25hours Hotel Munich The Royal Bavarian

Ocena na stronie TripAdvisor 4.4/5 Liczba opinii: 968

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25hours Hotel Munich The Royal Bavarian - Image 2
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25hours Hotel Munich The Royal Bavarian - Image 4
Bahnhofplatz 1, 80335 MONACHIUM, Niemcy

Opis

O hotelu

  • Restauracja NENI

  • Bar Boilerman

  • Bezpłatny wstęp do sauny

  • Darmowa siłownia

  • Darmowa szybka sieć WIFI

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Lokalizacja hotelu

25hours Hotel Munich The Royal Bavarian

Bahnhofplatz 1
80335 MONACHIUM
Niemcy

Pozycja GPS:48.139724, 11.561639

Telefon
Faks +49 89 904001555

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

NENI

NENI is the Molcho family's culinary concept. At NENI, everything revolves around the sharing of dishes, passion and zest for life.The restaurant serves an eclectic brand of Middle Eastern cuisine, coupled with regional influences

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Ocena TripAdvisor  4.4/5  Liczba opinii: 968

Decent hotel near train station. But a bit strange.

Ocena na stronie TripAdvisor 4.0/5

Monkey168 Couples - Opinia zatwierdzona w TripAdvisor

Dear Monkey168, thank you so much for taking the time to share your impressions of your recent stay with us – it means a lot to us that you’ve been so open about your experience. We're really glad that you chose to stay at the 25hours Hotel The Royal Bavarian, even during such a busy week in Munich! You're absolutely right: our hotel has a very distinct personality – with eclectic details, playful elements, and a design that's definitely a bit unconventional. We completely understand that this unique style might feel a little surprising at first! Regarding your room on the fourth floor: thank you for your honest feedback. Some of our Extra Large rooms are located under the roof and do come with charming sloped ceilings – but we understand that this can be impractical, especially if you're taller or just want to avoid midnight head bumps. For future stays, please know that we also offer rooms in the same category on lower floors without sloped ceilings – we’d be happy to find the perfect one for you if you let us know your preference when booking or checking in. We're also sorry to hear about the missing bedside lamp and the drain smell in the bathroom. That’s definitely not the experience we want you to have. If we had known during your stay, we would have immediately brought an extra light to your room and checked the plumbing to fix the issue right away. Our team is always just a quick message or phone call away and happy to help, even with small things that can make a big difference. As for the location: you're absolutely right, we are right next to the central train station, which makes getting around the city super easy and quick. We’re aware that the area directly around the station isn't everyone’s favorite part of Munich, and while we can’t change the neighborhood itself, we try to create a vibrant, welcoming atmosphere within our own four walls. One where every guest feels comfortable and at ease. Thanks again for your review and your helpful observations. We hope to have the chance to welcome you back again soon and to show you that with the right room and a bit of advance notice, we can tailor your stay much more to your taste. Warm regards, Monique Lehmann Guest Relation Manager

Scary, dark and old

Ocena na stronie TripAdvisor 3.0/5

Christina G Opinia zatwierdzona w TripAdvisor

Dear christinagX8831IU, first of all, thank you for taking the time to share your detailed feedback with us. We're truly sorry to hear that your stay didn't fully meet your expectations, but we do appreciate the opportunity to respond to your impressions. We’re happy to hear that you had such positive interactions with our team, especially with Olivia, John, and Christian. Your kind words about their service and friendliness mean a lot to us! Now, regarding your overall experience at the hotel, we’d like to clarify a few things that might help you understand the concept and style of our house a bit better. Our interior design is intentionally unique and reflects the name and spirit of the 25hours Hotel The Royal Bavarian. The decor is inspired by former aristocratic residences – the so-called royal houses of Bavaria – and so you'll find design elements such as dark wallpaper, vintage furniture, velvet curtains, patterned carpets and nostalgic accessories like the typewriter. These are all part of the concept, aimed at telling a story – especially since our building used to be the old post and telegraph office. That’s also why many of our rooms include charming little hints from the past. We understand that this kind of aesthetic may not be for everyone, but we do strive to be very transparent: You’ll find numerous photos of our rooms and public areas on all major booking platforms, Google, and our website. So future guests can easily get a feel for what to expect. Concerning your check-in experience: Our guaranteed check-in time is 3 PM, as stated in all our booking confirmations and on all official platforms. Since your reservation was made via a travel agency, it’s their responsibility to inform you accordingly – and if early arrival was important to you, they also had the option to book you into a hotel with earlier guaranteed access. During major events like BAUMA, we are regularly at full capacity, which means that early check-in becomes very difficult especially if the previous night was fully booked. We understand that waiting for your room after a long journey is frustrating, but we simply didn’t have any rooms ready before the standard check-in time, and we also didn’t receive any prior information about your arrival time. Regarding the lighting in the room we’re honestly surprised to hear that you found it so dark you needed a flashlight to see into your luggage. This kind of feedback is not something we typically receive. However, we absolutely would have been happy to provide you with additional lighting, had we known. Just a quick call to reception, and we would’ve gladly assisted! The bedroom furniture is also part of the curated historic design. We’re sorry it didn’t meet your functional expectations. That said, if you needed more suitcase stands or hangers, you could have always let us know, and we would have brought you extra items right away. As for the bathroom, thank you for pointing out the ragged towel and the odor. That’s not acceptable, and we apologize for that oversight. Housekeeping should have replaced it. We’ll make sure your comments are followed up on with our team to prevent this from happening again. The design feature you mentioned, the window between the bathroom and the bedroom, is again a stylistic choice, intended to make the space feel more open and connected. However, the shutter is there to provide privacy, and we understand it’s not everyone’s preference. In terms of room cleaning: when opting out of full housekeeping service, trash removal is still part of our routine. If that didn’t happen, we sincerely apologize, it was an oversight on our part. You can always request a quick refresh or trash removal even if you decline full cleaning. Regarding the bed setup: In Germany and Austria, it’s absolutely standard to have a bottom sheet and a duvet that’s the typical bedding style here. Similarly, air conditioning systems in Europe, especially in historic buildings, tend to be less powerful than what some international travelers are used to. In April, especially, many hotels haven’t yet switched to cooling mode, as the nights are still relatively cool. The location, we’re directly at Munich Central Station, which makes it incredibly convenient for travelers. But like any major station area, it can feel a bit mixed in atmosphere. That’s something we unfortunately can’t influence, but we do our best to provide a welcoming and safe haven inside. Lastly, we're sorry to hear that you felt there was a language barrier at the front desk. We’re truly sorry that you wouldn’t choose to stay with us again, but we still hope that despite the unusual experience, you were able to enjoy your time in Munich and create some positive memories along the way. Warm regards, Monique Lehmann Guest Relation Manager

