Mercure Hotel Muenchen City Center 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 2 186

Mercure Hotel Muenchen City Center - Image 1
Mercure Hotel Muenchen City Center - Image 2
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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Młody i dynamiczny zespół motywowany przez gospodarzy.

  • Nowoczesny i kreatywny koncept restauracji "Relax", czuj się jak w domu.

  • Idealne położenie w centrum Monachium.

  • W cenie darmowy minibar.

Nasze pokoje

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Lokalizacja hotelu

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336 MONACHIUM
Niemcy

Pozycja GPS:48.137948, 11.560171

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RELAX FOOD,DRINKS AND YOU

Czuj się jak w domu w naszej restauracji Relax. Posmakuj przepysznego jedzenia ulicznego, win wysokiej jakości lub lokalnych piw. Jesteśmy szczególnie dumni z szerokiego wyboru ginów z tonikiem: Zobacz sam!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 2 186

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 720

Certyfikat Doskonałości 2023

Great hotel

Ocena na stronie TripAdvisor 5.0/5

paulcarolc Couples - Opinia zatwierdzona w TripAdvisor

The staff are exceptional the food was excellent in the restaurant easy walking distance into the old town really appreciate the staff so helpful We were within walking distance to some great restaurants go off the beaten track the train station nearby

Dear Paulcarolc, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Mercure Hotel Muenchen City Center

Ocena na stronie TripAdvisor 4.0/5

lingteh Couples - Opinia zatwierdzona w TripAdvisor

The location is very near to HPF and convenient. Walking distance to most touristy locations. However, there is a casino nearby. The neighborhood can get a bit rowdy. The staff are very friendly and helpful. The room is very quiet, even though it is just beside the street. The mini bar with apple and orange juice are free is really a great gesture. Breakfast buffet was delicious. The spread with bacon, 3 types of eggs , breads etc are wonderful. The room is spacious, but the management should provide (1) more benches to place luggages (2) more coat hooks (3) sliding door for the shower (4) new mattres (5) bathroom entrance door should swing the other way around to provide more space in the toilet.

Dear Lingteh, thank you for the review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. Stay healthy Sebastian

Think twice before you book

Ocena na stronie TripAdvisor 1.0/5

Morina S Opinia zatwierdzona w TripAdvisor

Housekeeper stole my airpods but not the case and changed the pin on my luggage. When I complain about it to the reception the Chinese man was very rude to me and didn´t listen to me, he was on side the housekeeper. But I called the police and they helped me. Some people should not be on the front desk or in service work. I would never stay at this hotel again. So rude and I could not trust the housekeeper

Dear mar_agudnys2023, we sincerely regret to hear about the unfortunate experience you claim to have had during your recent stay at our hotel. We take all guest concerns seriously, and we would like to address your feedback. First and foremost, we want to assure you that we prioritize the safety and security of our guests. Allegations of theft and tampering with personal belongings are treated with the utmost seriousness. However, after a thorough investigation, we could not find any evidence to support your claim. Our team is committed to providing exceptional customer service, and we do not condone any form of misconduct by our staff. We take pride in our diverse and dedicated team members who strive to create a welcoming environment for all our guests. We are particularly concerned about your statement regarding a staff member being biased or unhelpful. Our goal is to provide courteous and efficient service to all our guests, regardless of their background. We apologize if you felt otherwise and assure you that we do not tolerate any form of discrimination. Stay healthy, Sebastian

Almost a 5 star

Ocena na stronie TripAdvisor 4.0/5

Macde124 Couples - Opinia zatwierdzona w TripAdvisor

Hotel is located near MRT. We arrived early and get our rooms ready with an upgrade due to Accor Platinum status. Front desk is very friendly and the rooms look very vintage in a good way. We stayed on the 6th floor and even had a shoe polisher in the hallway, which is helpful during winter to remove snow and mud in our shoes. The minibar was also complimentary which we thought was a nice gesture. The breakfast spread is pretty decent but repetitive everyday. Rate could've been 5star if not because of the 2 breakfast hostesses, which always cross their arms and not even smile whenever we come. They're even gossiping at the front of the restaurant about their colleagues and problems in life, which is a huge turn off.

Dear Macde124, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

This hotel was awesome! Clean, modern, big shower, great location, friendly staff.

Ocena na stronie TripAdvisor 5.0/5

I7705JOallisonc Opinia zatwierdzona w TripAdvisor

We love this hotel! We stayed in the two-story room with the spiral staircase. It was beautiful and clean and modern. The service was SO friendly! The bathroom and shower were spacious and very nice. We loved the location, very close walking distance to the central train station and Marienplatz. And the breakfast (not included) was fantastic. We will absolutely stay here on our next trip to Munich.

Dear 17705JOallisonc, thank you for the awesome review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 512 Liczba opinii 9.1/10 Lokalizacja
  • 1 849 Liczba opinii 8.9/10 Pokój
  • 1 579 Liczba opinii 9.3/10 Obsługa
  • 36 Liczba opinii 6.9/10 Internet
  • 1 043 Liczba opinii 9.1/10 Śniadanie
  • 934 Liczba opinii 8.3/10 Komfort
  • 635 Liczba opinii 8.1/10 Czystość
  • 608 Liczba opinii 8.4/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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