческом здании с современными деталями оформления

  • Уникальные люксы с творческим оформлением

  • В непосредственной близости от центрального вокзала Мюнхена и недалеко от площади Мариенплац

  • Бесплатный доступ в Интернет на всей территории отеля.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Наши номера

На восьми этажах расположены номера, люксы и апартаменты, оформленные с использованием натуральных материалов. Забронируйте люкс на последнем этаже, чтобы насладиться роскошным проживанием с видом на город или Альпы.

Расположение отеля

Sofitel Мюнхен Байерпост

Bayerstrasse 12
80335 МЮНХЕН
Германия

GPS:48.139495, 11.55678

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

Take advantage of our Flight + Hotel offers

Discover

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 2 898

Рейтинг TripAdvisor  4.5/5  Отзывов: 4 852

Сертификат качества 2023

Excellent hotel

Примечание: Tripadvisor 5.0/5

Gosford1 Couples - Реальные отзывы TripAdvisor

We arrived early and were greeted with a very kind, courteous, and efficient receptionist who quickly delt with our reservation. The room was clean and of a good standard though the windows don’t open for fresh air. The air conditioning is good. Breakfast was excellent and the health club very good and not busy. We did not eat in the other restaurant. Location is excellent and we wouldn’t hesitate to stay again.

Not great

Примечание: Tripadvisor 2.0/5

driftwood99 Couples - Реальные отзывы TripAdvisor

Our checkin wasn’t great. We extended our stay via Expedia but the property didn’t have record of us arriving. The reception staff tried to assist and we were given a drink voucher for the inconvenience. Liked the gesture. The food, particularly the breakfast was the only good thing about this property. The staff are generally unfriendly. The room we had was run down, smelled mouldy. There was black mould in the shower grout, the shower flooded - drainage appeared to be poor. I had allergy like symptoms when in the room but I cannot say if this was the room itself that caused it for sure. The location is right next to the central station and while convenient, has all sorts of dodgy people around. We didn’t feel safe. We’ve stayed in different Sofitels in the past and this was the worst so far. And no, we prefer not to be Accor members.

Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with our service and the room did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk, General Manager

Exceptional hotel in Munich

Примечание: Tripadvisor 5.0/5

chris h Семьи - Реальные отзывы TripAdvisor

Absolutely first class hotel. Staff and service exceptional at every turn. Front desk service excellent, Isa Bar excellent, room service and maintenance excellent. We were very happy with our stay. The location is central and very convenient to trains and tours.

Bonjour chris h, We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Decent hotel but not 5 star

Примечание: Tripadvisor 3.0/5

nicole1234562014 Семьи - Реальные отзывы TripAdvisor

For a 5-star hotel I expected a lot more. The Room- The jr. Suite for a family of 4 was just okay. The couch bed was very firm and not comfortable. The furniture was tired and showed a lot of wear. The desk lamp didn’t work. The cleaning service was mediocre at best- no new water glasses left on mini bar, robes and towels not replaced, in-room slippers- I was left with 3 (not pairs, just three slippers). 🤷🏼‍♀️ The main bed was very comfortable and the sheets very soft….. this was a plus. The bathroom- very small for a family of 4. The drains smelled of the sewer. The toiletries reeked of perfumes. Way too strong. Some people don’t like over-powering scents and this should be taken into consideration by the hotel. Ordered room service several times and it arrived on time, and staff was professional and friendly but the food was barely warm. Each time, weren’t given enough silverware and even when requested, no ice was given. The pool….. where should I start. NOT FAMILY FRIENDLY at all. I don’t mean babies, but for older children. Not enough seating. Staff working in pool/spa area basically interrogated me upon entering. Made demands, rather than asking politely for my information, etc… Later, I was sitting in one chair and had another chair with robes and towels on it waiting for my two children to exit the pool. The woman working demanded my chair for another person and told me it would only be needed for 5 minutes. I gave her my chair and had to pile up 3 robes and 3 towels on a tiny table….. no where else to put them. The chair was never returned to me. The staff were rude, unprofessional and I noticed their behavior was consistent with everyone entering the pool area. At one point the staff were even arguing in front of several guests. It was very busy but there’s no excuse for their behavior.

Bonjour nicole1234562014, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our spa/pool organization including the behaviour of the staff. Sorry to also learn that our room service was less than satisfactory. I appreciate your honest and very detailed critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us, as we see it as a chance to act promptly on behalf of our valued guests. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Sofitel Munich Bayerpost. Best regards, Emiel van Dijk, General Manager

Quiet, comfortable, nicely designed room with great guest service

Примечание: Tripadvisor 5.0/5

NorthStar02433680391 Реальные отзывы TripAdvisor

The service has been fantastic from the start. We have been dealing with the reservations office for our two groups (total 31 guests) and we were taken care of in a great way. The personnel on site has also been very professional and friendly! Especially the bellboys taking care of valet parking and luggage etc. The rooms were very nice, comfortable and clean. And most important->quiet! The only thing that we didn’t like was that the bar closes too early. If you return from a dinner after a long business day, you want to be able to soend some fun time at the bar :-) If circumstances allow, we would be more than happy to come back for the next business trip to Munich.

Bonjour NorthStar02433680391, Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the room and on the staff! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 838 Отзывов 9/10 Расположение
  • 1 405 Отзывов 7.2/10 Номер
  • 1 693 Отзывов 8.1/10 Сервис
  • 10 Отзывов 7/10 Интернет
  • 591 Отзывов 8.1/10 Завтрак
  • 526 Отзывов 6.5/10 Комфорт
  • 473 Отзывов 8.8/10 Атмосфера
  • 366 Отзывов 6.6/10 Чистота

В сотрудничестве с Trustyou

Все наши в отеле в городе Мюнхен