诺富特首尔东大门大使酒店（2018 年 7 月开业） 5 星

客户意见评级 (ALL 评级) 4.5/5 1,218 评论

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诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 1
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 2
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 3
诺富特首尔东大门大使酒店（2018 年 7 月开业） - Image 4
238 Euljiro, Jung Gu, 04561 首尔, 韩国

描述

酒店其他优惠

  • 酒店地处首尔市中心位置，步行几分钟即可到达地铁站

  • 设有 331 间客房和 192 间可提供连通房的住所

  • 设有 1 间餐厅和 3 间酒吧，包括迷人的屋顶酒吧

  • 在入住期间，您可以享受室外无边际泳池、室内游泳池、健身区和桑拿房

  • 儿童区开放时间为早 8 点至晚 8 点（每月第一个星期二关闭）

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酒店位置

诺富特首尔东大门大使酒店（2018 年 7 月开业）

238 Euljiro, Jung Gu
04561 首尔
韩国

GPS:37.566388, 127.004313

电话
传真 +82 2-3425-8001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,218 评论

TripAdvisor 评级  4.5/5  654 评论

卓越奖 2025

Fabulous food in the executive lounge during happy hour.

Tripadvisor 评级 5.0/5

Shane S 经 TripAdvisor 认证的评论

We really enjoyed our stay and extended by 2 nights (total of 8 nights) . We were upgraded due to our Accor status, and it is properties like this that keep us coming back. The happy hour in the executive lounge had a choice of 4 wines including a Chilean Sauvignon Blanc. The lounge also provided an afternoon tea. The rooms were very comfortable (we had a separate toilet room. The location was excellent for exploring Seoul. The outdoor pool is only available for over 19 year olds, which made it very peaceful. Subway Entrance #3 is very close to the hotel; it is not clearly marked and is only accessible by stairs. It is convenient to get out of the weather and walk through the underground shopping mall to the station. There is a coin laundromat approximately 500 metres from the hotel and it is open 24 hours, and it has a machine to change notes to the required coins. We highly recommend this property.

Excellent Service, Clean and Quiet Property

Tripadvisor 评级 5.0/5

Oranje D 经 TripAdvisor 认证的评论

I stayed here for six nights with a young child and had a phenomenal experience. Despite the hotel being fully booked during our stay, the room was extremely soundproof — I hardly saw or heard any neighbors. Rooms in Seoul tend to run small, but I found ours to be reasonably sized and very clean. The staff were consistently kind and responsive to service requests. The breakfast buffet was a highlight: fresh, high-quality, and a great way to start the day. The hotel’s location in Dongdaemun is highly convenient, with multiple subway lines just a short walk away. While the area is very tourist-friendly (and admittedly not the most authentic), it's a great base for foreign travelers navigating the city. Highly recommend for families or anyone looking for a quiet, comfortable, and well-run hotel in a central location.

Excellent Experience

Tripadvisor 评级 5.0/5

SoykanDemir 家庭住宿 - 经 TripAdvisor 认证的评论

Excellent check in experience; thanks to Ms.Cansu at the reception; she recognized our All Gold membership; upgraded our room, talked with my daughter, recommended locations in Seoul; her welcoming attitude made huge impact. The executive room was spacious and cleaned everyday very well. One more compliment to the lady at 20th floor bar; she prepares excellent dry martini. Location is in the center of Seoul but not much to do within walking distance compared to other central locations in Seoul. Thanks for excellent experience.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our Staff service. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Lovely hotel, close to shopping and transportation

Tripadvisor 评级 5.0/5

susankC72DH 经 TripAdvisor 认证的评论

My friend and I stayed June 11-17 and again June 21-25. The hotel is lovely. The rooms are spacious, and very quiet (even facing the street). The personnel were friendly, helpful, and efficient. We enjoyed the buffet breakfast which had extensive offerings of different foods - western and asian. The hotel is very near the Dongdaemun History & Culture Park subway station. This make it really easy to get to all the places we wanted to visit using the subway. You can access 3 different subway lines - 2 (green), 4 (blue), and 5 (purple). You can get pretty much anywhere on these lines. The important thing is to remember the station's number (each line will give a different number to this station). Each other stations has a number. Once you know the number of the starting station, and the number of the destination station, you'll have an easy time taking the subway. There's a there station map above the entrance to the trains. By looking at that "map", you can determine quickly if you're standing in front of the correct train. There are also directional maps on some of the subway columns. I used the Uber app to get to places when I was panicked and needed to get somewhere quickly. It was easy to use. Taxis are not expensive. Nearby, there are a lot of restaurants, a couple of departments stores, convenience stores. There's a hospital across the street. I had single-lense glasses make in 30 minures for less than USD$50 (in the DunDun story - Uniqlo building). The kebob place a couple blocks away had tasy choices, if you get tired of Korean food. This hotel also has a residence option. I didn't explore that option but if you're going with a family and want to be able to do laundry, it might be another choice.

