Grand Mercure Jakarta Kemayoran 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.383 görüş

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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

Açıklama

Otel ekstraları

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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Otelin konumu

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

Telefon
Faks +62 21 22602222

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.383 görüş

TripAdvisor Derecesi  5.0/5  4.941 görüş

Best Staycation

Tripadvisor puanı 5.0/5

listiara TripAdvisor onaylı yorum

Happy to stay at grand mercure kemayoran, location good, near citra mall. Room big, clean and tidy. Get special amenities from thank you to Agnes for handle check in, check in fast and smooth. thank you grand mercure will coming back again in the near future

Dear Ms. Listiara, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Amazing place, nice staff and great stay

Tripadvisor puanı 5.0/5

GrandTour28769548666 İş - TripAdvisor onaylı yorum

This hotel is Amazing! From the super-friendly staff to the spacious and comfy room, every detail was great. And don't get me started on the food – it was delicious! They really went above and beyond to make our stay special. Can't recommend it enough!

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Several Positives, Several Negatives

Tripadvisor puanı 3.0/5

Jonathan C TripAdvisor onaylı yorum

Context: My wife and I accompanied by our Adult Son. 4 nights in 2 Deluxe Rooms on 10th Floor: 1 * King and 1 * Twin. All Accor Member. First time at this Hotel. Three Positives (in no particular order): +ve: Decent, modern, large, well laid out rooms with nice en-suite’s. Comfortable beds. +ve: Good location for Kemayoran, convenient for Ancol, Sunter. Taxi’s always available. +ve: Friendly, obliging staff (but how well trained and how well managed are they?). Seven not-so-positives (in no particular order): -ve: We arrived ~7.30 p.m. 3 Check-in Desks but only 1 staff member attending to guests. No obvious urgency to attend to those needing to check-in. A 12-minute wait. -ve: Accor Loyalty counts for little here. At check-in, the attitude is ‘there’s your soft drink voucher, that’s your Accor recognition done’. Forget late check-out, for example. -ve: Sound-proofing of rooms is poor, as others have commented here. You can hear everything from the corridors, lift arrival chimes etc. Clearly a construction defect. -ve: Housekeeping staff are friendly and obliging but are they well trained? Are they well supervised? We needed to specifically request toilet paper, hand towels etc. -ve: Pedestrian service at Plumeria Lounge. Twice I had to walk upto the Entrance to get some service for my group. And 30 mins to serve a cheese-cake slice? Poorly managed. -ve: Nice lobby but on 2 mid-afternoons during our stay, the ambience was ruined by it becoming the storage depot for atleast 150-200 (chained) suitcases for several hours. -ve: My IDR 15 Mln deposit, signed against my credit card at check-in, still has not been released, more than 4 Days after checking-out. My final bill was paid in full at check-out. Overrall impression: a relatively modern property in need of a more diligent, more focused management. We’ll likely try another Hotel for our next Kemayoran stay, there are other options.

Kepada Bapak Jonathan C. yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami belum melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Dengan hormat, Lalu Aswadi Jaya General Manager

Wedding celebration

Tripadvisor puanı 5.0/5

jan t TripAdvisor onaylı yorum

Very great place for Wedding. Thank you for chandra F&B for helping us for running the event. And all staff help to make all event running well. The place have lot of room to crew and for the other event such as tea pai, crew room, make up room, and for family waiting room.

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Lovely 5 star modern hotel. Reasonably priced.

Tripadvisor puanı 5.0/5

Ruben M TripAdvisor onaylı yorum

Beautiful hotel - centrally located. Rooms are adequately large with all modern amenities. Safety locker and mini fridge included. Staff were polite, helpful and courteous. Breakfast was a lavish spread of continental, asian and malay cousine.

Dear Mr. Ruben M, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 2.733 görüş 9.1/10 Hizmet
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  • 1.533 görüş 8.8/10 Yemek
  • 928 görüş 9.1/10 Hijyen
  • 893 görüş 9/10 Otel Donanımları
  • 696 görüş 9.3/10 Otel Ambiyansı

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