Novotel Muenchen City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 823

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Novotel Muenchen City - Image 1
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Hochstrasse 11, Bayern, 81669 MONACHIUM, Niemcy

Opis

O hotelu

  • Młody, zmotywowany i dynamiczny zespół hotelowy

  • Centralnie położony, z idealnym połączeniem transportem publicznym i lotniskiem

  • Restauracja THE FLAVE serwuje dania kuchni międzynarodowej i przekąski

  • Przestronna strefa wellness z basenem i sauną (dostępna od 16:00 do 23:00)

  • Centrum konferencyjne: Koncepcja GREAT Meetings by Novotel

Nasze pokoje

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Lokalizacja hotelu

Novotel Muenchen City

Hochstrasse 11, Bayern
81669 MONACHIUM
Niemcy

Pozycja GPS:48.129516, 11.58865

Telefon
Faks +49 89 66107999

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE FLAVE

W THE FLAVE wszystko kręci się wokół monachijskiego Viktualienmarkt! Każdego dnia oferujemy zróżnicowany wybór świeżych dań ze składników prosto z rynku. Od lekkich, smacznych przekąsek po obfite, sycące posiłki.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 3 823

Ocena klientów 1.5/5

Maciej M. Rodziny - Opinie potwierdzone ALL

Uszkodzone ogrzewanie w pokoju

Dear Mr M., I would like to offer my sincere apologies for the problems regarding your heating. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our hotel will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Ocena klientów 3.5/5

Agnieszka M. Pary - Opinie potwierdzone ALL

wszystko byłoby ok, gdyby nie zatkany odpływ prysznicowy. Moja prośba o usunięcie usterki nie została spełniona.

Dear Ms M., I would like to offer my sincere apologies for the problem regarding your shower drain and and the lack of help from our staff. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences like youors are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Ocena klientów 4.0/5

Joanna G. Rodziny - Opinie potwierdzone ALL

w hotelu spędziliśmy dwie doby, był to rodzinny wyjazd. Zdecydowaliśmy się na wybór tego hotelu ze względu na duże pokoje rodzinne - 4 osobowe oraz w miarę bliskie położenie centrum. Plusy hotelu to: położenie, podziemny parking, duże pokoje wyposażone w lodówkę z mini barem, expres do kawy i czajnik elektryczny. Basen wewnętrzny. Jesteśmy zadowolenie z pobytu.

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remarks on the location, the garage, the room and the facilities. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Ocena klientów 4.0/5

Kaj P. Rodziny - Opinie potwierdzone ALL

Had a lovely time in Munich with my family (wife and two small children). Nice play area for kids. Great staff at the reception and bar. The hotel location is a little hidden but is generally well situated in the city. Easy to take a walk to deutsches museum, bus/tram to the zoo was easy. I managed to quite easily run to the englisher Garten for a morning jog aswell. Although there is quite a steep slope in one direction (good shortcut to deutsches museum) where there is a paved path but can be a challenge for elderly/disabled. However it was quite hot outside. The ac was working but we still thought it a bit warm in our room. Luckily we got a fan from the reception and had ha bathtub and separate shower. Didn't try the restaurant but I usually prefer to eat out.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remark on the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry that the room temperature was not comfortable for you. Thank you again for sharing your experience - we are looking forward to welcoming you as a guest in our hotel again. Best regards, Rafael D. Fröhlich General Manager

Ocena klientów 4.5/5

Piotr R. Rodziny - Opinie potwierdzone ALL

Na minus fakt, że basen (to był już nasz kolejny pobyt) który w końcu był czynny to dla dzieci jest dostępny tylko do godziny 20. Pomimo, że nie było tam dorosłych użytkowników zostaliśmy wyproszeni.

Dear Mr R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you enjoyed your stay with us and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We kindly ask for your understanding regarding the pool times for children. Unfortunately, we cannot make any exceptions here in the interests of all hotel guests. We hope to welcome you and your family as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Recenzje naszego hotelu napisane przez podróżnych

  • 2 073 Liczba opinii 9.1/10 Lokalizacja
  • 2 483 Liczba opinii 6.8/10 Pokój
  • 2 234 Liczba opinii 8.9/10 Obsługa
  • 83 Liczba opinii 4.9/10 Internet
  • 1 594 Liczba opinii 9/10 Śniadanie
  • 939 Liczba opinii 8/10 Czystość
  • 573 Liczba opinii 8.8/10 Klimat
  • 565 Liczba opinii 5.4/10 basen

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