Novotel Мюнхен Сити

Spent a night here and was surprised at the size of their standard room with queen-sized bed. Room was relatively spacious but maybe because I spent weeks at a shoebox at the Raddison in Basel :P. There is a nice seating area even where I even managed to entertain a few friends over drinks. I the decor is actually quite cute and quaint for a business hotel. And I LOVE how it has a bathroom AND modern Smart TV. Probably the only downside is I couldn't find a room service menu, maybe because they don't offer it? Which would be WEIRD. Anyway I also appreciated how they let me check in early and extend my stay by several hours only charging me a discounted extra night stay. I highly recommend this hotel and will stay again here in my next visit. Thanks also to the friendly and professional staff, namely Haitham who was very accommodating of my requests!

Surprisingly impressed by this hotel. Rooms were recently refreshed and very modern with USB ports at the bedside, huge smart TVs and comfortable beds with the signature Novotel pillows. Renovation is still ongoing but no disturbance. I was upgraded to an executive room (huge!) as Accor Platinum with free minibar and drinks given proactively. Service is warm and friendly from the front desk and the enthusiastic guest services manager! 2 supermarkets around the corner at the S Bahn which is around a 5 mins walk. 2 stops away from Marienplatz. Strongly recommended.

A nice hotel in a good location with walking access to Marienplatz and the main sights around Munich. The rooms are quite new and modern, check in was easy, parking plentiful in the decent size garage, breakfast while not spectacular is also good. Given a four rating because(could also be a 3): - we were a family of 4 with kids and the room assigned was the second last one at the end of the corridor. Given it is a family checking in, perhaps a closer room could have been allocated? But it was prepared and ready so no issues there. - Internet was non-existent in the room. Upon complaint, while the front desk was very friendly and polite, gave me the number of the service provider and asked me to contact them for help. I found that very strange that a guest has to solve his own problem. The front desk was not the issue but the resolution that was provided was off putting at best.

Very disappointed with this hotel. They took credit card details when I checked is as a “holding payment” then when I checked out they asked again for payment. I said I had already given payment and they checked and said that wasn’t the case. I have them my credit card details again and then discovered later that day that they charged me twice! I called straight away to ask to be refunded and they asked me to email. I emailed and heard nothing. I emailed again and have still heard nothing. Very angry about this and their lack of response.

A pleasant well run Novotel good for business stays and well position near Rosenheimer S-Bahn station with easy trains West and East in the city. My room was quiet, clean and had an excellent shower. Breakfast option are great. Restaurant food traditional and tasty. A lovely walk from opposite the hotel to the river plus the Sudeten Museum is a 3 minute walk.