Grand Mercure Jakarta Kemayoran 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.9/5 1.997 görüş

En iyi fiyat
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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

Açıklama

Otel ekstraları

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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Otelin konumu

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

Telefon
Faks +62 21 22602222

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.9/5  1.997 görüş

TripAdvisor Derecesi  4.8/5  5.276 görüş

Amazingly Iftar Buffet

Tripadvisor puanı 5.0/5

Agungaurora TripAdvisor onaylı yorum

The iftar buffet in Grand Mercure Kemayoran was amazing! Their service was bice and friendly, the restaurant was superb as well as the food, i love their middle east vegetable dishes on a small bites as well as the waffle, all of it was so tempting! I got this recommendation from Okta/FO. Thank you!!

Dear Mr. Agung Aurora, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Very Disappointing Hotel

Tripadvisor puanı 1.0/5

Gabrielle S TripAdvisor onaylı yorum

This hotel has a very very bad service. We have paid the hotel full in advance and they still charged us for a room deposit of 2 million rupiah. However, they still ask us to pay a drink when we order in the restaurant (which cost 182.000 rupiah). We told the waiter that we have a deposit in our room account, however they said that it is not applicable for restaurant, which doesn't make sense. In other Accor Group Hotel, when I have paid our hotel full in advanced, they never ask for a room guarantee, or if they charged us for a room guarantee, they never charged us for our room service They never charge us for room service or when we eat at a hotel restaurant. And yet my room is very problematic. The shower is broken, the AC is broken, the hairdryer is broken. People stay in this hotel especially for exhibition (IFEX), they should consider improving their service. So far, this is the first time I have stayed in a hotel with poor management.

Dear Mr./Ms. Q3411JHgabrielles, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Lalu Aswadi Jaya General Manager

Best class business hotel

Tripadvisor puanı 5.0/5

Andy H TripAdvisor onaylı yorum

We are staying at the 15th floors and the View of the Kemayoran city was stunning from our room , the room division team was delivered best service during our stay , we would like to thanks to the bell man Mr Agus & Mr Yani , they know how to engage to the guests and delivered genuine personal service

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Mixed feelings

Tripadvisor puanı 3.0/5

albertaM6353KN TripAdvisor onaylı yorum

No hot water for my stay, 2 nights.. No hand towel in bathroom, just shower towels Very hot in reception area and breakfast rest Facilities are good otherwise Need a bar or coffee shop, also no restaurant for dinner, basically only sleep and breakfast

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Family staycation

Tripadvisor puanı 5.0/5

Camper18803334897 TripAdvisor onaylı yorum

The best option for stay , we are stay in the weekend very nuce for a view we get the city view . For the breakfast so far okay and many choice for the menu. The lobby and swimming pool very coozy many place for spot photos , we glad stay here all staff are friendly 💙💙

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 364 görüş 6.9/10 Konum
  • 1.229 görüş 8.9/10 Oda
  • 1.955 görüş 8.9/10 Hizmet
  • 8 görüş 6/10 Wifi
  • 1.026 görüş 8.6/10 Yemek
  • 656 görüş 8.7/10 Hijyen
  • 401 görüş 9/10 Otel Ambiyansı
  • 314 görüş 7.9/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Jakarta şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.