宜必思首尔仁寺洞大使酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 922 评论

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宜必思首尔仁寺洞大使酒店 - Image 4
31, Samil daero 30 gil, Jongno gu, 03132 首尔, 韩国

描述

酒店其他优惠

  • 付费停车场（塔式停车系统，每天 22,000 韩元）

  • Paid parking (Tower parking system, 22,000 won/day)

  • Any additional charges incurred from 3 years of age can be paid separately on site.

  • We are committed to sustainability. Together, we are opening up a better world.

我们的客房

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酒店位置

宜必思首尔仁寺洞大使酒店

31, Samil daero 30 gil, Jongno gu
03132 首尔
韩国

GPS:37.574364, 126.989443

电话
传真 +82 2-6730-1100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 会议室

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  922 评论

TripAdvisor 评级  4.0/5  1,226 评论

The only thing to mention about this hotel is the location, everything else is disappointing

Tripadvisor 评级 2.0/5

angeladJ7270FU Friends getaway - 经 TripAdvisor 认证的评论

Hotel room is very dated looks like hasn’t had a make over for 20 years, beds were okay but that was about it. Hotel won’t use central air conditioning just to save money, the air smells stale once walking in the room. Breakfast was over charged

Dear Mr. or Ms. angeladJ7270FU Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeong-dong Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly sorry to hear about the aspects of your stay that did not meet your expectations, particularly the condition of the room and the air conditioning. 1. We recognize the need for improvements and are pleased to inform you that we are planning facility upgrades in 2025 to enhance our guests’ experience. 2. Our hotel operates with a central heating and cooling system, and during seasonal transitions like this, we do not run the air conditioning as outside temperatures are lower, and some guests may feel chilly. Fortunately, our rooms are designed with windows that can be opened to allow fresh air circulation from outside. it seems that we were unable to suggest this option for improved air quality in the room. Your feedback is invaluable to us, and we hope to welcome you back in the future with a refreshed and improved experience. Thank you once again for your comments. Hasmin Hwang General Manager

Needs an overall renovation

Tripadvisor 评级 1.0/5

Moana H 经 TripAdvisor 认证的评论

Horrible, cramped and noisy. Was on 3rd floor. Lifts were ALWAYS full. Took about 4 lifts each time to squeeze 1 person in, couldn't fit luggage. Need a separate lift for those with luggage only. Water came up from drain in shower. Air-conditioning didn't work properly and had to go outside to cool down. Would never recommend to anyone.

Dear Mr. or Ms. moanah988 Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience during your stay with us. During peak seasons, the increased number of guests can cause the elevators to become quite busy, resulting in longer wait times. We understand how frustrating this can be, especially when traveling with luggage. While we currently have all elevators in operation during high-occupancy periods, we are exploring ways to improve the flow, including the possibility of designating a separate lift for luggage to make the experience more comfortable for our guests. Regarding the air conditioning, our hotel operates on a central heating and cooling system, which adjusts according to the external temperature. We understand this may not have provided the optimal comfort for you, and I apologize for any discomfort this may have caused. Please know that as the General Manager, I take full responsibility for the fact that we did not meet your expectations. Your feedback is incredibly valuable to us, and we will use it to enhance our services and guest experience. We hope for the opportunity to better serve you in the future. Kind regards, Hasmin Hwang General Manager

A tad aged hotel in good location to explore historical areas

Tripadvisor 评级 4.0/5

tannythestar 经 TripAdvisor 认证的评论

Hotel is in good location close to palaces, Buchon Hanok Village, and many eating places. Room is a bit small with a pretty tight bathroom and looks aged. Toiletries provided were only handwash and 2in1 body and hair. Some staffs were a bit unfriendly and had poor English while some were pretty good and efficient. Special shout to Joseph who was very welcoming and helpful.

Dear Mr. or Ms. tannythestar Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback and for highlighting the positive aspects of our location. I’m glad to hear that you enjoyed the convenience of being close to the palaces, Bukchon Hanok Village, and various dining options. We understand that the room size and bathroom may not have met your expectations, and I apologize for any inconvenience this caused. While changes to the room size are limited, I am pleased to share that we have a refurbishment planned for next year. This will focus on enhancing the overall quality and comfort of our rooms, ensuring a better experience for our guests. Your comments regarding our staff's service are greatly appreciated, and we are committed to elevating the overall standard of service and language skills throughout the team. We are constantly working to ensure that every guest receives a warm and professional experience. Thank you also for recognizing Joseph’s efforts. Your kind words are a great source of motivation for him as a hotelier, and we will be sure to pass along your appreciation. We hope to welcome you back in the future and provide you with an improved experience. Kind regards, Hasmin Hwang General Manager

Excellent location

Tripadvisor 评级 4.0/5

Choppies64 经 TripAdvisor 认证的评论

This hotel was in a great location, just across the road from Ikseon-dong hanok village which was full of cafes and restaurants. Insadong is just a short walk away with loads of arts and other shops. It was only a 10 minute walk to Cheonggyecheon stream and an extra 10 minutes walk to Gwangjang market which offered delicious savoury and sweet pancakes amongst other delicacies. There is a traditional jjimjiibang (hot bath) in the basement alongside a fitness centre. This was a real bonus and we were able to use it after check out to freshen up before our late flight. We did struggle a bit with the air conditioning but were able to open the window to cool the room down. It is a noisy street though so we did have to close the window in order to sleep. Breakfast was a standard hotel buffet with some variations each day.

Dear Mr. or Ms. Choppies64 Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeondong Thank you so much for sharing your detailed review! I'm delighted to hear that you enjoyed our prime location, just steps away from the vibrant Ikseon-dong hanok village and within walking distance of Insadong and other local attractions. It sounds like you made the most of the nearby cultural experiences and delicious culinary offerings, and I'm glad our hotel's location could contribute to your memorable stay. I'm also pleased that you appreciated our hot bath and fitness center on B1 floor. We are always happy to offer these amenities, especially for guests with late flights who wish to freshen up after check-out. Thank you for your feedback regarding the air conditioning. As our hotel operates with a central heating and cooling system, I understand that transitioning between seasons can sometimes present challenges in maintaining the desired room temperature. We appreciate your understanding, and we are continuously working to improve our guests' comfort during these seasonal shifts. And I agree that street noise can be a concern. Thank you again for your visit, and we hope to welcome you back for another enjoyable stay soon. Best regards, Hasmin Hwang General Manager

位置好，職員親切有禮

客户意见评级 3.5/5

Andrew L. 家庭住宿 - 所有已确认评论

酒店離地鐵站約八分鐘，附近有不少食市，晚上亦有街檔食市，非常熱鬧。酒店職員親切有禮，樂意為住客解決問題，但硬體有少許残舊，例如沐浴間的門未能完全密關，另外起初的房間不單沒有空調，亦有陣陣霉味，經酒店安排換房間後，問題獲得解決。酒店天台是值得稱讚地方，可以給大家一個舒適小聚地方。

Dear Guest. We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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其他网络用户评价我们的酒店

  • 1,109 评论 9.5/10 位置
  • 862 评论 5.9/10 房间
  • 814 评论 9.1/10 服务
  • 31 评论 1.3/10 上网
  • 514 评论 3.6/10 舒适度
  • 318 评论 7.3/10 清洁度
  • 171 评论 6/10 早餐
  • 97 评论 8.8/10 运动休闲

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