คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 2,635 รายการ
Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise. .
หน้า จาก
Novotel Surfers Paradise
Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia
พิกัด:-28.0029127, 153.4286896999
หน้า จาก
Railway station
เข้าถึง: 11 km / 6.84 mi 20 min drive
หน้า จาก
Amusement park
เข้าถึง: 5.5 km / 3.42 mi 11 min drive
Botanical gardens
เข้าถึง: 6 km / 3.73 mi 11 min drive
Tourist attraction
เข้าถึง: 17.4 km / 10.81 mi 29 min drive
Amusement park
เข้าถึง: 19 km / 11.81 mi 23 min drive
Amusement park
เข้าถึง: 19 km / 11.81 mi 23 min drive
Amusement park
เข้าถึง: 26 km / 16.16 mi 30 min drive
หน้า จาก
Beach area
เข้าถึง: 150 m / 0.09 mi 5 min walk
หน้า จาก
Shopping centre/mall
Shopping centre/mall
Restaurant and cafe district
Shopping centre/mall
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Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.
Blvd Bar is open 7 days, serving coffee, snacks and light meals for breakfast, lunch and dinner.
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Make time for fitness in the well equipped gym with a variety of cardio and resistance equipment or challenge the family to a match on the outdoor tennis court before a swim in the outdoor pool.
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รีวิวจากแขกของเรา
100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ
ค้นหาข้อมูลเพิ่มเติมHotel owners Accor and Novotel should be ashamed.
คะแนนจาก Tripadvisor 2.0/5
Flying_Kangaroo1 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor
A comfortable hotel in the heart of Surfers Paradise.
คะแนนจาก Tripadvisor 4.0/5
997briant รีวิวที่ได้รับการรับรองจาก TripAdvisor
Dear 997briant, Thank you for taking the time to write a detailed Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our return, International guests - welcome back! Thank you for sharing your second experience with us and I am pleased to read that you had another enjoyable, value for money stay in the heart of Surfers Paradise with it's iconic beach. Thank you for your comments regarding your Executive Room with it's wonderful ocean view balcony and it's facilities. The rooms are all part of a preventative maintenance plan and I will follow up with the Housekeeping Manager and Chief Engineer on when the 34th Floor is due for it's refresh. I am pleased that you enjoyed the wide variety of dishes available at breakfast that was included in your package and I will revisit the operation instructions for the new N'Espresso coffee machines if our guests are having challenges with them before they can enjoy their early morning coffee. Thank you for your endorsement 997briant and my Team and I do look forward to welcoming you back again for your 3rd stay with us when you are next travelling from the UK, hopefully in the not so distant future, Best Regards, Paul Morton General Manager Novotel Surfers Paradise
Great staff and Location
คะแนนจาก Tripadvisor 4.0/5
Shaip81 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Dear Shaip81, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests, as an Accor Live Limitless member your feedback is very important to me. Thank you for sharing your experience with us and I am pleased to read that you had an enjoyable stay in the heart of Surfers Paradise and it's iconic beach. I will share your recognition of AB with him personally as he is definitely an ambassador for this Hotel and I am pleased that the Chef's were able to create some delicious dishes that catered to your dietary requirements during your stay. Thank you for your endorsement Shaip81 and my Team and I do hope to welcome you back to Novotel Surfers Paradise in the future for another enjoyable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise
Horrible. Give the Novotel a miss
คะแนนจาก Tripadvisor 1.0/5
Brad D รีวิวที่ได้รับการรับรองจาก TripAdvisor
Dear 256claudelled, Thank you for taking the time to write a Trip Advisor review regarding your recent stay at Novotel Surfers Paradise and I am very sorry that your stay did not live up to your expectations, please allow me to express my apologies. I am sorry that you found numerous issues relating to the maintenance of the Hotel during your recent stay with us, this is not acceptable and I can understand your disappointment. Rest assured that I have shared your feedback with the Chief Engineer and Director of Rooms in order for us to collectively rectify the maintenance issues that you have highlighted across the Hotel. I assure you that my Team and I are committed to improving both the products and services across the Hotel and are working with the Owners on multiple projects to deliver this. Thank you for your comments regarding the light fittings on Reception, the spotlights in question do have a tilt facility which have been angled in a specific way to reduce glare for the Reception Team and guests however we are exploring alternative better designed fittings. I appreciate you sharing your concerns 256claudelled and it is my hope that you will change your mind and give us the opportunity to serve you better in the future. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
Room for improvement
คะแนนจาก Tripadvisor 3.0/5
kittyhawkCanberra รีวิวที่ได้รับการรับรองจาก TripAdvisor
Dear kittyhawkCanberra, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. I am sorry that your stay with us was a mixed one, please accept my apologies that your requests for additional lighting did not eventuate and I will be following up with my Team to understand why you were not provided an extra lamp. The Hotel does have coffee and tea making facilities in every room and for our guests who require additional crockery or cutlery this can be requested from Room Service or collected from BLVD Cafe and Bar on the ground floor. If you would like to let me know the room number that you stayed in the Engineering department will replace the waterproof strip on the shower screen. On a positive note I was very happy to read that you found the Hotel well situated in the heart of Surfers Paradise with with great views from your room. Thank you for sharing your comments kittyhawkCanberra and my Team and I do hope to welcome you back to Novotel Surfers Paradise in the future when we can help create some better memories for you, Best Regards, Paul Morton General Manager Novotel Surfers Paradise HA7P0-gm@accor.com
ในฐานะที่เป็นพันธมิตรกับ TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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