Merci beaucoup, Morade, pour votre superbe évaluation de 10/10 ! 🙌✨ Nous sommes ravis de savoir que vous et votre famille avez passé un excellent séjour et que vous avez apprécié notre accueil, nos chambres, notre petit-déjeuner ainsi que le service de toute notre équipe. 💙 Merci également pour votre remarque concernant les serviettes pour les familles. Nous la prenons bien en compte afin de continuer à améliorer le confort de nos familles lors de leur séjour. Au plaisir de vous accueillir à nouveau très bientôt au TRIBE Phuket Patong pour une nouvelle expérience 10/10 ! 🌴✨

Dear Ariioehau F. B., Thank you very much for your kind review. We are delighted to hear that you were satisfied with your stay and enjoyed our modern facilities, convenient location, and overall atmosphere. It’s wonderful to know that our location provided the perfect balance — close enough to enjoy the vibrant energy of Bangla Road while still offering a comfortable and relaxing stay. We truly appreciate your support and hope to welcome you back again soon at TRIBE Phuket Patong.

Dear Mariama D., Thank you very much for your exceptional review! We are truly delighted to know that everything was perfect during your stay, from the warm welcome to the service provided by our team. We’re also pleased that you enjoyed our central location in Patong, allowing convenient access to everything nearby. Your kind words mean a lot to us and serve as great motivation for our team to continue delivering memorable experiences. We sincerely look forward to welcoming you back again soon at TRIBE Phuket Patong.

Hi Farah, Thanks for the lovely review — sounds like you had a smooth and comfy stay with us 😊 Glad you enjoyed the clean rooms, breakfast, and our spot close to all the action — easy access, no stress, very TRIBE ✨ Noted as well on the WiFi speed — we hear you, and we’re already looking into improving this so your next stay is even more seamless. Hope to welcome you and your family back again soon for round two 😉 Cheers, Nur Aisah Chacha Super Welcomer

Dear Amina B. Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location and found the bedding very comfortable. It’s always great to know our guests had a restful stay. We also appreciate your note regarding the limited storage space in the bedrooms. Your comment is valuable, and we will certainly take it into consideration as we look for ways to improve our room design and guest experience. We hope to have the pleasure of welcoming you back again soon!

Dear Angelique M. V. N. V. P., Thank you for taking the time to share your feedback with us. We are truly pleased to hear your kind comments about our team and our convenient location near Patong Beach. Your recognition of our staff means a great deal to us, and we will be sure to share your compliments with them. At the same time, we sincerely regret to learn about the issues you experienced with soundproofing and cleanliness. Please accept our apologies for any inconvenience caused. Your feedback has been shared with the relevant departments to ensure that improvements are made, particularly in enhancing room comfort and housekeeping standards. We genuinely appreciate your honest comments, as they help us improve and provide a better experience for our guests. We hope to have the opportunity to welcome you again and deliver a more seamless and comfortable stay in the future.

Dear Claudine J. A., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our convenient location and received a warm welcome from our team. It’s great to know you appreciated the well-equipped rooms, the pool view, and our breakfast selection — especially the fresh coffee! Your recommendation truly means a lot to us, and we’re so glad you had a memorable stay. We look forward to welcoming you back again soon!

Dear Lisa G., Thank you for taking the time to share your detailed feedback. First and foremost, please accept our sincere apologies for the condition of your room upon arrival. This is certainly not the standard we strive to deliver, and we completely understand how disappointing and frustrating this must have been. While we’re glad to hear you appreciated the breakfast and found our team friendly, it is deeply concerning to learn about the cleanliness issues and the delay in resolving them. Your experience does not reflect the level of service and attention to detail we expect from our team. We also regret that an apology was not offered promptly . This should have been immediate and sincere from the start. Please rest assured that your feedback has been shared with our housekeeping and management teams for urgent review and corrective action. We are reinforcing our cleaning standards and team responsiveness to ensure this does not happen again. We truly appreciate your patience in bringing this to our attention, and we’re sorry that it required such effort on your part. We hope to have the opportunity to restore your confidence in us and provide you with the seamless experience you deserve in the future.

Dear Damya B., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our location, the beauty of the hotel, the quality of the food, and the friendliness of our team. However, we sincerely apologize for the inconvenience you experienced with the lizard and cockroach in your rooms. While occasional insects can occur in tropical environments, this is certainly not the experience we want our guests to have. Please rest assured that we have shared your feedback with our housekeeping and pest control teams for immediate attention and preventive action. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.

