诺富特首尔东大门大使酒店（2018 年 7 月开业） 5 星

客户意见评级 (ALL 评级) 4.5/5 1,209 评论

保证最优惠房价
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 1
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 2
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 3
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 4
238 Euljiro, Jung Gu, 04561 首尔, 韩国

描述

酒店其他优惠

  • 酒店地处首尔市中心位置，步行几分钟即可到达地铁站

  • 设有 331 间客房和 192 间可提供连通房的住所

  • 设有 1 间餐厅和 3 间酒吧，包括迷人的屋顶酒吧

  • 在入住期间，您可以享受室外无边际泳池、室内游泳池、健身区和桑拿房

  • 儿童区开放时间为早 8 点至晚 8 点（每月第一个星期二关闭）

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

诺富特首尔东大门大使酒店（2018 年 7 月开业）

238 Euljiro, Jung Gu
04561 首尔
韩国

GPS:37.566388, 127.004313

电话
传真 +82 2-3425-8001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,209 评论

TripAdvisor 评级  4.5/5  646 评论

卓越奖 2025

Comfortable Premier Suite, Service at Reception could be better

Tripadvisor 评级 4.0/5

Diviva 经 TripAdvisor 认证的评论

The service at Novotel Ambassador Seoul Dongaemun Hotels & Residences throughout our stay (this one and our subsequent stay) was a mixed bag. The staff at the concierge desk on the ground floor were welcoming and ready to assist guests having trouble finding their way around the hotel or within the hotel. They were always seen wearing smiles on their faces and even volunteered to deliver our luggage to the reception on the 20th floor where we check-in. However, the same cannot be said of the staff at the reception on the 20th floor. As we arrived slightly earlier than the official check-in time, there were no signs at the reception on level 20 to indicate where the check-in line was. When it was our turn to be served by the only staff at the reception, the staff directed us to move to one side and proceeded to serve the guest behind us instead, stating that the guest was checking out, and the staff took their time to check us in. As we checked out of the hotel after a one-night stay and would return to the hotel after spending one night in Busan, we did not plan to bring our luggage to Busan and requested that the hotel store our luggage. Instead of helping us with our luggage, the staff at the reception on the 20th floor told us to go to the ground floor with our luggage and leave it with the concierge without rendering any assistance with our luggage. We stayed in the 44㎡ Premier Suite, located in the hotel wing. Despite being the highest category room, the Premier Suite is essentially a Junior Suite.The entryway of the Premier Suite is home to the only wardrobe interior suite and the entrance to the bathroom. Despite having two panels, the amount of space afforded in this wardrobe was limited. The hotel populated the left panel with bathrobes and ironing equipment, which took up a bulk of the area in the panel, leaving little room for us to hang our clothing. Fitted next to the wardrobe is a ledge that was meant for us to place our luggage. I thought having only one luggage rack was insufficient for a suite of this size, as we did not spot any other luggage rack in the suite. Decked out in earthy stone grey with some woody elements, the bright and spacious bathroom in the Premier Suite is functional and aesthetically pleasing. Despite being fitted with two sizeable sinks, there is still plentiful sink countertop space for the suite's occupants. A large bathtub sits by the window at the end of the bathroom with a view of Namsan. Opposite the sink countertop, lined up on the right side of the bathroom, are two equally large cubicles encased in glass. These sizeable cubicles house the toilet and walk-in shower. The hotel equipped the toilet with a Japanese-style bidet, while the walk-in shower is fitted with a regular and rain shower head. I like the generous space allocated to these cubicles, especially the walk-in shower. The Deep Nature spa shower gel and shampoo smelled refreshing and had a very nice fragrance. The sleeping area occupies the rest of the space in the Premier Suite. The minibar is equipped with a kettle, a Nespresso coffee machine, some glasses and mugs placed on top of the cabinet. A large drawer in this cabinet reveals the mini fridge, stocked with sodas and mineral water. A little further from the minibar was the slim designed work desk, sitting in one corner of the suite. This work desk was sizeable. In the centre of the sleeping area was a large king bed and a bed-end bench. The sleep quality on the king bed was excellent, leaving us feeling refreshed the next day, but the pillows were too soft for my liking. The bedside tables on each side of the king bed were designed as an extension of the king bed. However, the space afforded on these tables was a little small. Facing the king bed, sitting on top of a large wooden cabinet, was a 55" LED TV. A good mix of English and Korean and a handful of Chinese channels. Nestled in the innermost part of the Premier Suite, between the floor-to-ceiling window and the king bed, was the lounging area. This small lounging area was furnished with one dark grey leather armchair, a two-seater light grey fabric couch, and a small round table. This lounging area gave us a place to relax and watch the liveliness of Seoul zipping past below the hotel.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. First and foremost, we sincerely appreciate you taking the time to share your experience with us. On behalf of our management and dedicated staff, I would like to express our heartfelt gratitude for your kind words and positive feedback regarding your recent stay. It brings us immense joy to learn that you were pleased with our hotel service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. At the same time, please accept our sincere apologies for any inconvenience you encountered, particularly regarding the service at our 20th-floor reception. Please be assured that your valuable feedback has been shared with the relevant departments. We will take this opportunity to thoroughly review and improve our service processes to enhance the overall guest experience. Once again, thank you for your support and trust in us. We truly look forward to welcoming you back in the near future and providing you with an even more exceptional and pleasant stay. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