Dear valued guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our spacious rooms, friendly service, and convenient location near the subway. Your feedback is a great source of motivation for all of us as we are committed to delivering memorable experiences to our guests. Rest assured, your comments will inspire us to continually enhance the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Comfortable Premier Suite, Service at Reception could be better

Tripadvisor 评级 4.0/5

Diviva 经 TripAdvisor 认证的评论

The service at Novotel Ambassador Seoul Dongaemun Hotels & Residences throughout our stay (this one and our subsequent stay) was a mixed bag. The staff at the concierge desk on the ground floor were welcoming and ready to assist guests having trouble finding their way around the hotel or within the hotel. They were always seen wearing smiles on their faces and even volunteered to deliver our luggage to the reception on the 20th floor where we check-in. However, the same cannot be said of the staff at the reception on the 20th floor. As we arrived slightly earlier than the official check-in time, there were no signs at the reception on level 20 to indicate where the check-in line was. When it was our turn to be served by the only staff at the reception, the staff directed us to move to one side and proceeded to serve the guest behind us instead, stating that the guest was checking out, and the staff took their time to check us in. As we checked out of the hotel after a one-night stay and would return to the hotel after spending one night in Busan, we did not plan to bring our luggage to Busan and requested that the hotel store our luggage. Instead of helping us with our luggage, the staff at the reception on the 20th floor told us to go to the ground floor with our luggage and leave it with the concierge without rendering any assistance with our luggage. We stayed in the 44㎡ Premier Suite, located in the hotel wing. Despite being the highest category room, the Premier Suite is essentially a Junior Suite.The entryway of the Premier Suite is home to the only wardrobe interior suite and the entrance to the bathroom. Despite having two panels, the amount of space afforded in this wardrobe was limited. The hotel populated the left panel with bathrobes and ironing equipment, which took up a bulk of the area in the panel, leaving little room for us to hang our clothing. Fitted next to the wardrobe is a ledge that was meant for us to place our luggage. I thought having only one luggage rack was insufficient for a suite of this size, as we did not spot any other luggage rack in the suite. Decked out in earthy stone grey with some woody elements, the bright and spacious bathroom in the Premier Suite is functional and aesthetically pleasing. Despite being fitted with two sizeable sinks, there is still plentiful sink countertop space for the suite's occupants. A large bathtub sits by the window at the end of the bathroom with a view of Namsan. Opposite the sink countertop, lined up on the right side of the bathroom, are two equally large cubicles encased in glass. These sizeable cubicles house the toilet and walk-in shower. The hotel equipped the toilet with a Japanese-style bidet, while the walk-in shower is fitted with a regular and rain shower head. I like the generous space allocated to these cubicles, especially the walk-in shower. The Deep Nature spa shower gel and shampoo smelled refreshing and had a very nice fragrance. The sleeping area occupies the rest of the space in the Premier Suite. The minibar is equipped with a kettle, a Nespresso coffee machine, some glasses and mugs placed on top of the cabinet. A large drawer in this cabinet reveals the mini fridge, stocked with sodas and mineral water. A little further from the minibar was the slim designed work desk, sitting in one corner of the suite. This work desk was sizeable. In the centre of the sleeping area was a large king bed and a bed-end bench. The sleep quality on the king bed was excellent, leaving us feeling refreshed the next day, but the pillows were too soft for my liking. The bedside tables on each side of the king bed were designed as an extension of the king bed. However, the space afforded on these tables was a little small. Facing the king bed, sitting on top of a large wooden cabinet, was a 55" LED TV. A good mix of English and Korean and a handful of Chinese channels. Nestled in the innermost part of the Premier Suite, between the floor-to-ceiling window and the king bed, was the lounging area. This small lounging area was furnished with one dark grey leather armchair, a two-seater light grey fabric couch, and a small round table. This lounging area gave us a place to relax and watch the liveliness of Seoul zipping past below the hotel.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. First and foremost, we sincerely appreciate you taking the time to share your experience with us. On behalf of our management and dedicated staff, I would like to express our heartfelt gratitude for your kind words and positive feedback regarding your recent stay. It brings us immense joy to learn that you were pleased with our hotel service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. At the same time, please accept our sincere apologies for any inconvenience you encountered, particularly regarding the service at our 20th-floor reception. Please be assured that your valuable feedback has been shared with the relevant departments. We will take this opportunity to thoroughly review and improve our service processes to enhance the overall guest experience. Once again, thank you for your support and trust in us. We truly look forward to welcoming you back in the near future and providing you with an even more exceptional and pleasant stay. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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其他网络用户评价我们的酒店

  • 1,502 评论 9.6/10 位置
  • 1,671 评论 8/10 房间
  • 1,478 评论 8.4/10 服务
  • 11 评论 10/10 上网
  • 657 评论 8/10 清洁度
  • 549 评论 7.5/10 设施
  • 379 评论 8.9/10 氛围
  • 373 评论 8.5/10 早餐

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