Whimsical style, uneven errvice

Ocena na stronie TripAdvisor 4.0/5

Sandy S Opinia zatwierdzona w TripAdvisor

Dear R545Fcsandys, thank you for taking the time to share your impressions of your stay at 25hours Hotel The Royal Bavarian. We truly appreciate detailed feedback, as it helps us continuously improve the experience for our guests.You are absolutely right—our hotel is located directly across from the Munich Hauptbahnhof, which is currently undergoing a large-scale construction project. This redevelopment is a widely publicized urban project that will transform the entire area. While we understand that such surroundings may not be ideal for every traveler, we hope that our central location and excellent connectivity to the city’s highlights still added value to your visit. Regarding our design: The portraits you mention are not actually of Bavarian nobles but rather depict the creative minds behind 25hours, including our founders and interior designers. Their placement and style are a playful nod to the grand tradition of royal portraiture, fitting with our hotel’s theme—after all, “The Royal Bavarian” was conceived as a tongue-in-cheek homage to Bavaria’s regal history. We understand that design is always a matter of personal taste, and while we embrace bold, whimsical aesthetics, we regret if this particular concept was not to your liking. The layout and furnishings of our rooms are clearly described on all booking platforms, including details such as open-plan sinks, compact furniture, and creative use of space. While we appreciate that these features may differ from traditional hotel rooms, they are part of our distinctive style, blending practicality with an unconventional twist. As for the in-room coffee and tea setup, this is a standard feature starting from our XL category and above. However, we are always happy to provide a kettle upon request, and we regret any delay in fulfilling your request. Lastly, we’d like to assure you that all our receptionists are proficient in both German and English. However, as we are an international team, some of our colleagues may have an accent that occasionally affects clarity. We appreciate your patience and understanding, and we are glad to hear that some team members were able to assist you to your satisfaction. We truly value your insights and hope that, despite these aspects, you were able to enjoy your time in Munich. Should you ever decide to stay with us again, we would be delighted to find a room category that better aligns with your expectations. Best regards, Monique Lehmann Guest Relation Manager

Traveling to Munich

Ocena na stronie TripAdvisor 5.0/5

mary k Opinia zatwierdzona w TripAdvisor

Dear marykV1814HX, thank you so much for taking the time to share your experience at 25hours Hotel The Royal Bavarian! We’re absolutely delighted to hear that you enjoyed your stay with us and that our central location, charming decor, cleanliness, and efficient service made your time in Munich even more special. Being just a short walk from the train station and surrounded by many great sights and dining options, we always strive to offer our guests the perfect base to explore this wonderful city. It’s fantastic to know that you found this to be a highlight of your stay! Your kind words truly mean a lot to us, and we couldn’t be happier that you would choose to stay with us again. We would love to welcome you back anytime and make your next visit just as enjoyable. Looking forward to seeing you again soon—until then, safe travels and all the best! Best regards, Monique Lehmann Guest Relation Manager

Eclectic

Ocena na stronie TripAdvisor 4.0/5

Rene D Opinia zatwierdzona w TripAdvisor

Dear renedL7946YZ, wow, what a great review – thank you for sharing your experience with us! It’s always exciting to hear from guests who appreciate the unique and eclectic vibe of our hotel. You're absolutely right – we do things a little differently here, with a focus on creativity and an unconventional design that makes a stay with us a bit more adventurous. Stools instead of chairs, an ironing board as a table in our Medium Category – these little details are all part of our playful concept, and it’s great to hear that you embraced them! We’re also really happy that you enjoyed the complimentary minibar and the curated selection of local dining spots. Munich has so many amazing restaurants and cafés, and we love helping our guests discover some hidden gems. It’s fantastic that you took the time to unwind in our sauna! After a day of exploring the city, there’s nothing better than a bit of relaxation. We completely understand that our style might not be for everyone, but we're so glad that you gave it a try and had a positive experience. If you ever find yourself in Munich again, we’d love to welcome you back for another stay – maybe next time you’ll discover even more of the little quirks that make our hotel special! Safe travels, and thanks again for your kind words! Best wishes, Monique Lehmann Guest Relation Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 8 Liczba opinii 9.5/10 Internet
  • 440 Liczba opinii 9.1/10 Klimat
  • 387 Liczba opinii 5.6/10 Komfort
  • 305 Liczba opinii 8.7/10 Śniadanie
  • 203 Liczba opinii 8.1/10 Jedzenie

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