性价比不高

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

位置好，但是价格偏高，性价比不高

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， Ben Huh Duty Manager

住宿感受

客户意见评级 4.0/5

Fiona L. 家庭住宿 - 所有已确认评论

服務很好，房間設施齊全，地點便利，可以步行至附近市場，住宿愉快

尊敬的 I Pin L.： 感谢惠赐有关下榻 Novotel Ambassador Seoul Dongdaemun Hotels & Residences 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ben Huh Duty Manager

地點便利、環境具有文化水準，然而部分服務人員態度需要改進

客户意见评级 4.0/5

傅裕惠 家庭住宿 - 所有已确认评论

住宿地點相當便利，整體環境不會過於喧鬧和擁擠；住宿樓層為四樓，而且分兩棟，一開始解說不足，容易因為搭錯電梯迷路。部分服務人員不太能同理國外住宿旅客的陌生和文化隔閡，雖然都算盡力協助解決問題，可是都會表現一種勉強和不理解的態度。我預定的是高級房型，房間都裝設相當高科技的設備例如自動飲水、電子衣櫥等；雖然有使用說明，但430號房的說明書包括洗衣機跟電子爐，前者說明有誤，幸好我們稍微懂一點韓文，後者則是說明不精確，還要打電話請人上來解說，幸好來解說的人態度良好。Room service的服務也很親切到位，每天的整理也很周到，唯獨最後一晚竟然把抹布留在我們的床頭，有點尷尬對於五星級飯店來說。

尊敬的 Yuhui F.： 感谢惠赐有关下榻 Novotel Ambassador Seoul Dongdaemun Hotels & Residences 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ben Huh Duty Manager

Comfortable, convenient and good value.

Tripadvisor 评级 5.0/5

Robyn G Friends getaway - 经 TripAdvisor 认证的评论

Just returned from a 4 night stay in Seoul and found the hotel to be in a great position close to the subway and plenty of shopping malls. The room was larger than I expected and two of us did not feel on top of each other. The bathroom was clean and the daily servicing of the rooms was efficient. The buffet breakfast was great with plenty of choice each morning, especially the omelettes! We also had dinner one night at the buffet, which was good value with well presented food selections. We enjoyed the bar on the 20th floor each evening after busy days in a very interesting and entertaining city. The services at reception on the 20th floor and the Concierge service at the ground floor were fantastic. So helpful, patient and great advice on tourist spots and transport. We really enjoyed our brief stay and would certainly stay again.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with our Hotel Service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,481 评论 9.6/10 位置
  • 1,661 评论 8.1/10 房间
  • 1,455 评论 8.4/10 服务
  • 12 评论 10/10 上网
  • 651 评论 8/10 清洁度
  • 374 评论 9/10 氛围
  • 369 评论 8.4/10 早餐
  • 233 评论 8.8/10 游泳池

支持方 Trustyou

我们在附近的其他酒店

我们位于 首尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。