Dear Cleo V. A. V., Thank you very much for your wonderful review. We are truly delighted to hear that you had an excellent stay with us and that you enjoyed our facilities throughout your three nights. It is especially rewarding to know that you found the room fantastic and the bed incredibly comfortable nothing makes us happier than knowing our guests can relax and rest well. Your kind words about our team are greatly appreciated. We take great pride in delivering warm and welcoming service, and your feedback will certainly be shared with the entire team as motivation. We sincerely look forward to welcoming you back again for another memorable stay.

Dear Severine H. L. L., Thank you for taking the time to share your feedback, and for your loyalty as an Accor Diamond member. First and foremost, please accept our sincere apologies for the disappointment you experienced regarding your arrival and upgrade request. We truly value our Diamond members, and it is regrettable that your welcome did not reflect the high standards we strive to deliver. Regarding the upgrade, please kindly note that this is always subject to availability at the time of arrival, and availability shown online may not always reflect real-time room allocation. However, we completely understand your concerns, especially in relation to the communication and the experience you encountered, and we will certainly review this with our team to ensure a more seamless and personalized experience moving forward. Your feedback is extremely important to us, and we genuinely appreciate you bringing this to our attention. We hope to have the opportunity to restore your confidence in us on your next visit.

Dear Alan D., Thank you for sharing your feedback. We sincerely apologize to learn that your room was not in the expected condition upon arrival. Cleanliness is one of our top priorities, and we regret that we did not meet our usual standards during your stay. Please rest assured that your comments have been shared with our housekeeping team for immediate review and improvement to ensure this does not happen again. We truly appreciate you bringing this matter to our attention and hope we may have the opportunity to welcome you back in the future for a much better experience. Kind regards, TRIBE Phuket Patong Team

Dear Vincent C. E. J., Thank you very much for sharing your feedback with us. We’re delighted to hear that you experienced top-notch service from our team. Your kind words truly mean a lot, as we strive every day to provide warm, attentive, and professional hospitality to all our guests. While our location may feel average to some, we’re happy that our staff and services helped make your stay a memorable one. We sincerely hope to welcome you back again soon for another wonderful experience.

Dear Published, Thank you for taking the time to share your detailed feedback. We sincerely regret to hear that several aspects of your stay did not meet expectations, and we truly apologize for the discomfort you experienced. Please accept our deepest apologies regarding the unpleasant smell of the bathroom water and the inconvenience this caused you. We understand how distressing this must have been, especially as it affected your daily comfort. Your comments have been escalated to our management and engineering teams for urgent review and corrective action, as this is not the standard we aim to provide. We are also very sorry to learn about the cleanliness issues in the room and the noise disturbances from connecting rooms and the surrounding area. These concerns are taken very seriously, and we will be addressing them with the relevant departments to ensure improvements are made. On a positive note, we are pleased to hear that you found the bedding comfortable, enjoyed our breakfast, and appreciated the friendliness of our team. Your kind words about our staff are greatly appreciated and will be shared with them. Once again, we sincerely apologize for the shortcomings during your stay and thank you for bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to provide you with a much-improved experience.

Dear Bahija W. K., Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations. While our central location is convenient for many guests, we understand that rooms facing the street may be affected by noise, and we regret that this disturbed your comfort. We also apologize that the room cleaning was completed later than expected and felt rushed. Your comments have been shared with our team to help us improve our service standards. For future stays, we would be pleased to assist with allocating a quieter room, subject to availability. We appreciate your feedback and hope to have the opportunity to provide you with a more pleasant experience in the future.

Dear Tressy L. M., Thank you for sharing your great experience at TRIBE! We’re delighted to hear that you enjoyed our convenient location, excellent service, beautiful room, comfortable bed, and restaurant. Your kind words truly mean a lot to our team. We look forward to welcoming you back for another memorable stay very soon!

Dear Lena I. D. Y. L., Thank you for sharing your great experience with us. We are delighted to hear that you enjoyed our well-located hotel, beautiful rooms, and the convenience of our 24/7 gym. It’s wonderful to know that our welcoming team and nearby attractions, including the beach within walking distance, added to your stay. We truly appreciate your kind feedback and look forward to welcoming you back again in the future.

Dear Yohan A., Thank you for your positive review. We’re glad you enjoyed your stay, our location, and breakfast. We hope to see you again soon. TRIBE Phuket Patong Team.

Dear Julien M. J. C., Thank you very much for sharing your wonderful feedback! We’re so happy to hear that you enjoyed the comfort of our rooms, the relaxing atmosphere by the pool, and the convenience of our location close to Patong’s main attractions. It’s also a pleasure to know that our design and service made your stay memorable. Your kind words truly mean a lot to our team, and we’ll be sure to share them with everyone at TRIBE Phuket Patong. We look forward to welcoming you back soon for another comfortable and enjoyable stay! Warm regards, TRIBE Phuket Patong